Customer Onboarding Executive (German Speaker) at Trybe | London

Who is Trybe?Trybe is an innovative startup delivering state-of-the-art cloud-based software solutions tailored for the hotel, spa, and wellness industries. Our mission is to transform both guest and back-of-house operational experiences. We pride ourselves on being a dynamic and high-performing team, seeking enthusiastic and talented individuals who share our passion for startup culture and teamwork as we expand and reach new heights. Currently, we are focusing on the German market and are looking for an English and German-speaking individual to join our growing onboarding team. It might sound a bit cliché, but we truly consider ourselves a Tribe! Established in 2020, we are honored to partner with several leading spa and leisure operators worldwide. What the role involvesLeading new customers through their onboarding journey, from initial setup and configuration to the successful adoption of our product.Providing engaging training sessions and product demonstrations customized to meet each customer’s specific needs and objectives.Serving as the primary point of contact during the onboarding process, ensuring a seamless transition to the Customer Success or Account Management team after launch.Collaborating with internal departments (Product, Support, and Sales) to troubleshoot issues, address questions, and ensure an exceptional customer experience.Translating knowledge base guides into German.Continuously enhancing onboarding processes by collecting feedback, identifying challenges, and recommending improvements to workflows or content.

At Moss, we empower finance professionals to automate their daily tasks and make informed decisions for the future.Our unique team culture is driven by impact and growth, where every member is committed to learning and excelling. Honored by Sifted’s Rising 100 and LinkedIn's Top Startups, we are dedicated to advancing your career and ensuring the enduring success of Moss.Join our Customer Success team, where your focus will be on driving revenue growth through proactive customer engagement. Utilizing data insights, you will identify upsell opportunities and mitigate churn risks for your assigned customer portfolio. Your strategic insights and comprehensive product knowledge will be crucial in helping customers realize the full value of our offerings and achieve their objectives.Your responsibilitiesHere’s what your daily activities will entail:Enhance customer engagement - By cultivating and nurturing valuable, scalable relationships, you will develop a profound understanding of your clients’ finance goals, guiding and consulting them to maximize their engagement and activate all spend management features.Identify upselling opportunities - Utilize your in-depth understanding of both the product and your customers' needs to uncover new business opportunities and optimize existing products and features to elevate value for current accounts.Measure success and deliver insights - Employ specific KPIs to monitor and drive revenue growth through key metrics like spend engagement, SaaS uplift, and renewals.Act as a product ambassador - Collaborate closely with internal stakeholders to compile and relay client feedback, and serve in an advisory role regarding current and future product features.Pursue process excellence - Strive for continuous improvement by designing and implementing client journey touchpoints that enhance customer satisfaction and contribute to long-term retention.About you

Position Overview: Business AnalystThis is an exceptional opportunity for a driven graduate or early-career professional to become part of a dynamic and rapidly expanding strategy consultancy, known for its innovative approach to modern strategic execution. As a Business Analyst, you'll collaborate closely with Consultants, Project Leaders, and senior client stakeholders to analyze data, generate insights, and facilitate the execution of impactful engagements.You will gain early exposure to real client projects, senior decision-makers, and complex strategic challenges, with a faster track to responsibility compared to typical consulting firms.Key Responsibilities:Strategic Analysis & Problem SolvingConduct thorough research, gather data, and create structured analyses that bolster client decision-making.Convert complex data into straightforward insights, narratives, and actionable recommendations.Client Interaction & DeliveryEffectively present findings to internal teams and client stakeholders in a clear and concise manner.Facilitate workshops, collaborative sessions, and interviews with senior leaders.Entrepreneurial & Internal DevelopmentContribute to thought leadership, internal problem-solving initiatives, and ongoing improvement.Support the expansion of the Strategy in Action ecosystem, providing product feedback and experimenting with AI-driven tools.Work Environment:Engage in a non-hierarchical, collaborative atmosphere with direct access to senior leadership.Occasional travel across Europe and beyond may be required based on project needs.Why Join 3hpartners?At 3HORIZONS, you will discover:Rapid career progression based on merit, not just tenure.Immediate access to senior leaders and high-impact projects.Hands-on involvement in strategy and execution.A hybrid work environment that integrates consulting, product, AI, and innovation.A culture that fosters trust, ownership, humility, and co-creation.A workplace recognized as a Great Place to Work® for the last three years.A competitive salary with performance-based bonuses.We are dedicated to your growth and expect you to take an active role in your development.Learning & DevelopmentAll Analysts participate in our 3H Learning Curve Programme, encompassing:Structured training in problem-solving and decision-making.Advanced communication skills (storytelling, writing, presenting).Excel modeling and analytical techniques.Strategy development toolkit (Strategy in Action frameworks).Exposure to AI-enabled insights and tools.

Join Our Mission to Combat Food Waste!At Winnow, we are passionately tackling the global issue of food waste, which represents a staggering $1 trillion problem and costs over 1% of the world’s GDP. We are searching for dynamic individuals who share our commitment to making a difference through technology in the food industry.Founded in London in 2013, Winnow is dedicated to helping the hospitality sector minimize food waste using innovative Internet of Things (IoT) tools. With operations in over 90 countries and partnerships with notable clients such as Accor Hotels, IKEA, IHG, and Marriott, we have successfully assisted thousands of establishments in reducing food waste by an average of over 50% by value. Our solutions not only enhance sustainability but also significantly improve profitability by up to 8%.Our latest technology, Winnow Vision, utilizes cutting-edge artificial intelligence to automatically monitor food waste, earning accolades at the World Economic Forum. As we continue to evolve and expand, we are proud to have been recognized as one of the Sunday Times Best Places to Work in 2025, a testament to our collaborative and purposeful culture.

Join Synthesia, the world's foremost AI video platform that empowers businesses, serving over 90% of the Fortune 100. Established in 2017 and headquartered in London, we boast teams across Europe and the US, dedicated to revolutionizing visual communication and enterprise skill development.As AI reshapes our daily lives and work, our innovative products facilitate better work processes, keeping individuals at the core of thriving organizations.With our recent Series E funding of $200 million, we are now valued at $4 billion, having raised over $530 million from top-tier investors, including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, along with the founders and operators of Stripe, Datadog, Miro, and Webflow.Step into the Video-First Era!From daily PowerPoint presentations to cinematic productions, AI is set to transform how we create and consume content. The modern audience prefers watching and listening over reading, both in personal and professional settings. If this resonates with you, take a moment to view our brand video.Despite the strong preference for video, business communication and knowledge sharing remain text-heavy, primarily due to the complexities involved in high-quality video production—until now.Introducing SynthesiaWe are committed to making video accessible to everyone. Our AI-driven video communications platform streamlines the production process, enabling users of all skill levels to create, collaborate, and share high-quality videos effortlessly. Whether for essential employee training or marketing initiatives, Synthesia empowers large organizations to communicate and disseminate knowledge through video swiftly and effectively. We are trusted by renowned brands like Heineken, Zoom, Xerox, and McDonald’s. Check out success stories from satisfied customers and discover what over 1,200 reviewers say about us on G2. We are also recognized as one of the Top Startups to Bet Your Career On in 2025!In 2023, we proudly became one of only seven European companies to achieve unicorn status. In February 2024, G2 honored us as the fastest-growing company globally.

Are you eager to kickstart your career in a dynamic commercial environment? Do you want to make an immediate impact while following a well-defined career trajectory? If yes, our Associate Program is tailored for you. Join us to propel your career if you: Thrive in a fast-paced, results-driven atmosphere. Embrace a client-first approach. Flourish under pressure and relish meeting tight deadlines. Exhibit resilience, grit, and a hands-on attitude to drive results. Your daily role as an Associate: As a vital member of the Client Service team, you will connect clients with the expert insights they require. Your responsibilities will include managing multiple projects involving investors, strategists, and dealmakers from leading organizations seeking expert guidance to enhance their decision-making processes. This is a high-communication, fast-paced position requiring efficient multitasking across various projects. Your key responsibilities will encompass: Expert Recruitment: Engage extensively with experts who are ideal fits for your clients' needs, often under time constraints. Grasp the project and market landscape, alongside understanding the legal and regulatory contexts that affect your clients and their experts. Project Ownership: Take charge of every element of your projects, managing client-expert interactions and meticulously organizing calls to facilitate smooth collaboration. Supporting your success as an Associate involves: Providing a broad introduction to the business landscape without confining you to a single industry. Assisting in the development of transferable commercial and client management skills including professional communication, negotiation, persuasion, and project management. Offering a clear path for advancement to Manager within 24-30 months, and to Vice President in approximately 5 years. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which offers financial support toward the costs of top business schools globally.

Join Third Bridge as an Associate in our Client Services team, where you will leverage your German language skills to deliver exceptional support to our global clients. As a pivotal member of our team, you will be responsible for understanding client needs, providing relevant insights, and ensuring their satisfaction with our services. This role is ideal for individuals who thrive in a dynamic environment and are eager to contribute to our mission of connecting investors with the right information.

Join us at Third Bridge as an Associate in our Client Services team, where you will leverage your fluency in German to support our clients in making informed business decisions. This role is perfect for individuals who are passionate about research and client engagement, as you will be working closely with diverse teams to deliver exceptional service.

boxinc seeks a Sales Development Representative fluent in German to join the London team. This role centers on building relationships with potential clients, supporting business growth, and connecting closely with both sales and marketing colleagues. Key responsibilities Find and qualify leads in target markets Investigate market trends and spot new opportunities Use German language skills to engage with prospects Work with sales and marketing to improve outreach approaches Requirements Fluency in German, with confidence using it professionally Genuine interest in sales and relationship-building Clear communication skills and strong research habits Located in London or able to work from the London office

Role Overview Thirdbridge is hiring an Associate for the Client Services team in London. Fluency in German is required for this position. Associates play a key role in supporting clients by helping deliver research and analysis that inform important business decisions. This role is suited for those looking to launch a career at a global firm known for its focus on insight and client service.

About the Role Taboola is hiring an SMB Publisher Account Manager in London. This role supports a global portfolio of small and medium-sized publishers, focusing on their growth and success with Taboola’s platform. The team values strong commercial instincts and relationship-building skills. What You Will Do Manage a large portfolio, about 800 global publisher accounts. Spot and act on opportunities to grow publisher revenue. Use data and clear communication to explain the value of optimizations. Prioritize tasks and manage time effectively to serve a wide range of clients. Engage in the full sales cycle, from prospecting through closing. Who We’re Looking For Fluency in French or German is required. Experience in sales, account management, or a related field is helpful. Strong communication and relationship skills. Comfort working with data to inform decisions and conversations. Ability to prioritize and manage a high volume of accounts. Location This position is based in London, United Kingdom.

Join our dynamic studio recording project at welocalize, where we are looking for talented German speakers to contribute their voices to exciting new content. This opportunity allows you to be part of a creative team dedicated to producing high-quality audio for various applications.

Company OverviewDeepgram stands at the forefront of the rapidly expanding Voice AI market, offering innovative real-time APIs for speech-to-text (STT) and text-to-speech (TTS), as well as the development of scalable, production-grade voice agents. Our platform is trusted by over 200,000 developers and more than 1,300 organizations—including industry leaders like Twilio, Cloudflare, and Jack in the Box—who have integrated Deepgram’s cutting-edge technology into their voice solutions. With unparalleled accuracy, minimal latency, and cost-effectiveness, our voice-native foundation models can be accessed via cloud APIs or deployed on-premises. Following a successful Series C funding round led by top global investors, Deepgram has transcribed over 1 trillion words and processed an astounding 50,000 years of audio, establishing ourselves as the premier authority in voice technology.Company Operating RhythmAt Deepgram, we embrace an AI-first approach—leveraging advanced AI tools is not just encouraged; it’s essential to our operational success. Every team member is expected to engage with AI, using it to enhance productivity and drive results. Candidates should be adept at quickly integrating new AI models into their workflows and continuously innovating with these technologies to exceed performance metrics.Our dynamic environment is characterized by rapid change, reflective of the fast-paced nature of AI. This role is not suitable for those seeking a rigid structure or a traditional 9-to-5 schedule; we thrive on experimentation, adaptability, and constant learning.Note: This role is based out of the EMEA territory, specifically London, UK.Regional ExpectationsMust be located within an EMEA time zone to ensure alignment with customer business hours.Fluent in English, both written and spoken; proficiency in additional European languages is a significant advantage.German Language ExpectationsNative or full professional fluency in German (both written and spoken), enabling complex sales discussions and negotiations.OpportunityWe are actively seeking a passionate Account Executive to join our expanding team and contribute to our mission of revolutionizing the Voice AI landscape.

COMPANYJoin a dynamic media and exhibition production company renowned for organizing and producing a diverse array of international trade fairs and exhibitions throughout Europe. We pride ourselves on fostering innovation and excellence in the events industry.JOB RESPONSIBILITIESAs a German Speaking Sales Executive, you will play a crucial role in driving sales for our events, exhibition space, and sponsorship opportunities. Your key responsibilities will include:Achieving exhibition sales revenue targetsIdentifying and developing new business opportunities throughout the show cycleMaximizing sponsorship revenue from existing clientsConducting sales meetings with customers and potential clientsParticipating in competitor events to gather insightsMaintaining accurate customer records, event ledgers, and floor plansProviding timely and precise sales reports and forecastsCollaborating with exhibitors and sponsors to enhance content propositions for our programs

Role Overview Tripadvisor is hiring a Senior Key Account Executive fluent in Spanish for its teams in London or Dublin. This role focuses on managing high-value client accounts and strengthening relationships across the Spanish-speaking market. What You Will Do Oversee and grow a portfolio of key accounts, ensuring client satisfaction and retention Build strong partnerships with Spanish-speaking customers Identify opportunities to expand Tripadvisor’s presence and value within assigned accounts Location This position is based in London or Dublin.

Join our dynamic team at Wise as a Sales Coordinator, where your fluency in German will be a key asset. In this pivotal role, you will support the sales team by managing customer relationships, coordinating sales activities, and ensuring an exceptional experience for our clients. Your organizational skills and attention to detail will contribute to our mission of making international money transfers seamless and cost-effective.

OpenTable seeks a German Speaking Account Manager for its London office. This position centers on building strong client relationships and helping partners succeed with OpenTable’s products and services. Fluency in both German and English is essential, along with experience in account management. Key responsibilities Manage and develop client relationships, ensuring their needs are addressed Support clients in using OpenTable’s offerings to their full potential Communicate effectively in German and English to answer questions and resolve concerns Work to boost customer satisfaction and foster lasting partnerships Identify opportunities for growth within existing accounts Requirements Fluency in German and English Previous experience in account management Strong communication skills Location This role is based in London, UK.

Ebury helps businesses expand internationally and values practical problem-solving, teamwork, and innovation. Team members contribute in an environment where efforts are recognized and everyone is encouraged to reach their goals. Role overview The KYC Onboarding Analyst is based in London, spending four days per week in the office and one day working remotely. This position plays a key part in onboarding corporate clients by managing Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). The analyst ensures compliance with all relevant regulations and maintains direct contact with clients to support a high standard of onboarding. What you will do Carry out detailed CDD and EDD checks for both new and existing corporate clients. Examine complex ownership structures and transaction activity to guide risk assessments. Communicate with clients to collect required information and clarify onboarding steps. Oversee a personal portfolio of onboarding cases, balancing priorities and meeting deadlines. Work with other teams to refine processes and improve the client experience. Requirements Background in CDD and EDD within the financial services sector. Knowledge of financial crime risks and compliance standards. Strong analytical skills for interpreting complex data and structures. Excellent organization and attention to detail. Clear, confident communicator. Proactive and able to work effectively within a team. What Ebury offers Join a supportive team that values security and forward thinking. This role offers the chance to contribute to safer financial outcomes for clients while developing your career within a dedicated onboarding team.

Join Algolia as a Senior Customer Success Manager and leverage your expertise in fostering customer relationships to drive success. As an Arabic speaker, you will play a crucial role in supporting our diverse clientele in achieving their goals. Your responsibilities will include providing strategic guidance, ensuring satisfaction, and acting as a liaison between clients and our technical teams.

Join Zego, a Leading Commercial Motor Insurer!At Zego, we are committed to revolutionizing the insurance industry by simplifying the experience for our customers, from scooter delivery riders to private hire taxi drivers. Our mission is to save people time and money while making insurance more accessible and human-friendly.Since our inception in 2016, we've challenged the complexities of traditional insurance, providing tailored solutions that empower professional drivers across the UK and Europe.Having raised over $200 million in funding, we have evolved from a start-up into an industry leader, with much more innovation on the horizon.About the Role:We are seeking an enthusiastic and results-driven Customer Support Executive to enhance our customer experience. In this dynamic role, you will engage directly with customers through phone, email, and LiveChat, playing a pivotal role in Zego’s growth and success. You will be part of a collaborative, high-performing team dedicated to achieving outstanding customer satisfaction.Your Responsibilities:Assist customers with Sales and Support inquiries via phone.Ensure customer satisfaction by providing professional support over the phone.Maintain a positive, empathetic, and professional demeanor towards customers, building trustful relationships.Respond promptly to customer inquiries via email and live chat.Develop a comprehensive knowledge of our products to effectively address customer questions.Input customer information into our in-house system accurately.Qualifications for Success:Experience in a high-performing, target-driven customer service environment.A genuine passion for customer experience advocacy.Strong listening skills to understand customer needs and an eye for detail.Ability to multitask, prioritize, and manage time efficiently.Adaptability and quick learning capabilities.Availability to work 37.5 hours weekly between 8 am - 6 pm, Monday to Sunday.What’s it like to work at Zego?Joining Zego will be a career-defining opportunity. Our team members are empowered to reach their full potential, delivering exceptional work that makes a real difference. We value every individual’s contribution to our collective success and provide plenty of room for personal and professional growth.