Customer & Partnerships Operations Manager

Customer & Partnerships Operations ManagerLocation: LondonEmployment Type: Full-timeWorkplace Type: In-office (4 days/week)Are you passionate about driving scalable commercial execution? Do you excel at the intersection of systems, data, and processes? Do you find joy in translating strategic initiatives into operational success? If this resonates with you, we would love to connect!About UsAt Modulr, our vision is to create a world where every business is empowered by embedded payments. We facilitate streamlined payment solutions for businesses ranging from SMEs to large enterprises across the UK and Europe, enabling them to efficiently manage their funds through a variety of payment methods, accounts, and card products. To learn more about our mission and culture, visit our website and our careers page.Your ResponsibilitiesLead the operational management for the Account Management and Partnerships Teams.Serve as a Revenue Operations business partner to both teams.Develop and maintain scalable and efficient operational processes.Support the design and implementation of commission plans.Oversee the internal exception process for revenue reductions affecting customers.Conduct weekly reviews of deals with the team to ensure pipeline health and report updates to leadership and FP&A.Establish operational processes for the newly formed Partnerships Team.Create and manage comprehensive reports and dashboards for the Account Management and Partnerships functions.Model partnership programs to drive revenue growth and profitability.Optimize Salesforce and Partner Relationship Management (PRM) tools for enhanced reporting and efficiency.Continuously assess end-to-end processes for opportunities for efficiency and automation.Implement renewal management processes and provide modeling for significant strategic renewals.Deliver Go-To-Market reporting to commercial leadership for Account Management and Partnerships.Collaborate with the broader Revenue Operations and Commercial teams on Go-To-Market projects.Who You AreQualifications:A commercially focused individual with an operational mindset.Demonstrated experience supporting commercial teams in similar roles.

The Logistics Manager for Delivery Partnerships plays a pivotal role in ensuring the success of our Delivery Service Partners (DSPs) within the HelloFresh Home Delivery Network. Based anywhere in the UK, this position is responsible for overseeing the commercial and operational performance of our delivery partners. You will manage the entire partner relationship lifecycle, ensuring that partners adhere to contractual obligations, service levels, cost expectations, and behavioral standards. This position merges commercial contract management with operational excellence. It necessitates strong stakeholder engagement, data-driven decision-making, and the ability to hold partners accountable while fostering productive long-term relationships. You will be crucial in safeguarding customer satisfaction, managing costs, minimizing risks, and promoting continuous improvement throughout the delivery network, all while embodying the HelloFresh values and a pragmatic, outcome-oriented mindset. Key Responsibilities: Oversee the commercial relationship with assigned Delivery Service Partners throughout the entire contract lifecycle. Assist in contract renewals, modifications, and commercial negotiations in conjunction with the Legal and Finance teams. Track partner performance against service, quality, and cost KPIs, including conducting performance reviews. Analyze operational and commercial performance data to guide your decisions and recommendations. Generate detailed performance reports for senior stakeholders, emphasizing risks and areas for improvement. Collaborate with Operations, Transport Planning, Finance, Legal, and Health & Safety teams to enhance partner performance. Represent the voice of delivery partners internally while upholding HelloFresh standards and customer satisfaction. Identify opportunities for enhancing delivery quality, efficiency, and cost across the partner network. Support the onboarding of new partners and the scaling of existing partners in alignment with network strategy. Ensure that partners comply with health & safety, legal, and regulatory requirements.

As a Partnerships Manager at togather, the focus is on building and maintaining strong relationships with key partners. This position is based in London and centers on expanding the company’s reach through strategic alliances. Role overview The Partnerships Manager identifies potential partners, initiates conversations, and develops relationships that support togather’s growth. Managing these connections from initial contact through ongoing collaboration is a core part of the job. Collaboration and impact Working closely with teams across the business, this role helps ensure that partnership activities align with company objectives. The Partnerships Manager coordinates efforts to maximize the value of each relationship, supporting both immediate goals and long-term plans. Key skills Experience in negotiation and relationship management Ability to identify and cultivate strategic partnerships Strong communication and collaboration skills

Join The Economist Group as an Education Partnerships Manager, where you'll play a pivotal role in shaping educational initiatives and partnerships. In this dynamic position, you will collaborate with educational institutions, develop strategic partnerships, and drive the integration of innovative educational programs. Your expertise will help enhance learning experiences and contribute to the growth of our educational offerings.

About Nexxen: At Nexxen, we revolutionize advertising through a flexible, data-driven approach. Our innovative technology empowers advertisers, agencies, publishers, and broadcasters worldwide to harness data and advanced television in ways that resonate with their unique needs. At the heart of our offerings is a robust technology stack that includes a demand-side platform (DSP) and a supply-side platform (SSP), all anchored by the Nexxen Data Platform.Why Join Us? Be part of a dynamic team that is reshaping the advertising landscape with our creative and adaptable solutions. At Nexxen, we embrace a culture rooted in the 3Cs: Customer Centricity, a Curious Mindset, and Collaboration without Ego. Our global presence means you can contribute to impactful projects that drive real change.Your Safety is Our Priority: Nexxen is committed to the safety and well-being of its employees. We advise all job seekers to be cautious of online scams and fraudulent job listings. Rest assured, Nexxen will never ask for payment in any form as a condition of employment. If you encounter suspicious communications or job postings claiming to be from Nexxen, please reach out to us at infosec@nexxen.com for verification. Your trust is paramount. Stay safe and informed.

Role: Partnership ManagerLocation: Primarily home-based with travel across your region as requiredSalary: DOE, + OTE performance bonus and extensive benefitsContract type: PermanentEmployment type: Full timeWorking hours: 37.5 hours per week, Mon-FriAre you ready to join the UK’s largest online pharmacy and play a pivotal role in delivering exceptional care to our patients? With over 25 years of experience, Pharmacy2U has transformed the way over 1.8 million patients manage their NHS prescriptions, from request to delivery. We are proud to be Great Place to Work certified, prioritizing our colleagues' experience daily, and as a certified B Corp, we uphold high standards of social and environmental responsibility. Our team is integral to our success, pursuing our vision of becoming a world-leading, patient-centric digital healthcare provider. We are committed to fostering a positive, open, and honest workplace for everyone.As a Partnership Manager, you will collaborate with Pharmacy2U and Reset Health, a specialist, clinically-led care provider focusing on obesity and chronic conditions. Your mission will be to drive commercial growth within your region by forging strategic NHS relationships and establishing new partnerships. This sales-driven role combines proactive pipeline development with robust stakeholder engagement.This position is central to a strategic partnership that integrates medication delivery with expert clinician-led care. The goal is to provide comprehensive treatment for patients utilizing GLP1 medications, recognizing that sustainable health outcomes extend beyond medication alone. You will support the creation of an integrated, scalable care model that grants patients seamless access to GLP1 treatments along with continuous clinical support. Why you’ll love working with usWe believe that great people...

Duffel is building infrastructure and tools to simplify travel for individuals and companies alike. The team’s mission is to make travel systems easier to use and more reliable. Supported by investors including Y Combinator, Benchmark, Blossom, Index Ventures, and Kima Ventures, Duffel focuses on improving the travel experience for airline passengers around the world. Role overview The Partnerships Operations Executive, based in London, plays a key part in Duffel’s global supply strategy, especially across airlines and new travel sectors. As Duffel expands its supplier network, this role ensures operational coordination and commercial accuracy. Daily work centers on keeping partnerships organized, transparent, and functioning smoothly. What you will do Performance reporting: Prepare and manage regular supplier performance reports for airlines, hotels, and other travel partners. Commercial oversight: Track commission structures, incentives, and contract terms to keep internal records up to date. Operational support: Coordinate tasks that help maintain efficient operational workflows. Requirements Experience: 2-4 years in travel partnerships, commercial operations, or airline account management. Industry knowledge: Familiarity with airline distribution systems (GDS and NDC) is a strong advantage. Data skills: Comfortable working with performance data, commercial reports, and commission models. Attention to detail: Careful and proactive in both strategic and routine tasks. Communication: Confident working with external partners and internal teams in a startup environment. Location This role is based in London, United Kingdom.

Our MissionAt Planday, part of Xero, we are redefining how scheduling is viewed. It is not merely about filling shifts; it’s about discovering the perfect balance that fosters business growth while allowing team members to enjoy their work/life balance.Our vision is to leverage Agentic AI to empower managers, freeing up precious time for both their businesses and their teams. We are not just developing software; we are dedicated to transforming shift work into a more human experience, making work/life balance accessible for all shift workers. Through advanced technology, we strive to help individuals reach their full potential in both their professional and personal lives.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday has been instrumental in creating optimal schedules for hundreds of thousands of users worldwide. Since being acquired by Xero in 2021, our mission has only strengthened.Your RoleAs the Senior Partnerships Manager, your primary goal will be to drive significant growth for Planday by transforming relationships into tangible business opportunities.You will pinpoint essential partnerships, cultivate trust at all levels, and enable partners to thrive with Planday. By connecting our teams, aligning goals, and fostering collaborative momentum, you will generate sales pipelines, influence deals, and establish our ecosystem as a competitive advantage for the business.Your success will be measured by how often partners advocate for our solutions and how integral you become to our sales teams' achievements.Key ResponsibilitiesIdentify and prioritize partners that can deliver the most significant impact for Planday.Develop and nurture relationships that lead to new business opportunities.Create collaborative business plans with defined targets, activities, and accountability.Equip partner teams to effectively promote and sell Planday.Establish strong connections across partner sales, leadership, and operational teams.Collaborate with Sales to drive partner-sourced and partner-influenced pipelines.Work alongside Account Executives to advance and secure opportunities arising from our partnerships.Enhance partner engagement through structured interactions, incentives, and visibility into success.Collaborate with Product teams and the Partnerships Product Manager to align commercial prospects with integration priorities.Advocate for partner needs within the organization.

Founders Forum stands as Europe’s leading community for entrepreneurs, fostering a dynamic environment through a series of exclusive events each year. Our gatherings promote meaningful discussions, collaborative brainstorming, and innovative problem-solving, all aimed at enhancing the positive impact of technology on society. Our esteemed members include notable figures such as Richard Branson (Virgin), Evan Spiegel (Snapchat), Dame Natalie Massenet (Net-a-Porter), and Reid Hoffman (LinkedIn). Our distinguished partners encompass organizations like Goldman Sachs, McKinsey, De Beers, and McLaren, among others. We host invite-only events in iconic venues worldwide, including Soho Farmhouse, Cheval Blanc, and Windsor Castle.We are seeking a Senior Partnerships Manager to help us shape the next exciting chapter of innovation in the UK. In this pivotal role, you will be at the forefront of lead generation, partner engagement, and ensuring that our sponsors derive maximum value from their partnerships.

Join our dynamic team at Scan-Comm as a Senior Partnerships Manager based in our London office. In this pivotal role, you will spearhead our partnership initiatives, driving strategic relationships that elevate our market presence and enhance our offerings. You will collaborate closely with internal teams and external stakeholders to create win-win partnerships that align with our business objectives.

About UsAt The Economist Group (TEG), we are committed to driving progress and addressing the critical challenges of our time. Our organization embodies a culture of innovation, independence, and analytical rigor, empowering individuals and organizations to navigate complex global shifts.We provide insights and analysis in various formats to clients and subscribers in 170 countries through our distinguished brands: The Economist, Economist Impact, Economist Intelligence, and Economist Education. Together, these entities uphold our esteemed reputation for excellence and integrity.The Economist is in search of a proactive and strategic Partnerships Manager to spearhead our global partnerships initiative. Collaborating closely with the EVP of Strategic Partnerships, you will engage in consultative discussions with senior executives across diverse industries.In this role, you will be tasked with developing and managing high-value corporate partnerships. Your primary focus will be on identifying potential partners that can enhance our brand presence and subscriber base, crafting partnership proposals, and nurturing ongoing relationships.As a leading provider of analysis on international business and global affairs, The Economist publishes content weekly in print and digital formats, as well as daily via Economist.com and our Espresso app. Our commitment to objectivity, originality, and advocacy for economic and political freedom connects us to our global audience.

We are seeking a dynamic and results-driven Strategic Partnership Manager to join our innovative team at Wayve. In this pivotal role, you will be responsible for identifying, developing, and managing strategic partnerships that will enhance our market position and drive growth. You will collaborate closely with cross-functional teams and stakeholders to create value through partnerships that align with our corporate strategy.The ideal candidate will possess exceptional communication and negotiation skills, with a proven track record of successfully managing partnerships in the technology sector. You will have the opportunity to shape our business landscape and contribute to our mission of leveraging AI technology to revolutionize transportation.

Join our dynamic team at Bolt as a Strategic Partnerships Manager in London, where you'll play a crucial role in propelling our growth strategy. In this role, you will be responsible for identifying and nurturing key partnerships that drive impactful initiatives, while also optimizing our existing collaborations. Your primary focus will involve closing high-potential opportunities, validating use cases for Bolt’s innovative products, and transforming initial discussions into scalable commercial relationships. Navigate complex relationships with finesse, negotiate high-value contracts, and devise creative solutions to enhance performance. As you advance in this role, you will also be tasked with growing and sustaining partnerships across various domains, utilizing our advanced API connectivity to engage with online travel agents and global aggregators. We seek a candidate with ambition, drive, and a proven track record in building strong partnerships. This is an exciting opportunity to make a significant impact in a fast-paced environment, perfect for proactive individuals passionate about driving business growth.

About UsAt Axle Energy, we are pioneering the infrastructure essential for a decarbonized energy system. Our innovative software optimizes energy consumption by shifting usage to periods when electricity is not only affordable but also environmentally friendly. We manage a vast network of energy assets, including vehicle charging systems, heating solutions, and home batteries.Navigating a traditionally conservative industry, we are making significant strides by managing gigawatt-hours of energy in real-time. Our rapid growth necessitates expanding our team to meet the increasing demands of our customers.We are fortunate to be backed by leading investors, including Accel.Discover more about our mission here.About the RoleThe Partnerships Manager will play a crucial role in expediting the deployment of our solutions, assisting clients in implementing flexible energy options for their customers, and navigating processes efficiently without the hindrance of bureaucracy.Your success will be directly linked to that of our partners; by facilitating their onboarding and growth, you will be instrumental in driving Axle's B2B2C expansion.We seek an individual with sharp commercial acumen to deliver outstanding results with our partners. This position is multifaceted, client-centric, and includes a significant technical aspect.Key responsibilities will include:Managing partner relationshipsFacilitating onboarding and implementationDriving account growth and expansionYour ResponsibilitiesOverseeing client relationships from initial onboarding through to account growth, ensuring partners realize the full potential of our solutions by aligning our technology with their changing requirements.Delivering market insights regarding user propositions, communication strategies, and positioning.Managing client relationships post-implementation, fostering continuous improvement, and identifying opportunities for deeper engagement or account expansion.Serving as a liaison between partners and engineering teams, creating efficient feedback mechanisms that translate field insights into impactful product improvements.Developing scalable processes and designing products that cater to various customer segments.Utilizing data-driven insights to inform decisions and enhancements.

At Buyagift and Red Letter Days, we are the UK's premier gift experience providers, dedicated to transforming special moments into unforgettable memories. With an expansive selection of over 4000 experiences ranging from serene spa days and exhilarating skydives to gourmet dining and extraordinary adventures, we simplify the process of giving the gift of joy. As an esteemed member of the Moonpig Group, our ambition is to establish ourselves as the most trusted platform within the UK gift experience sector. Our mission revolves around spreading happiness through meaningful, joy-filled experiences, where people are central to our ethos. Since integrating with the Moonpig Group in 2022, we have been fueled by strong values, innovative ideas, and a collective drive to effect positive change. Here, you will have the opportunity to craft unforgettable experiences and foster connections that hold real significance.Sales Manager |Central London – Hybrid (2 days) | Competitive Salary + BenefitsAbout the RoleWe are seeking a highly motivated and commercially astute Sales Manager to expand our partner network across the UK. This impactful role emphasizes acquiring new experience partners by identifying top-tier providers, cultivating robust relationships, and securing high-value commercial agreements to enhance our customer offerings.You will be responsible for managing the conversion of a targeted partner list, collaborating closely with Category Managers to prioritize opportunities, and working alongside our Onboarding and Category teams to ensure the long-term success of new partnerships. This hybrid position requires you to be in our Central London office two days a week, with occasional partner travel.

At Moss, we empower finance professionals by automating their daily tasks and enabling them to make strategic decisions.Our unique culture emphasizes impact and growth, where each team member is encouraged to learn and excel. Recognized by Sifted’s Rising 100 and LinkedIn's Top Startups, we are committed to propelling your career forward and achieving lasting success together.We invite you to join our Partnerships team as a Senior Partnerships Manager. In this pivotal role, you will be responsible for nurturing long-term relationships with partners and enhancing the channels through which we attract potential customers for Moss. You will collaborate cross-functionally with internal stakeholders and leverage your expertise to help Moss become the leading provider in European spend management.

About VerveVerve is revolutionizing the advertising landscape by fostering a privacy-first ecosystem that prioritizes efficiency. By seamlessly integrating premium data, supply, and demand across various screens and environments, Verve empowers advertisers and publishers to engage in transactions marked by transparency, enhanced performance, and scalability.Our ecosystem encompasses leading Supply-Side Platforms (SSPs) such as Smaato, PubNative, and LKQD, ensuring omnichannel reach across Mobile, Desktop, Connected TV (CTV), and Digital Out-Of-Home (DOOH). With a robust presence in 30 global offices and a rapidly expanding demand marketplace, Verve is a trusted partner for 90 of the top 100 U.S. advertisers and over 4,000 publishers worldwide, in addition to industry-leading demand-side platforms.The RoleWe are on the lookout for a Manager of Strategic Demand Partnerships to spearhead commercial relationships with key demand platforms throughout EMEA, with a primary emphasis on London and significant European markets.This pivotal role resides at the heart of Verve’s programmatic marketplace, where you will manage strategic partnerships with major Demand-Side Platforms (DSPs) and trading platforms including The Trade Desk, DV360, and Amazon, as well as other emerging demand sources.This hybrid role blends strategic account management, partnership development, and business growth initiatives. You will drive revenue growth, pinpoint expansion opportunities, and ensure that Verve remains a preferred supply partner within the programmatic landscape.As the external commercial lead for these partnerships, you will gain a profound understanding of your partners' business priorities, trading behaviors, and avenues for growth. Internally, you will work closely with Technical Account Managers, as well as product and operations teams, to facilitate seamless execution and optimal marketplace performance.

About Checkout.com Checkout.com supports online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s mission is to make digital payments simple for businesses and their customers. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team values speed, strong performance, and continuous improvement. Role Overview: Senior Specialist, Product Partnerships - Merchant Operations The Senior Specialist, Product Partnerships will focus on supporting the Merchant Operations team as they help merchants benefit from new product features and improvements. This position connects Product, Engineering, and Merchant Operations, helping to ensure clear communication and a focus on merchant needs. Advocating for merchants and driving ongoing enhancements will be central to this role.

Senior Brand Partnerships ManagerOUR MISSIONOur aim is to revolutionize the car-buying experience. By leveraging cutting-edge technology, innovative media, and profound automotive knowledge, we have transformed the way individuals buy, sell, advertise, and lease vehicles.What began as a simple review platform has evolved into one of Europe's foremost online destinations for car transactions. In the past year alone, we experienced a remarkable growth of over 50%, facilitating nearly £3 billion in vehicle purchases while our 'Sell My Car' service helped list £1.8 billion worth of cars for sale.In 2024, we made a significant leap by acquiring Autovia, the creators of AutoExpress and Evo magazines, instantly doubling our audience. Together, we boast one of the largest YouTube channels globally, with nearly 10 million subscribers and over 1.1 billion views annually. Additionally, we distribute 1.2 million print copies of our magazines and achieve an impressive web content reach of over 350 million each year.And this is just the beginning!OEM & MEDIA TEAM @ CARWOWIn this pivotal role, you will be responsible for nurturing and expanding our relationships with automotive brands across the UK. With your own dedicated portfolio, you will enjoy the autonomy and responsibility necessary to strategize, develop, and execute tailored strategies for each brand. You will ensure that our offerings resonate with our partners, fostering innovation and value creation between automotive brands and Carwow.YOUR MISSIONSuccess in this role hinges on your ability to cultivate relationships, think creatively, and balance immediate objectives with a long-term vision for each brand. You will collaborate closely with our Head of OEM & Media and the wider Brand Partnerships team, contributing to their support and development.In addition to overseeing your portfolio, you will play a crucial role in shaping the future of both the OEM & Media business and Carwow by providing feedback from our partners that helps refine our products and services.KEY RESPONSIBILITIESLead partnership initiatives - Directly manage partner relationships, pitch to new partners, and establish rapport. Your ultimate goal is to enhance the scope and depth of Carwow's partnerships with automotive brands in the UK.Develop and implement cohesive strategies tailored to each brand in your portfolio, ensuring alignment with partner objectives and driving mutual success.

Role Overview Payoneer is hiring a Partnership Manager in London. This person will focus on building and strengthening strategic collaborations that support Payoneer’s global brand and business goals. What You Will Do Identify and evaluate potential partners to support business growth Negotiate partnership agreements that deliver value to both parties Develop and maintain strong relationships with partners Work to expand Payoneer’s market presence through effective partnerships What We Look For Experience in partnership development or a related field Strong negotiation and relationship management skills Ability to align partnership strategies with broader business objectives