Enterprise Account Manager Europe jobs in London – Browse 4,380 openings on RoboApply Jobs

Enterprise Account Manager Europe jobs in London

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companyConveo logo
Full-time|On-site|London

Join Conveo in Revolutionizing ResearchAt Conveo, we are pioneering an AI-driven research platform that makes consumer and B2B research fast, affordable, and of the highest quality. Our innovative AI video interviewer is trusted by global giants like Unilever, Google, and Orange to uncover valuable insights across marketing and product teams.#1 The Challenge We AddressTraditional research methods are often slow, costly, and lack depth. Many companies struggle with the expertise required to conduct meaningful research, which directly impacts their understanding of customer needs and their ability to serve them effectively.#2 Your Future TeamYou will be a part of a dynamic team filled with passionate and energetic individuals who consistently go above and beyond while enjoying their work. Our team blends decades of market research experience with exceptional engineering skills and entrepreneurial spirit.#3 Our Operating PhilosophyWe genuinely care about our clients and the solutions we provide, always striving to exceed expectations.We work diligently while ensuring a fun and engaging atmosphere.To uphold our high standards, we focus on executing tasks with a lean team.Your Role as an Account ManagerIn the position of Account Manager at Conveo, you will collaborate with senior stakeholders within insights, marketing, product, and strategy departments at leading Fortune 500 companies. Your primary objective will be to cultivate profound, strategic relationships with key decision-makers and influencers, demonstrating the transformative benefits that Conveo offers to their organizations.You will be instrumental in shaping how major corporations expand the use of Conveo across various markets and teams. This includes identifying new opportunities, navigating intricate political landscapes, advocating for our product internally, and ensuring that Conveo evolves into a strategic asset for your accounts. Your responsibilities will encompass managing renewals comprehensively, driving significant expansion, and transforming initial champions into enterprise-wide advocates who promote Conveo across their organizations.This role is high-impact and relationship-focused, offering you the chance to make a difference in how businesses leverage research.

Apr 13, 2026
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companyn8n logo
Full-time|Remote|London Office

Unleash Your Potential with n8n!Join us at n8n, the innovative open workflow orchestration platform revolutionizing the AI landscape. We empower technical teams to automate processes swiftly and intelligently, merging the flexibility of coding with the simplicity of no-code solutions. Supported by a robust community and over 500 integrations, we're transforming how individuals connect systems and elevate their ideas.Founded in 2019, n8n has expanded into a vibrant team of over 220 members collaborating across Europe and the US, united by a pioneering spirit, with our headquarters in Berlin. Our journey has led us to:Foster a community of more than 650,000 active developers and creatives.Achieve over 145k GitHub stars, ranking us among the world's Top 40 projects.Be recognized as one of Europe’s most promising SaaS startups (4th in Sifted’s 2025 B2B SaaS Rising 100).Secure $240 million in funding, including an impressive $180 million Series C, leading to a $2.5 billion valuation.We invite you to explore what you can create with us. As part of your application, we encourage you to experience n8n firsthand, regardless of your technical background, and share a screenshot of your initial workflow. Start your journey here: app.n8n.cloud/register.Join us in this exciting phase of our growth. Let’s build the future together!Role Overviewn8n is seeking a dynamic Enterprise Account Executive to lead and expand our enterprise footprint across Northern Europe (UK & I, Nordics & Benelux). You will be responsible for building a robust pipeline, acquiring new logos, and developing strategic accounts.In this full-cycle, consultative role (targeting organizations with 2,500+ employees), you will identify technical and business needs, engage multiple stakeholders, facilitate evaluations, and close impactful six and seven-figure deals.This position is perfect for candidates who excel in selling to technical buyers (with developers as our ideal customer profile), thrive in high-growth environments, and employ a structured methodology (such as MEDDIC/MEDDPICC) to ensure predictable success.

Feb 24, 2026
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companySierra logo
Full-time|On-site|London

About SierraSierra is at the forefront of transforming business-customer interactions through our innovative AI platform. Our headquarters are in San Francisco, complemented by vibrant offices in Atlanta, New York, London, France, Singapore, and Japan.Our core values—Trust, Customer Obsession, Craftsmanship, Intensity, and Family—guide our daily actions and shape our inclusive culture. We are dedicated to maintaining these principles in every aspect of our work.Founded by Bret Taylor and Clay Bavor, our leadership brings a wealth of experience from top-tier companies like Salesforce, Facebook, and Google, ensuring we are well-positioned for success in the AI landscape.Your RoleProspecting & Lead Generation: Identify and connect with potential customers through thorough research, networking, and outreach initiatives. Establish and nurture relationships with enterprise clients to enhance revenue and growth.Relationship Management: Cultivate and sustain robust relationships with key decision-makers and stakeholders at our major accounts, ensuring their needs are met and expectations exceeded.Complex Deal Negotiations: Lead negotiations with both existing and prospective clients, effectively addressing concerns and closing agreements. Collaborate closely with legal and finance teams to streamline contract processes.Sales Strategy & Planning: Formulate and implement strategic sales initiatives to surpass targets. Create tailored presentations and proposals that address the unique needs of our enterprise customers, partnering with our marketing team for effective campaigns.Defining Sales Motion: As an integral member of our early team, your contributions will directly influence the success of our go-to-market strategies.

Apr 11, 2025
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companyWatershed logo
Full-time|On-site|London

Join Watershed: Pioneers in Enterprise SustainabilityAt Watershed, we are redefining sustainability for enterprises. Trusted by industry leaders such as Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens, our platform empowers organizations to effectively manage climate and ESG data while ensuring compliance with regulatory requirements like the CSRD. As we expand, we seek passionate team members dedicated to product innovation and eager to contribute to the evolving culture of our mission-driven startup.With offices in key cities around the globe including San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, our team is also enriched by remote talent across the US and Europe. We invite you to explore the opportunity to join us!Your Role: Driving Change as an Enterprise Account ExecutiveWe are in search of an Enterprise Account Executive to join our dedicated team in London. As organizations increasingly recognize the urgency of climate action, you will play a pivotal role in facilitating their transition to Watershed. You’ll be instrumental in building our sales strategy, enhancing our product offerings, and contributing to the growth of a high-performing team.Your Responsibilities:Engage with key stakeholders at top-tier enterprises, demonstrating the value of effective climate programs while guiding them to success with Watershed.Oversee the entire sales lifecycle, from initial outreach to contract finalization.Contribute to the development of Watershed's go-to-market strategy and explore opportunities in new market segments.Influence product development by providing insights based on frontline customer interactions.Become a climate expert, advising companies on carbon reduction strategies, clean energy solutions, and sustainable supply chain practices.Support the expansion of our sales team.To Thrive in This Role:You possess relevant sales experience, ideally within a SaaS environment.You have a proven track record of success in sales, particularly with enterprise clients (10,000+ employees) at the executive level.You are adept at prospecting new business within unfamiliar territories.You are excited about building new frameworks and strategies from the ground up, particularly in crafting sales playbooks and articulating the Watershed narrative.Your passion for sustainability and climate action drives your professional endeavors.

Nov 12, 2025
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companyFloQast logo
Full-time|On-site|London, England

Role Overview FloQast is hiring an Enterprise Accounting Success Manager in London. This role centers on supporting enterprise clients as they use FloQast’s accounting software. The position focuses on helping organizations improve their accounting workflows and reach their business goals with FloQast’s solutions. What You Will Do Act as a trusted advisor for enterprise clients, building strong relationships and understanding their accounting needs. Work directly with clients to identify business challenges and recommend tailored solutions using FloQast’s platform. Provide ongoing, proactive support to help clients get the most out of their investment in FloQast. Develop strategic plans with clients to drive adoption and deliver measurable results.

Apr 20, 2026
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companySanity.io logo
Full-time|$85K/yr - $85K/yr|On-site|London, UK

At Sanity.io, we are pioneering the future of AI-driven Content Operations. Our innovative AI Content Operating System empowers teams to model, create, and automate content tailored to their business needs, thereby accelerating digital development and enhancing content operational efficiency. Renowned companies such as SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew trust Sanity to streamline and automate their content operations.As an Enterprise Account Manager at Sanity, you will be responsible for nurturing and expanding relationships with some of our most crucial clients. Your role will focus on driving net revenue retention (NRR) and growth by conducting consultative sales cycles, identifying new opportunities, and showcasing the value of our platform. Success in this role means establishing strong partnerships, influencing both business and technical stakeholders, and enabling customers to achieve significant outcomes.We seek a candidate with over 8 years of experience in enterprise sales or account management, particularly in complex technical solutions. A demonstrated history of surpassing growth objectives and the ability to translate insights into actionable account strategies will distinguish you. Exceptional communication skills, an entrepreneurial mindset, and a genuine curiosity about industry trends will position you as a vital partner to our clients.

Mar 26, 2026
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companyShowpad logo
Full-time|Hybrid|London

As an Enterprise Account Manager at Showpad, you will play a pivotal role in driving exceptional growth within our most strategic customer accounts.Your primary responsibilities will include:Meeting and exceeding annual and quarterly revenue targets.Identifying opportunities for upselling, cross-selling, and account expansion.Generating a steady pipeline of qualified leads through proactive research, networking, cold calling, and partnerships.Providing accurate forecasts and detailed reports on pipeline progress.Coordinating meetings with key stakeholders to showcase the strength of the Showpad platform.Contributing to the development of high-quality sales collateral tailored for specific accounts.Leading a targeted lead generation strategy in collaboration with your dedicated Business Development Representative (BDR).Creating comprehensive account plans and maintaining an overview of each key account.Leveraging joint events, marketing strategies, and community calls to enhance Showpad’s product visibility among clients.Negotiating contracts and service level agreements (SLAs) that align with organizational goals.Utilizing organizational resources effectively to support the sales process.Indirectly leading a support team comprising technical and customer success resources to meet your objectives.Collaborating with internal teams to ensure a thorough understanding of client needs.Establishing and nurturing strong, long-lasting relationships with clients.Monitoring and reporting on market trends, competitor activity, customer demands, and other pertinent market intelligence.

Mar 11, 2026
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companySidetrade logo
Full-time|On-site|London, England, United Kingdom

Are you a driven sales professional with an unquenchable ambition to generate new business and celebrate the joy of closing significant deals? Sidetrade is seeking a dynamic Regional Sales Manager for Northern Europe who excels in enterprise sales and thrives in a fast-paced, energetic environment. If you love pursuing targets and achieving victories as part of a collaborative team, we want to hear from you!About Sidetrade:Sidetrade is an innovative AI firm listed on Euronext Growth. Our mission is to transform how enterprises unlock value from their customer relationships through our powerful Order-to-Cash Intelligence platform and our Data Lake. We celebrate our diverse team of 38 nationalities, driving creativity, fostering a united culture, and prioritizing our customers' needs. Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader since 2022.We believe in valuing passion over perfection. If you're eager to learn and bring positive energy, we invite you to grow with us. Curious about our team? Listen to the Sidetrade Inside Out podcast for insights into our culture.

Feb 7, 2025
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companyKlaviyo Inc. logo
Full-time|On-site|London, UK

Klaviyo is hiring an Account Executive for Mid Enterprise, based in London. This role focuses on serving clients in Northern Europe and the Middle East & Africa (MEA) regions. Role overview As an Account Executive, the main goal is to drive growth for both Klaviyo and your own career. The position involves developing expertise in Klaviyo’s products and ensuring that new customers are set up for success. The role requires balancing new business acquisition with ongoing customer satisfaction. What you will do Acquire new mid-enterprise clients in Northern Europe and MEA Grow existing customer accounts Manage the entire sales cycle, including qualification, product demonstrations, and closing deals Guide clients through each step of the purchasing process Klaviyo values diverse backgrounds and perspectives. The company supports equal opportunities and appreciates contributions beyond standard job requirements. More about Klaviyo’s culture and mission can be found at klaviyo.com/careers.

Apr 23, 2026
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companySidetrade logo
Full-time|On-site|London, England, United Kingdom

Sidetrade seeks an Enterprise Account Manager based in London to support revenue growth and retention across a portfolio of large, multinational clients. This position centers on building and maintaining strong relationships with Finance and Order-to-Cash leaders throughout EMEA and other regions. Acting as a trusted advisor, the Account Manager works to identify opportunities for account expansion while ensuring client needs are consistently met. Key Responsibilities Manage and strengthen relationships with enterprise-level clients in multiple countries Retain and expand revenue within assigned accounts Serve as an advisor to senior leaders in Finance and Order-to-Cash roles Spot and pursue new opportunities for account growth About Sidetrade Sidetrade is an AI company listed on Euronext Growth. The company specializes in Order-to-Cash Intelligence, helping enterprises extract more value from customer interactions using its proprietary platform and Data Lake. The team includes colleagues from 38 nationalities, bringing a broad range of perspectives. Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader since 2022. Team Culture Sidetrade values passion and a willingness to learn. Employees are encouraged to bring energy and authenticity to their work. Diversity and customer satisfaction are central to the company’s culture. Learn More Hear from team members on the Sidetrade Inside Out podcast.

Apr 28, 2026
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companyHootsuite Inc. logo
Full-time|On-site|London, England, United Kingdom

Join Hootsuite as a Senior Enterprise Account Manager, where you will play a crucial role in driving business growth and managing relationships with our enterprise clients. You will leverage your expertise to understand client needs and deliver tailored solutions that enhance their social media strategies. This is an excellent opportunity for a results-oriented professional looking to make a significant impact in a dynamic and innovative environment.

Apr 2, 2026
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companySierra logo
Full-time|On-site|London

Join Our Team at SierraAt Sierra, we are revolutionizing how businesses engage with their customers through our innovative AI-driven platform. With our headquarters in San Francisco and expanding offices in London, Atlanta, New York, France, Singapore, and Japan, we are dedicated to fostering in-person collaboration and dynamic work environments.Our company culture is grounded in five core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our actions and interactions, ensuring we create a supportive and effective workplace for all.Our visionary co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from their illustrious careers at Salesforce, Facebook, and Google, driving forward-thinking initiatives and cutting-edge technologies.Your RoleProspecting & Lead Generation: Leverage your research and networking skills to identify and engage potential enterprise customers. Forge strong new relationships that contribute to our revenue growth and deployment success.Relationship Management: Cultivate and nurture relationships with key decision-makers and stakeholders among our largest clients, acting as their primary point of contact and consistently exceeding their expectations.Negotiation & Deal Closure: Lead the negotiation process with existing and prospective clients, addressing concerns and closing complex deals efficiently while collaborating closely with legal and finance teams.Sales Strategy & Planning: Design and implement effective sales strategies to achieve or surpass targets. Create customized presentations and proposals tailored to the specific needs of enterprise clients, collaborating with the marketing team for impactful campaigns.Defining Sales Operations: As a vital member of our early-stage team, your contributions will directly shape our go-to-market strategy and overall sales function.

Aug 21, 2025
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companySierra logo
Full-time|On-site|London

About SierraAt Sierra, we are revolutionizing the way businesses engage with their customers by leveraging the power of AI to create more personalized and meaningful experiences. With our headquarters in San Francisco, we are expanding our footprint globally with offices in Atlanta, New York, London, France, Singapore, and Japan.Our culture is anchored in our core values: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values guide our actions and foster a collaborative environment where innovation thrives.Our co-founders, Bret Taylor, the Board Chair of OpenAI and former co-CEO of Salesforce, and Clay Bavor, who led various initiatives at Google, bring unparalleled expertise to our mission.Your RoleProspecting & Lead Generation: Identify and engage potential enterprise clients through extensive research, networking, and outreach. Cultivate new relationships to drive revenue growth and enhance deployment capabilities.Relationship Management: Foster and maintain robust relationships with key decision-makers within our largest accounts, serving as their primary contact and consistently exceeding expectations.Negotiation & Closing: Lead the negotiation process with existing and prospective clients, addressing objections skillfully and closing intricate deals. Collaborate with legal and finance teams to streamline contract agreements.Sales Strategy Development: Design and implement strategic sales plans aimed at exceeding targets. Create tailored presentations and proposals that align with the specific needs of our enterprise clients, working closely with the marketing team to execute effective campaigns.Defining Sales Motion: As part of our early-stage team, your contributions will shape our go-to-market strategies and drive our success in the industry.

Dec 4, 2025
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companySierra logo
Full-time|On-site|London

About SierraSierra is at the forefront of revolutionizing customer engagement by leveraging AI. Our team is primarily based in San Francisco, with expanding offices in key global cities, including London, Atlanta, New York, France, Singapore, and Japan. We pride ourselves on fostering a collaborative and inclusive environment that emphasizes personal growth and innovation.Rooted in our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, we are committed to creating a culture where every team member feels valued and empowered to make a difference.Our co-founders, Bret Taylor and Clay Bavor, bring a wealth of experience from leading tech giants. Bret's impressive background includes serving as co-CEO of Salesforce and CTO of Facebook, while Clay led significant projects at Google including AR/VR initiatives.Your RoleLead Generation & Prospecting: Actively research and identify potential enterprise clients, utilizing networking and cold outreach to cultivate new business opportunities.Relationship Management: Establish and nurture strong relationships with decision-makers at key accounts, acting as a trusted advisor and ensuring exceptional service delivery.Negotiation & Deal Closure: Drive negotiation processes with current and prospective clients, efficiently navigating contract discussions and closing agreements in collaboration with legal and finance teams.Sales Strategy Development: Formulate and execute effective sales strategies aimed at surpassing revenue targets, while tailoring presentations and proposals to align with client requirements.Defining Sales Processes: As an integral member of our early-stage team, your contributions will shape our go-to-market strategies and sales operations.

Dec 4, 2025
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company
Full-time|On-site|London, England, United Kingdom

Join our dynamic consulting team at Newton Europe, where we engage in rigorous diagnostics and multi-year transformation programs that promise tangible outcomes for our clients. To achieve this, we prioritize a deep understanding of our clients’ needs, enabling us to identify key improvement opportunities and design effective, sustainable solutions. Our work often requires travel during the week as we immerse ourselves in our clients' environments.As a Principal Consultant, you will spearhead complex transformation initiatives, delivering substantial value to clients, potentially worth around £5 million. You will lead a diverse team of consultants across various workstreams, while also establishing your presence as a thought leader within the organization. This role is also an opportunity to hone your business development skills through identifying prospects for future engagements.Your responsibilities will include:Managing a larger team (up to 8 members) on substantial programs or smaller engagements, including matrix management and designing workstreams in collaboration with your line manager.Guiding senior clients and stakeholders, assuring them of project progress to achieve complete satisfaction.Overseeing program governance, which encompasses reporting, risk management, and stakeholder engagement.Taking ownership of specific account plans and collaborating with other leads to define outcomes for connected workstreams.Leading your team in data analysis and modeling to identify opportunities and create compelling narratives to present to senior clients.Actively contributing to the development of your team, focusing on their career aspirations and supporting their professional growth.Identifying ways your project team can engage with broader market activities to enhance account engagement.Your successful recruitment will place you within one of our specialized Clusters: Defence & Infrastructure, Public, or Consumer. During your onboarding, your chosen cluster will ensure you are integrated into the appropriate client programs, providing the necessary support to align with Newton’s core program delivery approach.

Aug 18, 2025
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companyHook logo
Full-time|On-site|London

Hook builds AI-driven tools that help businesses increase revenue and deepen customer loyalty. The platform offers accurate forecasting and helps companies maximize value from their existing customers. Backed by Balderton Capital, Lightspeed, and other major investors, Hook was recently ranked 33rd on the Sifted 100 UK & Ireland 2025 list of fastest-growing startups. The team is committed to strong customer engagement and a high-performing workplace. Role overview The Enterprise Account Manager is responsible for driving revenue growth, retention, and account expansion within Hook’s enterprise customer base. This position serves as the main commercial contact for assigned accounts, overseeing the full customer lifecycle from onboarding and adoption to renewals and identifying new opportunities. Most clients are experienced Customer Success teams, so the role involves working with knowledgeable buyers and senior stakeholders. Success depends on strong commercial instincts, credibility at the executive level, and the ability to connect Hook’s product features to business results. What you will do Deliver commercial outcomes across assigned enterprise accounts, including renewals, expansion pipeline, and revenue growth. Find and secure expansion opportunities by building account plans, engaging key stakeholders, and managing success plans. Develop expertise in Hook’s platform to advise customers on adoption, integration, and best practices. Location London

Apr 27, 2026
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companyPPRO logo
Full-time|On-site|London

At PPRO, we aim to revolutionize the way people engage in commerce by simplifying access to local payment solutions worldwide. Our mission is to empower businesses to sell goods and services in the preferred ways of their customers. We partner with industry giants like Ant Group, PayPal, and Stripe to help them tap into new markets, connect with a broader customer base, and accelerate growth.With a diverse team representing over 50 nationalities across 10 international locations, we are united by a common goal: delivering exceptional products and services to our partners and customers. Our commitment to innovation and excellence drives us to continually enhance global commerce, while our internal values emphasize action, openness, customer-centricity, perseverance, and collective success.Role Overview:We invite you to join our dynamic European sales team as an Enterprise Sales Manager based in London. In this pivotal role, you will report directly to the Director of Enterprise New Business Sales. You will lead your pipeline independently, surpass ambitious revenue goals, and foster product adoption across EMEA, working with some of the most renowned global financial service providers (PSPs) and enterprise merchants.This position demands a high level of ownership and urgency, making it a high-velocity individual contributor role. Your responsibilities will include identifying, prospecting, and cultivating opportunities with large-scale financial service providers and enterprise merchants.

Mar 27, 2026
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companyPlaid Technologies, Inc. logo
Product Manager - Europe

Plaid Technologies, Inc.

Full-time|On-site|London

Plaid is seeking a Product Manager based in London to help guide product development for the Europe division. This role centers on defining product vision and strategy, working closely with teams across the company. Role overview The Product Manager will contribute to shaping the direction of Plaid’s financial technology products in Europe. Collaboration with engineering, design, and other stakeholders is a key part of the job, ensuring that products meet the needs of both consumers and businesses. What you will do Work with cross-functional teams to set product goals and priorities Develop and maintain a clear product roadmap Use insights to create user-focused solutions for Plaid’s customers Requirements Experience in product management or a related field Strong collaboration and communication skills Ability to balance user needs with business objectives

Apr 28, 2026
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companyBetterUp, Inc. logo
Full-time|Hybrid|London (Hybrid)

At BetterUp, our commitment to human transformation drives us to redefine the employer-employee relationship.We believe in a refreshing approach that you will experience from the very first interview.Our candidate experience stands out: upon receiving an offer and accepting it, you are not just getting a paycheck. You gain access to a personal BetterUp Coach, a tailored development plan, a trained manager, and an exceptional team—all equipped with their own BetterUp Coaches—working on projects that truly matter.This results in an incredibly focused and fulfilling work environment. While it may not suit everyone, for those passionate about their careers, it is a transformative move that can define your professional journey.Join us for the most intense and rewarding years of your career, engaging in impactful work within a fun, innovative, and soulful culture.If this resonates with you and the job description aligns with your skills, let’s start a conversation.As a hybrid company, we encourage in-person collaboration when required. Employees are expected to work from one of our office hubs at least two days a week, or eight days a month. Our EMEA hubs are located in London, UK, and Amsterdam, NL. Please ensure you can commit to this structure before applying.Your Responsibilities:Lead Account Strategy and GrowthCraft account strategies in close collaboration with customer executives and BetterUp leadership.Take ownership of expansion and renewal objectives for designated accounts.Forge new connections within strategic accounts through networking, prospecting, and partnerships with the BetterUp marketing team.Facilitate commercial discussions with customers, ensuring a successful contracting process from start to finish.Foster and Sustain Long-lasting Customer RelationshipsNavigate complex organizations to identify key internal advocates.Consult customers on Talent and HR strategies, demonstrating how BetterUp aligns with their business goals.

Dec 16, 2025
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companyLightspeed HQ logo
Full-time|On-site|London, England, United Kingdom

Lightspeed is seeking a dynamic and experienced Strategic Account Manager to forge, nurture, and enhance relationships with our key enterprise clients in the hospitality sector. This pivotal role will allow you to be the main point of contact for our largest hospitality customers in the UK, ensuring their long-term success and satisfaction. Your primary focus will be on driving growth, facilitating product adoption, and managing stakeholder relationships within your designated portfolio. Utilizing data insights, customer feedback, and your SaaS expertise, you will strive to create substantial value at an enterprise level. Key Responsibilities Serve as the principal liaison for major and strategic hospitality clients. Develop and implement tailored account plans aimed at driving growth, retention, and heightened product adoption. Proactively enhance product usage and ensure sustained Net Revenue Retention (NRR) across your portfolio. Lead quarterly business reviews and establish success plans. Analyze usage data, milestone achievements, and health scores to identify and address potential risks proactively. Establish strong, trust-based relationships with C-level and operational stakeholders, solidifying Lightspeed’s position as a trusted long-term partner. Collaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver outstanding customer experiences. Gather customer feedback and effectively communicate it to relevant teams to pinpoint product gaps and enhance the overall customer journey.

Mar 9, 2026

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