About the job
Who is Heidi?
Heidi Health is at the forefront of healthcare innovation, developing an AI Care Partner designed to assist clinicians throughout the entire care process—from meticulous documentation to effective delivery of care.
Our mission is to enhance healthcare capacity while ensuring that care remains profoundly human. In just 18 months, we have empowered clinicians by saving over 18 million hours and facilitating more than 73 million patient visits. Currently, over two million patient visits weekly are enriched by Heidi across 116 countries and in more than 110 languages.
Founded by healthcare professionals, Heidi marries the expertise of clinicians with the creativity of engineers, designers, scientists, and mathematicians, united by a common goal: to reinforce the vital human connection in healthcare.
With nearly $100 million in funding, we are expanding our reach across the USA, UK, Canada, and Europe, collaborating with prominent health systems like the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
The Role
We are excited to invite a Business Development Representative to join our UK go-to-market (GTM) and sales team, reporting directly to our Commercial Lead. This role involves adopting a product-led approach to oversee the sales cycle, from nurturing leads to upselling and closing deals, all while staying deeply focused on clinician needs.
This position demands a proactive attitude, outstanding communication skills, and the ability to excel in a high-growth startup atmosphere. You'll become proficient in engaging healthcare stakeholders, generating new opportunities, and directly contributing to our sales pipeline.
What you’ll do:
Oversee the initial sales lifecycle from lead generation to conducting impactful demos and identifying opportunities within existing product usage.
Implement a product-led sales strategy, emphasizing the nurturing of leads from the bottom up.
Spot upsell opportunities aimed at larger clinic groups and health systems through proactive outreach and follow-ups.
Collaborate on the development of our UK Sales playbook, sharing insights on effective strategies and market nuances to establish a winning formula.
Work closely with the broader sales team (including US and Australia) to exchange key insights, strategies, and information to enhance operational efficiency and sales outcomes.
Represent Heidi at various online and offline events such as demos, conferences, and networking opportunities where applicable.
Customize our value proposition to align with prospective clients' strategic goals using a solution selling approach, engaging in networking events to promote our offerings.

