Communication and Engagement Specialist

Communication and Engagement ConsultantLocation: London (Hybrid) | Practice Area: Product & Experience | Type: PermanentInspire transformation. Cultivate a vibrant culture. Engage and empower.Role OverviewJoin Capco as a Communication and Engagement Consultant, where you will be instrumental in developing and executing internal engagement strategies that ignite inspiration, convey information, and facilitate transformative change. You'll collaborate on both large and small-scale transformation initiatives, crafting content and strategies that foster momentum and create impactful employee experiences.Key ResponsibilitiesDevelop and implement comprehensive internal communication and engagement strategies within transformation initiativesFacilitate discovery workshops to identify colleague engagement needs and chart effective communication channelsCreate premium communication materials, digital portals, and compelling storytelling frameworksDesign and produce training content aimed at enhancing skills for diverse audiencesEstablish metrics for success and monitor the effectiveness of engagement strategiesCollaborate closely with designers and stakeholders to align with branding and messaging directivesQualificationsProven experience in formulating communication strategies for internal change or transformation initiativesExceptional storytelling and presentation skills, with proficiency in PowerPointAbility to navigate brand guidelines and manage complex stakeholder dynamicsOutstanding verbal and written communication skills, with meticulous attention to detailExperience in developing training materialsAdept at working within agile teams in fast-paced consulting or financial services environmentsPreferred QualificationsExperience in copywriting and a solid understanding of human psychology in messagingFamiliarity with Adobe Illustrator, InDesign, and basic video production/editing skillsExperience with SharePoint, Google Sites, or similar internal communication platformsSkills in motion graphics or animation designPrevious experience in consulting or within the Financial Services sectorWhy Capco?Deliver transformative technology solutions to Tier 1 financial institutionsThrive in a collaborative, flat, and entrepreneurial consulting cultureBenefit from continuous learning, training, and industry certificationsBe part of a dynamic team that values innovation and engagement

Join PA Consulting as a Communications and Engagement Lead, where you will play a pivotal role in shaping and enhancing our corporate communications strategy. This is an exciting opportunity to lead engagement initiatives that resonate with our stakeholders and elevate our corporate presence.

Brainstation is hiring a Community Specialist based in London. This position centers on building strong relationships and encouraging active participation within the community. The role involves daily interaction with members and supporting efforts that make the community more welcoming and engaging. Key responsibilities Engage with community members and address their questions or concerns Develop and maintain connections to create an inclusive atmosphere Assist with organizing programs or events that promote involvement Suggest new ideas to improve the overall community experience Role overview This role focuses on nurturing relationships and helping to shape initiatives that increase satisfaction and participation. The Community Specialist will play a part in both day-to-day interactions and larger projects that support Brainstation’s goals in London.

About The RoleThe Telegraph prides itself on its vibrant reader community, focusing on enhancing subscriber loyalty and fostering robust relationships between readers and journalists. With a deep understanding of retention and subscriber growth, we are seeking a dedicated Head of Community to lead our initiatives.As the Head of Community, you will guide a dynamic team of Editors who advocate for our readers' experiences and insights. Your role will ensure that our readers’ voices resonate throughout the Telegraph’s journalism, whether on our app, website, podcasts, videos, social media, or print publications. You will be responsible for shaping our community editorial strategy and collaborating closely with the Heads of Community Editorial and Moderation to innovate new products and initiatives that strengthen subscriber loyalty and retention.Key ResponsibilitiesDevelop and implement a strategic plan to expand our subscriber community across all platforms (homepage, app, newsletters, social media, video, and podcasts).Enhance engagement between subscribers and journalists on various stories, particularly in the comments section.Collaborate with senior commissioning and publishing editors to cultivate communities around the Telegraph’s core verticals.Leverage data analytics to create initiatives that promote meaningful interactions with our readership.Oversee our commenting strategy to encourage healthy debates on significant topics, while managing our team of Moderators to maintain the quality of discussions.Partner with the marketing and events team to create subscriber-focused events that promote retention.Essential SkillsProven experience in a senior role within a national publishing organization.Expertise in building and nurturing successful online communities.Proficient in leading a sizable team of editors.Strong background in commissioning, editing, and publishing engaging editorial content across various digital platforms.In-depth understanding of the digital publishing landscape and emerging media trends.Familiarity with publishing and workflow tools.Demonstrated ability to utilize analytics tools and data insights to guide editorial choices.Experience in leveraging technological innovations to elevate digital storytelling.Comprehensive knowledge of The Telegraph’s brand identity in both digital and print realms.Preferred experience with subscription models.Documented success in using personal judgment to enhance engagement metrics.Ability to innovate and push creative boundaries in all aspects of the role.

We are seeking a Senior Operations Specialist in Driver Communications and Engagement to enhance awareness and engagement within our driver community. This dynamic and impactful position will involve strategizing, planning, and executing initiatives across various channels, operating with both agility and independence.In this role, you will work closely with local operations, marketing teams, and central specialists to design and implement comprehensive communication strategies and campaigns tailored for our drivers through social media, WhatsApp, email, and in-person events at local hubs.

Location: London, E8Reporting to: Creative DirectorHours: FreelanceSince its inception in 2010, LN-CC has redefined the fashion retail landscape, described as perhaps “the last great independent concept store in the world” (Highsnobiety). Nestled in the vibrant area of Dalston, within the unique confines of a former boxing club, LN-CC offers an exceptional blend of retail, a library, and a club, establishing itself as a cultural and social hub that connects innovators in fashion, music, and art.Remaining steadfast to its core values, LN-CC has evolved its contemporary and conscious offerings, cementing its status as an industry-leading global brand.LN-CC is in search of a proactive and innovative Social Media & Community Specialist. This role entails scaling LN-CC’s social channels while maintaining brand integrity and cultural relevance. The ideal candidate will merge creative instincts with performance analytics to generate engaging, platform-specific content that amplifies reach, boosts engagement, and transforms audiences into a thriving community and loyal customers.This hands-on position is suited for an individual who possesses a deep understanding of luxury fashion culture as well as growth mechanics.Main Responsibilities:Craft and implement a clear growth strategy aligned with LN-CC’s brand identity.Spot audience growth opportunities across various content formats.Analyze performance metrics and refine content based on data-driven insights.Employ strategies to enhance follower growth, engagement rates, reach, and conversion.Compose captions that resonate with LN-CC’s distinct tone of voice.Oversee the content calendar and posting timeline.Foster and cultivate an engaged, fashion-forward community.Interact with followers, collaborators, and key industry figures.Identify and leverage relevant cultural conversations and moments.Actively pursue creator collaborations and amplification opportunities.Monitor key KPIs and deliver weekly and monthly performance reports.Qualifications:A minimum of 3-5 years of experience managing social media accounts for fashion, luxury, or culturally driven brands.Proven ability to grow social media accounts effectively.In-depth understanding of Instagram's algorithm dynamics.A keen visual sensibility that aligns with LN-CC’s values.Strong comprehension of LN-CC’s market positioning.Ambitious, passionate, and driven, showcasing a robust work ethic.

About the RoleWe are on the lookout for a dedicated and skilled Content & Community Specialist to enhance our vibrant team at getwingapp. This pivotal role will focus on boosting engagement and accelerating growth within our B2B SaaS community of users and stakeholders. Utilizing your mastery in content creation and community management, you will forge robust, meaningful connections that amplify our brand visibility and cultivate a loyal customer base.Our ideal candidate flourishes in fast-paced settings and boasts a proven history of crafting compelling content strategies that speak to B2B audiences. Your responsibilities will include the creation, curation, and management of content across diverse platforms, as well as nurturing our online community to keep it lively and engaged.

Role Overview Side Inc. is looking for an Internal Communications Specialist to help shape and deliver our global communication strategies from our London office. This role comes at a pivotal moment as we unite five legacy teams under a single brand following a recent rebranding. The position calls for a creative professional with at least five years of experience in internal communications, ready to act as a trusted adviser and hands-on contributor. What You Will Do Offer tailored communications guidance to both global and regional teams. Design and implement communication processes that keep teams and leadership aligned. Spot and remove obstacles that get in the way of clear, effective communication. Take part in the annual review process, providing feedback and oversight. Work with teams across the company to raise the profile of internal communications and shape our overall strategy. Represent Side Inc. at internal and external events; some travel will be required. Lead projects from start to finish, drawing on strong organizational skills and a forward-thinking mindset. Engage directly with C-Suite and senior leaders, sharing insights and recommendations. Facilitate collaboration among teams with different backgrounds, locations, and technical setups. Who We’re Looking For More than five years of experience in internal communications. Comfort working in a creative, evolving environment. Ability to build communication structures from the ground up. Strong organizational and project leadership skills. Confidence working with senior management and diverse teams. Location This position is based in London, England, United Kingdom. Occasional travel may be required.

We are seeking a dynamic and passionate Workplace Community Manager to join our team at wshgroup. In this role, you will be responsible for fostering a vibrant community within our workplace, enhancing employee engagement, and ensuring a collaborative environment. You will play a key role in organizing events, facilitating communication, and driving initiatives that promote a positive workplace culture.

Join us at DeepMind as a Community Partner, where you will play a pivotal role in fostering collaborative relationships with a variety of stakeholders. In this dynamic position, you will focus on engaging with local communities to enhance our outreach initiatives and ensure that our projects align with their needs and aspirations. Your expertise in community engagement will be instrumental in building trust and facilitating communication, ultimately contributing to our mission of advancing artificial intelligence for the benefit of all.

Join Vuori, Inc. as a Community Marketing Specialist for Europe, where you'll play a pivotal role in expanding our brand presence across the continent. You'll be responsible for developing and executing marketing strategies that resonate with our community, fostering brand loyalty, and driving engagement. Collaborate with cross-functional teams to enhance our marketing efforts and ensure our messaging aligns with our core values.

Role overview The Engagement & AI Adoption Manager at epay plays a central role in strengthening connections and advancing digital initiatives within Euronet’s global operations. Based in London, this position manages the company’s internal digital presence, leads the AI Champions Program, and partners with marketing and communication teams across different regions. Key responsibilities Manage Euronet’s internal digital platforms, keeping content and engagement relevant and effective. Lead the AI Champions Program, supporting employees as they adopt and integrate AI tools and practices. Collaborate with the Global Director of Special Projects, Global Marketing Director, and teams in Internal Communications, Marketing, and country-level business units. Encourage collaboration and teamwork across departments and geographies. Enhance internal communication channels to keep employees informed and connected, wherever they are based. Collaboration Global Director of Special Projects Global Marketing Director Internal Communications and Marketing teams Country leaders and business teams Impact Success in this role means helping employees engage with AI, improving communication across the company, and fostering a sense of belonging throughout Euronet’s international workforce.

About Air Apps Air Apps builds AI-powered tools that help people plan, work, and live better. Founded in 2018 by a family with a clear vision, the company launched in Lisbon and now operates in both Lisbon and San Francisco. Over 100 million users have downloaded Air Apps products worldwide. The company remains self-funded and focused on long-term impact. Air Apps is dedicated to pushing the boundaries of AI solutions that make a real difference in daily life. Team members help shape products that empower users across the globe. Community Manager Role The Community Manager will nurture and grow the Air Apps user community across forums, social media, and user groups. This role centers on building a welcoming, inclusive environment and sparking engaging conversations. Creativity and strong communication skills are essential for developing new ways to connect users and encourage enthusiasm for the brand. Daily work will involve collaborating with teams across the company to enhance user experience, strengthen brand loyalty, and expand the reach of the community. Location and Work Environment This is a fully onsite position based in the Lisbon office. Collaboration with cross-functional teams is a key part of the role. The company is open to supporting relocation for the right candidate.

Splendid Communications is looking for an Account Executive to join the London team and support public relations campaigns for well-known consumer brands. This position focuses on helping deliver creative, earned-first ideas that connect brands with real people and spark meaningful conversations. Role overview The Account Executive will contribute to daily client work, collaborating with colleagues to bring standout PR campaigns to life. This includes supporting campaign execution, sharing insights, and helping shape strategies that keep brands culturally relevant and commercially effective. What you will do Assist with day-to-day PR activities for assigned clients. Monitor national and industry news, providing relevant updates to internal teams. Build and maintain media relationships by organizing meetings, drafting press releases, compiling media lists, pitching stories, and tracking coverage. Develop and send creative mailers to media and influencers. Join brainstorming sessions to help shape PR strategies and create story-driven social content. Carry out campaign tasks with close attention to detail. Track key performance indicators and analyze campaign data. Requirements Previous experience in a PR agency setting. Interest in or experience with leading food, drink, and travel brands. Strong media relations skills and a track record of securing coverage for clients. Inclusion and accessibility Splendid Communications encourages applications from candidates of all backgrounds. Adjustments to the application process are available upon request to support accessibility needs.

Burson Cohn & Wolfe seeks an Associate Director, Global Engagement Operations based in London. This leadership role shapes communication programs for clients worldwide, with a focus on refining operational processes and deepening client engagement across teams. Key responsibilities Lead cross-functional teams to deliver communication programs that meet client needs Create and apply strategies to enhance operational efficiency Oversee complex projects from initial planning through to completion Foster and maintain strong relationships with clients Requirements Proven experience managing large, multifaceted projects Ability to collaborate effectively with teams from different disciplines Demonstrated strength in client relationship management Strategic mindset with operational expertise This position is suited for leaders who combine operational skill with a client-focused approach.

Role Overview Metaview is hiring an Engagement Associate based in London. This position focuses on building and maintaining strong relationships with clients, supporting their needs, and helping shape engagement strategies that improve customer satisfaction. What You Will Do Develop and nurture connections with clients to understand and address their needs Support engagement efforts that contribute to positive customer experiences Work closely with internal teams to ensure consistent, high-quality service What We Look For Clear, effective communication skills Ability to collaborate with colleagues from various backgrounds Interest in building relationships and supporting a collaborative workplace

As a Founding Engagement Manager at conduct, you will play a pivotal role in shaping our customer engagement strategies. You will collaborate closely with diverse teams to enhance client relationships and drive business growth. Your expertise will guide our initiatives, ensuring we deliver exceptional value to our clients while fostering a culture of innovation and excellence.

Accurx designs digital tools to help NHS healthcare professionals connect with patients and colleagues. The platform began as a text messaging service for GPs and now supports 98% of GP practices and 68% of NHS Trusts across the UK. Key features include Total Triage for managing patient demand, Self-Book for appointment scheduling, Patient Questionnaires for automating care, Accumail for instant staff communication, and Accurx Scribe for generating medical notes with AI. Each tool aims to save time for clinicians and improve patient care. Role overview The Community Lead, based in Shoreditch, London, plays a key role in connecting healthcare professionals and supporting their learning. This position focuses on growing and nurturing one of the UK’s most active clinical communities. The Community Lead ensures users feel valued, collects their feedback, and helps turn those insights into product improvements and stronger brand loyalty. Main responsibilities Strategic community development: Set and deliver a long-term vision for both primary and secondary care communities. Lead community initiatives and ensure engagement leads to product adoption and advocacy. Transforming feedback into action: Analyze clinician feedback and insights to shape product improvements and guide community initiatives.

Role overview The Client Engagement Specialist at Kpler works to develop and maintain strong client relationships. Based in London, this position ensures clients receive attentive support and a positive experience throughout their partnership with Kpler. What you will do Engage directly with clients to understand their goals and requirements. Collaborate with internal teams to provide solutions and insights tailored to each client’s needs. Support ongoing client satisfaction and contribute to building long-term loyalty. Location This role is located in London, UK.

AECOM seeks a Communications Coordinator in London to help shape both internal and external messaging. This role centers on supporting communication strategies that reach a wide range of audiences. Role overview The Communications Coordinator manages a variety of communication initiatives. The position involves developing content that engages employees and external partners, ensuring that messaging aligns with AECOM’s corporate goals. Key responsibilities Create and refine narratives for different audiences Develop and manage content for communication campaigns Work with multiple departments to ensure consistent messaging What we look for Creative thinking and strong writing skills Ability to collaborate across teams Experience with communication strategies is valued