Associate Customer Solutions Consultant (Key Accounts) - UK

About AgicapFounded in Lyon in 2016 by three visionary entrepreneurs, Agicap has rapidly emerged as one of Europe's leading scale-ups, boasting over 8,000 satisfied customers and a workforce of 550 talented individuals. With an impressive revenue growth trajectory (7x from 2021 to 2024), Agicap proudly ranks among France's FT120, recognizing the most promising startups.Agicap empowers CEOs and finance teams of small and medium-sized businesses (SMBs) and mid-market companies to effectively manage and forecast their cash flow, ensuring timely supplier payments and receivables.In a landscape where cash flow is critical, Agicap is revolutionizing the management of one of the most significant pain points for companies. Our ambition is to establish ourselves as the premier global financial management solution for SMEs and mid-market firms across the globe.Having raised €145M since our inception, we have attracted esteemed venture capital firms such as AVP, Greenoaks, Partech, and BlackFin, with our latest funding round concluding in November 2024.These additional resources are propelling our product innovation forward, facilitating significant team growth as we welcome new talents and expedite our international expansion throughout Europe. Our team has grown to over 500 professionals.We attribute our success to our passionate and dedicated teams, committed to fostering a workplace where individuals can thrive and advance their careers. We are consistently in search of exceptional talent, striving for excellence, and eager to invite you to join our ambitious journey!Home pageCustomer StoriesOur ValuesWhy This Role ExistsAs our customers grow, their financial environments become increasingly intricate, involving multiple entities, bank accounts, currencies, and financial systems. They require modern treasury technology to operate efficiently.This position is designed to assist finance teams in successfully implementing and optimizing modern treasury and finance workflows, transitioning them from fragmented, manual processes to scalable, automated, and data-driven financial operations.This is not a conventional Customer Success or Account Management role; you will engage in a client-facing implementation and process advisory capacity, helping clients derive tangible value from their financial technology stack.

About Our ClientOur client stands as a premier engineering ally to technology innovators and dynamic startups, merging over two decades of product development expertise with a commitment to an AI-centric approach and a track record of dependable delivery. As a leading software development and IT consulting firm, they deliver comprehensive solutions to clients worldwide across various sectors.With offices located in New York, London, and throughout Europe, and a target revenue of $250 million, our client is on an aggressive growth trajectory. They are now in search of an outstanding Key Account Manager to cultivate and expand some of their most pivotal client relationships within the UK and Europe. Headquartered in New York City, they excel in providing high-quality digital products by harnessing the latest technologies, including AI, IoT, and cloud services.Position OverviewWe are looking for a seasoned Key Account Manager to enhance and grow our existing client portfolio within the UK market. This role entails managing a diverse range of clients across multiple industries and stages of maturity, with a focus on driving client satisfaction and nurturing long-lasting relationships with key stakeholders.In this capacity, you will be instrumental in ensuring client retention and growth while supporting the advancement of our client's offerings and market position.Key ResponsibilitiesOversee and expand a portfolio of 10-15 accounts, taking full ownership of relationship strategy and growth.Identify upselling, cross-selling, and whitespace opportunities to enhance account value and client outcomes.Act as a trusted advisor to C-level stakeholders, aligning their goals with actionable product and engineering solutions.Develop and implement strategic account plans driven by data, insights, and market trends.Proactively manage risks, handle escalations, and ensure high client satisfaction.Conduct quarterly business reviews (QBRs) and executive engagements to strengthen relationships and initiate new projects.Collaborate closely with Sales, Delivery, and Talent teams to ensure seamless execution and client retention.Monitor key performance indicators (KPIs) and report on account health to internal stakeholders and leadership.Stay informed on innovations, bringing insights on AI, GenAI, and product acceleration into discussions.Requirements3-5 years of experience in account or delivery management within the software/IT sector, preferably in IT consulting or technical recruitment.Demonstrated success managing a $5 million portfolio and 5-10+ concurrent client relationships.Proven expertise in building and nurturing client relationships, navigating complex stakeholder landscapes, enhancing retention, and expanding portfolios through upselling and cross-selling.Accountability for significant client metrics (Net Revenue Retention, contribution margins, etc.).

Are you enthusiastic about cultivating customer relationships while propelling business success? Do you aspire to be central to our most vital accounts, fostering success for both our clients and our organization? Famly is in search of a Key Account Manager to enhance retention, spur growth, and forge profound partnerships across our UK clientele.In the role of Key Account Manager at Famly, you will take comprehensive ownership of your portfolio, acting as the primary liaison and trusted consultant for your customers. You are solution-oriented and possess a positive outlook, thriving in a dynamic environment while establishing robust connections, spotting growth opportunities, and collaborating with internal teams to achieve exceptional results. ResponsibilitiesThis position transcends traditional account management; it involves strategic stewardship of your business portfolio and serving as a dependable partner for your clients.Your key responsibilities will include:Managing and expanding a portfolio of high-value accounts, cultivating strong, multi-faceted relationships with stakeholders at various levels.Developing and implementing strategic account plans that drive customer retention, adoption, and expansion initiatives.Identifying upsell and cross-sell opportunities through consultative engagement and a deep understanding of client needs.Collaborating with Product, Sales, and Customer Success teams to advocate for your accounts and fulfill customer priorities.Owning account forecasting, pipeline management, and reporting, ensuring transparency on growth and risks.Contributing to a culture of learning and knowledge-sharing among peers in the Key Account Management team.

Join Bunch as a Key Account Manager, where you will play a crucial role in nurturing and expanding relationships with our key clients. In this dynamic position, you will leverage your strategic mindset to drive customer satisfaction and business growth.

We are seeking a dynamic and results-driven Key Account Manager to join our growing team at Avomind. In this pivotal role, you will be responsible for managing and nurturing relationships with our key clients in the UK, ensuring their needs are met and exceeded.The ideal candidate will possess exceptional communication skills, a strategic mindset, and a proven track record in account management. You will work closely with cross-functional teams to deliver outstanding service and drive business growth.

At Appian, our core values of Intensity and Excellence are the foundation of our culture. We set ambitious goals and strive to achieve them, ensuring that everything we do is characterized by quality and attention to detail. We tackle every challenge with determination and a commitment to accountability, working collectively to deliver exceptional outcomes. By joining Appian, you become part of a dynamic team devoted to tackling complex challenges together.As a member of Appian, you will be at the forefront of a next-generation presales organization that is revolutionizing enterprise automation. You will play a crucial role in building and scaling high-performing teams, driving impactful business outcomes through focused execution, and mentoring future leaders in solution consulting.In your role as an Associate Solutions Consultant, you will engage actively in the technology evaluation phase of the sales process, collaborating with the sales team as a technical advisor and product specialist. Leveraging your technical skills, creativity, and business insight, you will showcase the value of Appian’s platform to current and potential customers. You will partner with internal teams to strategize sales efforts within targeted accounts and foster strong customer relationships.This position is based at our headquarters in McLean, Virginia. Appian values face-to-face collaboration, viewing it as a vital component for our success. Employees in this role are expected to be in the office 4-5 days a week to nurture our collaborative culture and celebrate our achievements as a team.

As a key member of our team, the Manufacturing Solutions Consultant will operate under the guidance of the Solutions Director, spearheading pre-sales activities and resource planning. This customer-facing role demands an individual who excels in creating immediate connections, confidently navigating high-stakes interactions with customers.This is a full-time, exempt position that offers remote work flexibility and requires travel within the EU/UK, potentially up to 75% during peak sales periods.Key Responsibilities:Engage and influence potential customers through on-site support and remote executive presentations.Demonstrate expert knowledge of all Redzone modules.Conduct both on-site and remote opportunity assessments for prospective clients.Provide mentorship and development support to account executives.Develop technical scoping documents and collaborate closely with Project Managers and implementation teams.Quickly generate analyses including ROIs, cash flows, and breakeven assessments.Oversee the completion of RFPs and RFQs.

About PitchBook PitchBook, a subsidiary of Morningstar, invests in its team and values innovation. The company encourages learning, mentorship, and curiosity, supporting employees as they discover new solutions and improve processes. Collaboration and growth are central to the culture, with an emphasis on teamwork and continuous improvement. Role Overview The Key Account Manager joins the Account Management & Customer Success team in London. This role centers on managing PitchBook's largest customer relationships. Success in this position comes from embracing change, focusing on growth, and committing to both personal development and the company's goals. What You Will Do Develop and execute a sales strategy to drive account expansion, ensure renewals, and increase customer satisfaction Identify new business opportunities within existing accounts Address ongoing client needs and provide solutions Build and maintain strong relationships with key decision-makers Collaborate closely with colleagues, clients, and partners to support customer success What Helps You Succeed Here Positive attitude and willingness to take initiative Curiosity and openness to learning new concepts People-focused approach to building trust-based relationships Comfort with change and a drive for continuous improvement Location London, England, United Kingdom

Join a pioneering children's publishing company as a Key Account Manager!We are excited to offer a fantastic opportunity for a seasoned Key Account Manager to oversee and nurture key accounts within the UK sales market for this esteemed publisher of children's literature.Located in London, the Key Account Manager will play a vital role in driving sales across assigned accounts, enhancing brand and product visibility. This position is focused on account management rather than team leadership, allowing you to concentrate on establishing and maintaining relationships with key clients across the UK.Key Responsibilities:Execute sales strategies across designated accountsCultivate and sustain impactful relationships to drive sales and uncover new opportunitiesEnhance brand and product recognitionAddress client inquiries effectivelyPrepare monthly and annual reports on Key Account performanceDevelop marketing strategies tailored to the independent bookstore sectorCollaborate with the Global Operations Director to implement the sales strategy and establish the annual budgetThis role is critical within our sales team, necessitating strong collaborative ties with customers and internal departments.The ideal candidate will possess a proven track record in sales within children's publishing or relevant trade publishing sectors. You should demonstrate excellent presentation and negotiation skills, embodying a professional work ethic. A self-motivated individual with high levels of customer service and account management skills is essential.This role offers a competitive salary along with attractive company benefits.To apply, please submit your CV along with a brief cover letter expressing your interest and salary expectations.

Location: London (on-site, five days per week) Campfire develops AI-native ERP solutions for mid-sized and enterprise organizations. The platform features a general ledger, AI-powered agents, and integrations with major industry tools. Clients include technology firms and non-profits. Campfire is based in San Francisco and is backed by Y Combinator, with over $100 million raised in Series A and B rounds led by Accel and Ribbit Capital. Role overview The Accounting Solutions Consultant connects sales, product, and prospective clients. This position creates proof of concepts, leads product demonstrations, and illustrates how Campfire’s accounting platform addresses real business needs. As a client-facing consultant, this role directly supports Campfire’s go-to-market strategy and growth. What you will do Act as a technical accounting expert during sales and scoping sessions, translating complex requirements into practical solutions using Campfire’s platform. Lead live sales meetings, presenting the platform and answering technical accounting questions. Identify customer pain points and collaborate with product and engineering teams to design tailored solutions. Share customer feedback with product development to help guide the product roadmap. Assist in creating marketing materials and contribute to the evolving go-to-market strategy. Requirements Extensive accounting expertise. CPA certification is a plus. A background combining public accounting and tech industry experience is preferred. Knowledge of standards such as ASC 606 (revenue recognition), ASC 830 (foreign currency), and ASC 842 (lease accounting) is useful. Experience applying AI to accounting processes is a bonus. Strong grasp of accounting workflows, including period-end close and journal entry approval. Ability to explain complex financial concepts to non-technical audiences. Experience with accounting software or financial technology platforms. Excellent communication and interpersonal skills.

Join Anaplan, a team of innovators dedicated to enhancing business decision-making with our cutting-edge AI-driven scenario planning and analysis platform, empowering our clients to stay ahead of the competition.At Anaplan, our commitment to customer success and our vibrant Winning Culture unites us across teams and regions.Our clientele includes some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies that trust our top-tier platform.Our Winning Culture fuels our innovative teams. We embrace diverse thoughts and ideas, encourage leadership at every level, strive for ambitious goals, and love to celebrate our successes—both big and small.Rooted in the principles of being strategy-led, values-based, and disciplined in execution, you will find inspiration, connection, growth, and rewards with us. Bring your unique self and let’s shape the future together!Senior Solution Consultant – Enterprise AccountsAt Anaplan, we believe that transformative business changes are driven by individuals who are deeply curious and bold enough to question existing norms. We are seeking an experienced technical strategist and innovator who is passionate about solving complex business challenges with enterprise AI solutions. This role transcends mere software demonstration; it is about architecting a revolutionary future for how leading global companies strategize, decide, and act.Job DescriptionAs a Senior Solution Consultant, you will be a key member of our presales team, engaging with some of our largest enterprise clients. You will oversee the technical sales process, collaborating directly with customers as well as with sales, domain experts, business value consultants, product managers, customer success teams, and partners. A strong grasp of Financial Planning & Analysis (FP&A) or Financial Transformation will set you apart in this role.

As a Key Account Manager at Aircall, you will play a pivotal role in nurturing and expanding our relationships with our most valued clients. Your primary goal will be to ensure customer satisfaction while driving growth and profitability. You will be responsible for understanding client needs, delivering tailored solutions, and collaborating with internal teams to achieve outstanding results.

Three UK is hiring a part-time Retail Customer Advisor for its London location. This position places you on the shop floor, where you interact directly with customers and represent the Three UK brand. Role overview In this role, the focus is on supporting visitors throughout their in-store experience. You will answer questions, guide people to the right products or services, and ensure everyone leaves with what they need. Providing friendly, clear advice on technology and mobile plans is a key part of the job. Keeping the store tidy and welcoming is also important. What you will do Greet customers and listen carefully to their needs Assist shoppers in selecting suitable products and services Offer straightforward, approachable advice about technology and plans Help maintain an organized, inviting store environment Requirements Comfortable talking with people and finding solutions Interest in technology and mobile devices Positive, helpful attitude on every shift This part-time role suits those who enjoy helping others and want to learn more about the latest tech in a retail setting.

Our CultureAt Quantum Metric, our primary goal is to cultivate a happy, diverse, and inclusive workforce. We are dedicated to empowering our employees to reach their full potential by offering tailored coaching and training programs to accelerate their career paths in any direction they choose.As a remote-first organization, we appreciate the significance of fostering an engaged, diverse, and enjoyable work environment. We organize regular company-wide events, seasonal challenges, and local outings to balance out our virtual interactions. Furthermore, we have various Employee Resource Groups that create safe spaces to discuss and reflect on topics that affect us both personally and professionally, including navigating SaaS for the first time or overcoming obstacles faced by individuals from underrepresented backgrounds.We are equally passionate about building strong connections with our clients. You will not only collaborate with some of the most renowned brands globally but also establish lasting partnerships.At Quantum Metric, we value diverse experiences and educational backgrounds and do not expect you to fulfill every qualification for this position. What matters most is the unique perspective you can contribute and your commitment to our core values of passion, persistence, and integrity. About the RoleAs a Solutions Engineer at Quantum Metric, you will provide exceptional pre-sales technical support to the sales team. Engaging directly with customers, you will serve as the subject matter expert in customer experience management and Quantum Metric's offerings. Your responsibilities will include delivering product demonstrations that directly address customer pain points and highlight Quantum Metric's industry-leading CXM solutions. Throughout the sales cycle, you will lead proof of concepts, showcasing Quantum Metric's capabilities to meet and surpass customer expectations, often within their production environments.

Technical Account Manager with UK Security ClearanceLocation: London, UK (Hybrid – typically 1+ days in-office/client-site per week)Contract: Permanent, Full-timePackage: £100,000-£120,000 + 30% Bonus + 10% Shares + Benefits (see more below)Clearance: UK Security Clearance eligibility required.About UsAt Appvia, we specialize in cloud-native solutions and consultancy, empowering organizations to effectively build, secure, and scale in the cloud. Our services include self-service platforms, governance frameworks, cost optimization strategies, and AI acceleration tools.By collaborating with public cloud providers, we serve both public and private sectors, guiding clients in developing modern cloud platforms, embedding best practices in platform engineering, enhancing governance, and optimizing costs to boost developer productivity and accelerate delivery processes, making cloud a strategic advantage.As we expand our client portfolio and tackle increasingly complex transformation projects, we are looking for a Client Principal / Technical Engagement Manager to lead our major strategic accounts. You will act as the senior liaison between our technical teams and our clients’ executive stakeholders, ensuring value realization, account growth, and successful project delivery.Interview Process - 4 Stages:Discovery conversation with our Talent Acquisition team.General Interview with Hiring Manager.Technical Interview deep dive with Head of Engineering.Culture and Revenue focused Interview with CEO.Important:To be considered, you must either hold active Security Clearance or be eligible for it:British Passport or Indefinite Leave to RemainResided in the UK for a minimum of the last 5 years.No criminal records.No financial irregularities.About the RoleThis is a senior, client-facing leadership role responsible for driving account success, ensuring delivery quality, and fostering commercial growth across Appvia's prominent cloud transformation projects.You will manage relationships with one or more strategic accounts, overseeing various initiatives from cloud migration to automation and platform engineering to AI enablement, ensuring that Appvia is recognized as a trusted, long-term strategic partner.This multifaceted post-sales role integrates technical account leadership, delivery oversight, stakeholder engagement, and commercial accountability. You will collaborate closely with our CEO, Head of Cloud Solutions, Head of Solutions Engineering, and practice leaders, ensuring clients derive measurable value from our efforts while identifying opportunities to deepen and expand partnerships. This role is also billable and will play a pivotal role in shaping Appvia’s future client engagement model.

At Frontify, we are dedicated to helping brands transform their ideas into impactful realities.Our innovative brand platform revolutionizes the way teams manage digital assets, collaborate on projects, and execute compelling campaigns. We empower thousands of marketers and designers, including renowned teams from Uber, Microsoft, Volkswagen, and Telefónica, to create engaging brands.With our headquarters in St. Gallen, Switzerland, and offices in London and New York City, we foster a vibrant culture rooted in creativity, collaboration, inclusion, and joy. We invite passionate individuals to join us on this exciting journey. If you're ready for a new adventure, we encourage you to explore this opportunity!Your TeamYou will collaborate with Frontify's commercial teams, which include Sales, Customer Success, and Revenue Operations. Our teams are international, motivated, and work collaboratively across Europe and New York. With a strong customer-centric focus, they are committed to onboarding new, beloved brands and helping them bring their visions to life in innovative ways.Your MissionAs a Key Account Manager, your primary mission is to be a trusted advisor and a catalyst for revenue growth among Frontify’s esteemed clients. You will oversee account renewals, identify and secure expansion opportunities, and cultivate enduring relationships with a diverse portfolio of high-potential enterprise accounts. By employing strategic account planning and your commercial acumen, you will align client objectives with Frontify’s cutting-edge solutions, enabling customers to achieve their goals while driving measurable outcomes for our organization.

Role overview SharkNinja Operating LLC seeks a National Account Manager to oversee key accounts in the UK and Ireland. Based in London, this position centers on managing important client relationships and supporting the company’s growth in the region. The role involves identifying new sales opportunities and helping to strengthen SharkNinja’s market presence. What you will do Oversee and grow major accounts throughout the UK and Ireland Build and maintain strong, long-term relationships with clients Collaborate with internal teams to identify and act on sales opportunities Contribute to strategies that expand SharkNinja’s reach in the market Deliver attentive account management to support customer satisfaction

Location: Hammersmith, LondonHours: Full-time, 35 hours per week (core working hours 10am–3pm)Why this role mattersAt Brook Green Supply, we are a dynamic and independent Industrial & Commercial (I&C) energy supplier committed to empowering businesses to make informed and sustainable energy choices.We collaborate with some of the UK's largest and most intricate energy consumers, offering customized supply contracts, risk management, and expert guidance across both electricity and gas.We seek a strategic and commercially astute Key Account Manager to join our talented team. Reporting to the Head of Key Accounts, you will be instrumental in fostering and maintaining enduring relationships with our strategic partners. Your role will encompass managing intricate tender processes, making strategic pricing decisions, and leveraging your sales expertise to stimulate financial growth through successful contract renewals and upselling opportunities. By working closely with internal teams, you will ensure a smooth renewal process from pre-sale support to post-sale delivery.This position provides a remarkable opportunity for personal growth and advancement within the energy sector.What you’ll doYou will serve as the primary contact for our most significant accounts, ensuring long-term satisfaction, retention, and growth through exceptional service and commercial management.Key Responsibilities· Manage and renew key accounts with energy consumption exceeding approximately 50GWh, serving both electricity and gas customers.· Oversee and coordinate complex tenders from inquiry to deal acceptance, ensuring efficient and professional handling of bids to secure contract renewals while negotiating beneficial terms for customers, third-party intermediaries, and Brook Green Supply.· Determine pricing and deal structures to optimize propositions and drive growth. Collaborate with the Trading Desk team to structure appropriate proposals and products tailored for key accounts.· Monitor account performance and identify opportunities for growth and upselling, while exploring and developing new products and opportunities.· Achieve targeted financial growth through retention and upsell/cross-sell, significantly contributing to the company's revenue and market share.· Manage internal stakeholders across Operations and Finance to ensure alignment and support.

About LangChainLangChain is revolutionizing the world of intelligent agents with a mission to make them ubiquitous. Our innovative solutions empower developers to transition from initial prototypes to robust, production-ready AI agents that businesses can depend on. Originating from widely embraced open-source tools, we have expanded our offerings to include a comprehensive platform designed for the building, evaluation, deployment, and operation of agents at scale.Today, our products, including LangChain, LangGraph, LangSmith, and Agent Builder, are trusted by teams delivering real AI solutions across startups and large enterprises. Renowned organizations such as Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500 rely on LangChain to enhance their AI capabilities.With a significant raise of $125M in Series B funding from esteemed investors including IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we are in an exciting phase of product development and accelerated growth. Every team member plays a vital role in shaping our technology and its real-world application.About the Role:We are in search of a skilled Account Executive to join our expanding Go-To-Market (GTM) team and spearhead the next wave of growth for LangChain. In this pivotal role, you will manage the entire sales cycle, guiding technical teams at leading enterprise companies through the discovery, evaluation, and adoption of LangChain products.This role is high-impact and high-visibility, requiring close collaboration with engineering, product, and customer success teams to influence the adoption of Generative AI across various sectors. If you are a relationship-oriented salesperson who thrives in dynamic and unstructured environments and is eager to help build our go-to-market strategy from the ground up, we would love to meet you.

Roland Berger seeks a Senior Consultant with a focus on UK Healthcare and MedTech. This position calls for someone who brings fresh ideas and approaches complex industry challenges with creativity and clarity. Role overview The Senior Consultant will work closely with leading clients in healthcare and medical technology. Projects often involve navigating sector-specific issues and supporting clients as they adapt to change. The work centers on helping organizations improve, innovate, and deliver better outcomes. Impact Your expertise will shape client strategies and contribute to Roland Berger’s reputation for high-quality consulting. The role emphasizes practical solutions and measurable value for clients in a rapidly evolving sector. Collaboration Expect to partner with colleagues and clients who are committed to advancing healthcare and MedTech in the UK. Teamwork and communication are central to success in this role.