Assistant Store Manager at Mejuri | London

Mejuri has reimagined fine jewelry as a form of self-expression, making it accessible for everyday moments. Founded in 2015 by Noura Sakkijha, a third-generation jeweler, the brand believes fine jewelry should be guilt-free and not reserved for special occasions. With over 58 stores worldwide, Mejuri combines a strong online presence, a user-friendly app, and a growing retail footprint. The company is committed to responsible sourcing, sustainable practices, and philanthropy aligned with its values. Role overview The Assistant Store Manager at Mejuri in London supports the management team in daily store operations and ensures an outstanding retail experience. Reporting to the Store Manager, this role oversees store performance, drives sales, and maintains a high standard of customer service. The Assistant Store Manager acts as the main point of contact for all matters related to STACK and partners with the Store Manager on operations, inventory, and merchandising. Supporting the team in meeting KPIs such as customer retention, conversion rates, and NPS is a key focus. What you will do Lead by example to deliver a quality in-store customer experience, using effective communication and training while following Mejuri’s Steps of Selling. Drive team performance and engagement to maximize results and achieve key performance indicators (KPIs). Promote customer satisfaction by ensuring positive experiences and highlighting service offerings, including piercing and engraving. Monitor and support achievement of KPIs: revenue, conversion rate (CVR), orders per hour (OPH), sales per hour (SPH), and Net Promoter Score (NPS). What Mejuri looks for Retail leaders at Mejuri are engaging, adaptable, innovative, and motivated. The Assistant Store Manager helps foster a vibrant, energetic workplace where both the team and business can thrive.

Since its establishment in 2015, Mejuri has transformed the concept of fine jewelry in today's world—moving it beyond traditional gifting to a personal choice that embodies self-expression.Founded by the visionary third-generation jeweller Noura Sakkijha, Mejuri was built on the belief that fine jewelry should be an everyday indulgence rather than something reserved for special occasions. It’s about honoring your uniqueness—your style, your life, and your everyday experiences.With a robust presence spanning over 58 stores globally, Mejuri connects with customers wherever they are—be it online, through our app, or in-store. We are dedicated to responsible sourcing, sustainable practices, and philanthropic initiatives that align with our values and long-term vision.The Role:The Operations Lead is an essential member of our store leadership team, possessing a sharp attention to detail and a commitment to delivering a flawless customer experience. With expertise in data-driven decision-making, the Operations Lead champions retail inventory management, proactively addressing challenges and removing obstacles. This role establishes the benchmark for operational excellence, enhancing profitability through effective back-of-house (BOH) organization and precise execution of all inventory-related duties. With a focus on inventory accuracy and innovative sell-through strategies, the Operations Lead ensures the store operates at peak performance.At Mejuri, our retail leaders are dynamic, adaptable, creative, and results-oriented. Join us in redefining luxury—one customer, one team member, and one extraordinary experience at a time.Customer Engagement:STACK: Exemplify and validate the quality of the in-store customer experience by effectively communicating, training, and enforcing Mejuri’s Steps of Selling among the team.STACK Leadership: Drive your performance and that of your team to maximize results and achieve Key Performance Indicators (KPIs).Services: Ensure a positive customer experience while promoting service offerings, including piercing and engraving.KPIs: Focus on metrics within the Stack Leadership Segment: Conversion Rate (CVR) and Revenue.Operational Responsibilities:Inventory: Collaborate with the Operations team to maintain exceptional inventory standards, ensuring accuracy and timely execution of inventory tasks.

Established in 2015, Mejuri has transformed the perception of fine jewelry in today's modern world, shifting it from a mere gift to a personal expression of style. Founded by third-generation jeweler Noura Sakkijha, Mejuri operates on the belief that fine jewelry should be an everyday choice without guilt, celebrating individuality and daily life.With a strong online presence, a user-friendly app, and a growing retail network boasting over 58 stores globally, Mejuri prioritizes accessibility and connection with its customers. The brand is dedicated to responsible sourcing, sustainable practices, and philanthropic efforts that align with our core values and long-term vision.About this Posting:This posting is for future opportunities within Retail at Mejuri. We may not have an ideal role available currently, but we are eager to connect with passionate talent who resonate with our brand, products, and the delightful experiences we create in our stores.Upon applying, you will have the chance to express your interest in specific retail positions. Our Talent Acquisition team actively reviews this posting, and if a suitable role becomes available that matches your skills, potential, and interests, we will reach out to discuss the next steps.By submitting your application, you are joining our talent community for retail careers at Mejuri — we sincerely appreciate your interest in connecting with us.At Mejuri, our success is driven by a steadfast commitment to our Purpose and Values. They form the foundation of our operations, guiding how we approach challenges and achieve remarkable outcomes together.Our strength arises from the dedication of each team member to embodying these Values daily. This dedication is not just a responsibility; it is a passion that defines us. They steer us in delivering extraordinary experiences for our customers and nurturing an innovative environment. Success, for us, means living our values relentlessly.Our values include:RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for ExcellenceCUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisionsEMPOWERED OWNERS | Treat the company as your own.

Mejuri is looking for a Part-Time Floor Lead to join the London retail team. This role supports daily operations, guides team members, and helps deliver a welcoming experience for every customer. Floor Leads play a key part in shaping the store environment and setting the standard for service and teamwork. Role overview The Floor Lead works closely with store leadership to keep the London location running smoothly. This position sets the pace for customer service, encourages team growth, and ensures that Mejuri’s values are reflected on the sales floor. Creating an engaging atmosphere for both staff and customers is central to this role. What you will do Lead by example: Set and maintain expectations for customer experience by communicating, training, and upholding Mejuri’s Steps of Selling. Drive results: Focus on both individual and team performance, working to meet Key Performance Indicators (KPIs). Promote services: Encourage a positive customer experience while highlighting in-store services such as piercing and engraving. Track KPIs: Monitor and work toward metrics like OPH, NPS (85% and above), SPH, and conversion within the STACK Leader Segment. Operational excellence Inventory support: Assist with inventory execution and monthly cycle counts, ensuring the team stays informed and prepared.

Role Overview Mejuri is hiring a Lead Piercer for our Kings Road store in London. This part-time position focuses on delivering expert piercing services and guiding clients through their experience in the studio. What You Will Do Perform professional piercing services with attention to safety and technique. Educate customers on Mejuri’s jewelry and aftercare practices. Support a welcoming, high-quality experience for every client. Maintain high standards of hygiene and professionalism at all times. What We’re Looking For Skilled in piercing techniques and customer service. Comfortable educating clients about products and aftercare. Committed to upholding Mejuri’s standards for quality and style. This is a part-time role based in-store at Kings Road, London.

Role overview smcp is looking for an Assistant Store Manager to join the team at Selfridges London. This position works closely with the Store Manager, taking on a key role in daily store operations and team support. The Assistant Store Manager plays an important part in upholding visual standards and contributing to the overall success of the store. What you will do Work alongside the Store Manager to lead and motivate store staff Focus on delivering a strong customer experience to drive sales growth Maintain high standards in visual merchandising and store presentation Encourage a customer-first mindset on the shop floor Assist in meeting sales targets and supporting operational objectives

Since its inception in 2015, Mejuri has transformed the concept of fine jewelry, moving it away from being merely a gift for special occasions to an essential expression of personal style and self-celebration.Founded by Noura Sakkijha, a third-generation jeweler, Mejuri is built on the belief that fine jewelry should be accessible every day without guilt. It is an invitation to celebrate your individuality—your style, your life, your everyday moments.With a robust online presence, an engaging app, and over 58 retail stores globally, Mejuri meets customers wherever they are. Our commitment to ethical sourcing, sustainability, and philanthropy reflects our core values and long-term vision.The Role:As a Retail Stylist at Mejuri, you are not just a salesperson; you play a crucial role in delivering a personalized shopping experience that redefines luxury. Acting as a trusted advisor, you will connect customers with exquisite jewelry that creates meaningful moments, embodying Mejuri’s dedication to excellence.Our Stylists foster a warm, inviting atmosphere where customers feel valued and empowered to make confident choices. With your expert product knowledge, a keen eye for style, and a passion for storytelling, you’ll assist clients in finding pieces that resonate with them while achieving key performance indicators such as sales, conversion, and customer satisfaction.Stylists at Mejuri are dynamic, creative, and driven. Join us in our mission to redefine luxury—one customer, one team member, and one extraordinary experience at a time.Customer Focus:Leadership: Set an example and ensure high-quality customer experiences by communicating, training, and maintaining team standards according to Mejuri’s Steps of Selling.Services: Promote and ensure a positive customer experience for our services, including piercing, engraving, and more.KPIs: Monitor OPH, SPH, and achieve a NPS of 85% or higher.Operations:Order Fulfillment: Support in-store sales, phone sales, or BOPIS as needed to ensure efficiency in operations.

As an Assistant Store Manager at smcp, you will play a pivotal role in driving sales and ensuring an exceptional customer experience. You will collaborate with the Store Manager to lead a dynamic team, manage day-to-day operations, and implement strategies to achieve store goals. This is an exciting opportunity for a motivated individual who is passionate about fashion retail and committed to excellence.

Join our vibrant team at SMCP as an Assistant Store Manager in the heart of Central London! We are looking for a passionate leader who can drive sales, enhance customer experience, and motivate our team to achieve excellence in a fast-paced retail environment. You will play a crucial role in supporting the Store Manager in daily operations, managing inventory, and ensuring that our store reflects the brand’s standards.

Salomon seeks an Assistant Store Manager for the Westfield White City store in London. This role works closely with the Store Manager, focusing on daily operations, team guidance, and driving sales results. Creating a welcoming environment for customers and encouraging staff performance are central to the position. Main responsibilities Partner with the Store Manager to manage daily store operations Support and motivate team members to achieve sales and service targets Promote a positive experience for customers on the shop floor Handle operational duties to ensure smooth store functioning Work location Westfield White City, London

As an Assistant Store Manager at KIKO Milano, you will embody our brand ethos as a KIKO Ambassador. You will partner with the Store Manager to enhance customer experience, boost sales, and achieve key business objectives in line with our brand strategy. Your leadership and coaching skills will be essential in guiding the team and ensuring operational excellence.We take pride in fostering a culture grounded in Integrity, Respect, Accountability, and Teamwork.KEY RESPONSIBILITIESTEAM LEADERSHIPProvide coaching and support to your team to exceed customer service expectations and achieve business goals.Assist in recruiting, onboarding, and training team members to promote an exceptional customer experience.Help manage store planning and scheduling to align with business needs.Educate the team on product knowledge, makeup application techniques, and effective selling strategies to enhance KIKO’s customer engagement.CUSTOMER EXPERIENCE & BUSINESS PERFORMANCEContinuously monitor business KPIs, implementing action plans in collaboration with the Store Manager.Achieve defined business objectives related to customer experience, sales, and operational expenditure.Identify and prioritize the key actions for the store that will significantly impact business goals.Complete all required BeKIKO training modules and assessments.Regularly analyze KPIs such as LFL progression, Conversion Rate, Average Ticket, and Stock-loss.POLICY & PROCEDURE ADHERENCEEnsure compliance with KIKO standards and procedures across all store operations.Oversee adherence to store procedures as outlined in the KIKO STORE BOOK.Facilitate the execution of the promotional calendar in the store.Ensure operational procedures are followed, maintaining compliance throughout the store.Regularly review procedures and swiftly address any issues with the Store Manager to ensure alignment with corporate policies.

Mejuri is looking for a Floor Lead (Retail) to join the Selfridges Concession team on Oxford Street. This full-time role is central to the store’s daily success and sets the tone for both customer experience and team culture. Role overview The Floor Lead serves as a visible leader on the sales floor. This position focuses on delivering excellent customer service, supporting team development, and ensuring smooth daily operations. The role involves motivating staff, fostering a positive atmosphere, and upholding Mejuri’s values in every interaction. Customer responsibilities Model outstanding service and ensure every in-store experience follows Mejuri’s Steps of Selling. Drive personal and team performance to achieve Key Performance Indicators (KPIs). Promote and support in-store services, including piercing and engraving. Maintain a strong focus on KPIs such as OPH, NPS (85% or higher), SPH, conversion rates, and sales success. Operational responsibilities Take part in monthly inventory and cycle counts, ensuring the team is prepared and all procedures are followed.

Join our dynamic team at SMCP as a Full-Time Assistant Store Manager in London! We are looking for a passionate and driven individual who is ready to contribute to our vibrant retail environment. In this role, you will assist in overseeing daily store operations, leading a team of sales associates, and ensuring an exceptional customer experience. This is an exciting opportunity to grow your career in the fashion retail industry.

About the Role Harvey Nichols is looking for a Retail Assistant Store Manager in London to help lead the store’s sales team and ensure customers receive outstanding service. This role supports daily operations and works closely with staff to meet sales targets and maintain high standards throughout the store. What You Will Do Guide and motivate the sales team on the shop floor Support the Store Manager in daily operations Help deliver memorable customer experiences Maintain attention to detail in all store activities What We Look For Experience in retail management or a supervisory role Strong communication and leadership skills Ability to inspire and support team members Passion for retail and customer service This position is based in London at Harvey Nichols.

Join our dynamic team as an Assistant Store Manager at the London North Shopping Centre. In this role, you will support the Store Manager in leading the team to deliver exceptional customer experiences while driving sales. You will be responsible for overseeing daily operations, managing inventory, and ensuring the store meets visual merchandising standards.We are looking for a passionate individual who thrives in a fast-paced retail environment and is eager to contribute to our company's success.

Sézane, a French fashion brand established online, has built its reputation on quality, creativity, and steady progress. With over two decades of growth and innovation, the company values trust, new perspectives, and continuous improvement. The Assistant Store Manager (M/F) role is a permanent position based in London, beginning as soon as possible. This position suits someone who is organized, creative, and motivated to help drive ongoing enhancements in store operations and customer experience. Key Responsibilities Lead and inspire a team of ambassadors to provide outstanding customer service at every stage of the shopping journey. Promote personalized service, ensuring both customers and team members feel valued. Uphold Sézane’s brand values and help deliver a seamless omnichannel experience. Monitor customer satisfaction using available tools, and implement targeted plans for improvement. Build customer loyalty and establish new relationships through effective clienteling and complaint management. Organize in-store events to enhance boutique performance and align with marketing guidelines from head office. Team Leadership Guide and support Sales Assistants throughout the customer experience. Foster a collaborative, positive atmosphere within the team. Facilitate onboarding for new hires and provide ongoing coaching on the floor. Conduct annual performance reviews and collaborate with the training manager to develop staff training programs. Offer clear, direct feedback and share relevant updates with the team. Continuously refine team organization to support improvement. Brand Standards Ensure all team members consistently represent Sézane through their appearance and attitude. Maintain the boutique’s presentation and condition to high standards. Support the introduction of new collections and uphold Sézane’s expectations in-store.

Since its inception in 2015, Mejuri has transformed the landscape of fine jewelry, shifting the paradigm from a traditional gift to a modern expression of individuality and personal style.Founded by Noura Sakkijha, a third-generation jeweler, Mejuri operates on the belief that fine jewelry should be accessible for everyday wear, not just special occasions. It's about celebrating your unique style and life.With a robust online presence, an intuitive app, and over 58 retail locations across the globe, Mejuri is dedicated to ethical sourcing, sustainable practices, and philanthropic endeavors that align with our values and vision for the future.The Role:The Retail Stylist at Mejuri is more than just a sales associate; this role is essential in delivering a personalized, exceptional shopping experience that reflects our commitment to redefining luxury. As a trusted advisor, you will connect stunning jewelry pieces with the meaningful moments in our customers' lives, ensuring that every interaction embodies Mejuri's core values and dedication to excellence.Our Stylists cultivate a warm and inviting atmosphere where customers feel valued and empowered to make confident choices. With your extensive product knowledge, keen sense of style, and a passion for storytelling, you will help customers discover jewelry that resonates deeply with them while achieving key performance indicators such as sales, conversion rates, and customer satisfaction.At Mejuri, Stylists are dynamic, imaginative, and motivated. Join us in redefining luxury—one customer, one team member, and one outstanding experience at a time.Customer Engagement:STACK: Lead by example to ensure the quality of the in-store customer experience by communicating and training the team on Mejuri's Steps of Selling.Services: Promote our service offerings including piercing, engraving, and more to ensure a positive customer experience.Key Performance Indicators: Focus on OPH, SPH, and maintaining an NPS of 85% or higher.Operations:Order Fulfillment: Assist with back-of-house processes to support in-store sales, phone sales, and BOPIS, ensuring efficiency at all times.

As a Store Manager for SMCP in London, you will lead and inspire a team to deliver exceptional customer experiences while driving sales and operational excellence. You will be responsible for managing daily store operations, ensuring adherence to brand standards, and fostering a positive work environment. Your leadership will empower your team to achieve their goals and enhance overall store performance.

Role Overview smcp is hiring a Store Manager for its Marylebone location in London. This position leads the store team, focusing on sales growth and delivering strong customer experiences. What You Will Do Guide and motivate store staff to meet targets and develop their skills Drive sales by implementing store initiatives and monitoring performance Maintain high standards of daily operations and customer service Foster an engaging, positive workplace culture Build lasting relationships with customers to encourage loyalty What We Look For Experience in retail management or a similar leadership role Strong communication and coaching abilities Commitment to excellent customer service Enthusiasm for retail and team development This Store Manager role is based in London’s Marylebone district.

Eric Bompard is hiring a Store Manager for its London boutique. This leadership role guides the retail team and manages daily store operations, shaping the overall customer experience. The Store Manager plays a key part in setting the standards for service, sales, and brand presence on the shop floor. Key responsibilities Direct all store activities to support efficient operations and drive sales results Coach and motivate team members to embody Eric Bompard’s brand values Maintain a welcoming, stylish atmosphere for customers throughout the store Ensure each visitor receives attentive service and leaves with a strong impression of the brand Role overview This position focuses on team leadership, operational excellence, and delivering a memorable in-store experience that reflects Eric Bompard’s standards in London.