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Experience Level
Mid to Senior
Qualifications
Qualifications:1-3 years of experience in the IT field.2+ years of support experience for Microsoft Windows 7/10 operating systems in a production environment. Knowledge of imaging methods for personal computers. Familiarity with Office 365 and Microsoft Office suite applications (Word, Excel, Outlook, Visio, PowerPoint). Understanding of antivirus software and virus/malware removal techniques. Ability to learn quickly and troubleshoot issues with new or unknown IT tools. Knowledge of networking technologies and tools, including TCP/IP, DHCP, DNS, PING, and VPN.5+ years of experience in a virtual office environment. Bilingual in French and English is essential; Spanish and other languages are a plus.
About the job
Responsibilities:
Provide remote IT support to colleagues across our North American offices.
Respond promptly and effectively to support requests, aiming for first-call resolution.
Act as the primary point of contact for issues related to software, hardware, networks, and VPNs.
Image and deploy computers remotely.
Maintain and update images according to established procedures.
Manage and maintain the company's and clients' websites.
Oversee IT equipment and peripherals, including various printers and supplies.
Keep documentation related to equipment and software licenses up to date.
Create and manage user accounts for business applications.
Develop and maintain end-user documentation for software and processes.
About Groupe MalOPlus Inc.
Groupe MalOPlus™ Inc. specializes in business development services across accounting, administration, and marketing sectors. Our mission is to assist small and medium-sized enterprises in exploring outsourcing solutions that minimize their administrative and operational costs. We also provide independent telecommuting professionals with a network of contract work opportunities. As part of a group of three companies operating under the MalOPlus™ brand, along with several sister companies managed under different brands, Groupe MalOPlus™ Inc. aims to create value and enhance operational efficiency.
Responsibilities:Provide remote IT support to colleagues across our North American offices.Respond promptly and effectively to support requests, aiming for first-call resolution.Act as the primary point of contact for issues related to software, hardware, networks, and VPNs.Image and deploy computers remotely.Maintain and update images according to establish…
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Responsibilities:Provide remote IT support to colleagues across our North American offices.Respond promptly and effectively to support requests, aiming for first-call resolution.Act as the primary point of contact for issues related to software, hardware, networks, and VPNs.Image and deploy computers remotely.Maintain and update images according to establish…
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Join our team as a Data Specialist!In this pivotal role, reporting directly to the Director of E-commerce, you will be responsible for establishing a comprehensive data architecture. This is an exciting opportunity to shape a brand-new position within the web team, working closely with both the technology and digital teams to fulfill a crucial need within the Linen Chest family.Design and implement robust ETL processes integrating multiple data sources.Develop a scalable data architecture to support business needs.Participate in platform changes to ensure effective governance and a solid data architecture.Advise and create dashboards for various web-related teams and beyond.
Role Overview cima2 is seeking a Civil Engineering Technician Specialist in Laval. This position supports a range of civil engineering projects, focusing on technical accuracy and project quality from design through implementation. The role works closely with engineers and project teams to help deliver reliable solutions.
As an Email and SMS Marketing Specialist, you will play a pivotal role in our customer engagement strategy. Working alongside a passionate marketing team, you will create compelling email and SMS campaigns that captivate our audience, enhance customer loyalty, and drive sales. Your creativity and data-driven insights will shape our communication for new product launches, promotions, and personalized recommendations, ensuring that every message is memorable and on-brand.Develop, manage, and execute marketing campaigns via email and SMS, including promotional, transactional, and lifecycle emails.Coordinate with cross-functional teams (Creative, E-commerce, Merchandising) to ensure all email and SMS content aligns with brand guidelines and marketing objectives.Build and manage email lists, segments, and databases to optimize targeting and performance.Develop effective A/B testing strategies to optimize open rates, click-through rates (CTR), and conversions.Analyze campaign performance metrics (e.g., open rates, CTR, conversion rates) and provide actionable insights to improve future campaigns.Manage scheduling, segmentation, and content personalization for emails and SMS using marketing automation tools.Ensure compliance with best practices in email marketing and anti-spam laws (CASL, GDPR).Collaborate on lead generation initiatives, working closely with customer acquisition and retention teams.Continuously test new strategies for email and SMS campaigns to boost engagement and sales, including subject lines, send times, and personalized messaging.Assist in setting up and managing automation flows for cart abandonment, product recommendations, and post-purchase communications.Stay updated on email and SMS marketing trends and technologies to foster innovation in our campaigns.
Join our team at Groupe Canam as a Customs Compliance and Logistics Specialist. In this pivotal role, you will be responsible for ensuring compliance with customs regulations and optimizing logistics processes to enhance operational efficiency. Your expertise will help us navigate the complexities of international trade while contributing to our commitment to excellence in customer service.
Design and implement comprehensive ETL processes that effectively consolidate data from multiple sources.Create and manage a scalable and efficient data architecture tailored to the company's needs.Collaborate in platform transitions to ensure robust data governance and a strong data framework.Provide insights and develop dashboards for various web teams and other departments to enhance decision-making.
Join our dynamic team at American Iron and Metal as a Purchasing Specialist - Call Center Agent. In this role, you will be responsible for managing purchasing inquiries, assisting clients with their needs, and ensuring the smooth operation of our procurement processes. Your exceptional communication skills and attention to detail will be essential in providing top-notch service to our customers.
Linen Chest seeks a Paid Media Specialist with strong expertise in Google Ads. This position centers on designing, executing, and fine-tuning paid media campaigns to drive traffic and strengthen brand presence. Key responsibilities Create and launch paid media campaigns through Google Ads Track campaign performance and review analytics Adjust tactics to improve investment returns Work closely with the marketing team to ensure campaigns support brand objectives Requirements Demonstrated experience using Google Ads Strong skills in analyzing data and interpreting results Background in optimizing digital marketing campaigns Strategic mindset for paid media planning Location This role is based in Laval.
Role overview Linen Chest seeks a Paid Media Specialist with strong Google Ads experience to join the team in Laval. This position centers on developing and fine-tuning digital advertising campaigns that increase brand reach and attract high-quality leads. Success in this role depends on hands-on expertise with Google Ads and a focus on delivering clear, measurable marketing outcomes. What you will do Set up, manage, and optimize Google Ads campaigns to achieve defined performance targets. Conduct keyword research and analyze competitors to identify new opportunities for advertising. Monitor campaign metrics, interpret results, and provide actionable recommendations based on data. Collaborate with other teams to align advertising with overall company goals. Stay informed about the latest trends and best practices in paid media to guide campaign strategy.
As a Bookkeeping Specialist, you will play a crucial role in implementing new accounting systems and executing essential accounting activities for the timely production of periodic financial statements. You will work with various clients, requiring a deep understanding of bookkeeping and an impeccable ethical standard. Our bookkeeping specialists may be assigned to multiple clients, necessitating exceptional organizational skills. Positions may range from fully remote to on-site, with many offering a blend of both.
Join us at Linen Chest as an Email & SMS Marketing Specialist, where you'll play a crucial role in enhancing our customer engagement initiatives. Collaborate with our dynamic marketing team to design and implement captivating email and SMS campaigns that resonate with our audience, foster customer loyalty, and drive sales growth. Your innovative approach, combined with data-driven insights, will influence our communication strategies for new product launches, promotions, and personalized recommendations, ensuring every message is impactful and aligned with our brand identity.Lead the development, management, and execution of email and SMS campaigns, encompassing promotional, transactional, and lifecycle communications.Partner with cross-functional teams (Creative, E-commerce, Merchandising) to ensure that all email and SMS content is consistent with brand guidelines and marketing objectives.Build and maintain email lists, segments, and databases to enhance targeting and campaign performance.Implement effective A/B testing strategies to maximize open rates, click-through rates (CTR), and conversions.Analyze performance metrics (e.g., open rates, CTR, conversion rates) and provide actionable insights for continual campaign improvement.Manage the scheduling, segmentation, and personalization of email and SMS messaging through marketing automation tools.Ensure adherence to email marketing best practices and compliance with anti-spam regulations (CASL, GDPR).Collaborate on lead generation efforts, working closely with the customer acquisition and retention teams.Continuously test new strategies for enhancing email and SMS engagement and sales, including optimizing subject lines, send times, and personalized messaging.Assist in setting up and managing automation flows for cart abandonment, product recommendations, and post-purchase communication.Stay informed on the latest email and SMS marketing trends and technologies to drive innovation within our campaigns.
Alten seeks a Software Development Specialist in Laval to focus on test bench solutions. This role involves enhancing and maintaining software that underpins testing processes for clients in the Defense and Naval sectors. The work plays a key part in ensuring that testing activities meet high standards and project requirements. Key Responsibilities Design and implement test frameworks to support software validation efforts Maintain and improve existing testing solutions to align with evolving project needs Collaborate with multidisciplinary teams to ensure testing approaches fit overall project goals Help deliver dependable, high-quality software for client projects Requirements Background in software development, preferably with experience in test benches or automated testing Ability to work effectively within cross-functional, collaborative teams Interest in contributing to projects in the Defense and Naval industries
