IT Support Engineer at Allica Bank | London

Join Allica Bank as an IT Support Engineer where you will play a pivotal role in ensuring our technology systems run smoothly and efficiently. You will be the first point of contact for resolving IT issues, providing support to our team members, and maintaining our IT infrastructure.

Role Overview Allica Bank is seeking a Senior MLOps Engineer for a fixed-term contract based in the London office. This role focuses on strengthening the bank’s machine learning operations and supporting the full lifecycle of ML model development and deployment. What You Will Do Enhance and maintain processes for developing and deploying machine learning models Work closely with teams across the business to deliver scalable, efficient ML solutions Help ensure that models meet performance and reliability standards Support ongoing innovation to align ML initiatives with business goals Location This position is based at the Allica Bank London office.

We are seeking a dynamic and experienced Customer Success Team Leader to join our passionate team at Allica Bank. In this role, you will be responsible for leading our customer success initiatives, ensuring that our clients receive exceptional service and support throughout their journey. You will collaborate closely with various teams to enhance customer experiences, drive retention, and foster a culture of customer-centricity.

Join Allica Bank as an Invoice Finance Business Development Manager, where you will play a vital role in driving our growth in the invoice finance sector. You will be responsible for identifying new business opportunities, building lasting client relationships, and developing strategies to increase our market presence.This position requires a proactive mindset and a passion for providing tailored financial solutions. You will collaborate with cross-functional teams to ensure that our clients receive exceptional service and that their needs are met efficiently.

Join Allica Bank as an Invoice Finance Underwriter and play a crucial role in helping businesses secure their financial stability. In this position, you will assess and evaluate clients' invoice financing applications, ensuring that we provide tailored financial solutions that meet their unique needs.As an ideal candidate, you will possess strong analytical skills, attention to detail, and the ability to make informed decisions that align with our bank's risk appetite. Your expertise will contribute significantly to our growth and customer satisfaction.

We are seeking a dynamic and results-driven Invoice Finance Relationship Manager to join our team at Allica Bank. As a key player in our finance division, you will be responsible for developing and maintaining strong relationships with clients, providing tailored finance solutions to meet their needs. Your expertise will help our clients optimize their cash flow and manage their financial operations effectively.

Join Allica Bank as Our New Business Relationship Manager - Squad Lead!At Allica Bank, we pride ourselves on being the UK’s fastest-growing company and the leading financial technology (Fintech) firm. Our mission is to empower established SMEs, a crucial yet underserved segment within the Fintech landscape.Established SMEs are the backbone of local economies, contributing over a third of our GDP. Unfortunately, they have often been overlooked by both traditional high street banks and contemporary fintech providers.Department OverviewOur goal is to revolutionize Relationship Banking for established SMEs by leveraging the best talent, products, and digital tools. We acknowledge that we're on a journey of discovery, and you will be instrumental in shaping our offerings.Since its inception in 2022, our Relationship Manager team has been expanding rapidly in line with the Bank's growth. A key part of our strategy is to ensure every customer who opens an account is assigned a dedicated Relationship Manager, delivering exceptional service.Beyond providing excellent service, our Relationship Managers cultivate profound understanding and trust with their customers, delving into their ambitions, goals, and motivations. They facilitate access to a range of Allica Bank products, including Business Current Accounts, Savings Accounts, Commercial Loans, Asset Finance, and Working Capital Facilities.Role OverviewAs a Relationship Manager at Allica Bank, you will play a pivotal role in new business acquisition as we continue to expand. Portfolios are strategically built to optimize this capability. You will establish and nurture a strong network of trusted SME advisors, including accountants, solicitors, and business organizations (note: commercial finance brokers are supported by our dedicated broker team). We expect our Relationship Managers to be esteemed partners and experts in business finance within their communities.This role is both hands-on and leadership-focused, emphasizing Growth & Business Development aligned with set objectives within your area, while also leading and developing a team of Growth-Focused Relationship Managers. The ideal candidate will have a proven track record in business development within financial services and experience in leading high-performance teams. This position offers an incredible opportunity for the right individual to shape their portfolio from the ground up and inspire a team to do the same.

Role overview Allica Bank seeks a Pensions & Trusts Associate Manager to support the management of pension schemes and trust operations. Based in the London office, this position centers on upholding regulatory compliance, refining processes, and delivering consistent, high-quality service to clients. Key responsibilities Supervise daily operations for pension schemes and trust accounts Track compliance with all relevant regulations and internal policies Spot and implement ways to streamline procedures and boost efficiency Collaborate with clients to resolve inquiries and maintain strong service standards Location This role is located at Allica Bank’s London office.

Welcome to Starling Bank, where innovation meets banking! We are a pioneering, fully licensed UK bank determined to revolutionize the way individuals save, spend, and manage their finances. With a culture akin to a fast-paced tech company, we pride ourselves on being fairer, more user-friendly, and committed to simplifying the financial experience for everyone. Our vibrant team of over 3,500 professionals spans across our offices in London, Southampton, Cardiff, and Manchester.Role Overview:We are looking for an exceptional Director of Governance to lead a dedicated team that ensures the efficient functioning of the Starling Bank Limited board and executive risk committee framework. This pivotal role involves ensuring compliance with PRA and FCA regulations while upholding the highest standards of corporate governance.Your passion for corporate governance and your drive for continuous improvement will thrive in our dynamic environment. This senior leadership position requires close collaboration with board members and senior executives, where you will exemplify a steadfast commitment to excellence.As a proficient communicator, you will be instrumental in shaping and implementing the Bank’s corporate governance strategy while supporting the broader Group Company Secretariat objectives. A robust background in regulated financial services and/or banking is crucial for success in this role.Key Responsibilities:Lead and develop a high-performing corporate governance team of four, including one direct report (Senior Assistant Company Secretary - UK Bank).Collaborate with the Group Company Secretary and Deputy Company Secretary to provide exceptional company secretariat support to the Starling Bank Board.Oversee company secretariat support for the Starling Bank Board Risk Committee, including agenda preparation, document circulation, high-quality minute-taking, and maintaining effective communication with senior management.Facilitate annual effectiveness reviews of board and executive level risk committees, driving continuous enhancement in governance standards.Monitor and advise on evolving corporate governance trends, emerging regulatory changes, and industry best practices.Contribute to the Group Annual Report and Accounts from the Bank's perspective.

Join Engine by Starling, where we are dedicated to partnering with top-tier banks worldwide to fuel their ambitions for rapid business growth through our cutting-edge technology.As a software-as-a-service (SaaS) division of Starling Bank, Engine was established to provide the innovative technology that has powered Starling's remarkable success. Our platform is now available for banks and financial institutions globally, allowing them to leverage advanced digital features and streamlined back-office processes.At Engine, we foster a collaborative environment where every team member contributes to delivering exceptional results for our clients. We are engineering-focused and seek passionate individuals eager to harness Engine’s technology to revolutionize banking across various markets. Our work is driven by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid Working ModelWe embrace a Hybrid working model at Engine, preferring that team members reside within a commutable distance from our offices to facilitate in-person collaboration.About Engineering at Engine by Starling - https://www.enginebystarling.com/We are actively seeking iOS Engineers to enhance the Engine Platform, ensuring our features cater to banks worldwide while also developing new functionalities that have yet to launch in the UK market.Engine by Starling engineers are enthusiastic about contributing to the rollout of new features, regardless of their primary technology stack. Learn more about our team through the case studies below, including our collaboration with Women In Tech.

About Starling Bank Starling Bank is a digital bank based in London, focused on providing a fairer and more human alternative to traditional banking. The team combines advanced technology with a commitment to integrity and fairness. With a branchless and mainly paperless approach, Starling emphasizes responsible banking, sustainability, and inclusivity. The company’s five core values, Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness, guide both strategy and culture. Role Overview: Employee Relations Partner The Employee Relations Partner plays a key role in supporting Starling’s people and leaders. This position provides expert Employee Relations support, helping managers navigate complex casework and ensuring that all actions align with company policies and legal requirements. Location London, England, United Kingdom

Starling Bank stands as the UK’s pioneering digital bank, dedicated to transforming the banking experience for over 4 million customers across the nation. With a vibrant team of more than 3,000 professionals based in our UK offices, we are committed to leveraging technology to empower individuals to save, spend, and manage their finances in revolutionary ways. Introducing... Engine by Starling.Engine by Starling, our software-as-a-service (SaaS) platform, originated from the technology that powers Starling Bank, and has since evolved into a separate entity. Our mission is to collaborate with ambitious banks globally to help them build rapidly growing businesses utilizing our innovative technology.This SaaS technology platform offers banks and financial institutions worldwide access to cutting-edge digital features and streamlined back-office processes, contributing to Starling's remarkable success.At Engine by Starling, we place our technologists at the core of our operations, fostering a dynamic environment focused on innovation, creativity, and disruptive technology that keeps us at the forefront of the fintech landscape. We embrace a flat organizational structure that empowers you to make impactful decisions, regardless of your primary role. Collaboration and support are embedded in our open culture, ensuring that you are never alone in your endeavors.Thriving at Engine requires a self-motivated individual with a strong sense of ownership, whether you're building, designing, or sharing knowledge with your colleagues. Our commitment to efficiency and productivity is paramount to delivering exceptional results for our customers, guided by our core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe adopt a Hybrid working model, ideally situated within a reasonable commuting distance from our London office to facilitate in-person collaboration.About the RoleAs a Solution Architect (SA), you will utilize your expertise in Engine's technology and architecture to articulate the Engine product, identify client requirements, and contribute to the design of tailored solutions.Your involvement will span both the sales and delivery phases of projects, as well as ongoing client success, working alongside teams from Technology, Delivery, Product, Client Success, and Business Development.We are looking for a proactive individual capable of thriving in a fast-paced environment, ready to engage with clients and deliver outstanding technological solutions.

Join us at Engine by Starling, where we collaborate with top-tier banks globally to revolutionize banking through our cutting-edge technology.Engine operates as Starling's software-as-a-service (SaaS) division, initially designed to fuel Starling's growth. Two years ago, we transitioned into an independent entity, enabling banks and financial institutions worldwide to leverage our innovative platform.Starling Bank has experienced remarkable success, largely due to our proprietary technology, which enhances digital features and streamlines back-office operations. As a team, we embrace a hands-on approach, striving for outstanding results for our clients. We are driven by values such as Listening, Simplicity, Integrity, Ownership, and Striving for Excellence.Hybrid Work EnvironmentWe promote a hybrid work model at Engine, encouraging team members to work within a commutable distance from our office to foster collaboration and interaction.About Engineering at Engine by StarlingWe seek talented Backend Software Engineers to enhance our Engine Platform by developing new extensions and integrations for our card processing system, ensuring it stands out for banks worldwide.Our engineers are passionate about delivering innovative features, regardless of their primary tech stack. Discover more about our team through our day-to-day insights and initiatives with Women In Tech.

Join our esteemed Private Client Team in London as a Private Banking Associate or Private Banking Executive. Collaborate closely with our Private Bankers to cultivate enduring client relationships, delivering the personalized, relationship-driven banking experience that defines Weatherbys. This role offers a unique opportunity to either lay the foundations of your career or take on greater client-facing responsibilities, all within a bank that prioritizes trust, judgment, and meaningful connections. Key Highlights of the Role: Two entry points based on experience – Associate or Executive.Emphasis on building relationships rather than a volume-driven approach.Exposure to a diverse range of private clients and their lending requirements.Defined development pathways within Private Banking.Empowered to exercise judgment, with mentorship from seasoned bankers.Flexible hybrid working model, combining time in our London office with working from home. Your Responsibilities:For Private Banking Associate: Assist Private Bankers in daily client activities.Manage account openings and conduct KYC and EDD checks.Prepare lending and investment documentation.Oversee payments, exceedances, and portfolio credit control.Ensure accurate record-keeping in line with regulatory standards. For Private Banking Executive: Support a Private Banker in various tasks.Prepare credit applications for new lending propositions with limited oversight.Manage credit control and lending documentation.Facilitate client meetings under supervision.Address account opening and switching inquiries.Identify and refer investment opportunities to our Investment Wealth Advisory team.Mentor and guide junior colleagues. What We Seek: Proven experience in a client-facing banking role, with a focus on the appropriate level.Exceptional written and verbal communication abilities.Strong organizational skills and attention to detail.Proficient in Microsoft Word and Excel.Ability to prioritize tasks and maintain composure under pressure.A genuine passion for financial markets and nurturing client relationships. About Us:Weatherbys is a distinguished family-owned, independent bank with a rich heritage dating back to 1770. Trusted for generations, we specialize in providing personalized, bespoke banking services for clients who prioritize relationships as much as results. Our reputation for award-winning service and exceptional client loyalty underscores our commitment to integrity at every level. Join us to learn more about our industry-leading standards and client-first approach.

About ChalkChalk is revolutionizing the data platform landscape, enabling the next generation of machine learning applications. We dismantle the barriers of complexity, latency, and scalability that have historically limited ML capabilities. Our platform boasts Rust-speed performance paired with intuitive tools that developers adore. Leading organizations trust Chalk to tackle challenges such as preventing fraudulent credit card transactions, authenticating identities, and optimizing clean energy utilization. Recently, we secured a $50 million Series A, spearheaded by Felicis.About the RoleAs a Support Engineer at Chalk, you will serve as our primary technical support specialist, ensuring that customers enjoy outstanding experiences with our innovative products. You will engage directly with clients across diverse sectors including finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their utilization of Chalk's platform. This position presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant impact on customer satisfaction and product excellence.Your ResponsibilitiesDeliver front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues.Work in conjunction with Engineering to escalate and efficiently resolve complex issues.Cultivate comprehensive product knowledge to empower customers to derive maximum value from Chalk.Document solutions, develop knowledge-base articles, and share insights to mitigate future issues.Identify and propose enhancements to product reliability, usability, and customer satisfaction.Qualifications We're SeekingA technical background with experience in technical support or software engineering.Proficiency in Python and SQL.Robust troubleshooting, problem-solving, and analytical capabilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Prior experience in customer-facing technical roles is highly desirable.Bachelor's degree in Computer Science or a related field.

At OakNorth, we're dedicated to empowering the UK's most ambitious businesses. Since our establishment in 2015, we have successfully lent over $21 billion across the UK and US, contributed to the creation of more than 58,000 new homes, and generated 36,000 new jobs, all while supporting hundreds of thousands of personal savers and invigorating the UK economy.Team Mission The Core Banking team is responsible for the foundational systems that drive our financial products, ensuring the integrity of our data and processes.As a Senior Fullstack Engineer, you will oversee the financial accounts domain, focusing on the design, development, and lifecycle of financial products that are compliant, scalable, and seamlessly integrated with our ledger and third-party systems.Your role will involve managing our ledger (Thought Machine Vault Core), ensuring its integration, data integrity, and facilitating technical migrations while collaborating closely with the Thought Machine team.You will be tasked with building resilient, event-driven systems that maintain data consistency and traceability across our internal platforms and external services.Additionally, you will support financial and regulatory reporting, including reconciliations and compliance obligations such as FSCS, providing the necessary systems and data models that ensure auditability, accuracy, and trust, from customer balances to external reports.

Role overview Version1 seeks an Onsite IT Support Engineer to join the Services Reliability Group in London. This role acts as the initial contact for IT support, helping users resolve technical problems and stay productive. Collaboration with other IT professionals is central to supporting and improving the company’s IT infrastructure. What you will do Troubleshoot hardware and software issues for users onsite Maintain and support IT equipment throughout the organization Work with various departments to implement IT solutions Provide prompt, effective service to ensure users remain operational Who succeeds here Proactive problem-solvers who address issues quickly People who look for ways to improve IT services Team players who communicate clearly and collaborate with colleagues This position is based onsite in London.

Are you passionate about being part of a dynamic team but can’t find a specific role that matches your skills? At OakNorth Bank, we invite you to submit your application for general opportunities. If we see a potential fit, we will reach out to you directly.This invitation also extends to those seeking internships or work experience opportunities.

About BraintrustBraintrust is an innovative AI observability platform that seamlessly integrates evaluations and observability into a unified workflow. By providing developers with enhanced visibility into AI performance in production, Braintrust empowers teams to refine and elevate their AI systems.Our platform is trusted by leading companies such as Notion, Stripe, Zapier, Vercel, and Ramp, enabling them to compare models, test prompts, and detect regressions, ultimately transforming production data into superior AI with each iteration.About the RoleAt Braintrust, exceptional developer support is a crucial part of our strategic advantage. We cater to developers working on LLM-powered applications who thrive in fast-paced environments. Our success hinges on our ability to facilitate their progress.We are seeking both mid-level and senior Developer Support Engineers who are passionate about helping developers navigate complex technical challenges to achieve their objectives. Your role will involve troubleshooting issues, identifying effective workarounds, and documenting insights to aid future developers in accelerating their delivery.This position requires a blend of technical acumen, developer empathy, and collaboration across Engineering, Solutions, and Product teams. If you relish solving intricate problems, articulating technical concepts clearly, and simplifying developers’ workflows, we’d be excited to connect with you.Our ideal candidate is based in the London metro area for hybrid collaboration, though we are flexible for experienced candidates willing to work within matching timezone hours.ResponsibilitiesDiagnose, troubleshoot, and resolve API and SDK issues alongside customer codebases (Python or TypeScript).Reproduce customer-reported bugs, identify probable causes in our codebase, and collaborate with Engineering to rectify them.Manage support communications with developers utilizing Braintrust — primarily via Slack and email — and foster trust through clear, technical, and empathetic interaction.Develop and maintain knowledge base documentation that transforms uncertainties into certainties, enabling future developers to progress unhindered.Spot opportunities to enhance the developer experience, including tools, documentation, and support processes.Write scripts, resolve bugs, and contribute to internal tools that streamline the support experience.Gather and relay customer feedback to Product and Engineering teams, aiding in shaping roadmap priorities.Participate in on-call rotations, responding to critical customer issues or providing coverage during local holidays.

Join Wintermute as an Infrastructure Support EngineerAt Wintermute, a leading technology unicorn and one of the largest algorithmic trading firms specializing in digital assets, we are on the lookout for passionate individuals to join our infrastructure team. We provide liquidity across various cryptocurrency exchanges, offer a range of OTC trading solutions, and support esteemed blockchain projects and traditional financial institutions transitioning into the crypto realm. Additionally, our Wintermute Ventures arm invests in promising early-stage DeFi projects.Founded in 2017, Wintermute has successfully navigated through various industry cycles. Our culture merges the rigorous technology standards of high-frequency trading firms with the innovative spirit of technology startups. We are committed to harnessing the potential of blockchain technology and taking a leadership role in building a compliant and innovative digital asset market.Role OverviewAs an Infrastructure Support Engineer, you will play a crucial role within our systems administration group. This primarily technical support position focuses on our mixed environment, integrating both physical and virtual computing resources. Your responsibilities will include providing technical support for our automated desktop setup.We seek responsible and enthusiastic candidates eager to launch or advance their careers in infrastructure. This position offers the chance to collaborate with and learn from our senior technologists, enhancing your automation skills, particularly in Python. As our business evolves, your role will be vital in maintaining our networks and computing environments.Wintermute is dedicated to fostering the growth of your automation capabilities.