About the job
At Kroo Lending, we empower our customers to achieve their life milestones through responsible borrowing. Whether it’s acquiring a cargo bike for family commutes or replacing an aging boiler, our mission is to provide the support needed for both joyful and practical purchases. Our focus on credit analytics, decision-making, and operational efficiency is central to our ability to offer tailored lending solutions and sustainably grow our business. We have successfully introduced familiar products like overdrafts and unsecured personal loans, and we're excited to scale these offerings.
As a bank and a startup, Kroo blends the best of both worlds to create trusted and beloved financial products. Our goal is to enhance the relationship individuals have with their finances, ultimately granting them greater independence and control.
The Credit Risk Analyst plays a key role in assessing credit risk, contributing to lending decisions, and monitoring the performance of our unsecured loan portfolio. This position merges fundamental credit risk principles with data-driven analysis, enabling fair, sustainable, and scalable lending in a digital-first environment.
Your Contributions:
- Assist in the development and continuous improvement of credit decisioning rules, scorecards, and underwriting processes aligned with the Bank's risk appetite and strategic objectives.
- Analyze decisioning engine performance and contribute to the refinement of scorecards, rules, and affordability models.
- Collaborate with data and product teams to test new data sources and models, including engaging in controlled experiments such as A/B testing.
- Support pricing analysis by monitoring lending offer performance across various customer segments.
- Participate in affordability assessments, leveraging Open Banking data to gain insights into customer circumstances and identify potential vulnerability indicators.
- Monitor key portfolio performance metrics such as arrears, delinquency trends, and cohort behavior, identifying insights and potential risks.
- Assist in updating credit policies, procedures, and risk appetite frameworks within the lending team.
- Provide input into product and customer journey enhancements, ensuring credit risk factors are adequately reflected.
- Contribute to the continuous enhancement of digital onboarding and underwriting processes through data analysis and user feedback.

