Director of Client Services

Join our team as the Director of Client Services at m3usa, where you will lead our efforts in delivering exceptional service to our clients. You will be responsible for overseeing client relationships, ensuring satisfaction, and driving service excellence. As a key member of the leadership team, your strategic vision and operational expertise will enhance our client engagement and retention.

At Samba TV, we leverage our proprietary technology and data to monitor streaming and broadcast video worldwide. Our mission is to revolutionize the viewing experience for all. Our insights empower media companies to engage audiences effectively, helping advertisers reach viewers and measure impact across devices. With our unique cultural perspective shaped by global data and AI-driven insights, we have an inspiring narrative to tell.We are seeking a dynamic and seasoned Client Director to be a key player in our growth journey. This role presents an incredible opportunity to establish strategic partnerships with enterprise-level clients, positioning Samba TV as a trailblazer during a pivotal time in the media landscape.Reporting directly to the VP of Sales, you will spearhead revenue growth initiatives targeting Tier 1 brands, engaging senior marketing and media decision-makers at prominent advertising firms. Your demonstrated success in revenue generation within the data and advertising tech sectors, paired with a passion for digital media and innovation, will enable you to effectively advocate for our data solutions.In this consultative sales role, you will cultivate relationships with both new and existing customers—guiding them from market strategy development and client education to responding to RFPs and nurturing sales opportunities. You should be eager to learn, possess strong analytical skills, and be comfortable navigating complex sales cycles. A willingness to travel for client engagements and industry events is essential.

Role Overview WPP Media is hiring a Director of Client Transformation in London. This senior leader guides strategic change across a diverse client portfolio, focusing on improving client experience and service delivery. What You Will Do Shape and execute strategic initiatives that support client transformation goals Lead and develop a team focused on delivering measurable improvements for clients Use data-driven insights to identify and implement solutions that strengthen client brands in the digital space Location This position is based in London, United Kingdom.

About WPP MediaWPP is a leading growth partner for the world’s foremost brands. Our exceptional talent, trusted data, and strategic partnerships come together through our innovative marketing platform, WPP Open, empowering clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media, as WPP's AI-driven media unit, integrates media, data, and partnerships for delivering creative personalization at scale. With WPP Open and powered by Open Intelligence, our clients gain clear insights into the effectiveness of their media investments.For further details, please visit wppmedia.com.Role OverviewThe Client Director for Strategy serves as a senior strategic and commercial leader, focusing on clients like Unilever Beauty and Wellbeing, FirstGroup, and GROW Mindshare’s specialized brand growth unit.In this role, you will provide invaluable advisory support to senior marketing leaders, ensuring that communication strategies align with growth ambitions, investment priorities, and long-term value creation.In collaboration with Unilever Beauty and Wellbeing, you will help drive the organization’s transformation towards building culturally relevant and distinct brands, emphasizing the pivotal role of media in generating desire and commercial success.Within GROW, you will engage with founder-led startups and scale-ups such as Wild, Liquid IV, and Huel, facilitating their growth through a balanced approach to brand building and performance investment.

About AND Digital AND Digital is a technology company focused on transforming digital delivery and closing the digital skills gap. Since 2014, we have helped organizations create outstanding digital products and build strong digital teams. Our regional teams, known as 'Clubs,' work closely with clients to provide dedicated support and foster lasting partnerships. With over 1,300 people across Clubs in the UK and Europe, AND Digital continues to grow organically. We have plans to expand globally and remain committed to building legacies for our clients through collaboration and expertise. Role Overview: Client Service Director The Client Service Director leads the relationship between AND Digital’s Clubs and client organizations. This role manages ongoing engagements, drives account growth, and builds long-term partnerships. The position calls for an experienced account manager who combines strong relationship skills with commercial insight to grow client revenue. Main Responsibilities Client Relationship Management: Manage a varied client portfolio, developing trusted relationships with key stakeholders to strengthen AND Digital’s impact. Account Growth: Create and execute strategic account plans that deliver value for clients and support AND Digital’s growth. Identify and pursue new business opportunities. Client Assurance: Oversee daily client communications, onboarding, and team rotations to ensure smooth operations and clear information flow. People Leadership: Communicate AND Digital’s mission and goals, connecting our services to client needs. Commercial Management: Maintain commercially successful accounts with minimal supervision. Use commercial expertise to prevent revenue loss, contribute to Statements of Work (SOWs), and understand contract terms and risks. Team Building: Assemble and manage a team tailored to each client’s needs and staff skills. Participate in internal and client scheduling meetings to keep plans current. Issue Resolution: Serve as a trusted escalation point for clients and delivery teams, resolving issues proactively to support successful outcomes. What Sets AND Digital Apart Our culture is shaped by three core values: wonder, share, and delight. Collaboration and continuous learning are at the heart of our workplace. AND Digital offers an environment where people grow and make a real difference for clients and colleagues alike.

Join BetterUp as a Client Delivery Director for the EMEA region, where you will lead the execution of impactful coaching programs for our diverse clientele. This pivotal role demands a strategic thinker with a passion for fostering growth and enhancing client experiences. You will collaborate with cross-functional teams to ensure that our clients receive exceptional service and support, driving long-term success and satisfaction.

WELCOME TO SLEEK EVENTS. IT'S A PLEASURE TO CONNECT.Founded in 2013 by Jennifer Davidson, we are an independent experience partner specializing in creating exceptional events and experiences for some of the world’s most renowned brands.Our collaboration with innovative and ambitious clients allows us to deliver impactful solutions—be it a vibrant product roadshow, a transformed B2B conference, a global car launch, or a prominent industry exhibition. Our mission is straightforward: to design human-centric experiences that foster community, ignite innovation, encourage collaboration, and unveil new opportunities for our clients.Our dedication to excellence has earned us spots on the prestigious Sunday Times 100 Fastest Growing Company List (#21) and the Business Leader Growth 500 list for 2025. We are equally proud to be recognized as a 2025 Sunday Times and Campaign 'Best Place to Work'. These accolades emphasize our commitment to achieving success while prioritizing our people, purpose, and standards—a philosophy we refer to as 'growth without compromise.'ABOUT USAt Sleek, we embody a people-first ethos. We celebrate individualism, uphold high standards, and believe that meaningful leadership and outstanding work are intertwined. Every team member is self-driven, inquisitive, and dedicated to personal and professional growth, irrespective of their position. We appreciate individuals who take initiative, address challenges proactively, respond to feedback, and thrive in a dynamic, high-performance environment.Located in Wimbledon, our headquarters boasts a bright, modern, and collaborative atmosphere where team members genuinely enjoy sharing ideas, music playlists, lunchtime conversations, and occasional visits from our office dogs. Proudly embracing the Office By Design philosophy, we work from our headquarters four days a week with one remote workday, complemented by flexible core hours. This schedule is integral to our operations, as we believe we learn and perform better when together—after all, our business revolves around uniting people.Our organizational structure is purposefully designed for growth, heavily investing in team development. Sleek is a welcoming space for all, catering to everyone from newcomers to seasoned professionals. We are committed to fostering a community where you can thrive and reach your full potential.We actively encourage applications from diverse backgrounds and are prepared to make reasonable adjustments throughout the interview process as needed—just let us know.ROLE SUMMARYThe Client Experience Director is a senior position responsible for overseeing the end-to-end client journey, ensuring exceptional service delivery and fostering long-term relationships with our clients.

For over two decades, Smartsheet has empowered individuals and teams to achieve remarkable results. From streamlined work management to innovative, scalable solutions, we have consistently prioritized flow. Our mission is to create tools that enable teams to automate tedious tasks, derive valuable insights, and work more intelligently. More than just tools, we foster an environment that encourages bold thinking, decisive action, and the pursuit of meaningful work. When challenges are met with purpose and passion, that’s where the real magic happens, and it’s what drives us every day.We are currently seeking a seasoned Director of Client Services to join our Professional Services Sales team.In this role, you will be tasked with achieving professional services bookings targets by promoting Smartsheet’s diverse range of Professional Services offerings. Your efforts will significantly enhance customer adoption of the Smartsheet platform across various intelligent work management solutions. You will serve as a sales overlay for two Enterprise Sales teams covering approximately 10-15 territories across the EMEA region. This position involves managing the complete sales process for services-only opportunities and working closely with Account Executives on combined software licensing and services sales opportunities.This role reports to the Director of Professional Services Sales and Customer Outcomes in the EMEA region.Your Responsibilities Will Include:Gaining a deep understanding of Smartsheet's evolving suite of professional services and how they align with various solutions and customer maturity levels.Developing services-specific territory plans that outline priority accounts, key opportunities, and stakeholder relationship maps, integrating them into Account Executives' overall strategies.Accurately forecasting monthly and quarterly professional services bookings for your assigned territories.Maintaining pipeline integrity in Salesforce and Clari, ensuring all necessary fields and notes are current.Generating new business and expanding existing service pipelines through customized outbound initiatives.Overseeing a seamless technical scoping process, collaborating with Solutions Engineers, Solutions Architects, and Solutions Consultants.Leading the presentation of solutions proposals, effectively communicating compelling value at all levels of the customer organization, from individual contributors to executives.Negotiating pricing and terms for custom Statements of Work (SOWs) and packaged services.

Who are we? At Ensono, we pride ourselves on being a relentless ally, committed to challenging the status quo and empowering our clients to Do Great Things. As a trusted technology advisor and managed services provider, we guide clients through continuous change and help them embrace innovation. We offer cutting-edge hybrid cloud solutions, infrastructure, mainframe transformation, data services, identity and access management (IDAM), and cloud-native technologies, all designed to simplify complex business challenges and create new pathways to success. With our headquarters in the USA and strong backing from private equity, we have consistently achieved growth year-on-year and have a solid track record in the UK and Europe, with exciting plans for further expansion! About the Role We are in search of a dynamic new business seller to drive growth within our digital portfolio. This quota-carrying sales position is dedicated to identifying, developing, and closing new logo opportunities, particularly focusing on our Data, AI, and cloud-native transformation services, while also integrating broader Ensono offerings aligned with client needs. You will take ownership of generating your own pipeline, collaborating closely with our Alliance Director to leverage strategic partnerships with hyperscalers, and positioning Ensono’s digital capabilities as a gateway to fostering long-term client relationships. By managing the complete sales lifecycle from lead generation to closing, you will engage both business and technical stakeholders to identify opportunities that deliver measurable business value through enhanced data insights, intelligent automation, modern application architectures, and aligned infrastructure or managed services where applicable. Your success in this role will stem from proactive demand generation, robust internal collaboration, and a consistent track record of converting new opportunities into profitable, scalable client engagements.

About WPP MediaWPP is the premier growth partner for the world's foremost brands. Harnessing exceptional talent, trusted data, and strategic intelligence, along with leading partnerships unified by our innovative marketing platform, WPP Open, we empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media stands as WPP's AI-driven media operating unit, seamlessly integrating media, data, and partnerships to deliver personalized creativity on a grand scale. Through WPP Open and powered by Open Intelligence, clients gain clear visibility into the effectiveness of their media investments.For further insights, visit wppmedia.com.Role Summary and ImpactThe Director of Client Finance Data & Platform serves as the chief architect and steward of Abacus, our essential Global Client Finance data ecosystem. This pivotal leadership position is tasked with constructing and managing dependable data pipelines, establishing robust standards, and creating user-friendly self-service interfaces that will revolutionize our Global Client Finance function.

About WPPWPP serves as a trusted growth partner for leading global brands. We leverage exceptional talent, reliable data and insights, and premier partnerships—integrated through our innovative marketing platform, WPP Open—to help clients navigate change, seize opportunities, and achieve transformational growth.WPP Media is WPP's AI-driven media unit, unifying media, data, and partnerships to deliver personalized creative solutions at scale. By harnessing WPP Open and driven by Open Intelligence, our clients gain clear visibility into the effectiveness of their media investments.For more information, visit wppmedia.com.Position: Associate Director, Global Operations Client LeadershipReports to: Global Head of Brand MediaThe RoleThis is a remarkable opportunity for a dynamic and innovative media professional to emerge as a trusted partner for clients and a pivotal leader within the WPP family.Joining the global adidas team, you will play a crucial role in executing one of the industry's most exciting media transformation projects. Your primary objective will be to support our global and local teams, ensuring that we effectively meet demands by optimizing tools, offering guidance, and streamlining both internal and external processes.Why This Role is Exciting:Collaborate with one of the world's most iconic sports brands.Engage with a diverse and international team across WPP and adidas on a global scale.Have the opportunity to establish a world-class operations function that sets industry benchmarks.

About The RoleWe are seeking a dynamic and well-connected sales leader to spearhead our Client Sales and Partnerships division, focusing on the Finance, Business, and Technology sectors. The ideal candidate will have a solid history of successfully navigating complex digital partnerships and cultivating robust strategic relationships with clients.We require an individual who possesses deep-rooted connections within the UK’s Finance, Business, and Technology industries, with direct access to influential marketing decision-makers at top-tier brands.This position demands someone who is already a trusted advisor to CMOs, Marketing Directors, Heads of Media, and senior strategists and planners within these domains.Key ResponsibilitiesUtilize your existing network of senior marketing contacts across the finance, banking, asset management, fintech, B2B technology, and business services sectors to generate new business opportunities.Forge and nurture direct relationships with CMOs, Marketing Directors, and Heads of Media across key accounts to ensure continuous revenue growth.Proactively lead sales initiatives within the sector, identifying premium partnership opportunities across Telegraph Media Group’s commercial offerings.Drive revenue through proactive client engagement, while collaborating with internal Digital and Editorially Integrated Partnerships (EIP) teams on significant proposals and pitches.Recognize mid- to long-term partnership prospects ahead of formal agency briefings by leveraging strong client and agency relationships.Work closely with internal experts from Digital, Editorial Partnerships, Innovation, and Creative teams to craft market-leading commercial solutions.Play a pivotal role in establishing enduring strategic partnerships with major brands across the sector.Effectively transition opportunities to internal specialist teams while ensuring superior client service throughout the commercial lifecycle.Maintain a comprehensive understanding of sector dynamics in finance, banking, and technology to uncover emerging business opportunities.

Role Overview Pure Storage is shaping the future of data storage technology. The company is seeking a Client Solutions Director for Strategic Accounts in Financial Services, based in London. This leader will set the technical direction for major financial services accounts in the UK and guide a team of systems engineers. The position plays a central role in pre-sales strategy, team management, and building relationships with executive stakeholders. What You Will Do Technical Leadership: Define and execute the technical vision for assigned accounts, making sure it supports Pure Storage's business goals. Team Development: Build and maintain a high-performing pre-sales team, focusing on both achieving sales targets and supporting individual growth. Operational Excellence: Use data to improve operational results, adjust sales strategies, and contribute to closing new business. Cross-Functional Collaboration: Work closely with other teams so that technical plans align with product development and customer needs. Change Management: Lead technical projects and manage the rollout of strategies that respond to shifts in the market. Location London, United Kingdom

About Us:AND Digital is a forward-thinking technology company committed to enhancing digital delivery and bridging the digital skills divide. Since our inception in 2014, we have empowered organizations to develop superior digital products and cultivate robust digital teams.At AND Digital, we believe in creating lasting legacies for our clients. We achieve this by fostering close-knit relationships within our regional offices, known as 'Clubs', ensuring our partners receive dedicated support from teams located nearby.This innovative approach has fueled our remarkable growth, and as of today, we are a team of over 1,300 professionals, with Clubs across the UK and Europe, and ambitious plans for global expansion in the coming years.Join us in our mission to close the global digital skills gap.Your Role:The Account Director is a crucial strategic position, responsible for nurturing relationships between the Club and its clients, overseeing current projects, expanding accounts, and fostering enduring partnerships between AND Digital and client organizations.We are seeking a seasoned account manager who excels in the day-to-day management of client relationships and possesses the commercial acumen necessary to drive client growth and revenue.Client Relationship Management: You will oversee a portfolio of clients, tasked with establishing and cultivating trusted relationships with key stakeholders to amplify AND's impact.Account Growth: Develop and implement effective account strategies that deliver value to our clients while supporting AND's growth, identifying, shaping, and successfully pitching new business opportunities.Client Assurance: Manage daily client and AND team requirements, ensuring clear and timely communications, onboarding, and team rotations.People Leadership: Clearly communicate AND's mission and objectives, fostering connections between AND's offerings, our clients, and our goals.Commercial Management: Sustain commercially viable accounts with minimal oversight, utilizing solid commercial knowledge to proactively mitigate revenue loss. You will also assist in creating Statements of Work (SOWs) and must have a comprehensive understanding of contract terms and commercial risks.Team Building: Responsible for assembling and sourcing a team for the client based on the skills and needs of our personnel, including attending internal and client scheduling meetings and ensuring schedules are current.Issue Resolution: Act as a trusted escalation point for both the client and delivery team, addressing and resolving challenges to ensure successful outcomes.Why Work with AND Digital?Our core values—wonder, share, and delight—shape our client interactions and define our workplace culture. We believe in collaboration, a supportive environment, and the continuous development of our people.

Role Overview impact is hiring a Director of Customer Success in London. This senior leader will guide a team focused on client satisfaction and the effective adoption of our solutions. The position centers on building strategies that improve customer engagement and retention. What You Will Do Lead and mentor the customer success team to deliver strong client outcomes Design and implement initiatives that increase customer engagement and loyalty Work closely with teams across the company to support customer-focused improvements and innovation What We Look For Experience leading customer success or account management teams Proven ability to drive customer satisfaction and retention Strategic thinking and a collaborative approach Strong communication and leadership skills

About WPP MediaWPP serves as a trusted growth partner for the world's foremost brands. With exceptional talent, reliable data and insights, and premier partnerships—united by our innovative marketing platform, WPP Open—we empower clients to navigate change, seize opportunities, and achieve transformative growth.WPP Media is WPP's AI-powered media operating unit, integrating media, data, and partnerships to provide creative personalization at scale. Through WPP Open and driven by Open Intelligence, clients gain clarity on where, how, and why their media investments yield results.For further details, please visit wppmedia.com.Position: Director of Activation - Client TeamsAbout WPP & OpenDoorAt WPP, we continually redefine the future of creativity on an expansive canvas by merging unparalleled talent, resources, and skills to offer a comprehensive suite of communications, experience, commerce, and technology.Over the past decade, we've established a dedicated global client practice aimed at enhancing WPP's influence for our largest clients by providing customized teams tailored to their unique needs and challenges, facilitating seamless access to the right capabilities. This is exemplified by our creation of OpenDoor for Amazon.OpenDoor represents a unique collaboration that combines the strengths and visions of WPP and Amazon. Every project, whether at WPP or Amazon, opens new possibilities, allowing our team to drive impactful results—fostering innovation, growth, learning, and the occasional lesson in failure.

Join WPP Media as a Strategy Director!About WPP MediaWPP is at the forefront of creative transformation, leveraging the power of creativity to foster better futures for individuals, communities, clients, and the planet. Discover more at wpp.com.WPP Media serves as WPP’s global media collective, uniting the best platforms, people, and partners to create boundless growth opportunities in a media-rich world. Learn more at wppmedia.com.Role Summary and ImpactIn a landmark achievement following a competitive pitch in Q4 2025, Reckitt has entrusted its entire European media strategy to WPP. We are seeking a passionate Strategy Director to join Reckitt's central strategy team at WPP Media. This pivotal team will uphold industry-leading strategic planning for Reckitt’s diverse portfolio across four key categories: Self Care, Intimate Wellness, Germ Protection, and Household. You will collaborate closely with Reckitt’s central media, communications, and strategy teams to innovate, inspire, and drive positive outcomes for consumers and brands.Your Responsibilities:Strategic Planning ExpertiseDevelop deep insights into communication ecosystems and best practices for planning.Create strategic recommendations with actionable implications for regional and market-specific media strategies.Become proficient in a variety of internal and external tools to gain insights into consumer behavior and identify growth opportunities.Maintain a strong, informed perspective on the media landscape, including relevant trends affecting Reckitt’s audience and the CPG category.Communications Planning and StorytellingLead the development of planning presentations, defining necessary inputs and collaborating with cross-functional teams (e.g., social, influencer, analytics, insights) to craft evidence-based strategic recommendations.Facilitate brainstorming sessions to generate creative campaign ideas.Demonstrate intellectual curiosity and problem-solving skills to analyze data and extract valuable insights.

POSITION OVERVIEW:The Medical Information department is a vital, client-facing role that facilitates the safe and effective utilization of pharmaceutical products by delivering timely, scientifically accurate, and evidence-based information in response to inquiries from healthcare professionals, patients, caregivers, and payers. Our team also plays a pivotal role in managing adverse events and product complaints. As a member of the Medical Information Contact Center (MICC), the Associate Director is responsible for ensuring client satisfaction through the management of assigned accounts, overseeing implementation, ongoing support, and regular meetings. This role necessitates a deep understanding of client requirements to ensure that deliverables align with expectations, including key performance indicators (KPIs). The Associate Director will also lead and support the professional development of direct reports, providing guidance on MICC operations and client/project management.This is a full-time position based from home, ideally suited for candidates located in Poland, Ireland, the UK, Italy, Portugal, Germany, or Spain. The successful candidate must have the legal right to work within the European Union or the UK.

Client PartnerLocation: UK - London (expected to be in London as required by team/client)Work where you thrive — fully remote or hybrid from one of our offices, the choice is yours!Department: Client ServicesEmployment Type: PermanentAbout YLD:At YLD, our mission is to empower our clients to advance continuously. We collaborate closely with them to foster the skills and capabilities necessary to outperform their competitors, knowing that our success is intertwined with theirs. We are a collective of inquisitive, skilled individuals dedicated to making YLD a workplace where talented people aspire to grow and flourish.As a remote-first consultancy, we specialize in software engineering, product design, and data analytics. With teams situated in London, Lisbon, and Porto, we craft digital solutions that provide enduring value long after our collaboration concludes.About the Role:Due to our impressive growth, we are thrilled to welcome a new Client Partner to our team.This full-time position involves supporting several clients, engaging with key stakeholders, and learning from our experienced consultants in Agile methodologies. A background in Engineering, Product Design, Delivery, or a related field is advantageous, but we value diverse experiences.Your primary responsibility will be to assist our clients and consultants, ensuring that our partnerships are seamless and productive. Under the guidance of our senior leadership, you will gain insights into our business's strategic direction.This role places a strong emphasis on leading Agile teams, facilitating processes, and providing delivery support to cultivate healthy, high-performing teams.Your Day-to-Day Responsibilities:Establishing partnerships with clients, building trust, and understanding their needs and concerns.Coordinating and inspiring team members while providing leadership and direction, focusing on Agile facilitation (retrospectives, team health checks, continuous improvement).Participating in regular account reviews with clients and serving as the primary contact when issues arise. Providing weekly updates to the broader YLD team.Supporting profitability and performance metrics throughout the engagement, ensuring timely billing and payment processes.Enhancing YLD's reputation within client organizations, contributing ideas for potential improvements.

Role overview WPP Media is seeking a Client Lead to join the London office. The role centers on managing client accounts and developing long-term relationships. Success in this position means understanding client needs and making sure they are addressed by collaborating with internal teams to maintain high service standards. What you will do Manage a portfolio of client accounts as the primary contact Coordinate with teams to ensure client requirements are fulfilled accurately and on time Contribute to the development of strategies that align with client goals by working with colleagues across different functions Promote client satisfaction and encourage ongoing engagement Location This position is based in London, United Kingdom.