Bilingual Service Desk Analyst - French Speaking

Service Desk Analyst - French SpeakingUK and IrelandJoin Sysco's dynamic Service Desk team as a Bilingual Service Desk Analyst in London. This full-time, permanent position serves as the primary contact for internal users, providing expert level 1 support through various channels: phone, portal, and chat. Your role will involve logging, troubleshooting, and resolving incidents or directing them to the appropriate teams while ensuring excellent service quality and thorough documentation.Key ResponsibilitiesResolve non-critical incidents and service requests, meticulously logging all actions in ServiceNow.Deliver exceptional customer service and professional support.Effectively escalate unresolved issues to the appropriate teams.Utilize standard tools and methods to analyze and resolve hardware and software issues.Document case details comprehensively in ServiceNow, including actions taken and customer impact.Achieve and exceed defined performance metrics such as Customer Satisfaction (CSat) and Quality Assurance (QA) standards.Continuously enhance your knowledge of Sysco’s products and services.Create and update knowledge articles to facilitate First Call Resolution and self-service options.Participate in after-hours and on-call rotations to provide 24/7 support coverage.Complete training objectives while embodying Sysco’s Mission and Values.

Join our dynamic team at Syscogb as a Service Desk Analyst where your proficiency in Swedish will be a key asset. You will play a crucial role in enhancing our customer service experience by providing first-line support to our international clients. As a Service Desk Analyst, you will troubleshoot technical issues, offer solutions, and ensure high levels of customer satisfaction.

Role overview Clay Labs seeks a Bilingual Partner Manager (French Speaking) based in London. The position centers on building and sustaining relationships with partners, with a focus on French-speaking markets. What you will do Develop and manage partnerships that contribute to shared business growth Communicate effectively in both English and French to support collaboration Serve as a main contact for partners, addressing issues and identifying new opportunities Requirements Fluency in French and English Proven relationship management skills Experience working with partners or clients in a business environment

Join our dynamic team at 3hpartners as a Business Analyst, where you will leverage your analytical skills to drive impactful solutions. As a French speaker, you will engage with diverse stakeholders and contribute to project deliverables that enhance business performance.

Join Contentsquare as a Bilingual Training Consultant and play a vital role in enhancing our clients’ experience through effective training and support. As a key member of our team, you will leverage your fluency in French to deliver exceptional training sessions and resources to our diverse clientele. Your expertise will help clients maximize the value of our digital experience analytics platform.In this dynamic position, you will design and implement training programs tailored to meet the unique needs of our clients, facilitating their understanding and usage of our innovative solutions.

WHO ARE WECognism is the premier provider of B2B data and sales intelligence across Europe. Our platform empowers businesses of all sizes to efficiently discover, connect with, and engage qualified decision-makers, enabling them to close more deals expeditiously. With our headquarters located in London and additional offices globally, Cognism’s contact data and contextual signals are relied upon by thousands of revenue teams to eliminate guesswork in prospecting.OUR WORK MODELHybrid: This role offers flexibility, allowing you to work from our London or Paris office three days a week, with the option to work remotely on other days.YOUR ROLEAs a French-speaking Solutions Specialist within the Customer Success team, you will serve as a strategic partner to Account Managers. You will lead the discovery, design, and implementation of tailored Cognism solutions when complex or high-growth use cases arise, ensuring alignment with the Customer Decision Cycle and Joint Business Plan.Your responsibilities will include owning the solution strategy for your engagements, ensuring that customers' strategic objectives, operating constraints, and go-to-market ambitions are translated into practical and scalable workflows within Cognism.

Join our dynamic team as a French speaking Business Development Manager!Job Reference: C6557Recruiter: The Language BusinessLocation: LondonSalary: £30,000 to £35,000Bonus/Benefits: Uncapped commission (£60,000+)About the CompanyLocated in the heart of London, The Language Business Ltd is a renowned translation agency, collaborating with prestigious blue-chip clients across various sectors. We pride ourselves on delivering exceptional service and fostering strong client relationships.Key ResponsibilitiesAs a French speaking Business Development Manager, you will be pivotal in driving new business initiatives. Your responsibilities include:Identifying and pursuing potential clients in the legal and financial sectors to enhance business growth.Engaging with decision-makers within target organizations.Executing cold calls to build a solid pipeline of opportunities.Following up on new business leads and arranging meetings.Documenting weekly progress through our CRM, LBS.Collaborating with the Project Management team to ensure timely and accurate delivery of translations.Candidate ProfileFluency in both French and English is required.A university degree is preferred.Proven track record in business development or sales within a B2B services sector at the C-level.Expertise in sales techniques, key account management, and engaging with senior executives.Strong negotiation skills and a proactive, positive attitude.Excellent communication and presentation skills, adept at nurturing client relationships.Salary, Benefits & Working HoursCompetitive base salary of £30,000 to £35,000, plus uncapped commission potential exceeding £60,000, along with a laptop and other benefits.LanguagesFluent in French and English is essential.

Position Overview:The French Speaking Account Manager plays a pivotal role in establishing new business connections while providing top-notch support to our existing clientele. This role is primarily focused on marketing our TransPerfect Legal Solutions to clients who communicate in French.Key Responsibilities:Gain a deep understanding of TransPerfect’s service offerings, including their advantages and competitive strengths.Identify and target potential customers and organizations for sales outreach.Establish new client relationships through cold outreach, online research, and participation in trade shows.Collaborate with Sales Management to identify, qualify, develop, and close sales opportunities.Educate clients on the benefits of TransPerfect’s services and promote our offerings.Provide exceptional customer support and align client expectations with the Production Management Team's capabilities.Handle pricing and contractual matters by thoroughly understanding company procedures.Engage actively with clients to learn about their industry, business needs, and company culture to uncover new opportunities and provide exceptional service.Participate in special projects or additional duties as needed.By submitting your application, you acknowledge that you have read and agreed to TransPerfect's Privacy Policy.

About UsAt Redis, we are at the forefront of transforming the way the world interacts with technology. Our groundbreaking product powers the fast applications that keep our daily lives running smoothly—whether you're checking the weather, making an online purchase, or tracking your flight status. Join us in our mission to create a faster world with simpler experiences.Why You'll Love Working HereAs a French-speaking Account Executive, you will have the opportunity to sell Redis Enterprise, the premier real-time data platform trusted by developers crafting AI-powered applications. Recognized for five consecutive years as the world’s most loved database, Redis Enterprise supports organizations demanding unparalleled speed, real-time responsiveness, and robust reliability for their most critical operations, with clients like OpenAI, Uber, Axis Bank, Zapier, Adobe, and CapitalOne.We are looking for a dynamic and high-achieving professional who thrives in a fast-paced environment and wants to make a significant impact in a rapidly growing company. You will manage a portfolio of leading brands in your territory, ready to implement enterprise-grade Redis solutions. Although challenging, this role is rewarding and fun! We value work-life balance and prioritize the well-being of our team members.If you are a proactive business hunter passionate about scaling businesses and owning your territory, we want to hear from you.Your Responsibilities:Develop and implement a strategic sales plan to drive revenue growth in your territory.Identify, qualify, and cultivate a robust sales pipeline in collaboration with internal teams.Achieve and surpass monthly, quarterly, and annual sales targets.Build and maintain strong relationships with customers and partners, providing the value they expect from you and Redis.Work autonomously and collaboratively with the team to up-sell and cross-sell.Qualifications:Minimum of 2 years of experience in selling SaaS technology.Demonstrated track record of exceeding sales targets and objectives.A consultative and value-oriented sales approach.Fluency in French is essential.

About TelnyxTelnyx is a pioneering leader in global connectivity, actively constructing the future of interconnection. Our focus ranges from building a private, global, multi-cloud IP network to providing hyperlocal edge technology through user-friendly APIs, facilitating a new era of seamless connection among people, devices, and applications.Our mission is to revolutionize outdated systems, automate manual processes, and tackle real-world challenges with innovative connectivity solutions. As a testament to our achievements, we are proud to be a financially sound and profitable company. This stability allows us to invest in cutting-edge technologies and create a culture of continuous learning and growth within our team.We envision a future where borderless connectivity drives limitless innovation. By joining us, you will play a crucial role in shaping this interconnected future. We are currently looking for enthusiastic individuals eager to contribute to an industry-defining company while advancing their own professional skills and career.The RoleAs a key member of our team, reporting to the Regional Director of Sales, you will spearhead Telnyx’s growth across Europe. This is an exciting opportunity to join a dynamic and rapidly expanding organization, where you will help strengthen our market presence in the region. Collaborating with our marketing and Business Development Representative teams, your main focus will be to identify high-value customers for Telnyx and cultivate long-lasting, strategic business relationships that drive revenue growth and enhance client satisfaction.This role is ideal for a seasoned sales professional who thrives in a fast-paced startup environment. Independence and effectiveness in a remote work setting are essential.

At SiteMinder, we recognize that the diverse contributions of our employees are fundamental to our success. We are committed to fostering a workplace where a multitude of voices, identities, and backgrounds are respected and valued. Our inclusive culture empowers employees to bring their authentic selves to work, enabling us to innovate continuously for our customers. Together, we are driving change!About SiteMinder...As pioneers in technology for the hospitality sector, we understand that hoteliers seek simplicity in their operations. Since our inception in 2006, we have consistently enhanced our world-class hotel commerce platform, allowing accommodation providers to attract and book more guests online efficiently.From boutique hotels to large chains, our solutions enable travelers to book an array of accommodations including igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and much more.Today, we proudly serve as the leading open hotel commerce platform, supporting over 50,000 hotels across 150+ countries and facilitating over 130 million reservations annually through our innovative technology.About the Role...As a French-Speaking Sales Executive, you will engage with hotel owners across various territories in Europe and the UK, enhancing their understanding of how our solutions can elevate their business. You will gain insights into the challenges faced by accommodation providers and present valuable solutions that positively impact their operations and overall revenue. By joining SiteMinder, a leader in dynamic hotel revenue management, you will be at the cutting edge of innovation in our industry.We ensure you are well-prepared; our comprehensive month-long sales training and onboarding program will equip you with in-depth knowledge of our products, industry insights, and effective sales strategies. You will receive ongoing support from a dedicated sales coach and your team leader, who are committed to helping you achieve your professional aspirations.Key Responsibilities:Client Acquisition: Identify and create new opportunities while upselling to existing customers.Sales Performance: Meet and exceed sales KPIs by completing sales efficiently and identifying upgrade opportunities within the current client base.Presentation and Negotiation: Effectively present our solutions and negotiate terms with potential clients to close deals successfully.

Join our dynamic team as a Bilingual Client Account Manager. Our client, a leading specialist in translation services located in central London, collaborates with prestigious international clients across various industry sectors.KEY RESPONSIBILITIESAs a French-speaking Account Manager, you will be instrumental in maintaining and expanding a portfolio of esteemed clients. Your key duties will include:Expanding and nurturing existing client relationships within the legal and financial sectors through proactive communication, meetings, and networking events.Overseeing account management, analyzing quote requests, crafting compelling sales proposals, and successfully closing deals.Delivering exceptional customer support and managing client expectations while collaborating closely with the production team.Meeting performance KPIs, updating the CRM system, and reporting progress to your manager.CANDIDATE REQUIREMENTSFluency in English is a must. Proficiency in French is highly beneficial but not mandatory.A minimum of a university degree is preferred.A solid and successful background in business development or account management.Exceptional interpersonal and negotiation capabilities.Strong analytical skills and problem-solving abilities.A proactive, enthusiastic, and well-organized individual.Excellent communication and presentation skills, with a knack for fostering client relationships.SALARY & BENEFITS: Base salary between £30,000 and £35,000, with potential commissions exceeding £10,000.LANGUAGESFluency in both French and English is required.TO APPLY FOR THIS POSITION, PLEASE EMAIL YOUR CV DIRECTLY TO US.

Company OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a premier global financial services firm headquartered in Greenwich, CT, USA, with a presence in over 15 countries. For over four decades, we have been leading the charge in financial innovation, recognized for our cutting-edge technology and unwavering commitment to our clients.Our affiliates deliver round-the-clock global electronic brokerage services across stocks, options, futures, currencies, bonds, and funds to clients in more than 200 countries and territories. We cater to individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our advanced technology, competitive pricing, and global market access empower our clients to maximize their investment potential.Barron’s has acknowledged Interactive Brokers as the #1 online broker for six consecutive years. Join our vibrant, multi-national team and contribute to a company that simplifies and enhances financial opportunities through state-of-the-art technology.Interactive Brokers (U.K.) Limited, headquartered in London, is a part of IBKR's global online financial brokerage services. We are currently seeking a dedicated individual to join our Client Technical Support Team, fluent in French or German. In this role, you will assist clients with inquiries regarding our diverse trading services and serve as a bridge between internal teams and clients to ensure timely and effective resolution of technical issues. The ideal candidate should possess strong analytical skills with a passion for problem-solving and troubleshooting technical and software challenges. You should be adept at recognizing, investigating, and escalating client-reported issues regarding our platforms. If you are driven, initiative-taking, and possess a methodical approach, we offer a role that will both challenge and reward you as part of a team dedicated to building one of the world’s most respected brokerage brands.Interactive Brokers is an online broker that provides trading access for experienced traders to products traded on numerous global markets and exchanges. IBUK is part of a global financial services group based in the U.S. with over $5 billion in capital and is publicly traded under the symbol “IBKR.”

Join our passionate Customer Love Team as a Customer Love Team Member, where your primary focus will be ensuring exceptional service and support to our clients in the Benelux region. You will utilize your fluency in Dutch and French to engage with customers, addressing their inquiries, and providing solutions that enhance their experience with us. We are looking for a dedicated individual who thrives in a dynamic environment and is eager to help our customers feel valued and understood.

Role overview M3 USA is seeking a Market Research Associate who is fluent in both Dutch and French. This fully remote position is open to candidates based in London or those able to work UK hours. The role is well suited to early-career professionals who are interested in market research and comfortable working in both languages. What you will do Collect and interpret data to identify market trends Collaborate with stakeholders on various projects Contribute to research projects by providing clear, actionable insights Requirements Fluency in Dutch and French Interest in market research and analyzing data Strong communication skills and a collaborative approach Motivation to learn and develop professionally Location and work arrangement This role is fully remote. Candidates should be located in London or able to work during UK business hours.

Join Webflow as a Business Development Representative and leverage your language skills in German or French to drive new business opportunities. You will be instrumental in expanding our market presence by engaging with potential clients and showcasing how our platform can transform their online presence.

About UsAt Sierra, we are on a mission to transform the way businesses deliver exceptional customer experiences through cutting-edge AI technology. With our headquarters in San Francisco and expanding offices in Atlanta, New York, London, France, Singapore, and Japan, we prioritize a collaborative and inclusive workplace.Our core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family guide our culture and everyday actions, ensuring we remain committed to excellence and integrity in all our endeavors.Founded by visionaries Bret Taylor and Clay Bavor, we are led by industry pioneers with extensive backgrounds in tech and innovation, driving Sierra forward with ambitious goals and groundbreaking products.Your RoleTechnical Expertise: Serve as the go-to expert for our revolutionary Agent product, crafting tailored demos and providing innovative solutions to meet our customers' unique challenges.Collaborative Engagement: Partner with Sales, Product, and Engineering teams to enhance our go-to-market strategy while continuously improving our offerings through customer-centric product development.Customer Leadership: Engage with potential clients as a technical authority, understanding their requirements and anticipating their needs to drive adoption of our industry-leading AI solutions.What You Bring5-7+ years of experience in Sales Engineering, Solutions Engineering, or customer-facing technical sales roles.Outstanding verbal and written communication skills; must be fluent in both French and English.Proven track record in creating impactful product demonstrations and engaging presentations, coupled with experience in customer interactions within the GTM space.Strong relationship-building skills, with the ability to connect with executives and technical leaders to foster collaboration and trust.

Join our dynamic compliance team at ThirdBridge as a French Speaking Compliance Associate. In this pivotal role, you will be responsible for supporting our compliance initiatives while ensuring adherence to regulatory standards. Your proficiency in French will be instrumental in facilitating communication and documentation for our French-speaking clients. We are looking for an individual who is detail-oriented, proactive, and passionate about compliance.

Join the dynamic Support team at Lightspeed Commerce, where you will serve as the primary point of contact for our valued customers seeking assistance. Your role will involve addressing a diverse range of inquiries, from general guidance to in-depth hardware and software troubleshooting. You will collaborate with various global teams to investigate, troubleshoot, and resolve issues that our hospitality clients encounter during their service operations.

Job Title: Product Manager (Data)Location: London or Bristol (Hybrid)Salary: £60,400 - £70,800Team: Data ProductsReporting To: Director of ProductThis role requires existing right to work in the UK.At this time, we are unable to offer visa sponsorship for this role. We are committed to building a diverse, global team and evaluate our sponsorship policy on a role-by-role basis. We encourage you to monitor our careers site for future opportunities where visa sponsorship may be available.Kaluza is at the forefront of the Energy Intelligence sector, transforming the complexities of energy into streamlined coordination. We empower energy companies to tackle today's challenges while propelling the transition to a clean, electrified future. By harnessing Data, AI, and real-time decision-making, we convert energy complexity into growth opportunities for our partners.Utilizing predictive algorithms alongside human-centered design, Kaluza ensures that clean energy is both reliable and affordable.With teams spanning Europe, North America, Asia, and Australia, and a joint venture with Mitsubishi Corporation in Japan, we collaborate with leading companies such as OVO, AGL, and ENGIE, in addition to innovators like Volvo and Volkswagen.Key Responsibilities:As the Product Manager for Data Product Implementation, your main role will be to adeptly oversee the rollout of data products for a significant Kaluza client. You will collaborate closely with engineers and specialists within the Kaluza Data Product team, as well as other Kaluza domain implementation leads and pertinent client subject-matter experts to ensure that our data model and products are tailored to meet our client's specific requirements.Responsibilities include:Client Engagement: Clearly articulate Kaluza data products and data models to key clients.Requirements & Roadmap: Document and translate client requirements for data products, aligning them with the global product roadmap priorities.Development Support: Assist development by refining and prioritizing backlog items, collaborating with software engineers to deliver solutions that add value for clients.Product Adoption: Foster product adoption through the creation of technical documentation, release communications, and conducting training sessions.