About the job
Smarsh helps organizations manage risk and make the most of their digital communications. Over 6,500 organizations in regulated industries trust Smarsh to spot compliance, legal, and reputational risks across more than 80 communication channels. The company’s focus on innovation has led to recognition from Gartner and Forrester, and Smarsh has appeared on the Inc. 5000 list of fastest-growing American companies every year since 2008.
Role overview
The Channel Partner Business Operations Analyst supports the operational efficiency and data accuracy of the global channel partner organization. This role ensures performance transparency and reliable reporting for channel operations.
Reporting to the Global Operations Director for Channel Partners, this analyst acts as the analytical and operational foundation for the channel business. Work centers on precise forecasting, consistent reporting, and scalable processes for partner recruitment, enablement, and renewals.
Collaboration
This position works closely with Channel Sales, Partner Success, Enablement, Finance, and RevOps teams. The analyst helps maintain a channel operation built on precision, transparency, and accountability.

