Knowledge Manager for People Team

About Checkout.com Checkout.com powers online payments for major brands including eBay, ASOS, Klarna, Uber Eats, and Sony. The company processes billions of transactions each year, helping businesses deliver smooth checkout experiences for their customers. With 19 offices across six continents and headquarters in London, Checkout.com brings together a diverse team focused on results and continuous improvement. The company’s technology supports digital payments worldwide, often operating so seamlessly that users barely notice, but merchants and customers benefit every day. Role Overview: Knowledge Manager, People Team The Knowledge Manager for the People team will manage, develop, and optimize knowledge assets related to HR operations. This position is responsible for capturing, organizing, and sharing operational HR knowledge to support productivity and informed decision-making across teams. The role involves setting up and maintaining knowledge-sharing practices, tools, and resources that help drive consistent performance and ongoing growth within the People team.

We are seeking a dynamic and experienced Knowledge Manager to join our innovative team at Multiverse in London. As a Knowledge Manager, you will play a pivotal role in capturing, organizing, and disseminating knowledge throughout the organization. Your expertise will help ensure that our team has access to the most relevant information, enhancing our collaborative efforts and driving our mission forward.

Join Talos: Pioneering the Digital Asset MarketEstablished in 2018, Talos delivers cutting-edge trading technology tailored for institutional players in the global digital asset market, empowering numerous key stakeholders within the cryptocurrency ecosystem.Our mission at Talos is unequivocal: to accelerate the widespread adoption of digital assets by creating seamless connections between institutions and the digital asset landscape. We are dedicated to crafting the most innovative and dependable platform globally, supporting the entire trading lifecycle.At Talos, we promote an atmosphere of kindness and respect, encourage diverse perspectives, and commit to inclusivity at every step. We recognize that each team member contributes unique insights and skills that propel Talos forward. In our quest for excellence, we cultivate a culture of trust, integrity, collaboration, and mutual growth. Together, we are ambitiously constructing something remarkable. Your distinct talents and insights will be vital to our collective success.Our team is a cohesive yet decentralized collective of highly skilled engineers and business professionals. We offer a hybrid-friendly work environment with physical offices located in New York, London, Singapore, Sweden, and Cyprus.We're Hiring: Senior Manager, People TeamAs a Senior Manager within the People Team, you will serve as a trusted advisor to Talos leaders and employees throughout the EMEA region. Your role will ensure that Talos remains an outstanding workplace while promoting organizational effectiveness. You will leverage your extensive knowledge of London employment practices and wider EMEA employment law to guide managers, support employees, and develop thoughtful people programs.Your responsibilities will encompass critical aspects of the employee lifecycle, including onboarding, performance management, employee relations, and exit processes, all while prioritizing a positive employee experience. You will collaborate with leadership to align people strategies with business objectives, proactively tackling challenges and driving initiatives that promote growth, development, and high performance. Your efforts will blend operational excellence with creativity, empathy, and forward-thinking, ensuring Talos continues to flourish as a fast-paced, innovative technology entity.

Join Our Dynamic TeamThe Global People Operations Team at Miro serves as the driving force behind our people services, ensuring that every Mironeer's journey is supported with excellence. Our mission is to establish a world-class service delivery model that spans across all time zones, ensuring seamless and scalable support for our global workforce.We are at the forefront of innovation in People Operations, utilizing AI-driven automation and promoting employee self-service to enhance our operations. Our focus is on delivering secure, compliant, and agile solutions throughout the employee lifecycle—from onboarding to offboarding, benefits administration to policy management.By collaborating closely with various departments, including Payroll, Stock Administration, and IT, we continuously enhance the employee experience while maintaining the operational excellence necessary for our global expansion.Your RoleWe are seeking a highly skilled People Operations Team Lead based in Europe to take the helm of our operations from our London office. In this influential leadership position, you will directly oversee the European People Operations team while acting as a mentor and expert resource for the global People Operations organization.You will be a proactive leader, ready to engage with challenges head-on—whether resolving critical employee escalations or designing scalable processes for the entire region. Your deep understanding of European employment law, combined with your passion for leveraging AI and automation, will establish you as the key leader driving operational excellence across our organization.This role demands an individual comfortable navigating ambiguity, building foundational processes while addressing daily challenges, and effectively collaborating with leadership at all levels. You will blend strategic insights with hands-on execution, leading by example and uplifting your team while mentoring colleagues worldwide.

About Checkout.com Checkout.com powers online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s global platform handles billions of transactions each year, helping businesses move money easily and reliably. With 19 offices on six continents, Checkout.com calls London its headquarters and maintains a culture focused on high performance and ongoing improvement. Role Overview: Knowledge Manager – People Team The People Team at Checkout.com is looking for a Knowledge Manager based in London. This role centers on managing, developing, and refining knowledge resources within the HR function. The aim is to make sure critical HR information is captured, organized, and accessible across teams. By doing so, the Knowledge Manager helps drive better productivity, efficiency, and informed decisions throughout the organization. Key Responsibilities Oversee and maintain HR knowledge resources, ensuring information is accurate and up to date. Develop systems and processes for organizing and sharing HR knowledge across teams. Promote knowledge-sharing practices and tools that support consistent performance and ongoing improvement. Location This position is based in London.

Join our dynamic team at Synthesia as a Senior Knowledge & Enablement Specialist. In this pivotal role, you will be responsible for empowering our teams with the knowledge and tools they need to excel. You will design and implement training programs that enhance performance and foster a culture of continuous learning.

The UBDS Group is in search of a dynamic and growth-oriented People Manager to enhance the experience of our team members within the Delivery Centre.This position is ideally suited for an early to mid-career professional in People Management (up to five years of experience) who possesses a passion for fostering employee development. The ideal candidate will be adept at managing daily people-related tasks while being driven to cultivate high-performing and engaged teams. This operational role is designed for individuals who thrive in close business interactions and seek to make a substantial impact on the employee journey.Operating within a matrix structure, the People Manager will serve as the direct supervisor for designated team members, collaborating closely with Engagement Leads (project delivery) and Capability Champions (technical and functional leadership) to ensure seamless and consistent leadership.This role is not strategic or executive-level; instead, it focuses on delivering results and offers a unique opportunity for career growth in People Management while actively shaping performance, development, and culture at the grassroots level.

Join our dynamic team at natter as we shape the future of our workplace culture!

Hutch is seeking a Junior People Team Business Partner to join its London studio. This position suits those with experience as a People Team Advisor or Manager who want to move into a Business Partner role, as well as early-career Business Partners looking to grow. The role offers hands-on involvement with the full employee lifecycle in a creative, data-driven mobile games studio. What you will do Advise managers on employee relations, performance management, engagement, well-being, and development conversations. Deliver People Team projects that strengthen performance, engagement, talent development, and company culture. Administer employee benefits, including pensions, healthcare, and life assurance. Support and implement Equality, Diversity, and Inclusion (EDI) initiatives through the EDI/Social Responsibility Team. Facilitate onboarding, probation, pay reviews, promotions, and exits. Coordinate learning and development activities, such as appraisals and training sessions. Manage maternity and paternity leave processes. Analyze engagement survey results and contribute to action planning. Use people data and insights to inform decisions and identify trends. Support change initiatives and help embed new processes across teams. Maintain accurate HR documentation and ensure compliance with UK regulations. Role context This position is based in London, Greater London, United Kingdom. The Junior People Team Business Partner works closely with leaders and teams to support people initiatives, improve employee experiences, and contribute to high performance.

Apron helps small and medium-sized businesses manage payments and cash flow through a unified digital platform. Since launching in 2021, the company has grown to 100 employees across the UK, Germany, Spain, and other countries. Apron is backed by Index Ventures and Bessemer Venture Partners, with $50 million raised so far. The Head of People will report to the COO and work closely with the CEO and founder. This position leads Apron's People function, shaping how the company recruits, operates, and develops its team. The aim: build an environment where top talent can thrive. The role is hands-on and calls for strong judgment and reliable execution. Key responsibilities Foster a high-performance culture Develop a clear people philosophy that reflects the founders’ vision Set and uphold high-performance standards throughout the company Make expectations clear and ensure performance is measurable Promote a collaborative, in-person working style Maintain consistent culture and standards as Apron expands globally Drive performance and leadership Create and implement practical frameworks for performance management Prepare leaders to hold effective performance and feedback conversations Coach senior leaders on team effectiveness, decision-making, and conflict resolution Identify and address organizational friction early Ensure that scaling strengthens company performance Oversee talent acquisition and quality This role also covers responsibility for talent acquisition and maintaining high standards as Apron grows.

Role overview lemfi is hiring a People Operations Manager in London. This role shapes the employee experience and supports teams across the company. The People Operations Manager leads efforts to build a positive workplace culture, improve HR processes, and help teams reach their objectives. The position focuses on optimizing how employees work and feel, with a goal of increasing engagement and organizational effectiveness.

Join Synthesia as a Knowledge & Enablement Specialist, where you'll play a crucial role in empowering our teams and clients with the knowledge and tools they need to succeed. In this dynamic position, you will collaborate with cross-functional teams to develop and implement enablement strategies that enhance our product offerings and improve overall customer experience.

Role Overview Moonpig is looking for a People Operations Manager based in London. This role focuses on strengthening the employee experience and supporting the company’s people strategy. The position leads projects across talent acquisition, performance management, and organizational development. Key Responsibilities Drive initiatives that improve how Moonpig attracts and hires talent. Oversee performance management processes to support employee growth. Support organizational development efforts to help teams work effectively. Promote a workplace culture that helps attract and retain employees.

Join Lalamove as a People Operations Manager in our London office and take charge of driving our human resources initiatives. You will play a crucial role in shaping our organizational culture, enhancing employee engagement, and optimizing our talent management processes. Your expertise will ensure that we attract, develop, and retain top talent while maintaining an inclusive and dynamic work environment.

Join Wise as a People Project Manager and play a crucial role in driving our people initiatives and projects to enhance our workplace culture. You will be responsible for managing various projects that support our team members, ensuring efficient processes and fostering a supportive environment for growth and collaboration.

Join us in transforming the world's supply chain!The fashion industry generates over 100 billion garments annually, yet 60% of these end up in landfills. This isn't due to a lack of demand; rather, it's because the journey of secondhand fashion from donation to resale is outdated and inefficient, relying heavily on offline and manual processes.At Fleek, we're on a mission to revolutionize this process. Our vision is to make secondhand fashion the preferred choice. We're creating the infrastructure that will power the global secondhand clothing market through an innovative B2B marketplace and cutting-edge AI systems that digitize the supply chain.Through Fleek, vintage stores, online resellers, and retail buyers can directly source expertly graded secondhand inventory from wholesalers and rag houses across multiple countries. Our key innovation, FleekSort, is an AI model specifically designed for secondhand fashion, capable of grading, pricing, and categorizing items based solely on images, thereby transforming a historically opaque and manual trade into a structured, searchable, and tradable global inventory.Since our inception in 2022, we've successfully saved 9 million items from being discarded and have experienced a threefold growth year-on-year. We've raised approximately $50 million from leading investors such as a16z, Y Combinator, Burda Principal Investments, and HV Capital, and have recently completed our Series B funding. Our advisors include industry veterans from Depop, Shopify, and Postmates.Currently, we serve thousands of resellers and retailers across the UK, Europe, and the US. With the secondhand fashion market projected to exceed $350 billion by 2027, Fleek is paving the way with an AI-driven operational and financial backbone for secondhand commerce globally.We are seeking individuals who are eager to make a significant impact and thrive in a fast-paced environment. If this resonates with you, we encourage you to continue reading.About the RoleAt Fleek, our People function is integral to our growth strategy. The companies that will thrive in the coming decade will be those that excel in building, nurturing, and retaining exceptional teams in a landscape where every employee is empowered by AI, where one individual can accomplish what once required five, and where the dynamics between a company and its workforce are being fundamentally transformed.We believe the traditional approaches to compensation, performance management, work methods, and career development are outdated. At Fleek, these frameworks need to be reimagined from the ground up for an AI-native company operating swiftly across three countries.You will be responsible for establishing a globally interconnected People function from the ground up: the operating system that links our teams in London, Karachi, and Bangalore, along with the frameworks that empower every individual at Fleek to flourish.

About Interpath Advisory Interpath Advisory is an international advisory firm established in 2021. The company specializes in deals, advisory, and restructuring services for businesses, investors, and stakeholders facing complex challenges. With offices in the UK, Ireland, France, Germany, Switzerland, Austria, Spain, South Africa, Algeria, BVI, Cayman Islands, Bermuda, Barbados, Singapore, and Hong Kong, Interpath Advisory is growing rapidly and aims to be recognized globally for agility, independence, and ethical standards by 2030. Role Overview The People Operations Manager will oversee People Operations across the UK, Ireland, BVI, Cayman Islands, and Bermuda. This role is responsible for building and maintaining a scalable People Operations function that meets high-quality standards across multiple jurisdictions. The position is based in London. What You Will Do Lead and manage the regional People Operations team, including an Assistant Manager, two Senior Associates, and one Analyst. Oversee the full employee lifecycle, from onboarding to offboarding, ensuring consistent and high-quality processes. Maintain regulatory compliance across all relevant locations. Manage HR systems and ensure strong data governance. Coordinate payroll and administer employee benefits. Handle vendor management related to People Operations. Who We’re Looking For This role suits a proactive, collaborative leader who thrives in an international setting and wants to shape strong people processes to support organizational growth. Location London, England, United Kingdom

Join Our Ambitious Team to Shape the Future of Running TrainingAt Runna, we empower everyday runners to achieve their goals through our cutting-edge app, offering exceptional training, coaching, and a vibrant community for all levels—from improving your 5K time to preparing for your first marathon.With rapid growth following our recent $6.5M funding round in November 2023, led by JamJar and supported by Eka Ventures, Venrex, and Creator Ventures, we are on an exciting journey. In 2024, we were honored as one of three global finalists for Apple's iPhone App of the Year and were acquired by Strava in 2025!Our vision is bold: to become the premier global training platform for millions of runners worldwide. We seek passionate individuals to help us create something impactful, especially now with Strava's support propelling our mission forward. The Team You’ll Be Part Of:We are on the lookout for a Customer Experience Content & AI Knowledge Specialist to take charge of Runna’s Help Centre and knowledge management processes within our Customer Experience team.In this role, you will ensure that customers can quickly access clear and accurate information and that our AI systems are supported by well-organized, reliable knowledge. You will set the benchmarks for our published content, ensure its relevance, and develop a knowledge infrastructure that enhances the customer experience.Your Responsibilities:Oversee the Help Centre’s App & FAQ section comprehensively—focusing on information architecture, searchability, content quality, and ongoing enhancements.Craft, refine, and update content that enables customers to confidently self-serve, ensuring clarity, empathy, and excellent support outcomes.Implement streamlined governance to maintain content accuracy as our product evolves (including ownership, review cycles, verification processes, and change alerts).Prepare knowledge to be AI-ready—organize and manage content so that our AI tools can efficiently retrieve and deliver accurate responses.Utilize feedback mechanisms (search queries, contact reasons, article ratings, AI escalations, and agent feedback) to identify gaps and prioritize high-impact improvements.

Join us as the Head of People at Stacks, located in our vibrant London or Amsterdam office At Stacks, we embrace an office-first culture, as we believe that the best products are crafted through collaboration.About StacksAt Stacks, we are revolutionizing the way finance teams handle one of their most essential processes: the monthly close. For many mid to large enterprises, this task remains a tedious and manual workflow that diverts finance teams from strategic initiatives. We envision a transformative change in this approach.Our bold vision harnesses the power of AI to simplify the monthly close process to a single click, providing precise and comprehensive financial insights right at the start of each month. We aim to return valuable time to finance teams, allowing them to concentrate on impactful projects that drive success.Our talented team consists of finance, product, and technical experts hailing from renowned companies such as Uber, Plaid, Miro, Mollie, and Bunq. Together, we share a goal to reshape the future of finance. Our Amsterdam office offers stunning views of the iconic canals, and we are backed by leading VCs and executives from Stripe, Plaid, and OpenAI. The journey has just begun!About the RoleStacks is on the lookout for a Head of People to establish and expand our people function during a period of rapid growth.In this strategic role, you will partner closely with our founders and leadership team to construct the people infrastructure, nurture our culture, and lay the organizational foundation that will shape Stacks as we scale. This is a hands-on, impactful position where you will oversee everything from talent strategy and people operations to performance management and organizational design.If you have a track record of guiding exceptional companies through hypergrowth, enjoy developing people systems from the ground up, and are eager to influence the culture and team dynamics that will define a category leader in AI-driven finance, this opportunity is for you. Key ResponsibilitiesDeveloping the People Function from the Ground UpDesign and execute scalable people operations, processes, and infrastructureEstablish frameworks for performance management, compensation philosophy, and equity structuresCreate organizational design frameworks to accommodate rapid scalingDevelop employee lifecycle programs, covering everything from onboarding to offboarding

About Virgin Management Virgin Management, based in London, is part of the wider Virgin Group, a collective known for challenging norms across industries from finance to space. Virgin Red and Virgin Management both play key roles in rewarding loyal customers, nurturing the brand, and driving innovation in sectors like travel, health, and beyond. Despite the scale of the brand, the team remains small and collaborative, allowing for hands-on involvement and strategic thinking in equal measure. Role Overview: Manager of Recruitment & People Operations This role leads both Recruitment and People Operations at Virgin Management. The focus is on shaping human-centered experiences for candidates and employees, while making smart use of technology, automation, and AI. The Manager will guide a small team, refine processes, and support the growth and development of people across the organization. Main Responsibilities Lead and develop a compact, high-performing team covering recruitment and people operations. Simplify and improve People Operations processes, ensuring they are seamless and enjoyable. Shape the Talent Acquisition strategy, blending personal interactions with technology-driven solutions. Deliver standout candidate experiences, including hiring for senior leadership roles. Use data and experimentation (including AI tools) to continually improve practices. Partner with leaders to coach and enhance the people experiences they create. Engage with the wider Virgin network to share ideas and foster innovation. What We’re Looking For Significant experience in Recruitment, People Operations, or both, with interest or exposure to the full people lifecycle. Drive for innovation, always looking to improve, simplify, and challenge established ways of working. Background in leading, coaching, and developing others, especially in environments that value autonomy. Strong stakeholder engagement skills, able to influence and bring people together. Comfort moving between strategic planning and hands-on work. Resilient and energetic, maintaining momentum even when faced with challenges. Candidates with experience in either recruitment or people operations, and a desire to grow in the other, are encouraged to apply. Diverse backgrounds are valued. Location London, England, United Kingdom Additional Information For more details about the role or the application process, please refer to the Virgin Management careers page.