Head of Insights & Decision Science - B2C

As the Head of Insights & Decision Science for our B2C segment, you will lead a dynamic team dedicated to transforming data into actionable insights. Your role will encompass steering advanced analytical initiatives, enhancing customer understanding, and informing strategic decisions that drive business growth.We are seeking a visionary leader with a strong analytical background, excellent communication skills, and the ability to innovate in a fast-paced environment. You will collaborate with cross-functional teams and leverage data-driven strategies to optimize our offerings and enhance the customer experience.

Join Decisal, where we craft innovative software solutions that empower airlines worldwide to optimize their planning and scheduling processes. As we expand our product offerings, we're on the lookout for a dedicated and talented C++ Software Engineer to become a pivotal member of our vibrant team.In this role, you will be instrumental in designing and developing state-of-the-art software applications. You will engage with clients to implement new features and refine existing systems, enabling you to work on projects that significantly influence our customers and the aviation industry.We pride ourselves on fostering a collaborative and innovative work culture that values your creativity and recognizes your contributions. Decisal Ltd is dedicated to providing a nurturing and inclusive workplace that encourages both personal and professional growth.If you are a driven individual with a solid foundation in C++ programming and a passion for delivering high-quality software solutions, we invite you to apply!

Tech Lead - Decision TechnologyHybrid position located in London / Remote within the UKJoin Our Team as a Tech LeadAt iwoca, you will spearhead the advancement of our technology and infrastructure, which underpins our credit decision-making and model training processes. This includes innovating feature generation and model evaluation systems. Your role will involve enhancing critical systems, shaping iwoca’s technical vision, and collaborating with cross-functional teams to deliver cutting-edge, data-driven solutions.About iwocaSmall businesses operate in dynamic environments where opportunities can arise unexpectedly, and cash flow challenges can emerge at any moment. To thrive and expand, SMEs require finance that is both flexible and responsive.This is why iwoca was established. Our advanced technology, data-driven insights, and exceptional customer service empower business owners to act swiftly with confidence and control, precisely when it matters most.We have already facilitated over 100,000 businesses with more than £4 billion in funding. Our dedicated team is passionate about enabling more SMEs to succeed by providing access to better finance and services that simplify business operations. Our ultimate goal is to support one million SMEs in their pivotal moments, creating a lasting impact on the communities and economies they enhance.The TeamThe LoL-Tech team is dedicated to developing and maintaining the technology that trains, deploys, and executes iwoca’s credit decisioning models. This team collaborates closely with analysts (the League of Lending, or LoL) who develop credit models and systems to assess our lending processes, ensuring iwoca continues to push the boundaries of analytical capabilities.Your RoleAs the Tech Lead, you will guide a technical team responsible for delivering essential infrastructure for model development and live credit decisioning. This includes fetching external data, developing and maintaining a feature service for model feature computation, and creating a robust platform for model evaluation and training. You will lead a team of developers and work closely with data scientists to build and realize a unified vision for the future of the team.

Who We AreAt The Economist Group (TEG), our mission is to inspire progress. Our diverse businesses are united by a commitment to innovation, independence, and intellectual rigor. We empower individuals and organizations to confront the pressing challenges and transformations shaping our world. Our analytical expertise and global insights provide the clarity needed to navigate these complexities effectively.We deliver high-quality analysis and insights to our subscribers and clients in 170 countries through our esteemed brands: The Economist, Economist Impact, Economist Intelligence, and Economist Education, all of which reflect our global reputation for excellence and integrity.Role Title: Head of Data ScienceLocation: UK-based (with support from India-based teams)Reports to: VP Insights & Decision ScienceTeam: 6 Data Scientists (split between Decision Science and Personalisation)Purpose of RoleThe Head of Data Science is a pivotal leadership role tasked with constructing and leading a premier "decision engine" team. As a principal architect of our "AI-driven future," you will spearhead the evolution of The Economist’s Data Science division from a service-oriented function to a "trusted adviser" that provides commercially transformative insights and top-tier personalisation capabilities.Your responsibilities include establishing and elevating the technical and operational standards of the team, while cultivating a culture centered on technical excellence and innovation.Your role encompasses two vital areas:Decision Science: Developing the capacity for causal inference and sophisticated forecasting to facilitate high-stakes strategic decisions, such as analyzing subscriber behavior and its impact on retention and value, optimizing marketing and media strategies, understanding content performance drivers, and modeling pricing and customer lifetime value.Personalisation: Rapidly enhancing our recommendation and pricing engines to boost subscriber acquisition, engagement, retention, and lifetime value metrics.Measures of SuccessQualitative Measures:Fostering a team environment that prioritizes innovative solutions.Enhancing collaboration across departments to achieve strategic goals.

Join EuroFinance as the Head of Editorial & Insights, where you will lead a dynamic team dedicated to delivering top-tier financial insights and editorial content. In this pivotal role, you will be responsible for shaping the strategic vision of our editorial direction, ensuring high-quality content that resonates with our global audience.

Role Overview Entain is hiring a Head of Brand Insight for the UK and Ireland, based in London. This leader shapes brand strategy by ensuring research and insights inform marketing and business decisions across the region. What You Will Do Lead a team of analysts focused on understanding customer behaviors and market trends Oversee market research projects from planning through delivery Work closely with teams across the business to share findings and support decision-making Provide strategic insights that help drive brand growth

Salary: Starting from £44,340 + benefitsRole Duration: PermanentOverview - What You Will AchieveThe Academy of Medical Sciences’ FORUM serves as a neutral, independent platform that unites leaders from research, industry, the health system, charities, and government. This collaboration aims to share insights, exchange evidence, and devise solutions to the complex challenges faced in health and life sciences. Key priorities for this role include:Enhancing health outcomes both in the UK and internationally.Mobilizing the UK health research system to translate discoveries into practical applications.Positioning the UK as the premier destination for medical science careers.As a Senior Policy Officer, you will play a crucial role in shaping and delivering a high-impact cross-sector program, ensuring that the Academy convenes the right stakeholders at the right time and on critical issues. In the upcoming year, your focus areas may include prevention and early detection, leveraging clinical evidence to accelerate the translation of discoveries to patient impacts, promoting the inclusion of underrepresented groups in research, and exploring the role of AI and data in biomedical sciences.Your responsibilities will include leading a portfolio of policy meetings and workshops, producing influential outputs, and fostering relationships within the FORUM network. You will leverage evidence, stakeholder insights, and sound judgment to guide decisions on the Academy's strategic focus, maximizing impact while upholding the high standards and values that define our work.This position presents a unique opportunity to influence discussions across the life sciences field and contribute to improving health through evidence-informed policy initiatives.Role Responsibilities - What You Will DoPolicy Insight and Cross-Sector ContributionAssist the FORUM Policy Manager in developing an annual program aligned with organizational priorities and emerging health challenges.Utilize evidence and stakeholder insights to identify areas where cross-sector collaboration can deliver the most value.Contribute to enhancing the Academy’s reputation as a leading, evidence-driven convener on complex health issues.Program Oversight & DeliveryOversee the planning and execution of FORUM policy meetings, workshops, and events (in-person, hybrid, and digital), ensuring smooth operations, high-quality content, and an exceptional experience for all participants.Create briefing materials, agendas, and meeting reports that clearly synthesize evidence and stakeholder perspectives.Proactively identify and manage risks, ensuring events are inclusive, accessible, and delivered to the highest standard.

Salary: Starting from £44,340 + benefitsRole duration: Permanent (37.5 hrs/week)Location: London, UK (Hybrid - 50% office attendance)Summary Purpose – what you will be achieving: As a vital member of the Academy’s Policy Team, the Senior Policy Officer will be instrumental in shaping the organization’s strategic direction. This position is key in helping the Policy team formulate and implement new priorities for 2026/27, which include:Enhancing health outcomes both in the UK and globally.Harnessing the UK health research system to translate discoveries into practical applications.Positioning the UK as the premier destination for careers in medical sciences.In alignment with these priorities, the incoming Senior Policy Officer will engage in distinct policy programs, which may encompass:Maximizing the impact of medical sciences in prevention and early detection initiatives.Revolutionizing the generation and application of clinical evidence to accelerate the translation from discovery to patient benefits, ensuring equitable inclusion of underserved populations.Establishing the UK as a global leader in responsible, effective, and equitable use of AI and data within the biomedical sciences.Conducting foresight exercises to identify and support high-impact innovations critical to the future of health systems.The Senior Policy Officer will report directly to a Policy Manager.About the role – what you will be doing: Core policy workLead and support various policy projects to inform and influence the policy landscape in alignment with Academy priorities. This work may include:Major working group studies and producing relevant outputs.Responding to government initiatives and announcements.Engaging in consultations, rapid responses, and drafting concise position papers.Facilitating roundtables, workshops, and other significant policy events.Preparing correspondence and briefings for senior stakeholders.Collaborate closely with Academy Fellows and other experts to identify and analyze critical policy issues, gather data, and form impactful recommendations for internal and external stakeholders.Implement and follow up on policy recommendations across diverse external audiences.Maintain a comprehensive understanding of the policy landscape to drive effective initiatives.

About UsAt The Economist Group (TEG), our mission is to drive progress and foster innovation, independence, and rigor across our diverse business sectors. We empower individuals and organizations to navigate the complex challenges facing our world through analytical insights and evidence-based research.Operating in 170 countries, our renowned brands—The Economist, Economist Impact, Economist Intelligence, and Economist Education—deliver valuable analysis and insights to our subscribers and clients, cementing our reputation for excellence and integrity.The Senior Research Manager will spearhead The Economist’s B2C Research function, acting as a trusted advisor to senior stakeholders to support impactful strategic decision-making. This role involves leading a dedicated team to deliver top-tier research that yields actionable insights into audiences, brands, and market categories.The primary goal of this position is to cultivate a high-performing team that fosters deep partnerships with senior executives, crafting compelling narratives that drive strategic business actions. Additionally, the Senior Research Manager will re-envision the Research function, leveraging AI to enhance the timeliness, rigor, and impact of insights.Direct Reports: 3 Lead ResearchersMeasures of SuccessQualitative Measures:Trusted Adviser Status: The extent to which the Senior Research Manager and their team are proactively consulted on complex strategic questions rather than being reactive order-takers.Influence & Relationship Strength: The ability to forge strong partnerships with business stakeholders to understand their core challenges and influence decision-making.Insight Narrative Quality and Impact: The effectiveness of storytelling and the creation of impactful narratives that lead to definitive business actions.Focus on Excellence: The degree to which the team is recognized as a leader in excellence, setting and achieving the highest standards in quality, pace, innovation, and expertise.

About the RoleAs a Senior Account Manager at Workman LLP, you will oversee the daily management and strategic growth of destination marketing and placemaking accounts within a varied property portfolio. You will act as the primary point of contact for clients, ensuring the effective development and execution of integrated marketing and placemaking initiatives that meet client objectives and commercial aspirations.In this pivotal role, you will enhance asset performance across retail, leisure, office, and mixed-use commercial properties. Your strategic campaigns and thoughtfully designed placemaking activities will drive increased foot traffic, customer engagement, and overall visitor satisfaction.This position requires both strategic insight and operational proficiency, as you will lead integrated marketing strategies while ensuring timely, within-scope, and budget-compliant campaign delivery. You will also identify growth opportunities to expand accounts and enhance service offerings.Internally, you will provide mentorship and leadership to Account Managers and Marketing Assistants, collaborating with specialists across creative, digital, public relations, web, and events. Your ability to instill confidence in clients and colleagues alike will be crucial to your success.Key ResponsibilitiesDesign and present integrated marketing and placemaking strategies that align with client goals.Oversee campaign execution across various channels, ensuring adherence to timelines, budgets, and project scopes.Manage financial aspects of accounts, including forecasting, budgeting, supplier coordination, and cost management.Lead client status meetings, quarterly assessments, and annual performance reviews.Analyze campaign effectiveness and produce reports linking activities to key performance indicators (KPIs).Explore opportunities to broaden account scope and stimulate organic growth across the portfolio.ExpectationsA Bachelor's degree in Marketing, Communications, Business, or a related field, with a minimum of five years' experience in account management.Demonstrated expertise in building and maintaining strong client relationships, acting as a trusted advisor to property teams and stakeholders.Ability to interpret performance data, transforming insights into actionable strategies aligned with asset KPIs and long-term objectives.Strong leadership and collaboration skills, capable of directing cross-functional teams and ensuring high-quality delivery across multiple projects.

Join HealthHero as an accomplished Digital Marketing Manager (B2C) and take charge of our demand generation initiatives within a dynamic, high-growth start-up environment. This pivotal role emphasizes a hands-on, performance-oriented approach, leveraging both paid and organic media channels — including PPC, paid social media, and affiliate marketing — to enhance customer acquisition, boost conversion rates, and maximize return on investment (ROI).Reporting directly to the Commercial Director – Consumer, you will be instrumental in driving growth by collaborating with internal teams and external partners to design, optimize, and expand B2C digital campaigns.Key Responsibilities:Lead the development and execution of the B2C demand generation strategy across paid and organic digital channels.Strategically plan, launch, optimize, and scale PPC campaigns across platforms such as Google Search, Display, and YouTube.Oversee paid social campaigns on platforms like Meta, TikTok, and LinkedIn.Build and enhance a high-performing affiliate marketing program, managing relationships with partners and networks.Continually monitor campaign performance and make data-driven optimizations to improve CPA, ROAS, conversion rates, and customer lifetime value (LTV).Effectively manage the digital marketing budget in a rapidly evolving environment.Conduct A/B testing on creatives, landing pages, audiences, and messaging to refine strategies.Collaborate closely with brand, product, data, and commercial teams to ensure alignment of acquisition activities with broader business objectives.Implement initiatives to increase customer lifetime value in partnership with product and other departments.Manage relationships with agencies, freelancers, and relevant platforms.Stay abreast of emerging digital trends, tools, and best practices in B2C growth marketing.Your Profile:Essential Skills & Experience:A minimum of 4 years of demonstrable experience in B2C demand generation within a start-up or scale-up context.Extensive hands-on experience in managing paid media, including:PPC/SearchPaid socialAffiliate marketingA proven ability to scale acquisition channels while maintaining operational efficiency.Data-driven, with a strong comfort level in analyzing performance metrics to inform decisions.Experience in budget management and performance forecasting.Adept at thriving in fast-paced, ambiguous environments with shifting priorities.Excellent communication and stakeholder management capabilities.Desirable Qualifications:Experience scaling high-volume products across various business models, including subscription services.Familiarity with healthcare or regulated sectors.Experience managing paid media agencies.Proficiency in analytics tools (e.g., Google Analytics, attribution platforms).Knowledge of SEO best practices.About HealthHero:At HealthHero, our mission is to simplify healthcare access and enhance patient experiences. We are committed to leveraging technology to provide innovative solutions that empower individuals to manage their health effectively.

Insights AnalystLocation: LondonMobility: Office-based with occasional travel required; flexibility to work part of the week remotely.Hours: Full-time with adaptability to meet the demands of the role, whether during or outside of core office hours.About AtomicoFounded by Skype co-founder Niklas Zennström in 2006, Atomico is a premier European venture capital firm dedicated to partnering with visionary entrepreneurs leveraging technology to create positive global change. Our mission is to support ambitious founders, guiding them from early-stage development through to scalability.Atomico has collaborated with over 150 of Europe’s most innovative founders, including renowned companies like Aiven, Bird, DeepL, Hinge Health, Jobandtalent, Klarna, Neko Health, Pipedrive, Stripe, Supercell, and Wellhub. Our team of investors and operational leaders hail from some of the world’s most successful tech companies, including Skype, Google, Twitter, and Wise.The OpportunityWe are at the forefront of a technological evolution within the venture capital sector. Our belief is that the investment firms of the future will harness advanced public and proprietary data systems to optimize every aspect of the investment lifecycle, from discovery and due diligence to portfolio management.

Role Overview asos is looking for a Senior Insight Analyst focused on Customer & Marketing insights to join the London team. This role centers on using data analytics to inform strategic decisions, improve customer engagement, and support marketing efforts. What You Will Do Analyze customer and marketing data to uncover trends and opportunities Translate complex datasets into clear, actionable insights for business stakeholders Support the development and refinement of marketing strategies based on data findings Help drive growth by identifying ways to enhance customer experience and engagement Location This position is based in London.

About UsFor over 18 years, Equals Money has empowered over a million satisfied clients to efficiently manage and transfer their finances. Our award-winning suite of products offers low-cost multi-currency payment solutions, catering to a diverse range of needs from travel money to currency hedging. Our mission is to simplify money management for our customers through innovative technology and exceptional service.We are dedicated to delivering value by combining cutting-edge payment solutions with personalized support. We are currently seeking a talented Researcher to join our dynamic team.Based in London, with additional offices in Chester, Los Angeles, and across Europe, Equals operates under three brands: Equals Money, FairFX, and CardOneMoney. Join a diverse and collaborative team that embraces different perspectives to better understand and serve our customers, all while making financial management straightforward and cost-effective.About the RoleAs a Researcher embedded in our Design team, you will take ownership of comprehensive customer research to guide our Revenue Operations, product development, design, and marketing strategies. You will collaborate closely with various departments, including Sales, RevOps, Operations, Account Management, Customer Support, Marketing, Data/Analytics, and Events, to identify patterns, opportunities, and potential risks. Your insights will transform raw data into actionable customer profiles, competitive narratives, and storytelling that informs strategic priorities.

About NextStepNextStep is revolutionizing the way top consulting talent connects with high-potential opportunities through intelligent, AI-powered matching. We collaborate with dynamic companies across various sectors to match experienced professionals with roles where they can drive real impact. Currently, we are seeking a Customer Insights Manager for one of our esteemed clients in our partner network.About the CompanyOur client is a leading consumer goods company based in London, known for its portfolio of popular household brands available across grocery, pharmacy, and direct-to-consumer channels. With an impressive revenue of £1.2 billion and a significant digital transformation underway, the company is enhancing its insights and analytics capabilities to facilitate data-driven commercial decision-making. The Customer Insights team plays a crucial role at the intersection of Marketing, Sales, and Strategy, enabling impactful decisions based on consumer behavior.The RoleAs the Customer Insights Manager, you will lead the generation and dissemination of customer and consumer insights that are essential to shaping brand strategies, commercial planning, and product development. You will utilize both quantitative and qualitative research methods to cultivate a comprehensive understanding of the company's customers, their values, and evolving behaviors.What You'll DoDesign and implement comprehensive customer research programs, including surveys, focus groups, ethnographic studies, and digital behavioral analyses.Integrate data from diverse sources, such as POS data, loyalty programs, social media listening, and panel research, to produce coherent and actionable insights.Collaborate with Brand, Sales, and Product teams to embed customer insights into strategic and commercial decisions.Monitor changes in customer sentiment, purchasing behaviors, and market trends, proactively identifying emerging opportunities and risks.Develop and maintain customer segmentation frameworks to support targeting, messaging, and portfolio strategies.What We're Looking For5–8 years of experience in customer insights, market research, or consumer analytics, preferably in the consumer goods, retail, or FMCG sectors.Exceptional quantitative and qualitative research skills, with the ability to design methodologies tailored to business questions.Strong communicator, capable of translating complex data into clear, impactful narratives for non-technical stakeholders.A keen commercial awareness and the ability to align insights with business objectives.

PlayStation, part of Sony Interactive Entertainment and a subsidiary of Sony Group Corporation, brings memorable gaming experiences to players worldwide. Its products include PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and a range of titles from PlayStation Studios. The company emphasizes inclusion, diversity, and a culture where employees are encouraged to contribute and develop their skills. Role overview The Analyst, Commercial Insights - Services will join the PlayStation Services team based in London. This team operates within Global Sales and Business Operations, focusing on the PlayStation Plus subscription business, a significant revenue driver for the company. What you will do This role centers on supporting the growth and ongoing innovation of PlayStation’s services. The analyst will contribute insights and analysis that help guide the direction of PlayStation Plus and related offerings.

About the RoleWe are on the lookout for a skilled Insights Sales Manager to become a key member of our dynamic CPG insights team in London. In this pivotal role, you will spearhead insights sales initiatives directed at CPG suppliers for our esteemed grocery client.As an Insights Sales Manager specializing in data-driven solutions for CPG suppliers, your mission will be to identify and engage potential clients, comprehend their objectives, and address their unique sales optimization needs while facilitating collaboration with the Retailer.Your expertise will empower CPGs to harness customer and performance analytics through subscriptions to Tecsa's innovative OneViu platform.You will collaborate closely with our passionate and supportive CPG consultants in a fast-paced, engaging environment.Utilizing your data analytics expertise, you will cultivate robust relationships with CPG suppliers and our grocery partner, manage the sales process adeptly, and significantly contribute to the expansion of our product offerings.In this role, you will champion the deployment of our state-of-the-art tools and data insights to enhance your clients' capabilities in navigating critical questions surrounding category strategy, customer trends, assortment, promotional activities, and customer engagement.The ideal candidate will demonstrate a unique blend of technical acumen in data solutions and exceptional sales talent, excelling in relationship building, client management, and thriving in collaborative settings.This position is hybrid-based in London, with occasional travel required to client sites (1 to 3 days per week, depending on client needs).

As the Lead Credit Risk Analytics professional at Kriya, you will spearhead initiatives in decision science, credit modeling, portfolio performance, and pricing strategies. Your expertise will be instrumental in enhancing our credit and product performance, as well as informing our policy and strategic directions.In this senior role, you will generate actionable insights that not only monitor and mitigate risk but also drive the growth and scalability of our products through informed, data-driven decisions. You will be the primary resource for the business regarding customer behavior insights and key performance metrics, including profitability, credit risk metrics, and operational performance.Additionally, you will be tasked with establishing and refining competitive product pricing that meets market demands while ensuring adequate coverage and margins to deliver value to Kriya.Key ResponsibilitiesCollaborate closely with the risk leadership team to enhance our underwriting and credit decision-making processes.Utilize cutting-edge data science, machine learning, and artificial intelligence techniques to develop systematic risk models for our credit offerings.Conduct portfolio monitoring and investigative analyses to elucidate trends and address inquiries from key stakeholders, while providing recommendations for product and process enhancements.Optimize our pricing models using sophisticated financial modeling techniques.Generate portfolio management information for internal and external stakeholders, presenting insights in a clear and digestible manner.Perform thorough impact analyses on credit strategies, continuously reassessing and optimizing our credit decision-making approach.Support the collections and recovery team with data-driven insights and strategies.Engage with cross-functional teams to develop predictive models, product features, and processes.

About WPP Media WPP Media is part of WPP, a global marketing partner for major brands. The company brings together talent, data, and partnerships through its WPP Open platform. WPP Media specializes in AI-driven media operations, combining media, data, and partnerships to deliver creative personalization at scale. Clients use WPP Open and Open Intelligence to gain clear insights into their media investments. Learn more at wppmedia.com. About WPP 650 WPP 650 is an agency unit within WPP focused on public sector communications, especially for UK government services. The team applies behavior change principles to design services and communications that support millions across the UK. Named for the 650 UK constituencies, WPP 650 is committed to representing the country’s diversity. Team members work in a collaborative and supportive environment that values curiosity, kindness, and professional growth. The work is challenging and varied, with opportunities to solve complex issues and learn continuously. The agency draws on WPP’s talent, technology, and insights to deliver communications that help government clients engage with citizens in new ways. Role Overview: Associate Insights Executive The Associate Insights Executive (Audience Intelligence Executive) joins the Citizens Consultancy team. This role supports the team by working with data sets, digital signals, social commentary, and qualitative research outputs. The goal is to explore and understand the voices, sentiment, and experiences of citizens, improving audience understanding through a range of research projects and methods.

Role overview believe is seeking an Operational Insights Analyst to join the London Sentric office. The role centers on analyzing operational data and turning findings into practical insights that shape strategic choices. Close collaboration with teams across the business is essential to identify process improvements and contribute to ongoing company growth. What you will do Examine operational data to spot trends, patterns, and areas for improvement Produce insights that support both strategic and day-to-day decision-making Work with colleagues from a range of departments to understand business priorities and communicate results Assist with projects focused on boosting operational efficiency and meeting growth objectives Location This role is based in London Sentric.