Collections Executive

Join Our Mission to Empower UK Small Businesses! At Funding Circle, we believe that small businesses are the backbone of the economy, and we are dedicated to helping them flourish. Our innovative platform leverages cutting-edge data to secure funding for these businesses in a matter of minutes rather than weeks.We embody the dynamic spirit of a fintech start-up while enjoying the stability that comes with being a public company. This unique environment allows our team members, known as Circlers, to take ownership of their roles and make impactful contributions.As a high-performing team, we uplift one another through collaboration, challenge each other to excel, and support each other, because we know that together we can achieve more and build a brighter future.Your Contribution Matters: Last year, our platform facilitated a remarkable £7.2bn contribution to the UK economy Join us and be part of something significant![Explore our Impact Report] | [Check our Trustpilot ratings] London (Hybrid) | 3 days in the office | Competitive Salary + BenefitsYou will make a tangible difference for our customers and your colleagues from day one. We believe that hands-on experience is the key to growth, which is why we empower you to take charge and witness real-time results.Deliver comprehensive support to SME owners: Evaluate their financial situations, identify challenges, and propose tailored solutions while fostering strong relationships and understanding their needs. Commit to excellence in service delivery.Effectively communicate with our small business customers, safeguarding our investors' interests by managing accounts with a keen focus on cash collection and minimizing aged debt, always striving to prevent loan defaults.Manage your productivity and workload efficiently to meet expected service levels.Maintain a flexible work approach, ready to take on additional tasks as needed to adapt to the evolving requirements of our Borrowers, Investors, and Business.Adhere to all relevant regulatory and FCA guidelines applicable to Borrowers, Colleagues, and Investors.

About MarshmallowAt Marshmallow, we are dedicated to simplifying the migration process.Addressing a systemic challenge of this scale demands a team of inquisitive minds who tirelessly seek solutions. We encourage individuals to question the why, challenge assumptions, and proactively take steps to create better methods.Our careers at Marshmallow revolve around ongoing development, with a strong emphasis on learning. You will be encouraged to elevate your skills and will receive the necessary tools and guidance to achieve this. This commitment enables you to produce meaningful work and influence positive change.If you resonate with our mission at Marshmallow, we invite you to delve into our Culture Handbook to discover more about our values.Advance our mission, and take your career to new heights.Customer Operations at MarshmallowCustomer Operations serves as the vital link between our organization and the individuals we assist. From clarifying complex terminology and intricate regulations to ensuring our customers feel valued and understood, every interaction is an opportunity to support them during a challenging transition. You will utilize the latest tools and processes while having the freedom to explore innovative ideas.The environment is dynamic, the challenges diverse, and you will gain more experience in a year than many do in three. We seek individuals who remain curious in unpredictable situations, ask insightful questions before rushing to solutions, and offer fresh perspectives to improve our processes. In return, you will receive early trust, be supported by a close-knit team, and have the opportunity for rapid advancement in the initial phases of your career.Your Responsibilities:The Senior Collections Executive is pivotal to Marshmallow’s financial well-being, focusing on the fair, responsible, and compliant recovery of outstanding debts. You will assist customers throughout their repayment journey, proposing customized solutions that adhere to FCA regulations and the Consumer Duty.In this role, you will communicate with customers facing financial arrears, guiding them toward sustainable repayment options while ensuring a positive experience, even in difficult times. By balancing negotiation skills, empathy, and regulatory compliance, you will assist customers in fulfilling their obligations while safeguarding the company from financial risk.

Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection company established in 2017 in Europe. Our mission is to gather vital data where automation falls short, ensuring precision and detail in every project.We specialize in counting features, capturing images, recording videos, documenting speech, and meticulously scanning areas to provide you with the insights needed for informed decision-making. With field data collection teams positioned across Europe and North America, we are constantly ready to embrace new challenges.Project AimThis project focuses on conducting a comprehensive field survey of London stations to enhance our mapping services.Key ResponsibilitiesData collectors will be assigned specific stations to visit daily. The operators will utilize a working device to scan key attributes at the stations. We seek dynamic individuals who enjoy exploring new locations.Project DurationThis ongoing project requires new team members through December 2023, with the potential for extension.ScheduleWork is scheduled Monday to Friday, 8 hours a day, totaling 40 hours a week.

About Funding Circle Funding Circle supports small businesses across the UK by making access to funding faster and more efficient. The company combines the energy of a fintech startup with the stability of a public company, giving employees both autonomy and scale. Teams work closely together, supporting and challenging each other to deliver strong results and creative solutions. Last year, businesses using Funding Circle's platform contributed £7.2bn to the UK economy. The company continues to focus on making a real impact for small businesses nationwide. Role Overview: Collections Manager Location: London (Hybrid) — 3 days per week in the office Compensation: Competitive salary plus benefits The Collections Manager leads the strategic direction and day-to-day performance of the Collections function. This role manages a key team handling delinquency collections and oversees project management for all product lines. Main Responsibilities Oversee multiple teams and their managers or leaders, providing coaching and support to drive performance against key KPIs. Serve as the formal Project Manager for CRL and other initiatives, ensuring timely and effective project delivery. Maintain and manage risk registers and tickets, identifying and addressing issues across all collections products. Work closely with the Enterprise Risk Management Team to ensure collections activities align with company-wide risk frameworks and compliance standards. Drive CRL objectives and key results (OKRs) onto the product roadmap, making sure strategic goals for Collections are achieved.

Company OverviewFounded in 2017, the Terry Soot Management Group (TSMG) is a leading provider of field data collection services across Europe and North America. Our mission is to gather essential data in areas where automation is not feasible. Our expert teams meticulously count features, capture high-quality images and videos, record audio, and thoroughly scan locations to provide you with the detailed insights necessary for making informed decisions.Project ObjectiveWe are seeking to survey businesses throughout London to verify their locations, operating hours, and contact details. The gathered information will be accurately documented in a designated Google form.ResponsibilitiesField data collectors will be assigned specific addresses to visit each day. Data collection will be conducted using a corporate smartphone. We are looking for individuals who are proactive, communicative, and eager to engage with the task at hand.Project DurationThis project is ongoing, and we are looking to expand our team. The current phase is expected to continue until mid-December 2023, with potential for further opportunities.Work Schedule The work schedule will be Monday to Friday, 40 hours per week, with an 8-hour workday.

Join Our Team as a Field Data Collection Specialist / Surveyor:Are you ready to embark on an exciting journey with Terry Soot Management Group (TSMG)? Established in 2017, TSMG is a leader in field data collection, operating across Europe and North America. Our mission is to gather critical data in environments where automation falls short. Our dedicated teams capture features, photographs, videos, and audio recordings, ensuring you have the detailed insights needed for informed decision-making.Project Overview:We are launching a project aimed at enhancing online mapping applications through the collection of visual and geo data.Your Role:We are seeking a team of enthusiastic surveyors in select European countries. You will be equipped with a specialized backpack featuring a top-mounted camera. Your primary responsibility will be to traverse designated areas, capturing the surrounding environment via the camera.Work Schedule:Monday to Friday, working 6 to 8 hours per day.

Join a premier consultancy in the heart of London’s West End as an Executive Assistant, offering a competitive salary of up to £45,000 plus benefits.Role: Executive AssistantSalary: Up to £45k + Benefits, conveniently located near Oxford CircusCompany: Specialist in pension advisory servicesEstablished in 2007, Office Collective is an independent strategic adviser dedicated to assisting corporations with intricate pension challenges. Our team comprises two Founding Partners, several specialists in actuarial, investment, and covenant, along with a CTO focused on innovative digital solutions for the pension sector.This role presents an exciting opportunity for a driven individual seeking to thrive in a successful and expanding consultancy. The ideal candidate will provide comprehensive administrative support to the Directors and the team, ensuring the highest level of service at all times.

Company OverviewTerry Soot Management Group (TSMG) is a pioneering field data collection firm established in 2017, operating across Europe.Our mission is to gather critical data in situations where automation is not feasible. We meticulously count features, capture images, record videos, document audio, and scan environments to provide the detailed insights required for informed decision-making. Our dedicated field data collection teams are strategically located throughout Europe and North America, always ready to tackle new challenges.Project GoalsOur current project aims to validate the geolocation of businesses within London malls and surrounding commercial areas.ResponsibilitiesAs a data collector, you will be assigned specific addresses to visit daily. You will be utilizing seven devices to ensure a smooth and effective data collection process. We seek an energetic individual who enjoys traveling.Project DurationThe project is ongoing, and we are eager to welcome a new member to our rapidly expanding team. Currently, there is no set end date for the project.Work ScheduleWork hours are Monday to Friday, totaling 40 hours per week.

About NALANALA is on a mission to revolutionize global payments for the next billion users. We are committed to providing faster, smarter, and fairer transfer solutions for everyone. Since our inception in 2022, we have achieved remarkable growth, expanding our operations by 120 times and increasing our team from 9 to over 150 talented individuals. We have successfully raised over $50 million in funding from leading investors and have been recognized in the Forbes Fintech 50 for two consecutive years, 2025 and 2026.Our key offerings include:NALA: A consumer app designed to facilitate cost-effective, rapid, and reliable cross-border payments, enabling users to send money from the UK, US, and EU to Africa and Asia.Rafiki: Our B2B payments platform that powers global payment solutions.Our team consists of professionals from notable companies like Wise, Stripe, Monzo, Revolut, and CashApp, bringing a wealth of experience in scaling world-class products. We prioritize urgency, deep thinking, and relentless customer focus.At NALA, we offer more than just a job; we provide ownership, impact, and the opportunity to transform the landscape of global payments.Join us in our quest to create Payments for the Next Billion!

JOIN US IN CELEBRATING LIFE'S MOMENTS:At The Knot Worldwide, we are dedicated to celebrating life's special occasions, starting with our exceptional team. Our workforce comprises passionate innovators, diligent executors, and lifelong learners who create unforgettable experiences for millions globally. We foster a culture of genuine connection, shared goals, and a strong commitment to the communities we serve. Here, flexibility intertwines with a sense of belonging and high performance. Guided by our core values, we believe that the most impactful ideas emerge from empowered teams that collaborate intentionally to design solutions, ignite creativity, and drive significant outcomes. Our people are the driving force behind our success.ROLE OVERVIEW:As a Collections Analyst, you will be a vital part of our Accounting Operations team, focusing on managing and resolving overdue accounts while fostering positive relationships with our customers. Your primary objectives will include ensuring timely payments, mitigating financial risks, and enhancing customer retention and overall financial health.KEY RESPONSIBILITIES:Conduct outbound collection calls and respond to incoming inquiries regarding payments.Assess customer situations to manage unpaid accounts and negotiate payment plans when necessary.Oversee accounts receivable and ensure compliance with payment terms.Register and monitor delinquent accounts with insolvency registers or third parties as needed.Accurately document all collection activities in our CRM systems.Collaborate with internal teams to resolve any billing disputes or discrepancies.Generate and distribute reports to analyze payment trends and identify potential risks.Provide constructive feedback to enhance internal processes and tools.Contribute to the achievement of departmental collection targets including recovery rates and resolution times.Engage in continuous improvement initiatives for collection procedures.IDEAL CANDIDATE PROFILE:A minimum of 6 months experience in a customer-facing, finance, or collections-related role.Relevant coursework in accounting or a solid foundation in accounting principles, including the interpretation of customer account balances and payment processes.A proactive, detail-oriented approach to work.Exceptional communication and negotiation skills, both verbal and written.

Join our dynamic team as a Graphic Designer & Social Media Executive!Located in the heart of Central London, near Regent’s Street, our vibrant office is the perfect place for creative minds.We are an innovative online delivery service that caters to shopping enthusiasts through our cutting-edge app.In this hybrid role, you will combine your graphic design prowess with social media expertise to enhance our brand presence.Key Responsibilities:Design engaging graphics while meeting tight deadlines.Utilize Adobe Creative Suite (Illustrator, InDesign, Photoshop) effectively.Communicate ideas clearly and collaborate with team members.Produce captivating digital content across various platforms.Engage with social media channels including Twitter, LinkedIn, Instagram, and Facebook.Implement innovative photography and video production techniques.Design both static and animated graphics.Deliver persuasive B2B presentations and marketing materials.Travel as needed to understand retail brands and market trends.What We Offer:• Competitive salary of up to £50,000• Benefits including pension, 25 days of holiday, and complimentary snacks!

Company OverviewTerry Soot Management Group (TSMG), established in 2017, specializes in field data collection across Europe. We excel in gathering data in environments where automation is not feasible. Our dedicated teams meticulously count features, capture images, record videos, document audio, and perform thorough area scans, providing you with the detailed insights necessary for informed decision-making. With teams across Europe and North America, we are always prepared to tackle new challenges.Project ObjectiveThe primary aim of this project is to conduct surveys of businesses in London to validate their locations, operating hours, and contact numbers. The collected information will be recorded in a designated Google Form.ResponsibilitiesData collectors will receive specific addresses to visit each day. You will utilize a company-issued smartphone for data gathering, emphasizing the need for active and communicative individuals.Project DurationThis is an ongoing project, and we are eager to welcome a new member to our team.Work ScheduleThe work schedule is Monday to Friday, for a total of 40 hours per week, 8 hours per day.

We are seeking a dedicated and enthusiastic Cafe Assistant to become a valued member of our team at the Wellcome Collection. In this role, you will work alongside a friendly group of colleagues, serving a delightful seasonal menu that includes a variety of sandwiches, cakes, and expertly crafted coffee, all within a warm and inviting environment.What We Offer:Hourly Rate: £13.85Shifts: Flexible scheduling for any 5 days out of 7Contract Type: Full-Time, Permanent PositionRole Overview:Your responsibilities will include taking customer orders, serving food and beverages, and ensuring that every guest has an exceptional experience. You will maintain the highest standards of customer service and adhere to food safety regulations at all times.While prior experience is not necessary as comprehensive training will be provided, a positive attitude, a commitment to surpassing customer expectations, and being a collaborative team member are crucial for this role.

As a Customer Success Manager at Sidetrade, you will take ownership of a portfolio of enterprise clients, championing their success and driving the adoption of our solutions to achieve renewals, expansions, and client advocacy.About Sidetrade:Sidetrade is a pioneering AI company listed on Euronext Growth, dedicated to transforming how enterprises extract value from their customer relationships through our innovative Order-to-Cash Intelligence platform and Data Lake. Our diverse team, representing 38 nationalities, fuels our creativity and maintains a customer-first approach. Recognized as a Gartner® Magic Quadrant™ Leader since 2022, we prioritize passion and growth over perfection. If you’re driven to learn and bring positive energy, we want to hear from you. Join us and thrive!Interested in our culture? Listen to the Sidetrade Inside Out podcast.

Collections & Recoveries AdvisorJoin our dynamic team in a hybrid role based in London, UK!Your Impact: As a Collections & Recoveries Advisor, you will engage with customers to understand their unique financial situations and work towards sustainable repayment solutions. We prioritize meaningful conversations over automated calls, ensuring that every customer feels valued and understood.About iwoca: We empower small businesses by providing them with flexible financing options that adapt to their rapid needs. Our innovative technology and exceptional customer service have already supported over 100,000 businesses with more than £4 billion in funding. Join us in our mission to assist one million SMEs in achieving their goals, fostering growth within communities and economies.Your Role: You will proactively build relationships with customers to address breaches in loan agreements, facilitate early conversations around missed payments, and collaboratively agree on realistic repayment plans. This role requires a balance of empathy and commercial awareness while ensuring adherence to regulations and maintaining iwoca's loan portfolio integrity.

Join Office Collective as a Graduate Business Development Executive in a vibrant Digital Marketing Agency.A fantastic opportunity for recent graduates looking to kickstart their careers.Permanent position with attractive earning potential.Located in the heart of London's West End.Be part of a dynamic, global independent Digital Marketing Agency.Role Overview:As a key member of the Business Development Team, you will play a vital role in driving growth by developing relationships with new clients. Under the guidance of the Sales Director, you will take a consultative approach to enhance clients' digital marketing strategies, showcasing how our services can elevate their performance.

Company OverviewTerry Soot Management Group (TSMG) specializes in field data collection, having been established in 2017 in Europe. We bridge the gap where automation falls short by meticulously gathering data. Our services include counting features, capturing images, recording videos, documenting speech, and scanning environments. With a dedicated team across Europe and North America, we are always ready to tackle new challenges.Project GoalsThe primary objective of our projects is to collect comprehensive imagery of streets, key points of interest, and public spaces throughout the UK. Utilizing vehicles equipped with 360-degree cameras, backpacks with similar technology, smartphones, and drones, we ensure that every detail is captured. This valuable data is then leveraged to enhance one of the world's most popular online mapping platforms.The Operations Lead will oversee a team of data collectors, managing their routes, schedules, and expenses, while providing support to Project and Program Managers with planning tasks. Our projects span multiple countries, necessitating coordination with remote teams globally.The ideal candidate will possess strong coordination and management skills, excellent communication abilities, and a high degree of responsibility and organization. We value a leadership style that fosters collaboration rather than a traditional authoritative approach.

FRP Advisory is hiring an Executive or Senior Executive to focus on governance in the London office. This role centers on building and applying governance frameworks, with a strong emphasis on regulatory compliance and supporting strategic projects that improve how the business operates. Main responsibilities Develop and implement governance frameworks that meet regulatory standards. Monitor compliance and address any gaps or risks. Support strategic initiatives aimed at improving operational effectiveness. Collaborate with teams across departments and maintain strong relationships with stakeholders at every level. What we look for Experience in governance, compliance, or a related field. Ability to lead projects and work proactively. Strong communication skills for engaging with colleagues and stakeholders. Comfort working in a collaborative environment.

Team: Quant Execution Analytics (QEA) We are excited to welcome a High-Touch Execution Strategist to our dynamic Quant Execution Analytics (QEA) team. In this pivotal role, you will oversee the central high-touch execution ecosystem across various asset classes. You will collaborate closely with traders, execution quants, external counterparties, and other internal stakeholders to design and enhance our execution processes and facilitate the onboarding of new products for trading. If you thrive in a fast-paced and continually evolving environment, we invite you to apply.

Join our dynamic team as a Cluster Sales Executive, where you will be instrumental in enhancing revenue across our hotel cluster. Your primary focus will be on selling MICE (Meetings, Incentives, Conferences & Exhibitions) and group business to corporate clients, agencies, and associations.In this role, you will actively seek out new business opportunities, forge strong client relationships, and meet revenue targets across diverse market segments, including corporate groups, sports, and entertainment.Key Responsibilities:Manage and nurture a diverse portfolio of existing and prospective accounts across corporate, agency, sports, and entertainment segments.Develop and execute strategic sales plans to boost revenue within MICE and group business.Proactively identify, engage, and convert new business opportunities through networking, outreach, and market research.Establish strong relationships with clients by understanding their unique needs and providing customized solutions.Prepare and deliver professional proposals, contracts, and pricing agreements.Conduct regular sales calls, client meetings, and site inspections to maximize conversion rates and account growth.Maintain strong pre- and post-event communication to foster repeat business and long-term partnerships.Assist the MICE & Groups Sales Team during peak periods by handling inquiries and conversions.Organize and support marketing initiatives, including familiarization trips, site inspections, loyalty events, trade shows, and client networking events.Represent the hotel cluster at industry events, exhibitions, and networking functions to enhance brand visibility.Monitor industry trends, competitor activities, and market developments to uncover new opportunities.Maintain accurate CRM records and sales pipelines, ensuring all client interactions are logged effectively.Provide regular sales reports, forecasts, and performance updates to management.Achieve or exceed individual and team revenue targets, conversion rates, and client satisfaction goals.Support ad-hoc sales initiatives and projects as directed by the Cluster Sales Manager.