Commercial Strategy and Operations Manager

Relay is revolutionizing the logistics landscape for the digital age. Supported by Europe’s largest logistics Series A funding of $35M, driven by innovative investors like Plural, Relay is outpacing 99.98% of venture-backed startups. We are curating an exceptionally skilled team that is set to redefine industry standards.Our Mission: To eliminate barriers to commerce. High delivery costs currently impose a hidden tax on e-commerce, influencing what products can be sold online and who can engage in the market. We aspire to create an environment where goods move freely among people, making online shopping an effortless and inclusive experience.The Team:• A dynamic group of ~110 individuals, over half of whom specialize in engineering, product, and data.• More than 45 advanced degrees in fields such as computer science, mathematics, and operations research.• Comprehensive data analytics for every parcel handled, leveraging thousands of data points.• A culture that thrives on first-principles thinking, agile feedback, and continuous experimentation.About the Role:As the Commercial Strategy and Operations Manager at Relay, you will be integral to our relationships with leading e-commerce clients who spend billions annually on logistics. This pivotal role bridges strategy and execution: you will define market approaches, ensure seamless commercial operations, and oversee high-value client programs from inception to completion.Key Responsibilities:Develop and manage the go-to-market strategy for existing and new clients, crafting commercial frameworks that expedite deal closures and enhance profitability.Ensure client profitability by collaborating with commercial analytics to identify margin risks and implement corrective actions.Oversee the commercial and operational processes for a portfolio of strategic clients, maintaining governance and optimizing performance.

Join Wayve as a Commercial Strategy Manager, where you will play a pivotal role in shaping our commercial strategies and driving growth initiatives. You will collaborate with cross-functional teams to identify market opportunities and develop innovative solutions that enhance our competitive positioning. Your analytical skills will be essential in interpreting market data and translating it into actionable strategies.

About NextStep NextStep connects skilled consulting professionals with roles that fit their expertise, using AI-driven matching technology. The company partners with organizations across multiple industries to place talent where their impact matters. About the Client NextStep’s client is a global leader in staffing and workforce solutions, headquartered in London. They operate across professional services, technology, and engineering, handling both permanent and temporary recruitment. With £3bn in revenue and a sales team of over 1,500 people in 20 countries, they are building a centralized Sales Strategy function to improve commercial productivity and territory management. Role Overview The Sales Strategy Manager joins the commercial organization to deliver analytical support and strategic guidance for a large, distributed sales force. This role works closely with the Chief Sales Officer and regional Managing Directors, leading projects that shape sales territory design, incentive programs, market focus, and commercial capabilities. What You Will Do Lead projects to improve sales force effectiveness, including territory design and account prioritization frameworks. Analyze sales performance data to identify trends, gaps, and opportunities across regions, channels, and product lines. Support annual sales planning, including target-setting, resource allocation, and incentive structure design. Work with Sales Enablement to turn strategic insights into practical training, tools, and process improvements for the field. Prepare commercial strategy updates for the Chief Sales Officer and Group CEO, covering competitive intelligence and market sizing. Desired Qualifications 4–7 years of experience in sales strategy, commercial operations, or management consulting, with direct involvement in large sales organizations. Strong analytical skills, including building commercial models, interpreting sales data, and designing incentive programs. Excellent communicator, able to turn complex analysis into clear recommendations for sales leaders. Commercially minded, with a strong grasp of how large B2B sales organizations operate. Location: London

Transforming Travel through TechnologyAt CarTrawler, we are a leading global travel technology company dedicated to creating seamless connections between travelers and their destinations. Our innovative solutions span car rentals and smarter transportation options, making travel easier for millions across the globe. Our dynamic culture is rooted in curiosity and collaboration, where every contribution is valued and every journey is significant. Are you ready to make a meaningful impact? Join us on this exciting journey.As the Commercial Strategy Lead, you will spearhead strategic initiatives aimed at driving growth across CarTrawler's commercial framework. This position is at the critical intersection of strategy and execution, where you will define priorities, develop effective go-to-market strategies, and translate insights into actionable plans. Collaborating closely with the Commercial Leadership team and cross-functional partners, you will manage high-impact strategic projects from conception to execution, ensuring alignment and measurable success while crafting compelling narratives for key stakeholders. If you excel in fast-paced environments, enjoy tackling complex commercial challenges, and have a talent for data-driven storytelling, this opportunity is your runway to success.This position can be based in Dublin or the UK, with occasional travel to our Dublin headquarters for significant in-person meetings and teamwork.Your Journey Begins Here!

Join Spotify as a Markets Strategy & Operations Manager where you'll play a pivotal role in shaping our market strategies and optimizing operations. In this dynamic position, you will collaborate with cross-functional teams to drive strategic initiatives, enhance operational efficiencies, and foster innovation within the organization. Your analytical skills will be essential in interpreting data, identifying trends, and providing actionable insights that will impact our overall business direction.

About NextStepNextStep is dedicated to bridging exceptional consulting talent with promising opportunities through intelligent, AI-driven matching. Our partnerships with ambitious organizations across various sectors allow us to place seasoned professionals in impactful roles.About the CompanyOur client is a prominent FTSE 250 media and events company based in London, specializing in B2B publishing, data services, and live events across niche markets. With a revenue of £750m, the organization is currently undergoing a strategic transition from traditional print and events to digital subscriptions and data products, significantly investing in its commercial strategy to foster profitable growth. The strategy team plays a pivotal role in these transformation efforts, working closely with the CEO and divisional Managing Directors.The RoleAs the Commercial Strategy Manager, you will spearhead strategic initiatives that shape the company’s growth trajectory and resource allocation across its portfolio. Your responsibilities will encompass pricing frameworks, product strategies, new market exploration, and customer economics, employing both structured analysis and commercial acumen to tackle vital issues affecting the group's performance.What You'll DoLead strategic projects focusing on pricing, portfolio management, customer segmentation, and revenue optimization.Construct analytical frameworks and business cases to underpin significant commercial decisions made by divisional and group leadership.Collaborate with Sales, Marketing, and Product teams to align strategic priorities with commercial plans and monitor outcomes.Contribute to the annual planning cycle by providing a commercially informed perspective on growth opportunities and risks.Generate insights on competitors, customers, and market trends to guide strategic positioning.

fuku is looking for a Strategy and Operations Lead in London. This role focuses on shaping major strategic projects and improving how the business operates each day. Collaboration with teams across the company is central, with a strong emphasis on efficiency and supporting growth. Main responsibilities Lead strategic initiatives that advance company objectives Refine operational workflows to increase productivity Coordinate efforts with colleagues across departments Apply data and analysis to guide decisions and enhance processes Location This position is based in London, England, United Kingdom.

About Tilt Tilt is revolutionizing the world of commerce with a clear mission: Make Commerce Alive.In an era where traditional store website builders and faceless marketplaces are becoming obsolete, Tilt stands out by catering to a new generation of merchants who thrive on attention, community, and personality.In the UK alone, millions of shoppers, from sneaker enthusiasts to nostalgic Y2K fans, have embraced Tilt. Our platform empowers sellers to achieve remarkable success, with many reaching £1M+ in earnings and hundreds exceeding the UK median income.And we are just getting started.Your Mission As the Strategy & Operations Manager, you will lead specific categories on the Tilt platform, taking full ownership of the P&L and becoming the primary expert for your designated categories. Your primary objective will be to identify opportunities for growth and implement strategies to expand the Tilt platform.What You'll Do Lead both internally and externally in fostering growth within your categories on TiltDevelop and manage the strategic vision for your categories to ensure sustained growthEmploy creative thinking to discover innovative avenues for business expansionUtilize data analytics skills (SQL) to extract insights from projects and drive growth initiativesAnalyze performance metrics to evaluate category growth, successes, and areas for further development, ensuring ongoing improvementInitiate marketing campaigns, including influencer partnerships, to enhance brand visibility and attract more buyersCollaborate cross-functionally with Marketing, Product, Engineering, Analytics, and Sales teams to scale the business effectivelyAddress challenges swiftly, prioritizing seller satisfaction and retention.Who You Are You are a driven, curious, and tenacious problem-solver eager to shape the future of shopping. Additionally:You possess 3+ years of experience in a dynamic, client-facing role within management consulting, finance/banking, or a fast-paced tech environment

About UsPerk (formerly TravelPerk) is an innovative platform dedicated to transforming travel and spend management. Our comprehensive tools are designed to eliminate the tedious, manual tasks that hinder productivity, automating processes from travel bookings to expense management and invoice processing. By addressing these inefficiencies, we aim to enhance productivity while boosting morale and fostering innovation within organizations.With over 10,000 companies around the globe, including industry leaders like Wise, On Running, Breitling, and Fabletics, we are tackling the staggering problem of lost productivity—accounting for 7 hours per employee each week, a challenge valued at $1.7 trillion.Established in 2015, Perk has rapidly expanded to a global team of over 1,800 professionals across 12 offices, with headquarters located in London and Boston. Our mission is to blend innovation, control, and simplicity to revolutionize workplace dynamics and enhance employee satisfaction.At Perk, our core values emphasize ownership, delivering exceptional experiences, and fostering teamwork. We appreciate curiosity and purpose, believing they unlock human potential. Our diverse talent team comprises leading professionals from the travel and SaaS sectors, representing over 70 nationalities. If you are passionate about making a meaningful impact and reshaping the way millions experience work, we would love to have you on board.To learn more, please visit www.perk.com.

Mixpanel seeks a Manager of Revenue Strategy and Operations to join the team in London, UK. This hybrid role centers on driving revenue growth and improving how the company operates day to day. The position requires close collaboration with colleagues across departments to shape and deliver plans that support Mixpanel’s revenue goals. Key responsibilities Lead projects and initiatives that focus on increasing revenue and making operations more efficient Partner with teams from various parts of the company to create and implement strategic plans Analyze business data and translate findings into actionable recommendations Apply insights to help guide decisions and strengthen Mixpanel’s market position Work location This role is based in London with a hybrid work schedule, combining office and remote work.

Level 5, Individual Contributor Role Overview Deliveroo’s advertising division plays a central role in shaping the company’s growth. The Advertising Strategy and Operations Manager will work closely with Advertising and Account Management teams to boost the adoption and impact of partner advertising solutions. This position focuses on making advertising a core growth lever for restaurant, grocery, and retail partners. The role involves finding ways to increase market reach, designing strategies to improve results, and launching programs that scale across regions by using technology and the expertise of global account management teams. What You’ll Do Develop strategies to grow the partner advertising business by increasing engagement, spend, and performance in line with commercial and leadership goals. Design and lead cross-functional projects, working with commercial, technology, and enablement teams to deliver high-impact initiatives. Create detailed playbooks and resources that help commercial teams maximize advertising opportunities. Serve as the subject matter expert on advertising performance, offering commercial leaders clear analysis and support for decision-making. Spot actionable opportunities through data analysis and quickly organize teams to pursue these improvements. Help shape the future of Deliveroo’s advertising products by bringing partner feedback into product discussions and innovation efforts. What We’re Looking For More than 5 years of experience in advertising or strategic roles. Demonstrated ability to build strong relationships with a wide range of stakeholders, both inside and outside the organization. Skilled at uncovering opportunities by analyzing data trends. Background in leading large-scale change initiatives. Strong analytical abilities and an innovative approach to problem-solving. Preferred: Experience supporting or enabling commercial teams. Why Deliveroo? Deliveroo is committed to changing how people shop and eat, connecting customers with local restaurants and grocery services. The team is focused on making a real difference in how communities access food and retail experiences. Location London – The River Building HQ

Join Lottie as a Commercial Operations Manager, where you will play a crucial role in enhancing operational efficiency and driving strategic initiatives. You will collaborate with cross-functional teams to optimize processes and ensure alignment with business objectives. Your insights will shape our operational strategies, leading to improved performance and growth.

About AirwallexAirwallex is an innovative global payments and financial platform, uniquely designed to empower businesses worldwide. With our cutting-edge proprietary infrastructure and software, we serve over 200,000 businesses, including esteemed names like Brex, Rippling, Navan, Qantas, and SHEIN. Our fully integrated solutions cover everything from business accounts and payments to spend management and treasury, along with embedded finance on a global scale.Founded in Melbourne, our dynamic team of over 2,000 talented individuals spans 26 offices globally. Valued at $8 billion and supported by leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of shaping the future of global banking. If you are ready to take on the most ambitious challenges of your career, we welcome you to join our mission.Attributes We ValueWe seek builders with a founder-like mindset who are passionate about making a real impact, accelerating their learning, and having true ownership over their work. You will bring strong expertise and analytical thinking, driven by our mission and operating principles. You thrive in fast-paced environments, demonstrate good judgment, and possess a deep curiosity that propels you to make informed decisions.Your humility and collaborative spirit will help transform innovative ideas into tangible products, and you have a proven track record of executing projects from inception to completion. Utilizing AI to enhance productivity and problem-solving is second nature to you. At Airwallex, you will engage with complex, high-visibility challenges alongside exceptional colleagues, fostering career growth as we redefine global banking.About the TeamThe Operations team at Airwallex is dedicated to ensuring our services and processes operate smoothly and efficiently. Our focus is on optimizing workflows, enhancing operational efficiency, and delivering outstanding customer support. By refining operations and adopting best practices, we contribute to the company's growth while upholding high service standards, ensuring a seamless experience for our customers as we empower businesses globally.What You Will DoIn your role within the Operations Strategy team, you will address multifaceted challenges across various domains, leveraging your expertise to drive impactful solutions.

About KotaKota is revolutionizing insurance and retirement benefits for the contemporary workforce. With our two flagship offerings—Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution—we're enhancing the accessibility, value, and global reach of benefits.Currently, we empower benefits for tens of thousands of employees at some of Europe’s most innovative companies, including Carwow, Tines, Zoe, and Remote. Established in 2022, we've successfully raised over €20M from prominent investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, OpenAI, and others.The RoleWe are eager to welcome our inaugural Strategy hire, who will play a pivotal role in our business expansion as we look towards 2026. Reporting directly to the COO, this individual will undertake a diverse range of responsibilities to bolster various aspects of Kota's operations.Success in this position will lead to becoming a trusted problem solver within the organization, possessing a comprehensive understanding of the business and its operational dynamics. Desired outcomes include fostering a top-tier customer experience and coordinating vital elements of our geographic growth.The ideal candidate will be a versatile generalist and an adept problem solver, thriving in the ambiguity that accompanies startup life. This position offers an exceptional opportunity to build and grow, supported by experienced founders and a distinguished executive team, paving the way for senior leadership exposure and accelerated learning.

Airwallex is shaping the future of global banking. Based in London, the Senior Manager, Revenue Strategy & Operations joins the EMEA Revenue Strategy & Operations team to help define and deliver the region’s growth plans. This position plays a central role in setting commercial priorities and ensuring their execution leads to measurable results. Key Responsibilities Identify, define, and prioritize projects that support revenue growth across EMEA markets Lead the rollout of strategic initiatives, working closely with teams in Sales, Marketing, Operations, Product, Engineering, Compliance, and Legal Coordinate with stakeholders within EMEA and across global teams to align efforts and share insights Track outcomes against commercial growth targets and contribute to building a strong foundation for long-term expansion Collaboration and Teamwork This role works alongside a small, data-driven team. Frequent collaboration with colleagues from various business functions provides a broad perspective on growth strategies and operational challenges.

Role overview The EMEA Deal Strategy & Operations Manager at LangChain plays a central part in shaping strategic initiatives throughout the EMEA region. Working from the London office, this position partners with teams across various functions to strengthen deal strategies and enhance operational processes. The goal is to support LangChain’s business objectives through effective collaboration and continuous improvement. What you will do Work with cross-functional teams to identify and implement operational improvements Analyze existing business processes and pinpoint opportunities for increased efficiency Develop and refine deal strategies tailored to the EMEA region Put solutions in place that support company goals and long-term plans Location This role is based in London.

SumUp supports small businesses with tools for payments, finance management, and customer relationships. The company values autonomy, learning, and strong connections, guided by principles like 'Founder’s Mentality', 'Team First', and 'We Care'. SumUp aims to stay people-focused and adaptable as it grows. Role Overview The Strategy & Operations Manager for the CEO Office will help turn high-level strategy into clear, practical plans. This position focuses on setting priorities, shaping decision-making processes, and ensuring performance metrics are visible and meaningful. What You Will Do Work closely with senior leaders to clarify goals and translate them into actionable steps Build trust and influence outcomes without formal authority Drive alignment and transparency in a changing environment Help the organization stay focused as it scales and faces new challenges Who Will Thrive Comfortable working with ambiguity and complexity Skilled at building relationships with stakeholders at all levels Ready to take initiative and drive clarity in decision-making Location: London, England, United Kingdom

Via is revolutionizing transportation on a global scale. Our mission is to enhance individual commutes while significantly reducing our environmental impact — we have ambitious goals ahead.As the Principal of Strategy & Operations, you will spearhead and refine our on-the-ground operations, guaranteeing exceptional service for Via’s partners and passengers throughout the UK. You will be instrumental in shaping our operational strategy, addressing intricate challenges, and collaborating closely with cross-functional teams to foster growth. This dynamic, hands-on role is perfect for a leader who excels in fast-paced environments.

About HappyRobotHappyRobot is a pioneering infrastructure provider enabling enterprises to build and orchestrate AI-driven workforces. Our intelligent AI workers excel not only in communication but also in decision-making, action-taking, and autonomously managing operations across voice, email, and enterprise systems. Founded in Y Combinator (S23) and supported by prominent investors like a16z and Base10, we have successfully raised over $60 million to facilitate crucial operations for global enterprises.Our platform has proven its capabilities in high-pressure environments where AI's impact is critical. Starting in logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we aim to extend this robust infrastructure to every enterprise engaged in the real economy. Discover more about our vision in our manifesto.Role OverviewWe are seeking a dedicated Strategy & Operations Specialist to enhance and scale our daily business operations. Your role will involve analyzing data, pinpointing inefficiencies, and crafting more effective, scalable workflows.Key Responsibilities:Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.Assist in optimizing processes, automating workflows, and enhancing operational efficiency.Provide data-driven insights and reporting to support cross-functional teams.Maintain and update internal dashboards, reports, and documentation effectively.Streamline internal processes across finance, sales, procurement, and customer support.Collaborate with various teams to drive improvements in business operations and efficiency.Support project management and the execution of strategic initiatives.Assist with contract management and procurement workflows, ensuring compliance and operational efficiency.Contribute to go-to-market operations by enhancing coordination between sales, finance, and legal teams.Ensure data accuracy and integrity across all operational systems.

Role overview Utility Warehouse is seeking a Commercial Growth Manager based in London. This role focuses on leading key business expansion projects and shaping strategies that drive growth, attract new customers, and increase revenue for the company. What you will do Create and implement plans designed to accelerate business growth Lead initiatives to improve customer acquisition Identify and maximize revenue opportunities across the organization Collaborate with teams from various departments to uncover new market possibilities Review and enhance current commercial processes Requirements Proven experience in developing and executing commercial strategies Ability to approach business challenges with creativity Track record of contributing to business growth Comfortable working with cross-functional teams