Customer Success Manager for the French Market (6-Month Contract)

Join TaskRabbit as a Customer Success Manager for the French Market! In this 6-month contract role, you will play a vital role in ensuring our French-speaking clients receive exceptional support and guidance. You will engage with customers to understand their needs, resolve queries, and enhance their overall experience with our platform.Your proactive approach will foster strong relationships, encouraging customer retention and satisfaction. You will work closely with cross-functional teams to implement solutions that address our clients' challenges, helping them succeed within the TaskRabbit ecosystem.

About the Role Vista Group is looking for a Project Management Intern for a 6-month fixed-term contract based in London. This internship offers practical experience in project management while working with a team of seasoned professionals. What You Will Do Assist with project planning and organization Help monitor project progress and track milestones Support the team in meeting project goals Contribute to day-to-day project activities as needed What You Will Gain Firsthand exposure to the project management process Opportunities to develop skills in a collaborative setting Experience working within an established, innovative company Location London, England, United Kingdom Contract Type 6-month fixed-term internship

Join Hootsuite, a leader in social media management, as a Senior Customer Success Manager. In this pivotal role, you will be responsible for ensuring our French-speaking clients achieve their desired outcomes and maximize their use of our platform. You’ll serve as a trusted advisor, providing strategic guidance and support to enhance customer satisfaction and retention.Your expertise in customer relationship management and deep understanding of social media trends will empower clients to leverage our solutions effectively. If you're passionate about helping others succeed and thrive in a dynamic environment, we want to hear from you!

Join Amplitude as a Senior Technical Customer Success Manager, where you will play a pivotal role in ensuring our French-speaking customers achieve their desired outcomes with our product. You will leverage your technical expertise to guide customers through integrations and maximize their use of our solutions.Key responsibilities include building strong relationships with clients, conducting training sessions, and collaborating with cross-functional teams to address customer needs. Your fluency in French will be essential in providing tailored support and enhancing customer satisfaction.

About the Role DC Thomson is hiring a Marketing Manager for a 6-month fixed term contract to join the Stylist team in Fleet Street, London. Stylist is a multi-platform women’s media brand known for delivering content and experiences that inform, inspire, and connect. This position reports to the Marketing Lead and follows a hybrid working pattern, with team anchor days in the office on Tuesdays and Thursdays. What You’ll Do The Marketing Manager will help drive commercial growth by planning and executing integrated marketing initiatives focused on audience acquisition and engagement. Working closely with the Marketing Lead, this role will translate business goals into actionable marketing strategies that strengthen Stylist’s brand visibility and support both B2C and B2B objectives. Day-to-day, the Marketing Manager will oversee campaign performance across the full marketing funnel and collaborate with teams from Editorial, Product & Technology, Data & Insight, and Customer Engagement. Main Responsibilities Run integrated marketing campaigns to build awareness, engagement, acquisition, and retention across key audience segments. Translate brand and editorial strategies into compelling, insight-driven marketing initiatives. Work with the Performance Media team to optimize paid campaign distribution and targeting. Collaborate with Customer Engagement to support onboarding, engagement, and retention efforts. Use data and insights to assess funnel performance, identify opportunities, and refine marketing activities. Manage operational performance, including KPI tracking, reporting, forecasting, risk management, and making recommendations. Ensure all marketing activities comply with relevant regulations and meet brand standards. Document key learnings, share best practices across teams, and contribute to ongoing process improvements. Contract Details Location: Fleet Street, London (hybrid, with office anchor days on Tuesdays and Thursdays) Contract Type: 6 Month Fixed Term Contract Department: Stylist Reporting to: Marketing Lead

Join Sitemate as a Mid-Market Customer Success Manager and play a pivotal role in fostering customer satisfaction and loyalty. You will work closely with our mid-market clients, ensuring they derive maximum value from our products and services. Your expertise will guide customers through onboarding, training, and support, ultimately driving their success and enhancing their experience with Sitemate.

Join Harvey as a Mid-Market Customer Success Manager for the EMEA region and be a pivotal part of our dynamic team. In this role, you will be responsible for ensuring the success and satisfaction of our mid-market clients. You'll leverage your expertise to build strong relationships, drive product adoption, and deliver exceptional service.

WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our platform empowers businesses of all sizes to efficiently discover, connect with, and engage qualified decision-makers, enabling them to close more deals expeditiously. With our headquarters located in London and additional offices globally, Cognism’s contact data and contextual signals are relied upon by thousands of revenue teams to eliminate guesswork in prospecting.OUR WORK MODELHybrid: This role offers flexibility, allowing you to work from our London or Paris office three days a week, with the option to work remotely on other days.YOUR ROLEAs a French-speaking Solutions Specialist within the Customer Success team, you will serve as a strategic partner to Account Managers. You will lead the discovery, design, and implementation of tailored Cognism solutions when complex or high-growth use cases arise, ensuring alignment with the Customer Decision Cycle and Joint Business Plan.Your responsibilities will include owning the solution strategy for your engagements, ensuring that customers' strategic objectives, operating constraints, and go-to-market ambitions are translated into practical and scalable workflows within Cognism.

BrightEdge is seeking a dedicated Customer Success Manager specializing in Search Marketing Analytics. In this pivotal role, you will be responsible for ensuring our clients achieve maximum value from our marketing analytics solutions. You will work closely with clients to understand their business objectives, provide strategic insights, and deliver tailored solutions that enhance their search marketing efforts.Your expertise in analytics and customer relationship management will empower our clients to optimize their digital strategies, driving growth and success. Join us to make a significant impact in the world of digital marketing analytics!

Join us at Hootsuite as a Mid-Market Account Manager (Italian Speaker) on a 12-month contract, where you will play a pivotal role in managing, nurturing, and expanding relationships within our Mid-Market customer segment. As the primary commercial owner of a dedicated portfolio, your mission will be to deliver long-term value to customers, ensure successful retention, and spearhead targeted growth initiatives. Utilizing your in-depth knowledge of our platform and comprehensive product suite, you will drive customer success and achieve outstanding renewal and expansion results. This hybrid role is based in our offices located in London or Luxembourg and reports directly to the Manager of Account Management, Mid-Market.

Role Overview impact is hiring a Customer Success Manager in London. This role focuses on helping clients reach their goals and get the most value from our solutions. Building strong relationships and supporting customer satisfaction are central to this position. What You Will Do Support clients as they use our products and services Work closely with customers to understand their needs and objectives Strengthen long-term relationships to encourage continued success Help clients resolve issues and make the most of our offerings What We Look For Proactive approach to client support Strong focus on customer satisfaction Ability to build and maintain trust with clients

Join Us in Transforming Digital InvestigationsAt Magnet Forensics, we pride ourselves on being at the forefront of digital investigative software development. Our innovative solutions empower organizations to acquire, analyze, and share critical evidence from various digital devices, including computers, smartphones, tablets, and IoT devices. We are dedicated to equipping our customers with the tools they need to safeguard their communities and enhance national security.With a global customer base, our technology enables investigators to modernize their digital investigations, combating crime and protecting vital assets. Our team is expanding, and we invite you to be part of our mission to make a significant impact worldwide. At Magnet Forensics, you will receive unparalleled support for your professional growth and have the chance to collaborate with a talented and dedicated team.If you believe you have the passion and skills to contribute to our vision, we encourage you to apply!Position OverviewWe are on the lookout for a strategic and experienced Flagship Customer Success Manager (CSM) to lead and nurture relationships with our top-tier, mission-critical clients. This senior-level role is ideal for candidates who can engage confidently with executive leadership while possessing a deep understanding of Magnet’s offerings and the dynamics of customer environments.As a Flagship CSM, you will be the primary strategic partner for assigned flagship accounts, guiding them throughout their entire journey with Magnet—from onboarding to deployment, adoption, value realization, renewal, and expansion. Your role will involve fostering deep, trusted relationships across customer organizations, including C-Level stakeholders, coordinating complex internal teams, and ensuring customers achieve quantifiable results aligned with their business and investigative goals.The primary mission of the Flagship Customer Success Manager is to safeguard and enhance Magnet’s most vital customer relationships by delivering exceptional experiences, expediting time-to-value, proactively managing risks, and cultivating long-term partnerships that drive retention, growth, and advocacy.

At NiCE, we embrace challenges and push beyond our limits. As ambitious game changers, we strive for excellence in every endeavor. If you share our passion for innovation and success, we offer a career opportunity that will ignite your potential.What Does the Role Entail?As a Customer Success Manager, you will take charge of fostering enduring relationships with our key NiCE CX customers post-purchase and throughout their product implementation journey. You will be their trusted advocate, ensuring they realize the full value of our solutions.Your engagement with customers will begin before they launch our contact center platform, and you will remain closely involved to guarantee adoption, measurable ROI, and long-term success.Our team comprises experienced customer success professionals who are dedicated to surpassing customer expectations. You will manage multiple high-touch, complex enterprise accounts, driving the adoption of AI-powered capabilities and enhancing overall customer experience.In partnership with customers, you will guide them in utilizing NiCE technology effectively, expanding usage, and nurturing long-term, loyal relationships. Your assigned accounts may include those with premium service packages, necessitating high levels of engagement and strategic guidance.Engagements with customers will occur through various channels including phone, email, chat, and video conferencing, with in-person visits as necessary. Travel to customer sites for value reviews and executive meetings will be expected.Collaboration is key; you will work independently as well as alongside Sales, Technical Support, Professional Services, Product Management, Engineering, and other teams to achieve the highest levels of customer satisfaction and success.Your Impact:Serve as the primary point of ownership for customer success across assigned accounts, coordinating NiCE CX resources to deliver outstanding outcomes.Develop and nurture strong, productive relationships with customers, holding regular success reviews to align with their contact center operations and business goals.

Join anima as a Customer Success Manager, where you will play a pivotal role in ensuring our clients achieve their goals and maximize their value from our services. You will be the primary point of contact for our customers, guiding them through the onboarding process and providing ongoing support to enhance their experience with our innovative solutions.Your expertise will help identify customer needs and promote our solutions effectively. You will collaborate closely with various teams to ensure a seamless experience for our clients.

Join us in revolutionizing the hospitality industry!At Nory, we understand the challenges faced by the hospitality sector—thin margins, high waste, and stretched teams. That's why we created a comprehensive restaurant management system designed to streamline operations.Founded by Conor, who experienced the industry's pains firsthand after scaling Mad Egg in Ireland, Nory aims to eliminate the hassle of managing disparate systems, cumbersome spreadsheets, and endless paperwork. Our platform combines real-time data with AI-driven analytics to empower restaurant operators to enhance their profitability.With a recent Series B funding led by Kinnevik, we are rapidly expanding. Our team has grown to over 85 members across Ireland, the UK, Spain, and the US, and we are looking for a Scaled Customer Success Manager to elevate our Customer Success team.This role is based in London and requires 2-3 days per week in the office or onsite with customers in Greater London.Your RoleYou will spearhead the development of our Scaled Customer Success strategies, processes, and systems, ensuring our SMB customers derive maximum value from Nory without needing one-on-one management.Utilizing data-driven insights, you will craft, implement, and refine strategies to encourage platform adoption, customer satisfaction, and long-term retention. You will play a pivotal role in establishing a world-class Customer Success function.If you are passionate about analyzing data, creating scalable strategies like automated communications, training academies, knowledge bases, and webinars, and shaping the future of hospitality technology, we want to hear from you!Your ResponsibilitiesManage our global Scaled SMB customers, focusing on retention at scale.Leverage data to design and execute strategies that promote platform adoption, value realization, customer advocacy, and loyalty.Establish scalable processes and systems that facilitate effective delivery of Customer Success initiatives.

Join our dynamic team at duffel as a Customer Success Manager in London, where you will play a pivotal role in ensuring our clients achieve maximum value from our innovative travel technology platform. You will be responsible for developing strong relationships with our customers, understanding their goals, and proactively managing their success journey.Your efforts will not only enhance customer satisfaction but will also contribute to the overall growth of our business. If you are passionate about enhancing customer experiences and driving success, we would love to hear from you!

At NiCE Systems, we embrace challenges and constantly push our boundaries. We are a dynamic team of innovators and leaders, dedicated to achieving excellence and driving meaningful change. If you share our passion for pushing limits, this is your chance to ignite your career.Role Overview: Professional Services Implementation EngineerAs a vital member of our implementation team, you will spearhead projects that are integral to our clients' success. You will expertly configure Proactive AI solutions, aligning them with industry best practices and specific customer needs, while also ensuring seamless collaboration across multiple departments.In this role, you will partner closely with Customer Success, Product Development, and AI Innovation teams to capture and translate business and technical requirements for Proactive AI deployments, whether in pilot phases or live production environments.The Implementation Engineer also plays a key leadership role, providing mentorship and support to junior team members.

At Kpler, we are committed to guiding our clients through the complexities of global markets. By streamlining trade information and delivering insightful data, we empower businesses in the commodities, energy, and maritime sectors to make informed choices.Since our inception in 2014, our mission has been to provide unparalleled intelligence through intuitive platforms. Our diverse team of over 700 professionals from more than 35 nations work diligently to convert complex data into strategic insights, ensuring our clients maintain a competitive edge in a fast-evolving market. Join us to harness cutting-edge innovation for transformative results and experience exceptional support on your path to success.As a Customer Success Manager at Kpler, you will play a pivotal role in helping customers realize their objectives. This will require a deep understanding of user needs and comprehensive knowledge of Kpler's offerings. Every day presents new challenges and opportunities for a Kplerian CSM!

Role overview The Customer Success Manager for EMEA at hsi-1 acts as the primary point of contact for customers throughout the region. Based in London, this role centers on supporting clients, understanding their goals, and ensuring they gain lasting value from hsi-1’s products and services. Day-to-day work involves direct collaboration with customers to help them achieve successful outcomes. What you will do Develop and sustain strong relationships with clients to enhance their overall experience. Identify ways customers can use hsi-1’s products more effectively and recommend improvements. Collaborate with internal teams to address customer concerns and improve support processes. Lead onboarding and training sessions for new clients. Location This role is based in London, England, United Kingdom.

Join 9fin as a Customer Success ManagerAt 9fin, we are revolutionizing the global debt markets with our cutting-edge AI platform, harnessing the world’s largest asset class valued at over $145 trillion. We recognize that the debt markets, while expansive and vital, often rely on outdated systems characterized by fragmented data and manual processes. Our mission is to transform this landscape with an integrated platform that centralizes proprietary credit data, comprehensive analysis, and high-value workflows across international markets.Our platform is trusted by over 300 prestigious institutions worldwide, including leading banks, asset managers, private equity firms, law firms, and advisory firms. As we experience rapid growth, particularly in the US market, we are proud to maintain exceptional client retention rates, driven by our deep integration into client workflows.We are at a crucial turning point in our journey. With a validated product-market fit and robust global demand, 9fin is on the path to becoming the leading platform for debt markets globally.Your RoleAs a Customer Success Manager, you will play a pivotal role in nurturing client relationships and boosting revenue by optimizing client workflows. This newly established Customer Success function will work closely with our Account Management team, innovating collaborative strategies to enhance our partnerships with clients.Your focus will be on ensuring clients fully comprehend our product offerings and are motivated to maximize their use of the platform, utilizing data-driven strategies for effective communication.Collaboration with various teams is essential to implement strategies for increased platform usage, improve our user-friendly products, and deliver an outstanding customer experience.This unique position requires a commercially savvy individual capable of developing a high-performing strategy from the ground up, tailored to specific projects throughout the customer lifecycle.Join a dynamic and ambitious team in a rapidly expanding company, servicing the largest financial market globally, and take your sales career to the next level!