Healthcare Assistant at Neko Health | London

Our VisionAt Neko Health, we are committed to revolutionizing healthcare by transitioning from reactive treatment to proactive prevention. Leveraging cutting-edge, non-invasive technology along with our clinical expertise, we provide early, actionable health insights that empower our members to take control of their health.Role OverviewAs a Healthcare Assistant, you will play a crucial role in our mission, acting as the first point of contact for our valued members. Your passion for service and ability to connect with people will be essential in this role. You'll collaborate closely with a dedicated team of skilled operators and seasoned doctors, while also enjoying the autonomy to take initiative in various tasks. Your efforts will be integral to our success in upholding the high standards we set forth.Your Contributions in the First YearIn your first 6–12 months, you will be responsible for conducting clinical examinations, performing ECGs, measuring grip strength, assessing eye pressure, collecting blood samples, analyzing lab results, and managing essential administrative documentation. Your role will be pivotal in ensuring our operations run smoothly and that we deliver high-quality results to our members.Essential QualificationsDetail-oriented with a strong sense of accountability.Positively inclined and service-oriented.Proactive and solution-focused.Eager to embrace new challenges.Professional and accommodating in all interactions.Committed to excellence in every task.Curious and open to continuous learning.Interest in emerging technologies.Proficient in English, both spoken and written.Exceptional phlebotomy skills.Desirable ExperienceExperience in performing and interpreting ECGs.Familiarity with point-of-care testing devices.NMC registration is a plus.Background in the hospitality sector.

Our MissionAt Neko Health, we are dedicated to transforming healthcare by focusing on prevention rather than treatment. Employing cutting-edge, non-invasive technology alongside our clinical expertise, we provide our members with timely and actionable health insights.Role OverviewAs a Registered Nurse at Neko Health, you will play a pivotal role in our mission. Being the initial point of contact for our members, your service-oriented mindset and enjoyment of interpersonal interactions will be essential. This role is ideal for someone who thrives in a collaborative environment while also being able to take initiative independently. Your efforts will be crucial in upholding the exceptional standards we strive to achieve.Your Contributions Within the First YearYour primary responsibilities will include conducting clinical assessments, performing ECGs, measuring grip strength and eye pressure, drawing and analyzing blood samples, and managing necessary administrative documentation. You will be instrumental in ensuring our operations run smoothly and that our members receive top-quality results.Essential QualificationsCurrent NMC registrationExceptional phlebotomy skillsExperience in performing and interpreting ECGsDetail-oriented with a strong sense of accountabilityPositive attitude with a focus on serviceProactive and solution-orientedEager to embrace new challengesProfessional demeanor and adaptabilityCommitment to delivering quality in all tasksCurious and enthusiastic about learningInterest in emerging technologies in healthcareFluency in English, both spoken and writtenPreferred QualificationsFamiliarity with point-of-care testing devicesBackground in the hospitality sectorAbout Neko HealthOur internal title framework is designed to enhance clarity within our team, placing emphasis on roles over hierarchy.

Our MissionAt Neko Health, we are revolutionizing healthcare by transitioning from a model focused on treating illness to one that emphasizes prevention. Our commitment to utilizing cutting-edge, non-invasive technology and clinical expertise enables us to provide early, actionable health insights.Role OverviewWe seek a highly skilled Echocardiographer to become an integral part of our multidisciplinary team located in London. This pivotal role involves delivering top-tier, independent echocardiographic assessments. You will be responsible for performing and interpreting transthoracic echocardiograms (TTEs), including Global Longitudinal Strain (GLS), and generating precise, timely reports, all while working autonomously without cardiologist supervision.This locum position offers flexible scheduling of up to five days per week, situated in our central London clinic.Your Contributions in the First 6–12 MonthsConduct thorough transthoracic echocardiographic examinations following British Society of Echocardiography (BSE) standards.Independently interpret and report echocardiographic findings, ensuring prompt delivery of results to clients and referring clinicians.Collaborate with our multidisciplinary team to integrate echocardiographic findings into comprehensive health assessments.Engage in regular cardiology multidisciplinary team meetings.Communicate directly with our cardiologist as necessary.Adhere to our escalation protocols effectively.Participate in quality assurance activities, including audits and peer reviews, to uphold high practice standards.Engage in ongoing professional development and contribute to the mentorship of junior staff or students as appropriate.

MissionAt Neko Health, our mission is to revolutionize healthcare by transitioning from illness treatment to proactive prevention. We employ cutting-edge, non-invasive technology along with clinical expertise to provide early, actionable health insights.Role PurposeAs a General Practitioner at Neko Health, you will be at the forefront of preventive healthcare and lifestyle medicine, utilizing state-of-the-art diagnostic tools to identify health risks and guide patients towards healthier lifestyles. Your primary objective will be to help patients navigate their health journeys, leveraging the latest in both dermatological and cardiovascular preventive care. With our advanced skin scanning technology, you will significantly contribute to the early detection and management of skin conditions. Additionally, you will educate patients on cardiovascular risks and promote a proactive heart health approach.You will work alongside a dedicated clinical team excited to launch Neko Health in the UK, becoming part of an innovative organization that values excellence, encourages work-life balance, and provides ample opportunities for professional growth in dermatology, preventive healthcare, and health technology.What You’ll Achieve in the First 6–12 MonthsPerform comprehensive health screenings and evaluations.Interpret complex diagnostic results into practical insights.Develop tailored lifestyle change plans to enhance health outcomes.Provide holistic guidance across various health conditions.Collaborate with patient GPs for seamless care coordination.Engage with our multidisciplinary team to enhance patient care.Keep updated on the latest advancements in medical diagnostics and preventive health.Promote patient education and inspire proactive health management.Contribute to quality improvement initiatives within the clinic.Participate in research initiatives.Work with teams across Neko to enhance and innovate our technology.

MissionAt Neko Health, our mission is to revolutionize healthcare by transitioning from illness treatment to proactive prevention. Leveraging cutting-edge, non-invasive technology and expert clinical knowledge, we empower individuals with early, actionable health insights.Role PurposeAs our Office Coordinator, you will be pivotal in ensuring the smooth operation of Neko's London office as we expand our footprint in the UK. Your role will focus on providing an exceptional workplace experience through operational excellence, hospitality, proactive problem-solving, and event coordination, thereby supporting our employees, visitors, and overall business operations.What You'll Achieve in the First 6–12 MonthsFacilitate seamless day-to-day office operations while maintaining high workplace experience standards, as gauged by employee feedback and operational reliability.Establish and implement office processes, standards, and vendor relationships as Neko grows its London presence.Organize and support internal events, leadership visits, and office initiatives that bolster employee engagement, collaboration, and the company culture across a diverse team.Develop and oversee vendor relationships and workplace processes to ensure quality, responsiveness, and cost-effectiveness.Enhance the hospitality experience in the office by ensuring a welcoming, well-functioning, and professional atmosphere for employees and guests.Foster strong cross-functional collaboration with HQ Workplace, People Operations, IT, and local leadership to ensure coordinated workplace support across all offices.Minimum QualificationsDemonstrable experience in office coordination, workplace operations, hospitality, facilities management, event coordination, or related fields.Ability to work autonomously with robust organizational and problem-solving skills.Experience in managing vendors, workplace logistics, office operations, and event support.Excellent communication skills complemented by a professional, service-oriented approach.Proven ability to thrive in dynamic environments while managing multiple priorities.Preferred QualificationsExperience in technology or healthcare industries is a plus.

MissionAt Neko Health, our mission is to transform healthcare from a reactive model of treating illness to a proactive approach focused on prevention. We leverage cutting-edge, non-invasive technology alongside clinical expertise to provide early, actionable health insights.Founded in 2018 by Hjalmar Nilsonne and Daniel Ek, Neko Health is a pioneering Swedish healthcare technology firm. Our vision is to reimagine patient experiences, utilizing advanced sensors and AI for preventative health and early detection. We have developed innovative medical scanning technology that facilitates broad, non-invasive health data collection, making it accessible and affordable for everyone. With headquarters in Stockholm, we offer the Neko Body Scan experience in major cities including Stockholm, London, and Manchester, and our team consists of over 500 dedicated professionals.Job Title: Lead OperatorHiring Manager: Clinic Area ManagerLocation: Neko Health Victoria, London, United Kingdom.Hours: Full-time, five days a week, with four days dedicated to management activities within the clinic and one day for service provision.Salary: To be discussed during the interview process.Applications close on Monday, 12th January 2026Key Management Responsibilities:Oversee the performance and development of clinic operators through regular one-on-ones and observations.Lead the recruitment process for clinic staff.Implement and cascade practice changes to ensure optimal operations.Maintain compliance with Clinical Standard Operating Procedures (SOPs) and protocols.Monitor key performance indicators (KPIs) to enhance service delivery.Supervise incident reporting and risk management processes.Evaluate the quality of medical care provided by operators.Provide constructive feedback to operators regarding their medical care performance.Assess rebooking rates and customer satisfaction metrics.Ensure optimal staffing levels to maintain consistent service availability.

MissionAt Neko Health, our mission is to revolutionize healthcare by transitioning from a reactive approach to a proactive one, utilizing state-of-the-art, non-invasive technology alongside clinical expertise to provide early and actionable health insights.Are you prepared to influence the future of medical technology? We are in search of a Senior Regulatory Affairs Engineer who is enthusiastic about implementing intricate regulatory strategies, has a passion for working with innovative medical devices, and excels in a dynamic, collaborative, and distributed environment.We seek candidates with extensive experience in managing active medical devices and software as a medical device throughout their entire product lifecycle.Your ResponsibilitiesRegulatory Leadership: Ensure our innovative medical devices comply with global standards and regulations, aligning regulatory strategies from R&D through to market entry and post-market activities.Product Development Support: Provide guidance on regulatory strategy during the product lifecycle, impacting design, risk management, supplier selection, and labeling.Regulatory Documentation Management: Create and maintain essential regulatory documentation, including Design History Files (DHF), Technical Documentation, Device Master Records (DMR), and Device History Records (DHR).Regulatory Submissions Management: Prepare, review, and submit documentation for EU MDR, FDA, and other international markets.Product Safety Monitoring: Engage in post-market surveillance, CAPA, and complaint management activities.Engagement with Regulatory Authorities: Facilitate communication with regulatory bodies, managing certification projects and vigilance activities to ensure timely compliance and reporting.Empowerment of Teams: Assist process owners and product teams in integrating regulatory requirements within our Quality Management System and deliver training on compliance and regulatory matters.Regulatory Trend Monitoring: Stay updated on regulatory trends, providing insights to keep Neko Health at the forefront of compliance.Your QualificationsSignificant experience in regulatory affairs within the medical device or healthcare technology sector.Deep knowledge of global regulatory standards, including EU MDR and FDA requirements.Strong communication, analytical, and problem-solving skills.Ability to thrive in a fast-paced, collaborative environment.

MissionAt Neko Health, we are dedicated to revolutionizing the healthcare landscape by shifting the focus from treating illness to proactive health prevention. Our cutting-edge, non-invasive technology, combined with clinical expertise, allows us to provide early, actionable health insights.Founded in 2018 in Sweden by Hjalmar Nilsonne and Daniel Ek, Neko Health envisions a future where healthcare prioritizes preventive measures and early detection. To achieve this vision, we are reimagining patient experiences and harnessing the latest advancements in sensors and artificial intelligence. Our innovative medical scanning technology enables comprehensive, non-invasive health data collection that is both accessible and affordable for everyone. With our headquarters in Stockholm, we proudly offer the Neko Body Scan experience at locations in Stockholm, London, and Manchester, supported by a team of over 500 dedicated professionals.We are currently seeking a talented and experienced Location Design Manager to lead the design process across a variety of construction projects. In this pivotal role, you will be responsible for collaborating with internal teams, external consultants, and contractors to ensure design excellence from initial concept through to project completion. The ideal candidate will excel in leading design development, facilitating communication across stakeholders, and ensuring alignment between designs and Neko Health’s overarching goals.

Neko Health works to transform healthcare by focusing on prevention and early intervention. The company brings together non-invasive technology and clinical expertise to deliver practical health insights for its members. Role overview The Customer Care Representative acts as the first point of contact for Neko Health members in the UK. Based in London, this person manages support interactions through email, phone, text/SMS, and social media. Daily tasks range from handling bookings to resolving complaints, always aiming to provide a supportive and member-focused experience. Compassion, strong organization, and thoughtful communication are key to success in this role. What you will do Respond to members warmly and promptly, ensuring each person feels heard and valued. High CSAT scores and meeting service level agreements (SLAs) are important measures of success. Take ownership of each case from first contact to resolution, anticipating member needs to reduce repeat inquiries and improve overall experience. Communicate in a way that consistently matches the Neko Health voice: human, thoughtful, and true to the brand. Identify patterns in member feedback and recurring issues, sharing these insights with internal teams to support product and service improvements. Requirements At least 2 years of experience in customer support, hospitality, or another high-touch service field. Fluent in English, with strong written and verbal communication skills. Experience supporting customers across channels such as phone, email, and digital or social platforms. Proven ability to manage bookings, troubleshoot issues, and resolve complaints professionally and efficiently. Familiarity with Zendesk or similar CRM tools. Sound judgment in tone, timing, and privacy, especially when interacting on public social media. Highly organized, attentive to detail, and able to manage a personal ticket queue effectively.

MissionAt Neko Health, we are dedicated to transforming healthcare from a model rooted in treating illness to one focused on prevention. Our advanced, non-invasive technology, combined with clinical expertise, provides early and actionable health insights.Founded in 2018 by Hjalmar Nilsonne and Daniel Ek, Neko Health is a pioneering Swedish healthcare technology company. Our vision redefines the patient experience by integrating cutting-edge advancements in sensors and artificial intelligence to facilitate preventative healthcare and early detection. With our innovative medical scanning technology, we aim to make broad and non-invasive health data collection accessible and affordable for everyone. Headquartered in Stockholm, we offer the Neko Body Scan experience across multiple locations, including London and Manchester, and employ over 500 dedicated professionals.About the Role:We are seeking a Software Design QA Manager who will lead our quality assurance strategy within the software development domain. In this pivotal role, you will collaborate closely with our software engineering teams, overseeing design control, risk management, regulatory compliance, and ensuring that our technical documentation and Design History Files (DHFs) are audit-ready. You will also mentor and develop a growing QA team, driving safe, timely, and compliant software product development across cloud-based and SaaS platforms. This dual strategic and operational position will allow you to shape our QA approach in software design and development. You will work alongside software engineering leaders to uphold quality standards while enhancing development velocity through AI-driven tools, automation, and DevOps practices. Embracing an engineering mindset towards quality, you will leverage modern tooling and integrated solutions to foster efficiency and align organizational goals, cultivating a culture of excellence in software as a medical device (SaMD), health software, and AI/ML technologies.

Join our innovative team at neko-health as a Senior Copywriter. In this exciting role, you will be responsible for crafting compelling and persuasive copy that resonates with our audience and drives engagement across various platforms. You will collaborate closely with our marketing and design teams to create impactful content that aligns with our brand voice and messaging.Your expertise in writing will contribute to the development of marketing campaigns, website content, and social media strategies. We are looking for someone with a keen eye for detail and a passion for storytelling to help elevate our brand's presence in the health and wellness sector.

About Neko Health Neko Health focuses on shifting healthcare from treating illness to preventing it. By combining non-invasive technology with clinical expertise, the company delivers early health insights that help people take action before problems escalate. Director of Software Engineering (Platform) – London Role Overview This Director-level role leads the engineering efforts behind Neko Health’s core platform. The platform underpins health data management, member records, and system reliability for both clinics and internal products. Platform stability is essential, outages or failures can disrupt clinic operations and affect patient care. The Director will drive the delivery of an AI-first platform, focusing on resilience and scalable performance to support rapid organizational growth. Key Focus Areas (First 6–12 Months) Design and implement a secure, scalable infrastructure platform on Azure for health and member data. Accelerate product deployment cycles by improving the underlying platform. Increase system reliability and reduce operational incidents that could impact clinics. Grow and lead a high-performing platform engineering team (initially 10–15 engineers). Work closely with Product and Data teams to shape the long-term platform strategy.

Join us at neko-health as a Talent Enablement Program Manager, where you will play a pivotal role in shaping our talent development initiatives. Your mission will be to enhance the onboarding, training, and continuous learning experiences for our team members, ensuring they have the tools and knowledge necessary to thrive in their roles.The ideal candidate is passionate about employee development and possesses excellent communication and organizational skills. You will collaborate closely with various departments to design and implement comprehensive training programs that align with our company’s strategic objectives.

MissionAt Neko Health, our mission is to revolutionize healthcare by transitioning from illness treatment to proactive prevention. We leverage innovative, non-invasive technology and clinical expertise to provide early, actionable health insights.Position OverviewWe invite you to join Neko Health as a Senior Regulatory Affairs Engineer. Are you eager to influence the future of medical technology? We are on the lookout for a dedicated professional who excels in navigating complex regulatory frameworks, thrives in a fast-paced, collaborative setting, and is passionate about working with pioneering medical devices.We seek candidates with extensive expertise in software development, artificial intelligence, and machine learning within the medical device sector.Key ResponsibilitiesEnsure Regulatory Compliance: Guarantee that our advanced software adheres to global regulatory standards, aligning regulatory strategies from R&D to market launch and post-market activities.Implement AI/ML Regulations: Oversee the integration of regulatory requirements into AI and ML algorithms and device software, ensuring compliance throughout our processes.Support Software Development: Provide regulatory guidance during the software lifecycle, influencing design architecture, risk management, supplier selection, and labeling.Documentation Preparation: Engage in creating essential software documentation for our modules, components, algorithms, and devices as required.Empower Teams: Assist process owners and product teams in incorporating regulatory requirements into our Quality Management System and deliver effective training on compliance and regulatory matters.Stay Informed: Track regulatory trends and provide insights to keep Neko Health at the leading edge of compliance.QualificationsEducation: Bachelor’s or Master’s degree in law, medicine, pharmacy, engineering, or a related field.Experience: 4–5+ years of experience in software development with a focus on artificial intelligence and machine learning within the medical device industry.

The Strategist role at Avalere Health centers on shaping approaches that support effective healthcare solutions. Based in London, this position involves close collaboration with colleagues from different disciplines to review market trends and identify opportunities for clients. Main responsibilities Work with cross-functional teams to analyze developments in the healthcare sector Develop strategies aimed at improving client outcomes and engagement Provide insights that help clients navigate complex healthcare challenges Role focus This position emphasizes strategic thinking, teamwork, and a strong understanding of market dynamics within healthcare. Success in this role means delivering guidance that supports clients as they address evolving industry needs.

Join our dedicated team as a Decontamination Assistant at Portmandentex in London. In this vital role, you will support our healthcare practices by ensuring the highest standards of cleanliness and safety in all environments. Your contributions will be essential in facilitating effective decontamination procedures, thereby safeguarding our patients and staff.As a Decontamination Assistant, you will work closely with various teams to maintain compliance with health regulations and protocols. This position offers an excellent opportunity for individuals looking to start a rewarding career in healthcare.

Join our dedicated team at City County Healthcare Group Ltd as a Care Assistant in London. We are looking for compassionate individuals who are passionate about providing exceptional care to our clients. As a Care Assistant, you will play a vital role in supporting individuals with daily living activities, promoting their independence, and ensuring they receive the highest quality of care.Your responsibilities will include assisting clients with personal care, meal preparation, medication management, and companionship. You will also work closely with healthcare professionals to ensure each client’s needs are met effectively.

About Flatiron Health Flatiron Health is a healthtech company dedicated to improving cancer care worldwide. As an independent affiliate of the Roche Group, Flatiron partners with cancer centers in the US, Europe, and Asia to turn patient experiences into real-world evidence. Teams include oncologists, data scientists, software engineers, epidemiologists, and product specialists, all focused on making a difference for patients. Role Overview: Software Engineer (London) This Software Engineer position is based in Flatiron Health's London office. The role centers on building data-driven technology to help advance cancer care. Engineers at Flatiron work closely with colleagues from a range of backgrounds to modernize and connect the oncology ecosystem, with the aim of improving outcomes for people facing cancer.

Field Service Engineer (London)Reporting to: Service ManagerRole OverviewJoin Healthcare 21 Group, a premier provider of medical, diagnostic, and critical care equipment across the UK and Ireland. Our specialized divisions, including Xograph Healthcare and Aquilant Medical, deliver essential life-support technologies, advanced imaging systems, and comprehensive clinical solutions to hospitals and clinics.This pivotal role encompasses the management of critical care equipment such as ventilators and patient support systems, alongside imaging technologies including C-arms and mobile X-ray platforms.You will operate nationally, executing installation, preventative maintenance, calibration, and repair tasks to optimize equipment performance and compliance in critical care and radiology settings.This position demands a professional and proactive demeanor, robust technical expertise, and the confidence to work within sensitive clinical environments. Comprehensive manufacturer and group training will be provided.Key ResponsibilitiesField Service & RepairConduct on-site preventative maintenance, repairs, calibrations, and installations for HC21 critical care and imaging systems.Support life-support equipment including ventilators and respiratory systems.Service imaging systems, including mobile X-ray and C-arms.Adhere to manufacturer guidelines, IRR17 compliance, and company procedures.Respond swiftly to breakdowns to minimize clinical disruptions.Provide first-line remote diagnostics and technical support as needed.Technical Standards & DocumentationAccurately complete service reports, calibration records, and regulatory documentation in a timely manner.Document all activities using approved digital platforms.Maintain controlled spare parts inventory and specialized tools.Ensure adherence to electrical safety, radiation regulations, and infection control standards.Assist with audit, quality, and service KPI processes.Customer ServiceProfessionally represent Healthcare 21 Group at all times.Establish strong relationships with biomedical teams, radiology departments, and critical care clinicians.Communicate effectively, manage expectations, and keep customers informed.Collaborate with service support and operational teams to meet SLA commitments.Flexible WorkingAdapt to changing service demands and work schedules.

Join Spectrum Healthcare as a Handyperson, where you will play a crucial role in maintaining and enhancing our facilities. As a key member of our team, you will be responsible for various maintenance tasks, ensuring that our environment is safe and welcoming for both staff and clients.