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Experience Level
Experience
Qualifications
The ideal candidate will possess a proven track record in client management, with exceptional communication and interpersonal skills. A strong background in media or advertising is preferred. You should be adept at problem-solving and thrive in a fast-paced environment.
About the job
WPP Media is seeking a Client Lead to join the London office. The role centers on managing client accounts and developing long-term relationships. Success in this position means understanding client needs and making sure they are addressed by collaborating with internal teams to maintain high service standards.
What you will do
Manage a portfolio of client accounts as the primary contact
Coordinate with teams to ensure client requirements are fulfilled accurately and on time
Contribute to the development of strategies that align with client goals by working with colleagues across different functions
Promote client satisfaction and encourage ongoing engagement
Location
This position is based in London, United Kingdom.
About WPP Media
WPP Media is a leading global communications services company, dedicated to helping clients navigate through the complexities of modern marketing and media landscapes. Our team is committed to creativity, innovation, and delivering outstanding results for our clients.
Role overview WPP Media is seeking a Client Lead to join the London office. The role centers on managing client accounts and developing long-term relationships. Success in this position means understanding client needs and making sure they are addressed by collaborating with internal teams to maintain high service standards. What you will do Manage a portfolio of client accounts as the primary contact Coordinate with teams to ensure client requirements are fulfilled accurately and on time Contribute to the development of strategies that align with client goals by working with colleagues across different functions Promote client satisfaction and encourage ongoing engagement Location This position is based in London, United Kingdom.
Role overview Oliver seeks a Client Growth Lead in London to help expand its client base. This role focuses on planning and carrying out client acquisition strategies, building strong relationships, and supporting customer satisfaction. What you will do Develop and implement client acquisition plans Maintain and strengthen relationships with clients Work to improve customer satisfaction across accounts
Role overview Pinterest is looking for a Lead Global Client Partner to focus on the Consumer Packaged Goods (CPG) sector from its London office. The position centers on building and managing important client relationships, steering strategic initiatives, and leading a team dedicated to delivering strong results for both clients and Pinterest. Key responsibilities Develop and sustain high-value partnerships with major CPG clients Guide and support a team working to achieve measurable outcomes for clients Shape and implement strategies that help CPG brands use Pinterest to strengthen marketing and drive business growth What makes this role unique Deep expertise in the CPG industry is essential. The Lead Global Client Partner applies sector knowledge to help brands maximize the value they get from Pinterest, supporting their marketing and growth goals through tailored partnerships and strategic leadership.
Join Our Team as a Medical Information Client Manager / Team LeadIn the dynamic world of pharmaceutical services, the Medical Information function stands as a crucial interface with customers, ensuring the safe and effective use of our products. This role involves providing timely, scientifically accurate, and evidence-based responses to inquiries from healthcare professionals, patients, caregivers, and payers.As part of the Medical Information Contact Center (MICC) team, you will facilitate client success through comprehensive oversight of assigned accounts. This includes implementation, ongoing management, regular meetings, and touchpoints to ensure deliverables align with expectations including key performance indicators (KPIs) and service levels.Your leadership will be vital as you mentor junior staff, support hiring initiatives, and manage direct reports. Furthermore, you'll engage in various projects to bolster the MICC team’s efforts.This position is office-based, and candidates must possess a valid work permit for the European Union or the UK.
THE ROLEAs a Client Delivery Lead (CDL) at Telefónica Tech, you will be a pivotal senior leader in client relations, dedicated to fostering trusted partnerships, driving account expansion, and ensuring seamless delivery outcomes. Positioned at the crossroads of Delivery and Business Development, you will serve as a strategic advisor, collaborating with key client executives to shape their strategies, co-create transformation roadmaps, and leverage Telefónica Tech's comprehensive technology offerings to achieve tangible business results. While this role encompasses all service lines at Telefónica Tech, it particularly emphasizes Data & AI initiatives, often initiating engagements that empower clients to harness data as a strategic asset, modernize their platforms, and derive value through analytics, governance, and automation. This role demands exceptional commercial insight, profound client empathy, and the capability to align strategic vision with operational effectiveness.Client Partnership & StrategyEstablish and cultivate long-lasting, trusted relationships with client executives, influencing decisions at the C-suite and board levels.Formulate and implement a multi-year account strategy that aligns with both client goals and Telefónica Tech’s growth aspirations.Act as a trusted advisor, guiding clients through their digital transformation across Cloud, Data & AI, Cyber Security, and Business Applications.Advocate for the client's interests within Telefónica Tech, ensuring their objectives translate into actionable results.Sales & Business DevelopmentCollaborate with Sales Executives and Service Lines to drive revenue growth and overall profitability.Identify and pursue cross-sell and up-sell opportunities across Telefónica Tech’s practices and service lines.Lead pre-sales solutioning and commercial strategy in conjunction with Sales Executives, Solution Consultants, and Practice Heads/CTOs.Develop compelling, outcome-focused proposals and presentations that clearly articulate client value and measurable impact.Contribute to account growth planning, innovation initiatives, and client referenceability efforts.Delivery & Execution OversightMaintain comprehensive accountability for delivery performance and client satisfaction across all projects and services within your accounts.Collaborate with project and service managers to ensure deliverables align with scope, schedule, budget, and quality benchmarks.Facilitate governance forums, such as quarterly business reviews (QBRs) and client steering meetings, to uphold alignment and transparency.Proactively identify and mitigate risks to safeguard both client trust and Telefónica Tech’s financial performance.Financial & Operational StewardshipManage financial performance and operational metrics to ensure sustainable account growth.
This London-based role centers on building and launching Ebury’s Internal AI Copilot for the Client Portfolio Management team. The AI Commercial Enablement Lead - Client Management will shape tools that help teams strengthen client relationships and manage portfolios more efficiently. Until now, Ebury’s AI efforts have focused on acquisition; this position shifts attention to supporting commercial teams and client management through AI-driven solutions. What you will do Lead the development and rollout of AI tools for the Client Portfolio Management team Design solutions that improve how teams manage and grow client relationships Collaborate with colleagues to ensure new tools meet the needs of commercial teams Work arrangement This position is based in London. The schedule includes four days per week in the office and one day remote.
WPP Media, based in London, operates as WPP's AI-driven media unit, combining media, data, and strategic partnerships to deliver creative personalization at scale. The company’s marketing platform, WPP Open, gives clients insight into the effectiveness of their media investments. For more details, see wppmedia.com. Role overview The Client Development Lead holds a senior position within the Global Growth & Transformation team. This group focuses on aligning growth, operational excellence, and transformation to strengthen WPP Media’s client partnerships. Working across global accounts and markets, the team sets best practices and introduces new working methods to support sustainable growth and deepen client relationships. This role centers on driving strategic growth, retention, and transformation for key global clients. The position blends direct client engagement, portfolio governance, program leadership, and cross-client value creation. It offers the opportunity to shape growth strategies at both the account and enterprise levels. What you will do Act as a strategic growth partner to Global Client Leaders on high-priority accounts Oversee growth planning, governance, and commercial accountability across the client portfolio Design and implement strategic client programs, including retention, redesign, and transformation initiatives Lead complex growth projects involving multiple stakeholders Apply best practices, insights, and scalable growth models across clients Support cross-client insights, recognize patterns, and help develop new capabilities
Client PartnerLocation: UK - London (expected to be in London as required by team/client)Work where you thrive — fully remote or hybrid from one of our offices, the choice is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to empower our clients to advance continuously. We collaborate closely with them to foster the skills and capabilities necessary to outperform their competitors, knowing that our success is intertwined with theirs. We are a collective of inquisitive, skilled individuals dedicated to making YLD a workplace where talented people aspire to grow and flourish.As a remote-first consultancy, we specialize in software engineering, product design, and data analytics. With teams situated in London, Lisbon, and Porto, we craft digital solutions that provide enduring value long after our collaboration concludes.About the Role:Due to our impressive growth, we are thrilled to welcome a new Client Partner to our team.This full-time position involves supporting several clients, engaging with key stakeholders, and learning from our experienced consultants in Agile methodologies. A background in Engineering, Product Design, Delivery, or a related field is advantageous, but we value diverse experiences.Your primary responsibility will be to assist our clients and consultants, ensuring that our partnerships are seamless and productive. Under the guidance of our senior leadership, you will gain insights into our business's strategic direction.This role places a strong emphasis on leading Agile teams, facilitating processes, and providing delivery support to cultivate healthy, high-performing teams.Your Day-to-Day Responsibilities:Establishing partnerships with clients, building trust, and understanding their needs and concerns.Coordinating and inspiring team members while providing leadership and direction, focusing on Agile facilitation (retrospectives, team health checks, continuous improvement).Participating in regular account reviews with clients and serving as the primary contact when issues arise. Providing weekly updates to the broader YLD team.Supporting profitability and performance metrics throughout the engagement, ensuring timely billing and payment processes.Enhancing YLD's reputation within client organizations, contributing ideas for potential improvements.
Planning Lead – Client Teams About WPP Media WPP is the creative transformation company, harnessing the power of creativity to forge better futures for our people, planet, clients, and communities. To learn more, visit wpp.com. As part of WPP, WPP Media represents our global media collective. In a world where media is omnipresent, we unite the finest platforms, talent, and partners to generate limitless opportunities for growth. For further details, explore wppmedia.com. About WPP & OpenDoor At WPP, we are continuously redefining the future of creativity across a broader canvas, merging unparalleled talent, resources, and skills to deliver an integrated suite of communications, experiences, commerce, and technology solutions. Over the past decade, we have established a specialized global client practice aimed at amplifying WPP’s impact for our major clients by connecting them with our best capabilities. Each team is tailored to meet a client's unique needs and challenges, ensuring streamlined access to essential expertise. This is the foundation of OpenDoor, our collaborative initiative with Amazon. The OpenDoor collaboration integrates the strengths and visions of both WPP and Amazon, creating a platform where every project opens doors to new possibilities. It empowers our team members to innovate, learn, excel, and occasionally stumble, all while driving impactful results. Our unique partnership model is designed to achieve next-level productivity, leveraging our industry-leading approach to People, Platforms, and Processes. OpenDoor transcends all WPP agencies and disciplines, including media, business consultancy, communications and brand strategy, technology and commerce, public relations, and production. The core values of OpenDoor are inspired by Amazon’s 16 Leadership Principles and WPP’s foundational values of being Open, Optimistic, and Extraordinary. Together, we challenge the status quo and strive to build a brighter future. By joining OpenDoor, you will be part of a cross-functional team collaborating with one of WPP’s top five clients, driving innovation and excellence in the media landscape.
Join our team as the Director of Client Services at m3usa, where you will lead our efforts in delivering exceptional service to our clients. You will be responsible for overseeing client relationships, ensuring satisfaction, and driving service excellence. As a key member of the leadership team, your strategic vision and operational expertise will enhance our client engagement and retention.
Join our passionate team at Climate Action as a Client Success Manager, where you will play a crucial role in ensuring our clients achieve their sustainability goals. You will be the primary point of contact for our clients, guiding them through our services and providing exceptional support to help them maximize their impact.
WSH Group is seeking a Client Host for its London location. This entry-level position is well suited to those interested in building a career in client service or hospitality. The team values collaboration and a strong focus on service. Key responsibilities Greet clients upon arrival and create a welcoming atmosphere Respond to client questions and direct inquiries to the right person or team Coordinate with colleagues to help maintain smooth daily operations What we look for Enthusiasm and a proactive approach to tasks Interest in learning and developing new skills Clear communication and a willingness to work as part of a team This role provides practical experience in a client-focused environment and a chance to develop foundational skills in hospitality and service.
Legal & General seeks a Client Onboarding Manager based in London. This position centers on guiding new clients through each step of the onboarding journey, ensuring they have the support needed to begin using Legal & General’s services effectively. Role overview The Client Onboarding Manager plays a key part in welcoming new clients and helping them transition smoothly into the company’s processes. The goal is to make sure clients understand how to use available services and feel confident from the start. What you will do Support clients as they move through onboarding Help clients get started with Legal & General’s services Work to ensure a smooth and positive introduction for each new client
Relay is revolutionizing the logistics landscape in the digital age. With a remarkable $35M Series A funding—the largest in Europe’s logistics sector—backed by visionary deep-tech investors Plural, our growth trajectory surpasses that of 99.98% of venture-backed startups. We are on a mission to build the most skilled and innovative team in the logistics industry.Our Mission is to eliminate barriers to commerce. In today's world, exorbitant delivery costs function as an invisible tax on e-commerce, dictating what can be sold online and who can participate. We aspire to create a future where goods can move freely among more people, transforming the online shopping experience into one that is effortless and inclusive for everyone.About Our Team• A dynamic group of ~110 professionals, with over 50% dedicated to engineering, product development, and data analysis.• A wealth of 45+ advanced degrees in fields such as computer science, mathematics, and operations research.• Leveraging thousands of data points analyzed for each parcel we handle.• Cultivating an intellectually stimulating environment characterized by first-principles thinking, rapid feedback loops, and a commitment to constant innovation.The RoleWe seek a Strategic Account Lead (UK) to spearhead the growth, retention, and profitability of our enterprise client portfolio. You will play a vital role in enhancing data integration between Relay and key clients, driving unparalleled network efficiency and performance. As the ambassador for our commercial clients, you will collaborate with various Relay teams to meet essential KPIs for profitable client growth.Ideal Candidate5-7 years of experience in B2B enterprise customer success or client management, preferably within fast-scaling or complex SaaS environments.Exceptional communication skills, with the ability to articulate ideas clearly in both written and verbal formats.Proficient in using Google Slides and Google Sheets for independent analysis and presentation creation.Proven ability to thrive in a fast-paced startup atmosphere and adapt to shifting priorities.Strong comfort level with data analytics; while you won't need to create dashboards, a solid understanding of data is essential.
About Us:Burson, a proud member of the WPP family, stands as a global leader in communications, dedicated to generating value for clients through enhanced reputation management. Our specialized teams, cutting-edge technologies, and innovative creativity empower brands to redefine their reputation as a strategic advantage, enabling them to lead in today's competitive landscape and beyond. Joining Burson means becoming part of a vibrant, global community of lifelong learners who excel at the forefront of innovation.WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s foremost brands. We integrate advanced media intelligence and data solutions with world-class creativity and transformative enterprise solutions, all powered by exceptional talent and our pioneering marketing platform, WPP Open. This unified approach helps our clients navigate change, seize opportunities, and achieve transformational growth. For further details, visit WPP.com.To learn more about us, please visit bursonglobal.com and follow us on LinkedIn and Instagram.Role Overview:The Global Client Experience Manager at Burson will be instrumental in driving organic growth across our network, particularly focusing on the Top 50 Global Client Leader program. This role is essential in ensuring that Burson's Client Leaders and teams provide a consistently high-level client experience by coordinating key Burson and WPP initiatives. Responsibilities include managing the annual client satisfaction survey, Vantage, utilizing insights from the Client Pulse Survey, and disseminating best practices across global and regional Client & Growth teams.We are seeking a highly organized, proactive, and relationship-driven team member eager to become a trusted partner to Global Client Leaders and key stakeholders across global and regional platforms. This position is perfect for someone who excels in connecting individuals, simplifying complexity, and unlocking growth potential within a global framework. A global mindset and the ability to foster meaningful connections throughout our network are critical for success in this role.
Senior Client PartnerLocation: UK - London (expected presence in London as required by team/client)Choose your ideal work environment — fully remote or hybrid from one of our offices, the decision is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to propel our clients forward. We partner with them to develop the skills and capabilities necessary to stay ahead in a competitive landscape, knowing that our success is intrinsically linked to theirs. Our team comprises inquisitive and talented individuals, dedicated to cultivating an environment where exceptional professionals thrive and evolve.As a remote-first consultancy, we specialize in software engineering, product design, and data. Our teams operate across London, Lisbon, and Porto, creating digital solutions that provide lasting value well beyond our engagement.About the role:YLD has experienced significant growth, and we are eager to welcome a new Client Partner to our team.This full-time position involves supporting several clients, collaborating with key stakeholders, and learning from our experienced consultants in the Agile domain. A background in Engineering, Product Design, Delivery, or similar fields is advantageous, but we value diverse experiences.Your primary responsibility will be to support our clients and consultants, ensuring that our engagements are smooth and productive. Under the guidance of our senior leadership, you will gain valuable insights into our business direction and strategy.This role emphasizes Agile team leadership, facilitation, and delivery support, focusing on fostering healthy, high-performing teams.Your day-to-day responsibilities:Manage client engagements throughout their lifecycle, collaborating with Commercial Teams during initial commitments, identifying opportunities, and working with consultant teams to meet client expectations;Develop long-term partnerships with clients and establish trust with key stakeholders to advocate for the best interests of the client;Conduct regular account assessments (weekly, monthly, quarterly) and serve as an escalation point when necessary;Oversee and manage profitability and performance across engagements, aligning with our internal financial targets.
Who We AreAt The Economist Group (TEG), our mission is to catalyze progress. This commitment unites everyone within our organization, where innovation, independence, and rigor are fundamental to our collective expertise. We empower individuals and organizations to confront and navigate the significant challenges shaping our world. Our analytical prowess, global insights, and evidence-based perspectives equip our clients to understand these transitions and strategically respond.We provide analysis and insights in various formats to subscribers and clients across 170 countries through our four primary businesses: The Economist, Economist Impact, Economist Intelligence, and Economist Education. Each upholds our esteemed global reputation for excellence and integrity.The Economist Group is a premier source of insight and analysis at the intersection of international markets, policy, technology, and society. Within TEG, Economist Impact serves as a thought leader addressing critical global themes, merging our unique capabilities in policy consulting, marketing services, and amplification.Our Global Health practice within Economist Impact delivers independent, specialized evidence synthesis, policy assessment, and strategic analysis for organizations across the healthcare ecosystem. With a rich history of examining the intersection of healthcare and local markets, we empower key decision-makers in industry, government, and NGOs to drive effective engagement and informed decision-making.We are currently seeking a highly motivated Senior Client Partner to join our dedicated health practice. Reporting to the VP Head of Partnerships in Health, this pivotal role will support the ongoing growth of our practice by managing key accounts and nurturing new healthcare clients. This individual will be an essential part of our global team, providing a range of policy, research, and marketing solutions that align with client strategies and promote value in future health systems. Additionally, this role will serve as a trusted advisor to both our clients and internal teams in developing strategic, impactful programs.
At Veeam, the leading global provider of data resilience solutions, we believe that businesses should have complete control over their data, anytime and anywhere. Our comprehensive suite of services includes data backup, recovery, portability, security, and intelligence, safeguarding the operations of over 550,000 customers globally. Join us in our mission to empower organizations and drive impactful change for some of the world's most renowned brands. The future of data resilience is now—embrace it with us.About the RoleAs the Lead Account Executive for Enterprise, you will oversee a portfolio of key FTSE 100 & 250 clients while also pursuing new enterprise accounts for growth and expansion. The ideal candidate will be organized and proactive in their approach, prepared to engage in discussions with a clear perspective, and inquisitive to uncover the connections between corporate goals, technological initiatives, risk management, and total cost of ownership (TCO). Enterprise sales is collaborative in nature; therefore, you will lead a team of specialized resources and executive sponsors to achieve optimal outcomes for your customers or prospects. A systematic approach is essential for identifying new opportunities, executing account strategies, and managing pipeline development in partnership with channels, GSIs, and Alliances to surpass quarterly and annual targets.This position offers remote working flexibility; however, travel will be required.
WPP Media, based in London, serves as WPP’s AI-driven media division. The team combines expertise in media, data, and partnerships to deliver creative solutions tailored to client needs. Through the WPP Open platform, clients can track the impact and effectiveness of their media investments. As Vice President of Client Transformation, this leadership role bridges WPP Media’s strategic goals with daily operations. The position focuses on building lasting client partnerships and guiding transformation initiatives for major accounts. What you will do Connect WPP Media’s strategy to operational execution, ensuring alignment across teams and projects Lead transformation projects for key clients, driving change and supporting growth objectives Foster trusted relationships with clients, acting as a partner in their ongoing development Work closely with agency partners to integrate operations and deliver consistent results What matters for success Strong leadership and relationship-building skills Ability to guide strategic change and see initiatives through from vision to execution Experience working with agency partners and managing complex client needs Location London, United Kingdom More about WPP Media can be found at wppmedia.com.
At Samba TV, we leverage our proprietary technology and data to monitor streaming and broadcast video worldwide. Our mission is to revolutionize the viewing experience for all. Our insights empower media companies to engage audiences effectively, helping advertisers reach viewers and measure impact across devices. With our unique cultural perspective shaped by global data and AI-driven insights, we have an inspiring narrative to tell.We are seeking a dynamic and seasoned Client Director to be a key player in our growth journey. This role presents an incredible opportunity to establish strategic partnerships with enterprise-level clients, positioning Samba TV as a trailblazer during a pivotal time in the media landscape.Reporting directly to the VP of Sales, you will spearhead revenue growth initiatives targeting Tier 1 brands, engaging senior marketing and media decision-makers at prominent advertising firms. Your demonstrated success in revenue generation within the data and advertising tech sectors, paired with a passion for digital media and innovation, will enable you to effectively advocate for our data solutions.In this consultative sales role, you will cultivate relationships with both new and existing customers—guiding them from market strategy development and client education to responding to RFPs and nurturing sales opportunities. You should be eager to learn, possess strong analytical skills, and be comfortable navigating complex sales cycles. A willingness to travel for client engagements and industry events is essential.
Role overview WPP Media is seeking a Client Lead to join the London office. The role centers on managing client accounts and developing long-term relationships. Success in this position means understanding client needs and making sure they are addressed by collaborating with internal teams to maintain high service standards. What you will do Manage a portfolio of client accounts as the primary contact Coordinate with teams to ensure client requirements are fulfilled accurately and on time Contribute to the development of strategies that align with client goals by working with colleagues across different functions Promote client satisfaction and encourage ongoing engagement Location This position is based in London, United Kingdom.
Role overview Oliver seeks a Client Growth Lead in London to help expand its client base. This role focuses on planning and carrying out client acquisition strategies, building strong relationships, and supporting customer satisfaction. What you will do Develop and implement client acquisition plans Maintain and strengthen relationships with clients Work to improve customer satisfaction across accounts
Role overview Pinterest is looking for a Lead Global Client Partner to focus on the Consumer Packaged Goods (CPG) sector from its London office. The position centers on building and managing important client relationships, steering strategic initiatives, and leading a team dedicated to delivering strong results for both clients and Pinterest. Key responsibilities Develop and sustain high-value partnerships with major CPG clients Guide and support a team working to achieve measurable outcomes for clients Shape and implement strategies that help CPG brands use Pinterest to strengthen marketing and drive business growth What makes this role unique Deep expertise in the CPG industry is essential. The Lead Global Client Partner applies sector knowledge to help brands maximize the value they get from Pinterest, supporting their marketing and growth goals through tailored partnerships and strategic leadership.
Join Our Team as a Medical Information Client Manager / Team LeadIn the dynamic world of pharmaceutical services, the Medical Information function stands as a crucial interface with customers, ensuring the safe and effective use of our products. This role involves providing timely, scientifically accurate, and evidence-based responses to inquiries from healthcare professionals, patients, caregivers, and payers.As part of the Medical Information Contact Center (MICC) team, you will facilitate client success through comprehensive oversight of assigned accounts. This includes implementation, ongoing management, regular meetings, and touchpoints to ensure deliverables align with expectations including key performance indicators (KPIs) and service levels.Your leadership will be vital as you mentor junior staff, support hiring initiatives, and manage direct reports. Furthermore, you'll engage in various projects to bolster the MICC team’s efforts.This position is office-based, and candidates must possess a valid work permit for the European Union or the UK.
THE ROLEAs a Client Delivery Lead (CDL) at Telefónica Tech, you will be a pivotal senior leader in client relations, dedicated to fostering trusted partnerships, driving account expansion, and ensuring seamless delivery outcomes. Positioned at the crossroads of Delivery and Business Development, you will serve as a strategic advisor, collaborating with key client executives to shape their strategies, co-create transformation roadmaps, and leverage Telefónica Tech's comprehensive technology offerings to achieve tangible business results. While this role encompasses all service lines at Telefónica Tech, it particularly emphasizes Data & AI initiatives, often initiating engagements that empower clients to harness data as a strategic asset, modernize their platforms, and derive value through analytics, governance, and automation. This role demands exceptional commercial insight, profound client empathy, and the capability to align strategic vision with operational effectiveness.Client Partnership & StrategyEstablish and cultivate long-lasting, trusted relationships with client executives, influencing decisions at the C-suite and board levels.Formulate and implement a multi-year account strategy that aligns with both client goals and Telefónica Tech’s growth aspirations.Act as a trusted advisor, guiding clients through their digital transformation across Cloud, Data & AI, Cyber Security, and Business Applications.Advocate for the client's interests within Telefónica Tech, ensuring their objectives translate into actionable results.Sales & Business DevelopmentCollaborate with Sales Executives and Service Lines to drive revenue growth and overall profitability.Identify and pursue cross-sell and up-sell opportunities across Telefónica Tech’s practices and service lines.Lead pre-sales solutioning and commercial strategy in conjunction with Sales Executives, Solution Consultants, and Practice Heads/CTOs.Develop compelling, outcome-focused proposals and presentations that clearly articulate client value and measurable impact.Contribute to account growth planning, innovation initiatives, and client referenceability efforts.Delivery & Execution OversightMaintain comprehensive accountability for delivery performance and client satisfaction across all projects and services within your accounts.Collaborate with project and service managers to ensure deliverables align with scope, schedule, budget, and quality benchmarks.Facilitate governance forums, such as quarterly business reviews (QBRs) and client steering meetings, to uphold alignment and transparency.Proactively identify and mitigate risks to safeguard both client trust and Telefónica Tech’s financial performance.Financial & Operational StewardshipManage financial performance and operational metrics to ensure sustainable account growth.
This London-based role centers on building and launching Ebury’s Internal AI Copilot for the Client Portfolio Management team. The AI Commercial Enablement Lead - Client Management will shape tools that help teams strengthen client relationships and manage portfolios more efficiently. Until now, Ebury’s AI efforts have focused on acquisition; this position shifts attention to supporting commercial teams and client management through AI-driven solutions. What you will do Lead the development and rollout of AI tools for the Client Portfolio Management team Design solutions that improve how teams manage and grow client relationships Collaborate with colleagues to ensure new tools meet the needs of commercial teams Work arrangement This position is based in London. The schedule includes four days per week in the office and one day remote.
WPP Media, based in London, operates as WPP's AI-driven media unit, combining media, data, and strategic partnerships to deliver creative personalization at scale. The company’s marketing platform, WPP Open, gives clients insight into the effectiveness of their media investments. For more details, see wppmedia.com. Role overview The Client Development Lead holds a senior position within the Global Growth & Transformation team. This group focuses on aligning growth, operational excellence, and transformation to strengthen WPP Media’s client partnerships. Working across global accounts and markets, the team sets best practices and introduces new working methods to support sustainable growth and deepen client relationships. This role centers on driving strategic growth, retention, and transformation for key global clients. The position blends direct client engagement, portfolio governance, program leadership, and cross-client value creation. It offers the opportunity to shape growth strategies at both the account and enterprise levels. What you will do Act as a strategic growth partner to Global Client Leaders on high-priority accounts Oversee growth planning, governance, and commercial accountability across the client portfolio Design and implement strategic client programs, including retention, redesign, and transformation initiatives Lead complex growth projects involving multiple stakeholders Apply best practices, insights, and scalable growth models across clients Support cross-client insights, recognize patterns, and help develop new capabilities
Client PartnerLocation: UK - London (expected to be in London as required by team/client)Work where you thrive — fully remote or hybrid from one of our offices, the choice is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to empower our clients to advance continuously. We collaborate closely with them to foster the skills and capabilities necessary to outperform their competitors, knowing that our success is intertwined with theirs. We are a collective of inquisitive, skilled individuals dedicated to making YLD a workplace where talented people aspire to grow and flourish.As a remote-first consultancy, we specialize in software engineering, product design, and data analytics. With teams situated in London, Lisbon, and Porto, we craft digital solutions that provide enduring value long after our collaboration concludes.About the Role:Due to our impressive growth, we are thrilled to welcome a new Client Partner to our team.This full-time position involves supporting several clients, engaging with key stakeholders, and learning from our experienced consultants in Agile methodologies. A background in Engineering, Product Design, Delivery, or a related field is advantageous, but we value diverse experiences.Your primary responsibility will be to assist our clients and consultants, ensuring that our partnerships are seamless and productive. Under the guidance of our senior leadership, you will gain insights into our business's strategic direction.This role places a strong emphasis on leading Agile teams, facilitating processes, and providing delivery support to cultivate healthy, high-performing teams.Your Day-to-Day Responsibilities:Establishing partnerships with clients, building trust, and understanding their needs and concerns.Coordinating and inspiring team members while providing leadership and direction, focusing on Agile facilitation (retrospectives, team health checks, continuous improvement).Participating in regular account reviews with clients and serving as the primary contact when issues arise. Providing weekly updates to the broader YLD team.Supporting profitability and performance metrics throughout the engagement, ensuring timely billing and payment processes.Enhancing YLD's reputation within client organizations, contributing ideas for potential improvements.
Planning Lead – Client Teams About WPP Media WPP is the creative transformation company, harnessing the power of creativity to forge better futures for our people, planet, clients, and communities. To learn more, visit wpp.com. As part of WPP, WPP Media represents our global media collective. In a world where media is omnipresent, we unite the finest platforms, talent, and partners to generate limitless opportunities for growth. For further details, explore wppmedia.com. About WPP & OpenDoor At WPP, we are continuously redefining the future of creativity across a broader canvas, merging unparalleled talent, resources, and skills to deliver an integrated suite of communications, experiences, commerce, and technology solutions. Over the past decade, we have established a specialized global client practice aimed at amplifying WPP’s impact for our major clients by connecting them with our best capabilities. Each team is tailored to meet a client's unique needs and challenges, ensuring streamlined access to essential expertise. This is the foundation of OpenDoor, our collaborative initiative with Amazon. The OpenDoor collaboration integrates the strengths and visions of both WPP and Amazon, creating a platform where every project opens doors to new possibilities. It empowers our team members to innovate, learn, excel, and occasionally stumble, all while driving impactful results. Our unique partnership model is designed to achieve next-level productivity, leveraging our industry-leading approach to People, Platforms, and Processes. OpenDoor transcends all WPP agencies and disciplines, including media, business consultancy, communications and brand strategy, technology and commerce, public relations, and production. The core values of OpenDoor are inspired by Amazon’s 16 Leadership Principles and WPP’s foundational values of being Open, Optimistic, and Extraordinary. Together, we challenge the status quo and strive to build a brighter future. By joining OpenDoor, you will be part of a cross-functional team collaborating with one of WPP’s top five clients, driving innovation and excellence in the media landscape.
Join our team as the Director of Client Services at m3usa, where you will lead our efforts in delivering exceptional service to our clients. You will be responsible for overseeing client relationships, ensuring satisfaction, and driving service excellence. As a key member of the leadership team, your strategic vision and operational expertise will enhance our client engagement and retention.
Join our passionate team at Climate Action as a Client Success Manager, where you will play a crucial role in ensuring our clients achieve their sustainability goals. You will be the primary point of contact for our clients, guiding them through our services and providing exceptional support to help them maximize their impact.
WSH Group is seeking a Client Host for its London location. This entry-level position is well suited to those interested in building a career in client service or hospitality. The team values collaboration and a strong focus on service. Key responsibilities Greet clients upon arrival and create a welcoming atmosphere Respond to client questions and direct inquiries to the right person or team Coordinate with colleagues to help maintain smooth daily operations What we look for Enthusiasm and a proactive approach to tasks Interest in learning and developing new skills Clear communication and a willingness to work as part of a team This role provides practical experience in a client-focused environment and a chance to develop foundational skills in hospitality and service.
Legal & General seeks a Client Onboarding Manager based in London. This position centers on guiding new clients through each step of the onboarding journey, ensuring they have the support needed to begin using Legal & General’s services effectively. Role overview The Client Onboarding Manager plays a key part in welcoming new clients and helping them transition smoothly into the company’s processes. The goal is to make sure clients understand how to use available services and feel confident from the start. What you will do Support clients as they move through onboarding Help clients get started with Legal & General’s services Work to ensure a smooth and positive introduction for each new client
Relay is revolutionizing the logistics landscape in the digital age. With a remarkable $35M Series A funding—the largest in Europe’s logistics sector—backed by visionary deep-tech investors Plural, our growth trajectory surpasses that of 99.98% of venture-backed startups. We are on a mission to build the most skilled and innovative team in the logistics industry.Our Mission is to eliminate barriers to commerce. In today's world, exorbitant delivery costs function as an invisible tax on e-commerce, dictating what can be sold online and who can participate. We aspire to create a future where goods can move freely among more people, transforming the online shopping experience into one that is effortless and inclusive for everyone.About Our Team• A dynamic group of ~110 professionals, with over 50% dedicated to engineering, product development, and data analysis.• A wealth of 45+ advanced degrees in fields such as computer science, mathematics, and operations research.• Leveraging thousands of data points analyzed for each parcel we handle.• Cultivating an intellectually stimulating environment characterized by first-principles thinking, rapid feedback loops, and a commitment to constant innovation.The RoleWe seek a Strategic Account Lead (UK) to spearhead the growth, retention, and profitability of our enterprise client portfolio. You will play a vital role in enhancing data integration between Relay and key clients, driving unparalleled network efficiency and performance. As the ambassador for our commercial clients, you will collaborate with various Relay teams to meet essential KPIs for profitable client growth.Ideal Candidate5-7 years of experience in B2B enterprise customer success or client management, preferably within fast-scaling or complex SaaS environments.Exceptional communication skills, with the ability to articulate ideas clearly in both written and verbal formats.Proficient in using Google Slides and Google Sheets for independent analysis and presentation creation.Proven ability to thrive in a fast-paced startup atmosphere and adapt to shifting priorities.Strong comfort level with data analytics; while you won't need to create dashboards, a solid understanding of data is essential.
About Us:Burson, a proud member of the WPP family, stands as a global leader in communications, dedicated to generating value for clients through enhanced reputation management. Our specialized teams, cutting-edge technologies, and innovative creativity empower brands to redefine their reputation as a strategic advantage, enabling them to lead in today's competitive landscape and beyond. Joining Burson means becoming part of a vibrant, global community of lifelong learners who excel at the forefront of innovation.WPP (LSE/NYSE: WPP) is the trusted growth partner for the world’s foremost brands. We integrate advanced media intelligence and data solutions with world-class creativity and transformative enterprise solutions, all powered by exceptional talent and our pioneering marketing platform, WPP Open. This unified approach helps our clients navigate change, seize opportunities, and achieve transformational growth. For further details, visit WPP.com.To learn more about us, please visit bursonglobal.com and follow us on LinkedIn and Instagram.Role Overview:The Global Client Experience Manager at Burson will be instrumental in driving organic growth across our network, particularly focusing on the Top 50 Global Client Leader program. This role is essential in ensuring that Burson's Client Leaders and teams provide a consistently high-level client experience by coordinating key Burson and WPP initiatives. Responsibilities include managing the annual client satisfaction survey, Vantage, utilizing insights from the Client Pulse Survey, and disseminating best practices across global and regional Client & Growth teams.We are seeking a highly organized, proactive, and relationship-driven team member eager to become a trusted partner to Global Client Leaders and key stakeholders across global and regional platforms. This position is perfect for someone who excels in connecting individuals, simplifying complexity, and unlocking growth potential within a global framework. A global mindset and the ability to foster meaningful connections throughout our network are critical for success in this role.
Senior Client PartnerLocation: UK - London (expected presence in London as required by team/client)Choose your ideal work environment — fully remote or hybrid from one of our offices, the decision is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to propel our clients forward. We partner with them to develop the skills and capabilities necessary to stay ahead in a competitive landscape, knowing that our success is intrinsically linked to theirs. Our team comprises inquisitive and talented individuals, dedicated to cultivating an environment where exceptional professionals thrive and evolve.As a remote-first consultancy, we specialize in software engineering, product design, and data. Our teams operate across London, Lisbon, and Porto, creating digital solutions that provide lasting value well beyond our engagement.About the role:YLD has experienced significant growth, and we are eager to welcome a new Client Partner to our team.This full-time position involves supporting several clients, collaborating with key stakeholders, and learning from our experienced consultants in the Agile domain. A background in Engineering, Product Design, Delivery, or similar fields is advantageous, but we value diverse experiences.Your primary responsibility will be to support our clients and consultants, ensuring that our engagements are smooth and productive. Under the guidance of our senior leadership, you will gain valuable insights into our business direction and strategy.This role emphasizes Agile team leadership, facilitation, and delivery support, focusing on fostering healthy, high-performing teams.Your day-to-day responsibilities:Manage client engagements throughout their lifecycle, collaborating with Commercial Teams during initial commitments, identifying opportunities, and working with consultant teams to meet client expectations;Develop long-term partnerships with clients and establish trust with key stakeholders to advocate for the best interests of the client;Conduct regular account assessments (weekly, monthly, quarterly) and serve as an escalation point when necessary;Oversee and manage profitability and performance across engagements, aligning with our internal financial targets.
Who We AreAt The Economist Group (TEG), our mission is to catalyze progress. This commitment unites everyone within our organization, where innovation, independence, and rigor are fundamental to our collective expertise. We empower individuals and organizations to confront and navigate the significant challenges shaping our world. Our analytical prowess, global insights, and evidence-based perspectives equip our clients to understand these transitions and strategically respond.We provide analysis and insights in various formats to subscribers and clients across 170 countries through our four primary businesses: The Economist, Economist Impact, Economist Intelligence, and Economist Education. Each upholds our esteemed global reputation for excellence and integrity.The Economist Group is a premier source of insight and analysis at the intersection of international markets, policy, technology, and society. Within TEG, Economist Impact serves as a thought leader addressing critical global themes, merging our unique capabilities in policy consulting, marketing services, and amplification.Our Global Health practice within Economist Impact delivers independent, specialized evidence synthesis, policy assessment, and strategic analysis for organizations across the healthcare ecosystem. With a rich history of examining the intersection of healthcare and local markets, we empower key decision-makers in industry, government, and NGOs to drive effective engagement and informed decision-making.We are currently seeking a highly motivated Senior Client Partner to join our dedicated health practice. Reporting to the VP Head of Partnerships in Health, this pivotal role will support the ongoing growth of our practice by managing key accounts and nurturing new healthcare clients. This individual will be an essential part of our global team, providing a range of policy, research, and marketing solutions that align with client strategies and promote value in future health systems. Additionally, this role will serve as a trusted advisor to both our clients and internal teams in developing strategic, impactful programs.
At Veeam, the leading global provider of data resilience solutions, we believe that businesses should have complete control over their data, anytime and anywhere. Our comprehensive suite of services includes data backup, recovery, portability, security, and intelligence, safeguarding the operations of over 550,000 customers globally. Join us in our mission to empower organizations and drive impactful change for some of the world's most renowned brands. The future of data resilience is now—embrace it with us.About the RoleAs the Lead Account Executive for Enterprise, you will oversee a portfolio of key FTSE 100 & 250 clients while also pursuing new enterprise accounts for growth and expansion. The ideal candidate will be organized and proactive in their approach, prepared to engage in discussions with a clear perspective, and inquisitive to uncover the connections between corporate goals, technological initiatives, risk management, and total cost of ownership (TCO). Enterprise sales is collaborative in nature; therefore, you will lead a team of specialized resources and executive sponsors to achieve optimal outcomes for your customers or prospects. A systematic approach is essential for identifying new opportunities, executing account strategies, and managing pipeline development in partnership with channels, GSIs, and Alliances to surpass quarterly and annual targets.This position offers remote working flexibility; however, travel will be required.
WPP Media, based in London, serves as WPP’s AI-driven media division. The team combines expertise in media, data, and partnerships to deliver creative solutions tailored to client needs. Through the WPP Open platform, clients can track the impact and effectiveness of their media investments. As Vice President of Client Transformation, this leadership role bridges WPP Media’s strategic goals with daily operations. The position focuses on building lasting client partnerships and guiding transformation initiatives for major accounts. What you will do Connect WPP Media’s strategy to operational execution, ensuring alignment across teams and projects Lead transformation projects for key clients, driving change and supporting growth objectives Foster trusted relationships with clients, acting as a partner in their ongoing development Work closely with agency partners to integrate operations and deliver consistent results What matters for success Strong leadership and relationship-building skills Ability to guide strategic change and see initiatives through from vision to execution Experience working with agency partners and managing complex client needs Location London, United Kingdom More about WPP Media can be found at wppmedia.com.
At Samba TV, we leverage our proprietary technology and data to monitor streaming and broadcast video worldwide. Our mission is to revolutionize the viewing experience for all. Our insights empower media companies to engage audiences effectively, helping advertisers reach viewers and measure impact across devices. With our unique cultural perspective shaped by global data and AI-driven insights, we have an inspiring narrative to tell.We are seeking a dynamic and seasoned Client Director to be a key player in our growth journey. This role presents an incredible opportunity to establish strategic partnerships with enterprise-level clients, positioning Samba TV as a trailblazer during a pivotal time in the media landscape.Reporting directly to the VP of Sales, you will spearhead revenue growth initiatives targeting Tier 1 brands, engaging senior marketing and media decision-makers at prominent advertising firms. Your demonstrated success in revenue generation within the data and advertising tech sectors, paired with a passion for digital media and innovation, will enable you to effectively advocate for our data solutions.In this consultative sales role, you will cultivate relationships with both new and existing customers—guiding them from market strategy development and client education to responding to RFPs and nurturing sales opportunities. You should be eager to learn, possess strong analytical skills, and be comfortable navigating complex sales cycles. A willingness to travel for client engagements and industry events is essential.
Jul 9, 2025
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