Business Operations & Strategy Associate

The Global Public Sector (GPS) team at ScaleAI is rapidly expanding as we strive to develop dependable AI systems for governments worldwide. This endeavor represents one of the most ambitious and impactful challenges of our era, and we are on the lookout for talented, mission-driven operators to join our team. We are seeking a Business Operations & Strategy Associate to facilitate crucial initiatives across GPS product development, engineering, sales, marketing, and core operations. The ideal candidate is a highly analytical generalist who thrives in dynamic environments, adept at transitioning between strategic problem-solving and hands-on execution to enhance daily operations. No task is too insignificant if it contributes to our impact. Your Responsibilities: Assist in establishing the team’s core operational rhythms and strategic planning activities, including structuring inputs for business reviews, planning cycles, deep dives, and offsite meetings to enable clear decision-making and effective execution. Collaborate with functional leaders to monitor and validate OKRs and key performance metrics, aiding teams in transitioning from goals to measurable results. Lead the preparation for team All Hands by crafting narratives, simplifying complex work into concise updates, and ensuring accountability for commitments. Work closely with Sales Operations on forecasting and pipeline reviews to enhance predictability and drive more cohesive execution across the go-to-market team. Partner with Product Managers and Product Operations to align roadmap decisions with delivery capacity, operational constraints, and downstream implications. Identify and resolve cross-functional operational gaps by structuring solutions and driving implementation when ownership or processes are unclear. Preferred Qualifications: A strong inclination for diving into data, applying first principles thinking, and iterating swiftly to achieve results. A results-oriented mindset, with a proven track record of being resourceful when it matters most. A collaborative spirit and low ego; eager to work alongside intelligent, humble colleagues and do whatever is necessary to ensure team success. An approachable interpersonal style, effective in interactions ranging from in-depth technical discussions with engineers to polished communications with executives. Demonstrated ability to cultivate high-trust relationships across diverse organizational levels. Experience in product or project management, successfully guiding projects from inception to launch. Exceptional qualitative and quantitative analytical capabilities.

About FaireFaire is a revolutionary online wholesale marketplace founded on the principle that local is the future. Independent retailers worldwide are generating more revenue than giants like Walmart and Amazon combined, yet they remain relatively small compared to these corporate behemoths. At Faire, we harness the power of technology, data, and machine learning to unite this vibrant community of entrepreneurs globally. Imagine your favorite local boutique — we empower them to discover and showcase exceptional products from around the world in their shops. By providing the right tools and insights, we aim to level the competitive landscape, enabling small businesses everywhere to thrive against big box and e-commerce competitors.By fostering the growth of independent businesses, Faire contributes positively to local economies on a global scale. We are on the lookout for intelligent, resourceful, and passionate individuals to join us in driving the shop local movement. If you share our belief in community, we invite you to become part of ours.About this roleWe are seeking a Senior Associate for Strategy & Operations to play a crucial role in steering informed, data-driven decisions across our international operations. In this position, you will utilize a unique blend of analytical skills, strategic insight, and execution to spearhead growth for our business.As an integral member of the International Strategy team, you will have the opportunity to lead high-impact projects from inception to conclusion. Collaborating cross-functionally with Product, Sales, Operations, Marketing, and Finance teams, you will contribute to our strategic roadmap by deriving insights and translating them into actionable initiatives.This position suits individuals who thrive as impactful contributors in a dynamic, collaborative, and data-centric environment, with the chance to engage with various functional teams.This role is based in our London, UK office (3 days in the office).

Relay is revolutionizing the logistics landscape for the digital age. With a landmark logistics Series A funding of $35 million from leading deep-tech investors Plural, whose portfolio includes advancements in fusion energy and space exploration, Relay is outpacing 99.98% of venture-backed startups in terms of growth. We are on a mission to build an exceptionally talented team, the most skilled in the logistics sector.Our Mission is to eliminate friction in commerce. High delivery costs currently impose an invisible tax on e-commerce, shaping what can be marketed online and restricting participation. We envision a future where goods move freely among individuals, creating a seamless and inclusive online shopping experience.THE TEAM• A close-knit group of approximately 110 individuals, with over 50% specializing in engineering, product development, and data analysis.• More than 45 advanced degrees in disciplines such as computer science, mathematics, and operations research.• We analyze and predict thousands of data points for every parcel we manage.• A culture that thrives on first principles thinking, fast feedback cycles, and continuous experimentation.About the RoleAs we expand our network of over 600 pitstop partners across the UK, each partner requires careful onboarding, consistent performance monitoring, coordination with our Middle Mile operations, and support during challenges. Currently, much of this knowledge is held informally, relying on manual processes and ad-hoc solutions that do not scale.This position aims to transform these processes. You will oversee the systems aspect of our Pitstop operations: determining optimal procedures, designing scalable infrastructures, and collaborating with product and engineering teams to implement solutions. Your role will not merely involve problem analysis but also executing lasting fixes that can handle tenfold growth.We seek a candidate skilled in systems thinking, capable of clear communication, and proficient in driving projects to completion. Experience in a dynamic operations or strategy role is essential, as is the ability to engage effectively with engineers.

About Northslope TechnologiesAt Northslope Technologies, we believe that the future will be shaped by generational companies leveraging mission-specific AI software to gain a competitive edge over traditional SaaS solutions. Our focus is on creating purpose-built production AI applications that empower organizations across various industries to operate with the efficiency, scalability, and profitability characteristic of enterprise software.We are on a mission to redefine software development — delivering solutions that adapt seamlessly to the unique needs of the businesses we support, crafted by engineers who are deeply attuned to both technology and customer experience. The RoleWe are seeking a driven and insightful professional to join our dynamic team at the nexus of account expansion, business operations, and strategic planning. This position is pivotal in driving value creation: pinpointing revenue opportunities and establishing processes to ensure we maximize our financial potential. Collaborating with implementation teams, project leaders, and executive partners, you will facilitate customer growth, engage in strategic renewal discussions, and support pre-sales initiatives through impactful value narratives.In this role, you will instill effective practices — meticulously tracking contracts, preparing for renewals proactively, establishing appropriate governance structures (such as Steering Committee Meetings), and ensuring our communications consistently articulate business value that resonates with key decision-makers. This opportunity is perfect for a consultant with a passion for technology and AI who wants to remain close to customer outcomes, collaborate across functions, and contribute to building a high-growth organization from the ground up.

fuku is looking for a Strategy and Operations Lead in London. This role focuses on shaping major strategic projects and improving how the business operates each day. Collaboration with teams across the company is central, with a strong emphasis on efficiency and supporting growth. Main responsibilities Lead strategic initiatives that advance company objectives Refine operational workflows to increase productivity Coordinate efforts with colleagues across departments Apply data and analysis to guide decisions and enhance processes Location This position is based in London, England, United Kingdom.

About UsAt Taptap Send, we are revolutionizing cross-border financial transactions for emerging markets. Our mission is to empower families, stimulate local economies, and redefine access to essential financial services for millions.Since our inception in 2019, we have transformed the landscape of money transfers, operating across six continents and serving both high-traffic and underserved remittance corridors. We have harnessed a significant transition from traditional banking to mobile solutions, delivering digital financial services to regions previously unreachable by conventional systems. Our next phase of growth will introduce a suite of services tailored to enhance financial accessibility for diaspora communities, including local card solutions and advanced savings and payments features.Our rapid expansion is fueled by premier investors and a commitment to blending real-world impact with pioneering fintech innovation.Founded by Harvard graduates and serial entrepreneurs who have established successful companies, including Segovia (acquired) and GiveDirectly (over $300M in revenue, recognized as the fastest-growing NGO worldwide).Supported by leading investors such as Spark Capital, Canaan Partners, Reid Hoffman, and Breyer Capital.Composed of top talents from renowned organizations like Bain, Google, McKinsey, Uber, Checkout, and Bolt — we prioritize agility, humility, and a deep commitment to our mission.A diverse global team of over 250 individuals representing more than 50 nationalities and speaking over 50 languages.Driven by our core values of ownership, impact, humility, and heart, which we embody in our actions, not just our words.

About HappyRobotHappyRobot is a pioneering infrastructure provider enabling enterprises to build and orchestrate AI-driven workforces. Our intelligent AI workers excel not only in communication but also in decision-making, action-taking, and autonomously managing operations across voice, email, and enterprise systems. Founded in Y Combinator (S23) and supported by prominent investors like a16z and Base10, we have successfully raised over $60 million to facilitate crucial operations for global enterprises.Our platform has proven its capabilities in high-pressure environments where AI's impact is critical. Starting in logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we aim to extend this robust infrastructure to every enterprise engaged in the real economy. Discover more about our vision in our manifesto.Role OverviewWe are seeking a dedicated Strategy & Operations Specialist to enhance and scale our daily business operations. Your role will involve analyzing data, pinpointing inefficiencies, and crafting more effective, scalable workflows.Key Responsibilities:Analyze operational data to identify trends, inefficiencies, and opportunities for improvement.Assist in optimizing processes, automating workflows, and enhancing operational efficiency.Provide data-driven insights and reporting to support cross-functional teams.Maintain and update internal dashboards, reports, and documentation effectively.Streamline internal processes across finance, sales, procurement, and customer support.Collaborate with various teams to drive improvements in business operations and efficiency.Support project management and the execution of strategic initiatives.Assist with contract management and procurement workflows, ensuring compliance and operational efficiency.Contribute to go-to-market operations by enhancing coordination between sales, finance, and legal teams.Ensure data accuracy and integrity across all operational systems.

About KotaKota is revolutionizing the landscape of insurance and retirement benefits tailored for the modern workforce. With our innovative offerings - the Kota Platform, the first fully integrated benefits platform, and Kota Embed, our cutting-edge embedded insurance solution - we are enhancing the accessibility, value, and global reach of employee benefits. Currently, we empower benefits for tens of thousands of employees at Europe's leading companies, including Carwow, Tines, Zoe, and Remote. Established in 2022, we have successfully raised over €20M from prominent investors such as EQT Ventures, Eurazeo, Northzone, and Frontline, alongside founders and executives from industry giants like Workday, Remote, Personio, OpenAI, and more.The RoleWe are seeking a dynamic Strategy & Operations Associate to join our Embed function. In this pivotal role, you will contribute to the development and scaling of our embedded health insurance offerings for enterprise partners. As we accelerate our growth into new markets and engage with increasingly complex clients, we require a proactive individual to fortify our operational foundations, coordinate successful partner launches, and refine processes to maintain an exceptional partner experience.In your role, you will collaborate across various teams including Integrations, Engineering, Customer Support, Finance, Compliance, Benefits, and Go-to-market to ensure smooth partner launches, flawless operational handoffs, and the evolution of our working methods in alignment with growth. You will support implementations, drive process enhancements, and create the data structures and tools necessary for efficient operations.Joining us at this moment of rapid growth for Embed presents a unique opportunity to make a significant impact as we onboard new clients, explore new markets, and seize fresh opportunities.What You’ll DoDevelop and maintain internal processes and documentation that ensure team alignment throughout the partner lifecycle.Enhance day-to-day operations by identifying inefficiencies, redesigning workflows, and implementing clearer, scalable working methods.Support strategic initiatives aimed at delivering an outstanding customer experience.Oversee new partner launches from start to finish, ensuring readiness across teams including Go-to-market, Marketing, Account Management, Benefits, Integrations, and Engineering.Handle essential operational tasks such as first-line compliance (KYB), structured client data capture, and managing the information flow from prospecting through to launch.

Join Us in Advancing Europe's Hypersonic Technologies At Hypersonica, we are at the forefront of transforming European defense technology. Our mission is to ensure speed, resilience, and technological independence, establishing a new benchmark in the industry. As a compact and exceptional team, we tackle significant challenges and deliver solutions with urgency. As a Business Strategy Associate, you will not merely fill a role; you will be a key player in a high-caliber environment where each team member influences the trajectory of our organization. We prioritize hiring outstanding individuals with diverse, deep technical skills, sound judgment, and an aptitude for independent work. We value talent over conventional qualifications. While this position addresses a crucial business requirement, its evolution will depend on your unique contributions. If you have accomplished what others deemed unattainable or possess a distinct skill set that defies traditional categorization, we invite you to connect with us. Your contributions here are vital to enhancing Europe’s technological autonomy.

Be part of a dynamic and innovative e-commerce startup that's revolutionizing logistics with Bezos.ai. Our Fulfilment-as-a-Service (FaaS) platform empowers online sellers to enhance their delivery efficiency, reduce costs, and promote sustainability, creating a more level playing field against larger retailers. We serve as the unseen force behind exceptional delivery experiences, linking online stores with premier fulfillment centers and logistics partners, ensuring flawless order dispatch. Join us in our quest to provide seamless fulfillment solutions to thousands of expanding brands across over 16 countries.About the Role:This entry-level position is perfect for a motivated, inquisitive graduate eager to learn rapidly and make a significant impact. As a Business Operations Associate, you will play a crucial role in our daily operations, ensuring timely order deliveries and customer satisfaction.Your Responsibilities:• Take charge of daily operations: Collaborate closely with warehouses, couriers, and our internal teams to ensure timely order dispatch and swift issue resolution.• Get involved directly: Visit fulfillment centers across the UK to understand operational processes from packing to loading.• Identify opportunities for improvement: Analyze trends in operational challenges, delve into data, and propose enhancements to our tools and processes.• Advocate for our customers: Ensure our e-commerce sellers receive the necessary support and satisfaction, particularly when issues arise.• Monitor performance metrics: Assist in setting and tracking KPIs to evaluate our performance and identify areas for improvement.Application Process:1. Engage in a 30-minute introductory chat with the Bezos Ops team to share your motivations.2. If we identify a mutual fit, you'll receive an analytical data exercise (2-3 hours) to complete before the next discussion.3. In a subsequent 30-minute call with our Ops team and founder, present your findings and recommendations.4. Successful candidates will receive an offer.Requirements:A passion for startups and a desire to understand the inner workings of one.Curiosity and analytical skills with a knack for problem-solving; data is your ally.Excellent communication skills, demonstrating clarity, friendliness, and confidence with both warehouse personnel and executives.A proactive approach; you take initiative and drive results.Willingness to travel to warehouses (expenses covered).A vibrant personality that makes collaboration enjoyable.Benefits:Become part of a high-profile startup experiencing rapid growth.Opportunity to shape your role and influence company direction.Work in an environment that fosters innovation and flexibility.

About FaireFaire is a revolutionary online wholesale marketplace founded on the principle that local is the future. Independent retailers worldwide generate more revenue than giants like Walmart and Amazon combined, but they often lack the competitive edge against such formidable players. At Faire, we harness technology, data, and machine learning to connect a vibrant network of entrepreneurs across the globe. Think of your favorite local boutique—we empower them to discover and offer the finest products from around the world in their stores. With cutting-edge tools and insights at their disposal, we aim to level the playing field, enabling small businesses to thrive against big box and e-commerce behemoths.By championing the growth of independent businesses, Faire is fostering positive economic change in communities globally. We’re on the lookout for intelligent, resourceful, and passionate individuals to join our mission to elevate the shop local movement. If you believe in the power of community, we invite you to be a part of ours.About this RoleWe are in search of an International Strategy & Operations Lead who will be instrumental in guiding data-driven decisions in our global operations. In this role, you will utilize a unique blend of analytical skills, strategic insight, and execution prowess to foster business growth.As a key member of our International Strategy team, you will have the opportunity to spearhead critical projects from inception to completion. You’ll collaborate across various departments including Product, Sales, Operations, Marketing, and Finance to shape our strategic roadmap through insightful analysis and actionable recommendations.This position is perfect for a high-impact individual contributor eager to work in a dynamic, collaborative, and data-centric environment while gaining exposure to diverse functional partnerships.This role is based out of our London, UK office (3 days in the office).What You’ll DoAnalyze complex problems and derive actionable insights.Lead large-scale, cross-functional strategic initiatives that influence company metrics in collaboration with Product, Sales, Finance, Operations, Marketing, and others.Identify opportunities, formulate hypotheses, conduct thorough analyses, and present recommendations to Faire’s leadership team based on your findings.Collaborate effectively with cross-functional teammates to ensure alignment and drive results.

Role overview The Sales Business Partner - Principal, GTM Strategy at Showpad is a senior individual contributor based in London. Reporting to the VP of GTM Strategy & Operations, this role serves as a key connector between Regional VPs of Sales and the technical Strategy & Operations team. The position focuses on translating the needs and goals of sales leadership into actionable, data-driven strategies and automated solutions. Success depends on understanding sales leaders’ challenges and ensuring that strategic initiatives are clearly communicated and effectively executed. Key responsibilities Sales Business Partnering: Collaborate closely with Regional VPs and the VP of GTM Strategy & Operations. Attend leadership meetings to turn field needs into quantitative requirements for the Strategy & Operations team. Full-funnel oversight: Track retention benchmarks and deliver data that helps VPs protect and grow their customer base. Field innovation scout: Spot manual processes impacting VPs and sales reps, then work with the Director of Insights and Innovation to define AI-driven solutions. Executive reporting: Lead the preparation of "Last-Mile" reporting for Sales QBRs, transforming dashboards into compelling narratives for VPs. Enablement liaison: Partner with the VP of Enablement to support the rollout and adoption of new processes or AI tools, ensuring sales leadership is coached and engaged. Conflict resolution: Prepare data-driven analyses and recommendations to help resolve territory or quota disputes for VPs. Requirements Experience: Minimum of 8 years in Sales Operations, GTM Strategy, or Revenue Operations roles. Executive presence: Proven ability to collaborate with VPs, present data-driven recommendations, and build trusted relationships. Generalist skills: Comfortable working across datasets from Sales, Customer Success, Marketing, and Finance. Operational grit: Hands-on approach to solving VP challenges, with the discipline to transition long-term solutions to the Pune COE.

About WPP MediaWPP is the trusted partner for growth for the world’s leading brands. With a combination of exceptional talent, reliable data and intelligence, and world-class partnerships, we empower our clients to navigate change, seize opportunities, and achieve transformational growth through our innovative marketing platform, WPP Open.WPP Media serves as WPP's AI-driven media operating unit, integrating media, data, and partnerships to provide creative personalization at scale. Through WPP Open and powered by Open Intelligence, clients gain clear insights into the effectiveness of their media investments.For more information, visit wppmedia.com.Opportunity OverviewThis is a remarkable opportunity for a Strategy Associate Director to join a high-performing team, playing a pivotal role in shaping the strategic vision for adidas, one of the most iconic and innovative brands globally.As part of the central adidas EU Brand Planning team, you will be key in defining and steering the strategic direction of major, pan-European campaigns. You will lead the development of innovative strategic frameworks, translate complex insights into compelling media strategies, and oversee their execution across our specialist Hubs and 19 local market teams.

Via is revolutionizing transportation on a global scale. Our mission is to enhance individual commutes while significantly reducing our environmental impact — we have ambitious goals ahead.As the Principal of Strategy & Operations, you will spearhead and refine our on-the-ground operations, guaranteeing exceptional service for Via’s partners and passengers throughout the UK. You will be instrumental in shaping our operational strategy, addressing intricate challenges, and collaborating closely with cross-functional teams to foster growth. This dynamic, hands-on role is perfect for a leader who excels in fast-paced environments.

Join LinkedIn as a Go-to-Market Strategy & Sales Operations Associate within our Marketing Solutions team. In this pivotal role, you will collaborate with cross-functional teams to develop and execute sales strategies that drive revenue growth. Your analytical skills will be essential in assessing market opportunities and optimizing sales processes. This is your chance to make a significant impact in a dynamic and innovative environment.

Join Deliveroo as a Finance & Strategy Associate, where you will play a crucial role in shaping our financial strategy and driving business growth. In this dynamic position, you will work closely with cross-functional teams to analyze financial data, identify trends, and provide actionable insights that support our strategic initiatives. Your analytical skills and strategic mindset will be vital in helping Deliveroo maintain its position as a leader in the food delivery industry.

Corgi Insurance is an AI-driven insurance carrier focused on serving tech startups. With $108 million in funding and a carrier license, the company is scaling quickly throughout the UK and EU. The London office is expanding, and new entities are launching across the region. Role overview The Business Operations Associate works closely with the VP of Operations and senior leadership, handling a mix of operational and administrative responsibilities. This position plays a key role in supporting Corgi Insurance’s growth in London and across Europe. Tasks are varied and contribute directly to the company’s expansion. Key responsibilities Coordinate and manage administrative work, particularly related to EU expansion. Take on generalist duties for the startup and new entities as needed. Own assigned projects, solve issues independently, and escalate only when necessary. Support daily office operations and actively contribute to expansion initiatives. What we value Drive and enthusiasm for startup environments. Collaborative approach and willingness to help wherever required. Ability to work without strict processes and manage diverse tasks. Reliability, trustworthiness, and open communication. Focus on delivering results and making a real difference. Team culture Decisions and actions are prioritized over waiting for perfection. Consistent effort is expected, regardless of workload fluctuations. Team members are encouraged to offer solutions and embrace healthy competition. This position suits those who enjoy building and making an impact. Behaviours that don’t fit Office politics, blame-shifting, or gossip. Taking feedback personally instead of constructively. Creating unnecessary complexity instead of streamlining. Missing commitments or deadlines. Role details Based in London, with flexible on-site or hybrid work options. Primary focus on supporting EU and UK expansion. Compensation: £55,000 to £90,000, plus equity.

Join Spotify as a Markets Strategy & Operations Manager where you'll play a pivotal role in shaping our market strategies and optimizing operations. In this dynamic position, you will collaborate with cross-functional teams to drive strategic initiatives, enhance operational efficiencies, and foster innovation within the organization. Your analytical skills will be essential in interpreting data, identifying trends, and providing actionable insights that will impact our overall business direction.

Join Deliveroo as a Senior Associate in Finance and Strategy, where you will play a pivotal role in shaping our business strategies. This position offers the opportunity to work in a dynamic environment, collaborating with cross-functional teams to drive financial performance and strategic initiatives.

Join Singulier as a Business Strategy Analyst/Consultant in London, where you will play a pivotal role in shaping business strategies for our esteemed clients. In this dynamic position, you will analyze market trends, develop strategic plans, and deliver actionable insights that drive growth and innovation.