Customer Success Manager - French Speaking

About Pipedrive Pipedrive builds cloud-based sales and marketing tools that help teams work smarter. Since 2010, over 100,000 companies in 179 countries have chosen Pipedrive to streamline their daily operations. The company has grown from five founders to more than 850 employees representing 50+ nationalities, with ten offices across Europe and the United S…

Are you excited about the opportunity to live abroad, make international connections, and enjoy life in beautiful Portugal? If so, we might be the ideal match for you! We are seeking a proactive individual who thrives on challenges and is dedicated to providing exceptional support to our customers. In this role, you will be responsible for addressing customer needs and finding the most effective solutions to ensure their satisfaction.Your responsibilities and impact as a Customer Advisor include:Staying well-informed about the industry and the operations of our client company.Delivering excellent responses and solutions via phone, email, or social media to inquiries and issues from our client's customers.Maintaining composure and clarity when addressing customer concerns.Directing customers to the appropriate service channels when necessary.

Welcome to Rydoo! We are an innovative fintech scale-up dedicated to transforming spend management into a seamless and effortless experience.For too long, managing expenses has been burdensome and time-consuming. Rydoo is here to change that. Our intuitive, user-centric application harnesses the power of smart OCR technology to help businesses save both time and money with just a few clicks and photos.We’re not just creating software; we’re redefining how spend management should function. With a product-first approach, a passion for exceptional user experience, and a commitment to continuous innovation, we empower thousands of companies and their employees to work smarter every day.Join our global team of over 200 professionals who believe that great technology should simplify life. If you’re bursting with ideas and eager to build solutions that truly help people, you’ll find your place here.Company SnapshotAmbitious international team of 200+ members and growing33 nationalities with proficiency in over 15 languages9 offices spanning across 3 continentsUser-friendly spend management app available on iPhone and AndroidSupporting more than 10,000 clients and over 1 million users globally4.6 employer score on Glassdoor

Join our dynamic team at inetum2 as a Salesforce Release Manager where you will play a crucial role in overseeing the planning and execution of Salesforce releases. Your proficiency in French will be essential in collaborating with our international teams and ensuring seamless communication.You will be responsible for managing the release process, coordinating with stakeholders, and ensuring that all releases are delivered on time and within scope. This is an exciting opportunity for a skilled professional looking to advance their career in a fast-paced environment.

Role Overview inetum2 is hiring a Cash Management Consultant in Lisbon. This role focuses on helping clients improve their financial operations. French language skills are essential, as many clients communicate primarily in French. What You Will Do Work closely with clients to streamline and enhance their cash management processes Advise on financial solutions that support business goals Ensure efficient and accurate handling of cash management tasks Requirements Fluency in French Experience in cash management or financial consulting Strong communication and collaboration skills Location This position is based in Lisbon.

Join the vibrant team at Mercier Consultancy, where we are excited to offer a remarkable opportunity for a French Speaking Customer Service Agent at Booking.com. This role comes with a fully paid relocation to the picturesque landscapes of Greece, allowing you to embrace a new culture while helping customers with their travel needs. You will be instrumental in providing exceptional service to our French-speaking clients, guiding them through their booking processes seamlessly.Responsibilities Communicate with customers in French via phone, email, and live chat to respond to inquiries and offer assistance. Guide clients through the booking procedure, facilitating the making, modifying, or cancellation of reservations. Resolve any booking-related issues effectively, ensuring customer satisfaction. Maintain detailed records of customer interactions in the CRM system to support follow-up and accurate reporting. Work collaboratively with teams to address and resolve complex customer issues promptly. Keep updated on company policies, promotions, and travel offerings to provide accurate information to customers.

Join our dynamic team at Inetum2 as a Junior Developer, where your passion for technology and coding will thrive. We are looking for a proactive individual who is fluent in French and eager to learn and grow in a collaborative environment. This is a fantastic opportunity to kickstart your career in software development and contribute to exciting projects.

Join inetum2 as a Salesforce Developer and leverage your expertise in Salesforce solutions to help our clients achieve their goals. We are searching for a talented individual who is fluent in French and has a passion for technology and innovation. At inetum2, you will work in a dynamic environment where your contributions will make a significant impact.

Join Our JourneyAt Mollie, we believe that businesses deserve a seamless finance experience. Since our inception in 2004, we have been dedicated to empowering businesses across Europe with effortless payment and money management solutions.Today, over 250,000 businesses rely on our comprehensive platform to receive payments, manage finances, and achieve growth on their own terms. Our services are designed with simplicity, scalability, and real-world business needs in mind.As one of the fastest-growing fintech companies in Europe, our team of over 900 Mollies across more than 12 locations is the driving force behind our success. We thrive in a fast-paced environment, prioritize purposeful development, and are deeply committed to our customers' success. Whether you're tackling challenges, developing leading-edge products, or exploring innovative AI solutions, you'll find the freedom to create and the confidence to deliver.If you're eager to grow, shape the fintech landscape, and be part of an ambitious, high-performance team, Mollie is the perfect place for you.Your ContributionAs a Business Support Specialist, you will play a pivotal role at the forefront of Mollie's mission. You will serve as the primary point of contact for our merchants, ensuring they receive exceptional support essential for their success and growth. Your immediate impact will foster customer pride in partnering with us through outstanding, proactive service.Beyond answering queries, you will act as the customer advocate, leveraging their insights to inspire meaningful, innovative changes within Mollie. This role emphasizes active listening, swift problem-solving, and a direct contribution to enhancing the customer experience. Become a vital member of our expanding team in Lisbon, dedicated to the success of our growing merchant community.Your ResponsibilitiesServe as the first point of contact for customer inquiries via live chat, email, and phone, ensuring prompt and effective resolution.Advise customers on suitable Mollie products to enhance their online and offline presence, ultimately increasing their revenue.Enhance the customer experience by providing actionable insights and proposing innovative solutions to internal teams.Engage with customer feedback and challenges to align our support efforts with Mollie's customer-centric mission.Your QualificationsFluency in both French and English; proficiency in additional languages is advantageous.Ability to adapt quickly to changing environments and learn new systems efficiently.

WHO WE ARE AT AGICAP:Founded in Lyon in 2016 by innovative French entrepreneurs, Agicap stands out as one of Europe's most rapidly growing scale-ups, boasting over 7,000 satisfied customers and an impressive revenue growth exceeding 100% year on year for the past three years. Recognized by GP Bullhound as a potential unicorn, we are committed to revolutionizing financial management for SMEs and Mid-Market companies.At Agicap, we empower CEOs and finance teams to effectively manage and forecast their cash flow, ensuring timely supplier payments and receiving customer payments. We believe that cash flow management is crucial, and we strive to alleviate the challenges that companies face in this area.With a mission to become the leading global financial management solution for SMEs and Mid-Market companies, we have successfully raised $121 million through three funding rounds, attracting esteemed venture capital firms such as Greenoaks, Partech, and BlackFin. These investments are fueling our product innovation and enabling rapid international expansion across Europe, growing our team to over 500 passionate individuals.We attribute our success to our dedicated teams, who are committed to creating an environment where individuals can thrive and advance their careers. We are continuously on the lookout for exceptional talent to join us in this ambitious journey!

Join our dynamic team at Inetum as a Salesforce Functional Analyst where you will leverage your expertise to transform business processes and enhance client relationships. You will play a pivotal role in gathering requirements, analyzing business needs, and implementing effective Salesforce solutions tailored for our clients. Proficiency in French is essential for collaboration with our diverse clientele.

Role overview The Principal Customer Success Manager at PagerDuty, Inc. in Lisbon plays a central role in helping customers realize value from the PagerDuty platform. This position leads strategic work with clients, aiming to build satisfaction and encourage strong product adoption. What you will do Guide customers from onboarding through ongoing support, making sure their experience is smooth at every stage. Work directly with clients to understand their goals and business needs. Deliver solutions tailored to each customer, supporting them in reaching their objectives with PagerDuty. Lead key initiatives that drive successful implementations and long-term customer success.

Pipedrive creates cloud-based tools designed to help sales and marketing teams organize their daily work. Since 2010, more than 100,000 companies across 179 countries have used Pipedrive. The company has grown from five founders to over 850 employees, representing more than 50 nationalities, with offices throughout Europe and the United States. In 2020, Pipedrive became Estonia’s fifth unicorn after a majority investment from Vista Equity Partners. The Senior Customer Success Manager position is based in Lisbon, Portugal. This role centers on building and maintaining relationships with executive stakeholders at assigned accounts. The focus is on guiding customers through onboarding, encouraging user adoption, and supporting ongoing engagement. The aim is to help customers reach their goals, retain their business, and uncover new revenue opportunities for Pipedrive. What you will do Act as a trusted advisor to executive-level customers Guide new accounts through onboarding and ensure a smooth start Encourage user adoption and continued engagement with Pipedrive’s platform Learn about each customer’s business needs and suggest practical next steps Showcase product value to increase satisfaction and retention Find and pursue upsell opportunities within existing accounts Protect and grow annual recurring revenue Requirements History of achieving high customer satisfaction scores Experience retaining clients and expanding revenue through successful sales

Join Devoteam as a Manual Tester in the dynamic Banking Sector. We are seeking a detail-oriented professional fluent in French who is eager to contribute to our innovative projects. As a Manual Tester, you will play a crucial role in ensuring the quality and functionality of our banking applications.Your responsibilities will include designing and executing test cases, identifying defects, and collaborating with cross-functional teams to deliver high-quality software solutions.

Role Overview Natixis in Portugal is hiring an Angular Frontend Developer to join the BPCE-SI team. This role focuses on building web applications with Angular, working closely with UX/UI designers, and delivering smooth, responsive user experiences. What You Will Do Develop web applications using Angular Collaborate with UX/UI designers to translate designs into functional interfaces Optimize applications for performance and responsiveness Requirements Professional proficiency in French Experience developing with Angular Location This position is based in Portugal.

Are you ready to kickstart your career in Salesforce? Join inetum2, a dynamic and innovative company, where you'll have the chance to work with cutting-edge technologies and grow your skills in a supportive environment. We are looking for enthusiastic French speakers who are eager to learn and contribute to our team.

Are you enthusiastic about social media and eager to explore the world? Join us in Lisbon, the vibrant capital known for its surfing, lively atmosphere, art, and culture!We are currently seeking a Content Moderator for our client, a leader in digital customer service, to work on one of the largest social media platforms today. This role offers the opportunity to thrive in a dynamic environment as part of a multicultural team focused on achieving goals.As a Content Moderator, your primary responsibility will be to ensure the safety of the content published on social media by verifying compliance with regulations. You will review videos, images, and audio, identifying inappropriate content before it goes live. Your role will involve eliminating and blocking non-compliant content, organizing and evaluating information, and contributing to enhancing user experience by improving strategies and operations. You will also be responsible for promptly reporting any content that violates community guidelines.

Are you enthusiastic about customer support and the latest technologies? Do you aspire to be part of a leading BPO company in Lisbon? Our client, a global frontrunner and one of the largest companies in Portugal, is seeking passionate individuals like you.As a Customer Support Agent, your primary mission will be to enhance customer satisfaction by providing exceptional service while collaborating with prestigious global brands.Your Responsibilities:Respond to inbound calls and address customer inquiries promptly.Provide supportive solutions and guidance to customers while resolving service issues with empathy and efficiency.Maintain accurate records of customer interactions, inquiries, and feedback in the database.Utilize open-ended questions, support documents, and system training to troubleshoot effectively.Offer recommendations for common inquiries and recurring issues.

Who we are:Geotab® is a pioneering force in the world of IoT and connected transportation, recognized as a certified Great Place to Work™. Our diverse and talented team collaborates to empower businesses to thrive while enhancing the safety and sustainability of our communities.We are at the forefront of advancing security by connecting commercial vehicles to the internet and delivering web-based analytics that help our customers optimize fleet management. With Geotab’s open platform and Geotab Marketplace®, featuring hundreds of third-party solutions, businesses of all sizes can automate operations by integrating vehicle data with their other data assets. Processing billions of data points daily, we leverage data analytics and machine learning to boost productivity, reduce fuel consumption, enhance driver safety, and ensure compliance with regulatory changes.Our team is expanding, and we are on the lookout for passionate individuals who think outside the box and aspire to make a difference. In our fast-paced, dynamic environment, Geotabbers embrace challenges and are ready to take on new tasks that may go beyond the initial job description. Join us for a rewarding career filled with innovation opportunities, comprehensive benefits, and a vibrant, inclusive work culture. Unleash your full potential with Geotab. To see what life is like as a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities.

Indie Campers, the premier marketplace for campervan rentals, is dedicated to making road trips accessible to everyone. Through our digital innovation and commitment to customer satisfaction, we have cultivated an exceptional booking experience, providing quality road trips at competitive prices.Having facilitated over one million nights of rentals across our travel platform, we have welcomed more than 300,000 travelers from 169 countries. Our offerings include a diverse range of road trip options, such as short-term RV rentals, long-term campervan subscriptions, and the opportunity to purchase one of our vehicles available for sale.With a strong emphasis on technology, we present exciting and challenging opportunities that require skilled and motivated individuals. We are expanding our team and are on the lookout for eager interns ready to learn and grow alongside us.