About the job
Global Solutions Architect
Role Title: Global Solutions Architect.
Location: London, UK.
Team: Global Agency Partnerships, Commercial Team.
Reports To: Global Head of Agency Partnerships - (Dotted line to Global Ops and CPO).
About the Role:
As Channels Factory expands its global presence, we are establishing a premier Global Agency Partnerships function dedicated to delivering exceptional service. Our partners seek innovative technical and product-driven integrations, making this role essential in crafting tailored commercial solutions.
This position operates at the crossroads of commercial strategy and technical execution, aiming to design and implement impactful solutions for our global agency partners. The Global Solutions Architect is responsible for transforming commercial objectives into scalable technical products, integrations, and market-ready solutions. Serving as a technical commercial ally to sales and product teams, this role facilitates solution design, complex integrations, and platform development with key partners.
Key Responsibilities
1) Commercial Solutions: Oversee the delivery of bespoke products.
- Solution Design - Convert partner briefs and objectives into market solutions.
- Custom Integrations – Collaborate with engineering to scope and deliver tailored products.
- Product Enablement – Offer expertise and guidance on implementation and customization.
2) Technical Development: Leverage domain expertise and specializations.
- Product Curation – Work alongside product/engineering teams to shape features and integrations.
- Domain Expertise – Maintain a comprehensive understanding of platforms, tools, and ecosystems.
- Process Optimization – Develop best practice frameworks for scalability and efficiency.
3) Project and Stakeholder Management: Ensure seamless coordination internally and externally.
- Partner Engagement – Act as the primary technical commercial contact for key clients.
- Revenue Focus – Collaborate with commercial teams to unlock incremental revenues through technical strategy.
- Cross-Functional Coordination – Manage solution rollouts across sales, product, and operations teams.
Performance Metrics:
- Revenue Impact – Contribute to revenue growth through technical enablement and solution expansion.
- Product Adoption – Drive increased utilization and diversification of core products among partners.
- Delivery Effectiveness – Ensure successful execution of integrations and technical projects.
- Partner Engagement – Foster strong external technical relationships and measurable client success.
- Innovation Output – Launch of new initiatives and enhancements.

