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Experience Level
Entry Level
Qualifications
We are looking for individuals who possess excellent communication skills, a friendly demeanor, and a strong commitment to customer service. Previous experience in hospitality or customer-facing roles is preferred, but not mandatory. A positive attitude and the ability to work collaboratively with a team are essential.
About the job
Join our dynamic team at Accor Hotels as a Guest Welcomer, where you will be the first point of contact for our valued guests. Your role is crucial in creating memorable experiences, fostering a warm and inviting atmosphere from the moment guests arrive. You will assist with check-in processes, provide information about hotel amenities, and ensure that every guest feels special and welcomed. If you have a passion for hospitality and thrive in a fast-paced environment, we want to hear from you!
About Accor Hotels
Accor Hotels is a leading global hospitality group, with a rich portfolio of brands that cater to all types of travelers. We pride ourselves on our commitment to providing exceptional service and creating memorable experiences for our guests. Join us and be part of a team that values innovation, diversity, and sustainability.
Join our dynamic team at Accor Hotels as a Guest Welcomer, where you will be the first point of contact for our valued guests. Your role is crucial in creating memorable experiences, fostering a warm and inviting atmosphere from the moment guests arrive. You will assist with check-in processes, provide information about hotel amenities, and ensure that every guest feels special and welcomed. If you have a passion for hospitality and thrive in a fast-paced environment, we want to hear from you!
Join our dynamic team at AccorHotels as a Welcomer, where you will be the first point of contact for our guests. Your friendly demeanor and excellent communication skills will ensure a warm and memorable arrival experience. You will engage with guests, provide information, and assist them with their needs, all while showcasing the exceptional hospitality that AccorHotels is known for.
Role overview The Senior Welcome Host at WSH Group plays a key part in shaping each guest's first impression. Based in London, this role centers on creating a warm, supportive environment from the moment visitors arrive. The position calls for someone who enjoys making others feel comfortable and valued. What you will do Respond to guest inquiries promptly and handle their needs with care Offer clear information about available services to visitors Maintain and support high hospitality standards within the team Assist in coordinating and supporting a range of events Requirements Strong customer service background Ability to foster a positive, welcoming atmosphere Comfortable working collaboratively with others Keen attention to detail and a proactive mindset
Join our client, a prestigious law firm located near Moorgate Station, as they unveil their new workplace, and become an integral part of the team as a Welcome Host. In this vital role, you will be the first impression for everyone entering the building, including colleagues, clients, and guests.Your warm greeting and proactive approach will foster a welcoming atmosphere, reflecting your genuine passion for building meaningful relationships. You will be on your feet, ready to assist wherever needed while maintaining a calm and approachable demeanor.As a Welcome Host, you will significantly contribute to crafting a welcoming experience, fostering a culture that is inclusive, invigorating, and inspiring. If you flourish in fast-paced settings, enjoy engaging with people, and aspire to be part of a transformative journey, we encourage you to apply.Hours: 40 hours per week, with shifts from 7am to 10pm, Monday through Friday.Salary: £33,280
Role Overview The Guest Experience Manager at Accor Hotels shapes how guests feel about their stay. This role focuses on raising service standards and making sure guests leave satisfied. Based in London, the position calls for hands-on leadership in guest relations and service improvement. What You Will Do Oversee guest relations, responding to feedback and resolving concerns promptly Lead efforts to improve service quality across the hotel Develop and implement new strategies to enhance the guest experience Work closely with teams to maintain and exceed Accor Hotels' service standards
Role overview WSH Group is seeking a Guest Relations Manager based in London. This position acts as the primary contact for guests, shaping their experience from arrival onward. The role centers on creating a welcoming atmosphere and supporting the company’s commitment to memorable service. What you will do Manage the daily operations of guest relations Collect and handle guest feedback to inform improvements Identify areas for service process enhancements and implement changes Train and mentor team members in customer service standards Encourage a strong service culture within the team Requirements Excellent interpersonal and communication abilities Background in team leadership or mentoring Dedication to delivering high-quality customer service
We are seeking a dedicated and dynamic Guest Relations Manager who will serve as the primary liaison for our VIP and regular guests during their stay. Your responsibilities will include:Ensuring all hotel departments are informed about each guest's specific requirements at all times;Acting as a key contact for long-stay guests to guarantee they enjoy an extraordinary experience;Creatively managing and resolving guest concerns to exceed expectations;Exhibiting comprehensive knowledge of all hotel facilities and services, actively identifying up-selling opportunities;Creating unforgettable moments for guests through personalized recognition options, amenities, and special events;Adhering to policies and procedures while utilizing front-of-house equipment and property management systems;Supporting the Reception team and other departments as required;Serving as the Duty Manager, ensuring compliance with hotel security, fire regulations, and health and safety legislation.
Role Overview Accor Hotels is hiring a Part-Time Guest Service Ambassador for its Stratford location in London. This position serves as the first point of contact for guests, setting the tone for their stay from the moment they arrive. What You Will Do Welcome guests and assist with check-in and check-out procedures Offer information about hotel amenities and local attractions Respond to guest inquiries in a friendly and helpful manner What Matters Here Creating a warm, welcoming environment for every guest Building positive relationships through attentive service Representing Accor Hotels with professionalism and care People who enjoy hospitality and interacting with others tend to thrive in this role.
Overview Join Octagon as a Group Director in Hospitality and Experience, where you will play a pivotal role in shaping guest experiences at the crossroads of sports and hospitality. You will lead a diverse array of hospitality projects, overseeing their development and execution on both local and international scales. Responsibilities Direct multiple hospitality teams in crafting and executing guest programs for various clients at prominent sporting events. Ensure alignment across programs and processes, maintaining clear communication with clients regarding roles, responsibilities, scope, budgets, schedules, and program status. Partner with legal and finance teams to guarantee compliance with Omnicom and client standards. Manage Health, Safety, Security, and Environment (HSSE) planning and execution, including team safety and contingency strategies. Supervise project timelines and key stakeholder engagements to ensure punctual delivery. Assist in developing presentation materials, from pitch proposals to event summaries and operational manuals. Collaborate with senior team members, agencies, and stakeholders to achieve partnership goals through a cohesive strategy. Oversee substantial budgets, identify efficiencies, and manage third-party costs via project reconciliation. Foster relationships with third-party vendors, including contractors and suppliers. Conduct regular team meetings to manage communication and roles among team members, ensuring deadlines are met. Exhibit exceptional program management, organizational, and communication skills. Demonstrate effective people management abilities, quickly gaining the trust of colleagues. Show leadership through accountability, team effectiveness, mentorship, attention to detail, adaptability, and professional confidence. Willingness to travel internationally for site visits and events. Requirements Essential Qualifications: The ideal candidate should possess 8-10 years of relevant experience in the design and implementation of comprehensive hospitality programs, including asset management and guest experience, with a proven track record in major sporting events and/or premium B2B experiences. A strong understanding of the hospitality sector is crucial, along with the ability to manage senior stakeholders across diverse workstreams. Polished and persuasive communication skills, as well as a working knowledge of the sports sponsorship landscape, are essential.
Key Responsibilities:Foster and maintain meaningful relationships with guests, partners, and colleagues to create unforgettable experiences.Manage the concierge desk efficiently, providing a sophisticated and personalized service.Offer comprehensive information about the property and the vibrant city of London.Design and execute intricate itineraries tailored to exceed guest expectations.Oversee the team of Luggage Porters and Door Persons to ensure seamless operations.
ComplyAdvantage is shaping how the financial sector tackles crime prevention. With advanced AI tools, the company delivers real-time risk data and detection solutions to over 1,000 organizations worldwide, helping them address money laundering, terrorist financing, and corruption. Backed by investors including Goldman Sachs and with more than $100 million in funding, ComplyAdvantage continues to expand rapidly. The Sales Development Representative (SDR) team has played a key role in this growth, achieving a 40% increase last year. The team aims to exceed that success in the coming year. Kickstart Your Sales Career This Business Development Representative role in London is designed for graduates and early-career professionals looking to build a strong foundation in sales. The Business Development Program focuses on developing high-potential individuals into skilled Account Executives and future sales leaders. Participants receive mentorship from experienced sales leaders and training in modern outbound strategies, data-driven selling, and frameworks such as MEDDICC. Ambitious candidates eager to accelerate their careers will find support and guidance here. What You Will Do Lead outreach efforts by conducting high-volume, quality outbound communications through calls, emails, LinkedIn, and video. Engage with senior stakeholders at top banks and fintech companies to access high-value accounts. Qualify leads by converting inbound interest into valuable pipeline opportunities. Collaborate with Account Executives to help build and advance a closing pipeline, driving revenue growth.
Join us at Octagon as a Senior Account Manager, where you will lead the planning and execution of a prestigious global guest programme for one of our leading technology clients in the motorsport sector. This role demands a deep understanding of in-person event operations and exceptional account management skills. With the support of an Account Director, an Account Manager, a Senior Account Executive, and a dedicated account team, you will curate a year-round series of unique and exclusive guest experiences. This includes sourcing local suppliers, meticulous logistics planning, and overseeing on-the-ground execution for high-profile C-suite events aligned with a global Formula 1 partnership programme. If you possess outstanding account, event management, and production capabilities, and are eager to take the reins on planning and delivering an end-to-end guest programme, we want to hear from you!
Apex Focus Group collaborates with research organizations, academic institutions, and brands to gather authentic consumer insights. We connect individuals with flexible remote research opportunities designed to influence product development, services, and overall user experiences.Role OverviewWe encourage individuals from diverse backgrounds, including those interested in data entry positions, to apply for participation in upcoming consumer research studies. These studies may encompass online interviews, product assessments, or feedback sessions, predominantly conducted remotely.This is a casual, project-based opportunity well suited for those seeking part-time involvement in research that aligns with their availability and profile.Requirements A smartphone, tablet, or computer equipped with a functional camera A reliable internet connection Capability to adhere to written guidelines and provide insightful feedback A valid email address for receiving study notifications Benefits Flexible participation - engage only when studies are a good fit for your profile Variety in research formats, including remote online focus groups, video interviews, product evaluations, and digital feedback sessions No prior data entry experience necessary - just a readiness to participate Some studies may provide early access to unreleased products or services Compensation is available for many studies, depending on the type If you are eager to contribute to research that influences real-world decisions and explore flexible part-time, remote opportunities, we invite you to register your interest online today.Important Notice – No Fees RequiredWe do not charge any fees to register or participate. Be wary of any communications requesting payment to take part in research.
Join our dynamic team at Accor Hotels as a Guest Welcomer, where you will be the first point of contact for our valued guests. Your role is crucial in creating memorable experiences, fostering a warm and inviting atmosphere from the moment guests arrive. You will assist with check-in processes, provide information about hotel amenities, and ensure that every guest feels special and welcomed. If you have a passion for hospitality and thrive in a fast-paced environment, we want to hear from you!
Join our dynamic team at AccorHotels as a Welcomer, where you will be the first point of contact for our guests. Your friendly demeanor and excellent communication skills will ensure a warm and memorable arrival experience. You will engage with guests, provide information, and assist them with their needs, all while showcasing the exceptional hospitality that AccorHotels is known for.
Role overview The Senior Welcome Host at WSH Group plays a key part in shaping each guest's first impression. Based in London, this role centers on creating a warm, supportive environment from the moment visitors arrive. The position calls for someone who enjoys making others feel comfortable and valued. What you will do Respond to guest inquiries promptly and handle their needs with care Offer clear information about available services to visitors Maintain and support high hospitality standards within the team Assist in coordinating and supporting a range of events Requirements Strong customer service background Ability to foster a positive, welcoming atmosphere Comfortable working collaboratively with others Keen attention to detail and a proactive mindset
Join our client, a prestigious law firm located near Moorgate Station, as they unveil their new workplace, and become an integral part of the team as a Welcome Host. In this vital role, you will be the first impression for everyone entering the building, including colleagues, clients, and guests.Your warm greeting and proactive approach will foster a welcoming atmosphere, reflecting your genuine passion for building meaningful relationships. You will be on your feet, ready to assist wherever needed while maintaining a calm and approachable demeanor.As a Welcome Host, you will significantly contribute to crafting a welcoming experience, fostering a culture that is inclusive, invigorating, and inspiring. If you flourish in fast-paced settings, enjoy engaging with people, and aspire to be part of a transformative journey, we encourage you to apply.Hours: 40 hours per week, with shifts from 7am to 10pm, Monday through Friday.Salary: £33,280
Role Overview The Guest Experience Manager at Accor Hotels shapes how guests feel about their stay. This role focuses on raising service standards and making sure guests leave satisfied. Based in London, the position calls for hands-on leadership in guest relations and service improvement. What You Will Do Oversee guest relations, responding to feedback and resolving concerns promptly Lead efforts to improve service quality across the hotel Develop and implement new strategies to enhance the guest experience Work closely with teams to maintain and exceed Accor Hotels' service standards
Role overview WSH Group is seeking a Guest Relations Manager based in London. This position acts as the primary contact for guests, shaping their experience from arrival onward. The role centers on creating a welcoming atmosphere and supporting the company’s commitment to memorable service. What you will do Manage the daily operations of guest relations Collect and handle guest feedback to inform improvements Identify areas for service process enhancements and implement changes Train and mentor team members in customer service standards Encourage a strong service culture within the team Requirements Excellent interpersonal and communication abilities Background in team leadership or mentoring Dedication to delivering high-quality customer service
We are seeking a dedicated and dynamic Guest Relations Manager who will serve as the primary liaison for our VIP and regular guests during their stay. Your responsibilities will include:Ensuring all hotel departments are informed about each guest's specific requirements at all times;Acting as a key contact for long-stay guests to guarantee they enjoy an extraordinary experience;Creatively managing and resolving guest concerns to exceed expectations;Exhibiting comprehensive knowledge of all hotel facilities and services, actively identifying up-selling opportunities;Creating unforgettable moments for guests through personalized recognition options, amenities, and special events;Adhering to policies and procedures while utilizing front-of-house equipment and property management systems;Supporting the Reception team and other departments as required;Serving as the Duty Manager, ensuring compliance with hotel security, fire regulations, and health and safety legislation.
Role Overview Accor Hotels is hiring a Part-Time Guest Service Ambassador for its Stratford location in London. This position serves as the first point of contact for guests, setting the tone for their stay from the moment they arrive. What You Will Do Welcome guests and assist with check-in and check-out procedures Offer information about hotel amenities and local attractions Respond to guest inquiries in a friendly and helpful manner What Matters Here Creating a warm, welcoming environment for every guest Building positive relationships through attentive service Representing Accor Hotels with professionalism and care People who enjoy hospitality and interacting with others tend to thrive in this role.
Overview Join Octagon as a Group Director in Hospitality and Experience, where you will play a pivotal role in shaping guest experiences at the crossroads of sports and hospitality. You will lead a diverse array of hospitality projects, overseeing their development and execution on both local and international scales. Responsibilities Direct multiple hospitality teams in crafting and executing guest programs for various clients at prominent sporting events. Ensure alignment across programs and processes, maintaining clear communication with clients regarding roles, responsibilities, scope, budgets, schedules, and program status. Partner with legal and finance teams to guarantee compliance with Omnicom and client standards. Manage Health, Safety, Security, and Environment (HSSE) planning and execution, including team safety and contingency strategies. Supervise project timelines and key stakeholder engagements to ensure punctual delivery. Assist in developing presentation materials, from pitch proposals to event summaries and operational manuals. Collaborate with senior team members, agencies, and stakeholders to achieve partnership goals through a cohesive strategy. Oversee substantial budgets, identify efficiencies, and manage third-party costs via project reconciliation. Foster relationships with third-party vendors, including contractors and suppliers. Conduct regular team meetings to manage communication and roles among team members, ensuring deadlines are met. Exhibit exceptional program management, organizational, and communication skills. Demonstrate effective people management abilities, quickly gaining the trust of colleagues. Show leadership through accountability, team effectiveness, mentorship, attention to detail, adaptability, and professional confidence. Willingness to travel internationally for site visits and events. Requirements Essential Qualifications: The ideal candidate should possess 8-10 years of relevant experience in the design and implementation of comprehensive hospitality programs, including asset management and guest experience, with a proven track record in major sporting events and/or premium B2B experiences. A strong understanding of the hospitality sector is crucial, along with the ability to manage senior stakeholders across diverse workstreams. Polished and persuasive communication skills, as well as a working knowledge of the sports sponsorship landscape, are essential.
Key Responsibilities:Foster and maintain meaningful relationships with guests, partners, and colleagues to create unforgettable experiences.Manage the concierge desk efficiently, providing a sophisticated and personalized service.Offer comprehensive information about the property and the vibrant city of London.Design and execute intricate itineraries tailored to exceed guest expectations.Oversee the team of Luggage Porters and Door Persons to ensure seamless operations.
ComplyAdvantage is shaping how the financial sector tackles crime prevention. With advanced AI tools, the company delivers real-time risk data and detection solutions to over 1,000 organizations worldwide, helping them address money laundering, terrorist financing, and corruption. Backed by investors including Goldman Sachs and with more than $100 million in funding, ComplyAdvantage continues to expand rapidly. The Sales Development Representative (SDR) team has played a key role in this growth, achieving a 40% increase last year. The team aims to exceed that success in the coming year. Kickstart Your Sales Career This Business Development Representative role in London is designed for graduates and early-career professionals looking to build a strong foundation in sales. The Business Development Program focuses on developing high-potential individuals into skilled Account Executives and future sales leaders. Participants receive mentorship from experienced sales leaders and training in modern outbound strategies, data-driven selling, and frameworks such as MEDDICC. Ambitious candidates eager to accelerate their careers will find support and guidance here. What You Will Do Lead outreach efforts by conducting high-volume, quality outbound communications through calls, emails, LinkedIn, and video. Engage with senior stakeholders at top banks and fintech companies to access high-value accounts. Qualify leads by converting inbound interest into valuable pipeline opportunities. Collaborate with Account Executives to help build and advance a closing pipeline, driving revenue growth.
Join us at Octagon as a Senior Account Manager, where you will lead the planning and execution of a prestigious global guest programme for one of our leading technology clients in the motorsport sector. This role demands a deep understanding of in-person event operations and exceptional account management skills. With the support of an Account Director, an Account Manager, a Senior Account Executive, and a dedicated account team, you will curate a year-round series of unique and exclusive guest experiences. This includes sourcing local suppliers, meticulous logistics planning, and overseeing on-the-ground execution for high-profile C-suite events aligned with a global Formula 1 partnership programme. If you possess outstanding account, event management, and production capabilities, and are eager to take the reins on planning and delivering an end-to-end guest programme, we want to hear from you!
Apex Focus Group collaborates with research organizations, academic institutions, and brands to gather authentic consumer insights. We connect individuals with flexible remote research opportunities designed to influence product development, services, and overall user experiences.Role OverviewWe encourage individuals from diverse backgrounds, including those interested in data entry positions, to apply for participation in upcoming consumer research studies. These studies may encompass online interviews, product assessments, or feedback sessions, predominantly conducted remotely.This is a casual, project-based opportunity well suited for those seeking part-time involvement in research that aligns with their availability and profile.Requirements A smartphone, tablet, or computer equipped with a functional camera A reliable internet connection Capability to adhere to written guidelines and provide insightful feedback A valid email address for receiving study notifications Benefits Flexible participation - engage only when studies are a good fit for your profile Variety in research formats, including remote online focus groups, video interviews, product evaluations, and digital feedback sessions No prior data entry experience necessary - just a readiness to participate Some studies may provide early access to unreleased products or services Compensation is available for many studies, depending on the type If you are eager to contribute to research that influences real-world decisions and explore flexible part-time, remote opportunities, we invite you to register your interest online today.Important Notice – No Fees RequiredWe do not charge any fees to register or participate. Be wary of any communications requesting payment to take part in research.
Jan 23, 2026
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