Content Designer: AI Specialist

We are seeking a talented Contract Content Designer specializing in AI for an exciting 3-month initial contract, with an immediate start date.Position: Content Designer: AI SpecialistWork Schedule: 2 days per week based in London, Victoria.Key Responsibilities:Setting AI Content StandardsEstablish metadata, taxonomies, and schemas that enhance AI retrieval, RAG pipelines, and vector search capabilities.Design and document content standards tailored for conversational, generative, and AI-enhanced user experiences.Collaborate with CMS teams to sustain scalable content models optimized for automation and machine comprehension.Create modular, atomic content that AI systems can compose, repurpose, or personalize.Leading Personalization EffortsAssist business initiatives that investigate how personalization strategies can boost product conversion rates.Investigate AI integrations with experimentation tools (e.g., Kameleoon) to facilitate data-driven personalization.Advancing Content CreationDevelop and evaluate AI-driven writing workflows utilizing LLMs, copilots, and automation tools.Enhance writing, editing, summarization, localization, and content transformation processes while ensuring quality and compliance.Generate reusable templates, frameworks, and patterns for scalable AI-generated content.Formulate effective prompt strategies and content rules to guarantee safe, precise, and brand-aligned outputs.Conduct experiments comparing human, AI-assisted, and hybrid content generation methodologies.Set quality and safety benchmarks (tone, accuracy, bias, fallback behavior).Essential QualificationsPortfolio required: Please provide case studies/examples that demonstrate the impact of AI-driven content solutions.7+ years of experience in Content Design, UX Writing, or Content Strategy.Proficient hands-on experience with LLMs/AI tools for content creation and workflow optimization.Capability to design prompts, templates, and structured content formats.Experience in writing for AI-driven products (e.g., assistants, generators, intelligent workflows).Familiarity with headless CMS and API-driven content systems.Knowledge of responsible AI practices, bias mitigation, and safe content design principles.Strong understanding of metadata, taxonomies, schemas, and structured content models.Adept at balancing human oversight with AI automation.Excellent cross-functional collaboration skills (engineering, data science, research).Desirable SkillsExperience with RAG systems, vector databases, or knowledge graphs.Familiarity with prompt evaluation frameworks and model assessment.Basic understanding of machine learning concepts.Equal Opportunities StatementWe are an equal opportunity employer and warmly welcome applications from all qualified individuals.

About Our TeamAt Miro, we boast a dedicated and agile content design team comprised of three dynamic professionals, driving multiple key initiatives. This compact size empowers us to be adaptable, resilient, and adept at prioritizing projects that yield significant impact. As essential members of the Design organization, we play a crucial role in enhancing user experiences through our work on high-impact initiatives. Embracing a hybrid model, we immerse ourselves within priority cross-functional teams to create user-centered content that not only guides but also delights our users, while also extending support to lower-priority projects.About the RoleWe invite a skilled Content Designer with a passion for AI to join our vibrant team and engage directly in transformative projects that elevate the Miro experience. This position is housed within our AI Canvas team, focusing on optimizing our AI Workflow experiences. You'll collaborate with senior leaders across product, design, and engineering to establish frameworks that facilitate the creation of consistent AI content at scale.As a pivotal contributor, you'll help shape the content design discipline at Miro, working hand-in-hand with product managers, designers, researchers, and product marketers to deliver content that enhances usability and drives user adoption. This is a remarkable opportunity to make a substantial impact on our product while contributing to the growth of our content design practice.

Join Wise as a Senior Content Designer specializing in verification processes. In this role, you will create user-centered content that enhances the customer experience, ensuring clarity and consistency across our digital platforms. You will collaborate closely with product managers, UX designers, and engineers to develop and refine our verification-related content.

Role overview SumUp is hiring a Sales Content Design Specialist to cover a parental leave. Based in London, this role centers on crafting sales content that speaks to a diverse customer base. The position directly shapes how the brand communicates and underpins sales initiatives. What you will do Create sales materials that are clear and persuasive Collaborate with teams across SumUp to support and strengthen sales strategies Offer creative input to refine and unify messaging Ensure all content aligns with the brand’s voice and objectives Location This role is based in London, England, United Kingdom.

Join Wise as a Principal AI Content Designer specializing in Financial Crime solutions. In this pivotal role, you will leverage your expertise in AI and content design to create impactful and user-centric solutions that combat financial crime. You will collaborate with cross-functional teams to design, develop, and refine content strategies that enhance our products and services.

Join The Economist Group as a Senior Content Designer where you will play a pivotal role in shaping the user experience through compelling content. You will collaborate with cross-functional teams to create engaging digital experiences that resonate with our audience. Your expertise will guide the development of content strategies, ensuring consistency and clarity across all platforms.

Perk, formerly known as TravelPerk, develops a platform that streamlines travel and spend management for organizations. The platform automates tasks such as booking trips, tracking expenses, and managing invoices, which reduces manual work and frees up time for more important projects. Over 10,000 organizations, including Wise, On Running, Breitling, and Fabletics, rely on Perk to address productivity challenges. The company estimates that lost productivity can reach up to 7 hours per employee each week, representing a global cost of $1.7 trillion. Founded in 2015, Perk has expanded to a team of more than 1,800 employees across 12 offices, with headquarters in London and Boston. The company focuses on making work simpler and more efficient by combining innovation, control, and ease of use in its products. Values and Culture Ownership, collaboration, and a commitment to customer experience are central to how the team works. Curiosity, a sense of purpose, and a growth mindset guide the company’s approach. Team members bring together backgrounds in both travel and SaaS, representing over 70 nationalities. Learn more at www.perk.com.

Tessl is an innovative Series A startup based in London, founded by the visionary Guy Podjarny. We have successfully secured over $100 million in funding from distinguished investors such as Index Ventures, Accel, GV, and Boldstart. This year, we proudly ranked #2 in Sifted EU’s B2B SaaS Rising 100 and #20 in Sifted's AI 100.At Tessl, we are at the forefront of the AI revolution in software development. Our mission is to empower AI Native Developers to define software features, architecture, and workflows using specifications instead of coding, thereby guiding AI agents in their tasks. We are committed to building a groundbreaking platform that shapes this new paradigm and leads the developer community surrounding it.Joining Tessl means becoming an integral part of our early-stage team, with the unique opportunity to influence the future of software creation and maintenance.About the RoleWe are seeking a skilled Marketing Designer to contribute to daily design initiatives across Tessl and our community brand, AI Native Dev.This role is hands-on and production-focused. You will be responsible for crafting high-quality visual assets for content, social media, events, and sales, ensuring our ideas are executed consistently, punctually, and at a high standard.Your ResponsibilitiesContent & Editorial DesignDesign engaging blog thumbnails and featured imagesCreate visually appealing podcast thumbnailsEnhance long-form content with diagrams, illustrations, and visual highlightsAdapt visual assets for various platforms and formatsSocial Media Assets (Paid & Organic Campaigns)Develop social media assets for LinkedIn, X, and community channelsCreate templates for recurring content and campaignsSupport announcements, launches, event promotions, and community updatesEnsure all assets are consistent, clear, and optimized for each platformEvent & Field Marketing AssetsDesign event materials including pop-up banners, signage, presentation decks, and slide templatesCreate conference booth designs and merchandiseSales & Enablement CollateralDesign compelling sales decks and one-pagersAssist in creating case studies, solution briefs, and product explainersDigital Marketing AssetsProduce digital assets for various marketing channels

Join Our Ambitious Team to Shape the Future of Running TrainingAt Runna, we empower everyday runners to achieve their goals through our cutting-edge app, offering exceptional training, coaching, and a vibrant community for all levels—from improving your 5K time to preparing for your first marathon.With rapid growth following our recent $6.5M funding round in November 2023, led by JamJar and supported by Eka Ventures, Venrex, and Creator Ventures, we are on an exciting journey. In 2024, we were honored as one of three global finalists for Apple's iPhone App of the Year and were acquired by Strava in 2025!Our vision is bold: to become the premier global training platform for millions of runners worldwide. We seek passionate individuals to help us create something impactful, especially now with Strava's support propelling our mission forward. The Team You’ll Be Part Of:We are on the lookout for a Customer Experience Content & AI Knowledge Specialist to take charge of Runna’s Help Centre and knowledge management processes within our Customer Experience team.In this role, you will ensure that customers can quickly access clear and accurate information and that our AI systems are supported by well-organized, reliable knowledge. You will set the benchmarks for our published content, ensure its relevance, and develop a knowledge infrastructure that enhances the customer experience.Your Responsibilities:Oversee the Help Centre’s App & FAQ section comprehensively—focusing on information architecture, searchability, content quality, and ongoing enhancements.Craft, refine, and update content that enables customers to confidently self-serve, ensuring clarity, empathy, and excellent support outcomes.Implement streamlined governance to maintain content accuracy as our product evolves (including ownership, review cycles, verification processes, and change alerts).Prepare knowledge to be AI-ready—organize and manage content so that our AI tools can efficiently retrieve and deliver accurate responses.Utilize feedback mechanisms (search queries, contact reasons, article ratings, AI escalations, and agent feedback) to identify gaps and prioritize high-impact improvements.

Wise is seeking a Senior Content Designer in London to help shape content that connects with users around the world. This position focuses on developing clear, engaging language that supports Wise’s products and services. Role overview As a Senior Content Designer, the main responsibility is to create content that puts users first. The role involves designing messages and flows that guide customers, making complex topics easy to understand. Collaboration with product, design, and engineering teams is a regular part of the job, ensuring that content fits seamlessly into the overall customer journey. What you will do Develop and refine user-focused content for Wise’s platforms Work closely with cross-functional teams to improve the customer experience Craft messages that are clear, concise, and tailored to a global audience Requirements Experience designing content for digital products or services Strong collaboration skills and comfort working with multiple teams Ability to create content that simplifies complex information

Your mission:As a key member of the Business Onboarding Verification team at Wise, you will play a pivotal role in transforming the way we verify business customers on a global scale. Your work will harmonize exceptional customer experiences with compliance and regulatory standards.Your contributions will resonate throughout the entire organization, influencing customer-facing teams, platform teams, tool development teams, and regional units around the world. You will showcase the power of strategic content design in every interaction.Utilizing your systems-thinking approach, leadership capabilities, and content design expertise, you will craft comprehensive user journeys, minimize hurdles, and facilitate seamless onboarding for Wise customers.Your responsibilities will include:Defining the future of verification by establishing a clear vision, implementing standards, and creating scalable patterns across various teams at Wise.Taking ownership of content design within your squad, shaping messaging and user experiences.Collaborating with design leaders from other squads to create a unified, cohesive experience for customers.Working alongside regional teams, tooling teams, operations teams, and compliance to ensure simplicity and consistency throughout the user journeys.Leveraging your design leadership skills to enhance quality, maturity, and alignment within the squad.Partnering with product design, management, and engineering teams to lead initiatives and deliver impactful work.Strategically planning and prioritizing tasks, while onboarding new content designers as the team expands.In this role, you’ll have the chance to:Guide teams towards impactful outcomes and produce work you can take pride in.Engage hands-on, leading by example and raising the standard.Enhance the quality of product and content design — defining excellence and helping to achieve it.Be part of a talented design team driven by positive change.Contribute to a mission that empowers individuals and businesses to take control of their finances.About you:You are an experienced content designer with a track record of delivering complex, high-quality products.Your expertise in B2B environments has equipped you with a deep understanding of businesses of all sizes and their unique challenges.You thrive in complex and ambiguous situations, successfully guiding teams through them.You can navigate technical discussions with engineering, regulatory dialogues with compliance, and operational logistics with ease.You possess a keen eye for quality and know how to mentor designers and teams to achieve it.Your influence and inspiration drive others within a culture that values autonomy and empowerment.You foster effective partnerships across the organization, building strong relationships with peers.

Role Overview Kaplan International Pathways is hiring a Content Specialist for a fixed-term contract through March 2027. This hybrid position combines remote work with time at our office near London Bridge. The role is full time (37.5 hours per week). What You Will Do Create and adapt marketing content for a range of platforms. Work closely with teams across the business to deliver content that supports campaign goals and product positioning. Ensure all materials reflect the brand’s tone and enhance the customer experience. Use performance data and feedback to refine and improve your work. Contract Details Reference Number: JR254572 Location: Hybrid (home and London Bridge office) Working Pattern: Full time, 37.5 hours per week Contract Type: Fixed Term (until March 2027) Number of Roles: 1 Salary: £36,500 per annum plus potential 10% bonus Learn More For the full job description, view this document or copy and paste https://tinyurl.com/ka8db8ah into your browser.

Join Contentful as a Senior Backend Engineer specializing in our cutting-edge AI Platform. In this pivotal role, you will architect and develop robust backend systems that support our innovative AI solutions. Collaborate with a dynamic team of engineers and data scientists to design scalable APIs and enhance our platform's capabilities.

About the RoleWe are on the lookout for a dedicated and skilled Content & Community Specialist to enhance our vibrant team at getwingapp. This pivotal role will focus on boosting engagement and accelerating growth within our B2B SaaS community of users and stakeholders. Utilizing your mastery in content creation and community management, you will forge robust, meaningful connections that amplify our brand visibility and cultivate a loyal customer base.Our ideal candidate flourishes in fast-paced settings and boasts a proven history of crafting compelling content strategies that speak to B2B audiences. Your responsibilities will include the creation, curation, and management of content across diverse platforms, as well as nurturing our online community to keep it lively and engaged.

Join Contentful as a Strategic Alliances Manager, where you will play a pivotal role in forging and nurturing key partnerships that drive our business forward. Your expertise will contribute to developing strategic initiatives that enhance our market presence and value proposition.

About UsHarmattan AI is at the forefront of defense innovation, crafting autonomous and scalable defense systems. With a recent $200 million Series B funding round, which elevated our company valuation to $1.4 billion, we are on an exciting growth trajectory, expanding our teams to deliver mission-critical solutions to allied forces.Our core values drive us: we are committed to developing technologies that make a tangible impact, excelling in our endeavors, setting ambitious goals, and tackling the most challenging technical issues head-on. We thrive in a rigorous environment that demands ownership and meticulous execution.About the RoleWe are in search of a Senior Product Marketing Content Manager to spearhead the creation and execution of mission-centric marketing content at Harmattan AI. This role involves translating complex defense technologies into authoritative materials tailored for government clients, military personnel, and industry partners. Working collaboratively across Product, Engineering, and Sales teams, you will ensure our solutions are communicated with clarity, credibility, and strategic impact.ResponsibilitiesDrive the creation of product marketing content that highlights technical excellence and mission relevance.Develop and oversee a comprehensive portfolio of marketing assets, including brochures, product briefs, presentations, white papers, and sales enablement materials.Collaborate with Product and Engineering teams to craft precise and persuasive technical narratives.Maintain consistent product positioning and messaging across all platforms.

Join Our Dynamic Team as a Customer Support Engineer At Contentful, our Customer Support Engineers are crucial in guiding customers through the journey of creating stunning websites, applications, and digital experiences using innovative technologies. You will work closely with developers from various organizations, assisting them in overcoming challenges from scaling their projects to initiating new integrations. Through our ticket-based support system, you will diagnose and delve into Contentful-related issues, providing solutions and escalating critical matters to our Engineering team when necessary. By doing so, you empower our large clientele, who depend on Contentful for their public websites, mobile applications, and other essential business functions, ensuring their success.

Join Contentful as a Senior Product Manager and play a crucial role in shaping the future of our product offerings. You will lead cross-functional teams, drive product vision, and ensure that our solutions meet the evolving needs of our customers. Your expertise will guide the product lifecycle from conception to launch, with a focus on delivering exceptional user experiences.

Join Our Team! Contentful is seeking a Senior Data Engineer to play a pivotal role in designing, developing, and scaling advanced data solutions that drive analytics, operational reporting, and strategic decision-making within our organization. You will collaborate closely with our data, analytics, and business teams to create robust data pipelines, models, and integrations that ensure clean, reliable, and actionable data. You will be an integral part of a small, geographically diverse engineering team that operates with a product mindset—delivering iterative value while partnering closely with business and analytics stakeholders, and taking ownership of both the development and operational aspects of a critical data platform. Your Responsibilities Design, build, and maintain scalable data pipelines and transformations that integrate multiple systems and sources. Create high-quality data models that cater to analytics, reporting, and operational use cases. Collaborate with analytics, product, and business teams to identify data needs and translate them into effective technical solutions. Establish and enforce strong data quality, validation, and monitoring protocols to ensure the reliability and trustworthiness of our data. Optimize data storage, processing, and performance within cloud data warehousing environments. Contribute to the ongoing improvement of our modern data platform, including tooling, standards, and best practices. Support the operations of the data platform by troubleshooting issues, enhancing reliability, and ensuring SLAs are consistently met. Engage with cross-functional partners on governance, documentation, definitions, and data stewardship. Implement CI/CD practices and Infrastructure-as-Code (IaC) for automated deployment, testing, and environment management. Participate in code reviews, design discussions, and operational on-call rotations as required. Mentor team members and promote data engineering best practices across the organization. Your Skills and Experience Essential Qualifications 5+ years of experience in a Data Engineering or similar technical role. Expertise in SQL and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery). Experience in building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks. Proficiency in Python or another scripting language. Strong understanding of data modeling, data structures, and modern data architecture principles.

Join Contentful as a Senior Product Manager, where you will lead innovative product strategies, drive growth, and enhance user experiences across our platforms. You will collaborate with cross-functional teams, leveraging data-driven insights to inform product decisions and contribute to the overall vision of our organization.