UAV Technical Support Specialist

Join our dynamic team in Kyiv, where you will be required to work in the office 3-4 days a week, as we do not offer full remote work. A convenient shuttle service is available from the nearest metro station.As a Technical Support Specialist focusing on UAV technology, you will immerse yourself in complex technical challenges, analyze data, and understand the intricacies of our systems. Your role will involve investigating incidents, analyzing system behavior, and collaborating closely with our R&D team to troubleshoot and enhance our products.Prior experience with UAVs is not necessary; we value your curiosity, analytical mindset, and capability to deconstruct complex systems.Your Daily Responsibilities:Thoroughly investigate technical incidents to identify root causes.Test hypotheses and identify bugs.Work with telemetry, logs, and system-level data.Collaborate with engineers and R&D teams to resolve issues.Document findings and share insights with the team.Assist in escalations and support the team with complex cases.

Join our dynamic team at Kyivstar as an FTTB Technical Support Specialist. In this role, you will be responsible for providing exceptional technical support for our Fiber to the Building (FTTB) services. You will assist customers with troubleshooting issues, ensuring their connectivity and satisfaction. Your expertise will help us maintain our reputation as a leading telecommunications provider.

Quantum-Systems GmbH creates unmanned aerial systems for air, ground, and maritime operations. These systems combine advanced hardware with AI-driven software to support real-time data handling and efficient mission management. Clients in defense, security, and government sectors worldwide depend on Quantum-Systems for adaptable and reliable solutions. Since 2022, the company has operated a local office in Kyiv to provide direct support to clients across Ukraine. Role overview The UAV Technician prepares and monitors unmanned aerial vehicle systems and plays a key role in supporting flight testing activities. Main responsibilities Inspect UAVs before each use and document any defects found. Set up UAV systems for flights, including configuration tasks and performing firmware checks or updates. Assist the pilot during flight tests and manage UAVs after landing. Log technical issues in the CRM system and produce clear technical reports.

Join Our Team as a Technical Product Support Specialist!Base44 is actively seeking enthusiastic and proactive individuals based in Kyiv to fill a crucial role in our team. This position offers an exciting opportunity to contribute to an innovative start-up environment, working collaboratively with a dynamic group of professionals.As a Technical Product Support Specialist, you will be at the forefront of our operations, delivering exceptional technical support to our users. Your responsibilities will include:Providing advanced technical solutions to Base44 users, which encompass remote system access, diagnostics analysis, and troubleshooting of network or database issues.Implementing effective fixes, workarounds, and configuration adjustments to restore system functionality.Identifying, documenting, and promptly escalating bugs to ensure they are resolved swiftly.Monitoring user experience trends and advocating for rapid solutions.Collaborating closely with the product team to gain insights into features, functionality, and potential user pain points.Documenting and clearly articulating technical issues to developers, including detailed steps for replication.

Join our team in Kyiv as a System Engineer Navigation and be part of a groundbreaking journey in UAV navigation technology. This role requires full-time presence in our office, conveniently serviced by a shuttle from the nearest metro station.About the PositionAs a System Engineer Navigation, you will play a pivotal role in shaping the future of unmanned aerial vehicle navigation systems. Your work will span both hardware and software domains, focusing on the integration of cutting-edge sensors, the development of advanced navigation algorithms, and enhancing flight control performance. If you have a passion for UAV technology and enjoy collaborating across functions to innovate navigation and guidance systems, we want to hear from you!Your Daily Responsibilities:Facilitate communication between customer support and R&D, prioritizing feature requests and managing bug reports.Gather, analyze, and assess preliminary data to inform hardware updates.Collaborate effectively with cross-functional teams.Participate in design reviews and contribute to system documentation.Analyze and integrate new sensors, focusing on flight control-related components like IMU, GNSS, magnetometers, and pressure sensors.Develop integration and validation concepts.Design, implement, and test algorithms for navigation and control systems that meet project specifications.Conduct simulations and analyses to validate GNC models and assess system performance under various conditions.Enhance system performance through innovative sensor calibration techniques.

Join our dynamic team as an Operations Support Specialist at Kyivstar, where you will play a pivotal role in enhancing our technical processes. This position offers a unique opportunity to work on various operational tasks that ensure the smooth functioning of our services.

Quantum Systems is at the forefront of developing next-generation unmanned solutions across air, land, and sea. Our innovative systems, which include advanced aerial drones as well as underwater and ground platforms, are designed to integrate state-of-the-art hardware with AI-powered software to deliver seamless control and real-time data insights. Trusted by defense, security, and public sector clients globally, we are committed to enhancing mission versatility and performance.Since establishing our local office in Ukraine in 2022, we have been a dedicated supporter of the nation.This position is based in the Kyiv region and requires on-site presence for 4 to 5 days a week. Remote work options are not available.We seek a meticulous engineer passionate about data analysis, system quality assurance, and performance validation under real-world conditions.As a Test Validation Engineer, you will be responsible for assessing test results, analyzing logs from ground and flight tests, and ensuring that our systems operate as intended. Your contributions will be vital in validating system performance and detecting discrepancies before they escalate into significant issues.No prior UAV experience is necessary—we will provide the required training. Your attention to detail, consistency, and capability to handle technical data are what truly matter.Daily Responsibilities:Review and analyze logs from ground and flight testsValidate system behavior against expected outcomesIdentify anomalies, inconsistencies, and potential issuesWork with large datasets of telemetry and test resultsClearly document findings and report issuesCollaborate with engineering and support teams to share insights

Quantum Systems specializes in innovative unmanned solutions that span air, land, and sea. Our advanced platforms, including aerial drones and underwater systems, integrate state-of-the-art hardware with AI-driven software, resulting in seamless control and real-time data insights. With a commitment to our clients in defense, security, and the public sector around the globe, we are setting new standards for mission versatility and performance.Since establishing our local office in Ukraine in 2022, Quantum Systems has demonstrated unwavering support for the country and its people.This position is ideal for individuals who possess a strong passion for technical writing, exceptional attention to detail, and the ability to convert complex engineering concepts into understandable documentation. If you thrive in a collaborative setting and are eager to contribute to advancements in aerospace technology, we would love to hear from you.This is a full-time office-based role, and candidates must be located in Kyiv.Your Daily Responsibilities:Documentation DevelopmentCreate and maintain User Manuals for UAV pilots, covering system descriptions, ground control station operations, antennas and communication equipment, flight preparation, piloting rules, and emergency procedures.Develop Maintenance Documentation including inspection schedules, service procedures, and component replacement guidelines (e.g., propellers, motors, batteries).Prepare numbered documentation such as forms, passports, and labels.2. Collaboration & UpdatesCollaborate closely with design engineers, pilots, customers, and research institutions.Ensure timely updates and revisions of documentation.Create diagrams and illustrations to enhance manuals.

Join our dynamic team as a Support Service Manager at Quantum-Systems, located in the heart of Kyiv. This role requires your presence in the office 3-4 days a week, as we believe in the power of collaboration. For your convenience, we offer a shuttle service from the nearest metro station.You will have the flexibility to choose between two shifts: either 9:00 AM to 6:00 PM or 2:00 PM to 11:00 PM (the late shift can be completed from home).As a Support Service Manager, you will be pivotal in providing exceptional support to our clients who utilize our cutting-edge Unmanned Aerial Vehicles (UAVs) in critical operations. Your dedication will contribute significantly to customer satisfaction and operational excellence.Your Daily Responsibilities Will Include:Delivering user support through inbound chats and calls.Identifying client issues and documenting cases in our CRM system.Analyzing user challenges and providing effective solutions.Coordinating with other departments to resolve user issues and prepare reports for pertinent teams.Preparing necessary documentation for the receipt and issuance of UAVs and components for repair.Drafting reports and liaising with the manufacturer regarding incidents.

Quantum-Systems is at the forefront of developing next-generation unmanned systems for aerial, ground, and maritime applications. Our innovative solutions range from cutting-edge aerial drones to underwater and terrestrial platforms, seamlessly integrating advanced hardware with AI-driven software for real-time data management and analytics. Trusted by clients in defense, security, and public sectors globally, we are redefining mission versatility and execution efficiency.With a local presence since 2022, Quantum-Systems is a steadfast partner for Ukraine.We are currently seeking a dedicated Service Engineer specializing in the diagnosis, repair, and maintenance of unmanned aerial vehicles (UAVs). The ideal candidate will possess strong technical acumen, attention to detail, and hands-on experience with electronic and mechanical components.This is a full-time in-office position. Candidates must be located in Kyiv.Your Daily Mission:Diagnose and repair various types of UAVs (quadcopters, fixed-wing aircraft, FPV, reconnaissance platforms).Repair and maintain electronic components: flight controllers, video systems, navigation modules (GPS/GLONASS), power modules, transmitters, and radio channels.Restore or replace motors, ESCs, propellers, and mechanical parts.Soldering, trace repair, and SMD component replacement.Calibrate sensors: IMU, compass, barometer.Assemble and configure new platforms according to specifications.Conduct functional testing post-repair.Maintain technical documentation.Collaborate with the engineering team and testing department.

Join our dynamic team at ajax as an L2 Automation Technical Support Engineer, where you will be pivotal in ensuring the seamless operation of our automation solutions. Your expertise will empower clients to maximize their use of our products while receiving unparalleled support. This is an excellent opportunity for individuals passionate about technology and customer service.

We are seeking a Junior Telecommunications Engineering Specialist to enhance our dynamic technical support team based in Kyiv, Ukraine. This is a fantastic opportunity to engage with leading global networking solutions and further develop your technical skills.At Teltonika, our Networking Solutions Business Unit is dedicated to the development and manufacturing of industrial and enterprise connectivity equipment, including routers, switches, gateways, and modems. Our innovative devices cater to clients in the most intricate sectors of Industry 4.0, Smart Cities, and Green Energy.In this position, your responsibilities will include:Advising clients on the effective use of our products within their applications, addressing their challenges related to Teltonika Networks products through both written communication and live meetings.Independently troubleshooting technical issues arising from customer configurations, firmware/software, and other sources.Creating comprehensive documentation for both internal and external stakeholders (e.g., Teltonika Wiki).Acting as the liaison between customers and Teltonika Networks R&D for complex inquiries.Gaining practical experience with Linux-based operating systems, industrial protocols, various networking services, and occasionally third-party peripherals.We expect you to possess:Strong communication skills and professional demeanor in both verbal and written formats.A genuine desire and motivation to assist others.Fundamental knowledge of Computer Networking.Proficient English language skills (both written and spoken).Capability to thrive in a fast-paced work environment.Experience in drafting technical documentation.A higher or equivalent technical/engineering qualification is considered a plus.Previous customer service experience would be advantageous.Knowledge or certification in CCNA or similar courses is a plus.What we offer:Opportunities for professional growth within a robust and rapidly expanding company.Engaging and ambitious projects involving industrial networking devices.A dynamic and challenging work environment with a collaborative internal culture.Flexible work schedules, hybrid work options, and remote work opportunities to support your well-being.Corporate medical insurance and coverage for company-paid sports activities (gym, fitness, yoga, swimming).Celebration of achievements through team-building events, summer festivals, and other special occasions.A comfortable workspace in a modern office equipped with essential utilities, regardless of external conditions.

About the Role Kyivstar is looking for a Workstation Support Engineer in Kyiv, Ukraine. This role focuses on maintaining and supporting workstation environments to keep systems running smoothly and users productive. Main Responsibilities Troubleshoot hardware and software issues on workstations Implement technical solutions to resolve problems Support end-users with day-to-day technical needs Work to ensure reliable workstation performance What to Expect This position involves hands-on technical support and regular interaction with colleagues across the company. The team values practical problem-solving and clear communication.

Quantum Systems is at the forefront of pioneering unmanned solutions that revolutionize operations across air, land, and sea. Our innovative systems, ranging from advanced aerial drones to robust underwater and ground platforms, integrate state-of-the-art hardware with AI-enhanced software, ensuring seamless control and real-time data insights. With a commitment to excellence, we serve a diverse array of clients in defense, security, and the public sector worldwide, consistently redefining mission versatility and operational performance.Since 2022, we have proudly supported Ukraine with our local office.As an IT Support Specialist, you will play a crucial role in maintaining the stability and security of our network environment, ensuring our technological infrastructure operates at peak performance.This is a full-time office position. Candidates must be based in Kyiv.Your Daily Responsibilities:Develop and manage wired and wireless networks while guaranteeing network security.Configure essential network IP services including DNS, DHCP, SMTP, SSH, and FTP.Set up and oversee network protocols and technologies such as TCP/IP, VPN (IPsec, SSL), BGP, OSPF, EIGRP, NAT, Port-security, QoS, VLAN, and STP.Support and configure network equipment from leading brands such as MikroTik, Ubiquiti, Cisco, and FortiNet.Implement and maintain video surveillance systems from manufacturers like Hanwha, Dahua, and Hikvision.Manage firewalls and IDS/IPS systems to enhance security.Provide user support through remote access tools like RDP, TeamViewer, and Anydesk.Monitor and analyze network traffic using specialized analytical tools.

SFORS is a trading company with two decades in the global financial markets. The team focuses on proprietary trading, trader development, and in-house technology. SFORS trades exclusively with its own capital and does not seek outside investment. Role Overview The IT Support team in Kyiv is hiring an L1 Support Specialist. This is a full-time, on-site position. Location: Kyiv, Ukraine Work hours: 10:00 AM – 6:00 PM (Kyiv time) Work format: On-site What You Will Do Handle ServiceDesk requests: manage, prioritize, classify, and escalate tickets to L2 following SLA guidelines. Prepare equipment and set up workspaces for new employees, including OS and software installation. Install, configure, and troubleshoot both hardware and software. Maintain workstations: update systems, replace components, and perform routine technical maintenance. Diagnose and repair PCs, and coordinate service maintenance as needed. Support peripheral devices such as printers, scanners, and conference systems. Keep accurate records of issued and returned equipment for asset management. What We Look For Solid understanding of PC hardware and general computer technology. Administrative-level experience with Windows 10/11 and MacOS. Hands-on experience with ServiceDesk systems. Basic knowledge of networking (TCP/IP, routing, and configuring network equipment). Experience setting up and supporting peripheral devices. English at A2 level or above. Strong customer focus and communication skills. Disciplined, reliable, and collaborative team player. Benefits Access to corporate housing in Dubai for up to 2–3 weeks per year, available for vacations, business trips, and similar needs.

Hello!We are SFORS — a trading company where traders achieve success!We specialize in trading on global financial markets and are one of the key players in the prop trading sphere and leaders in the pre-market sector.For 20 years, the company has thrived in the stock market, thanks to substantial investments in trader development, trading technologies, progressive risk management models, and the creation of effective trading strategies—all designed to help traders succeed.SFORS operates solely with its own funds and does not involve external investments.We are looking for a L1 Support Specialist to join our IT Support team.Work Schedule: day shifts (10:00-18:00) and evening shifts (15:00-23:00)The company provides taxi reimbursement for evening shifts.Main Responsibilities:ServiceDesk Request Handling: Prioritization, classification, and escalation of requests to L2 according to SLA.User Onboarding: Preparing equipment for new employees, installing OS, software, and configuring workstations.Hardware and Software Support: Installation, configuration, and troubleshooting of hardware and software.Workstation Maintenance: System updates, component replacement, and technical upkeep.PC Diagnostics and Repair: Identifying issues, repairing, and organizing service maintenance.Peripheral Support: Assisting with printers, scanners, conference systems, and other equipment.Asset Management: Tracking issued and returned equipment, ensuring data accuracy.Candidate Requirements:Deep understanding of PC hardware and computer technology principles.Proficient in Windows 10/11 and MacOS at an administrative level.Experience with ServiceDesk systems.Basic knowledge of networking technologies (TCP/IP, routing, network equipment configuration).Experience in configuring and supporting peripheral devices.English proficiency at A2 level or higher.Client-oriented with excellent communication skills.Disciplined and able to work collaboratively within a team.We Offer:Opportunities for professional growth and development.A supportive work environment with a focus on innovation.

D-ploy is a dynamic IT and Engineering Solutions provider operating across the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We take pride in offering innovative and superior services to a diverse range of industry-leading clients. Through building trusted partnerships within the IT community, we enhance our customers' IT productivity and contribute to their overall success and value.We are seeking engaging, flexible, and solution-oriented individuals eager to join a rapidly growing international organization. If you want to create value where IT matters, we want to hear from you!Key ResponsibilitiesDeliver technical assistance and troubleshooting for computer hardware, software, mobile devices, and various tech tools.Provide first and second level technical support through calls, tickets, and user interactions.Respond promptly to IT-related inquiries from end-users.Document all end-user interactions accurately in the customer ticket system ‘Service Now’ (e.g., incidents, requests).Create, maintain, and utilize knowledge articles.Conduct IT onboarding training sessions for new employees.Participate in continuous improvement initiatives.

Universe Group is dedicated to building innovative tech businesses, transforming ideas into global products. Our group comprises three companies: Guru Apps, FORMA, and Wisey. Their products connect over 400 million users across 186 countries, simplifying daily tasks and creating new opportunities for growth. Universe Group is also focused on developing new businesses that will be part of the global technology market.We are currently seeking a Technical Office Assistant — an individual who will help maintain our office space, ensure the technical functionality of the office, swiftly resolve everyday issues, and become an integral part of our People Ops team.Your responsibilities will include: Ensuring the uninterrupted operation of the office (electricity, plumbing, lighting, etc.)Monitoring the functionality of household equipmentTechnical maintenance of the space and minor repairs (furniture, electricity, plumbing)Organizing spaces for events, team buildings, and meetingsMaintaining order and managing consumablesCoordinating couriers and logistical processesInteracting with the business center administration and contractorsSupporting the People Ops team with organizational matters

Join Playson as a Support System Administrator and be a part of a dynamic team in our Kyiv office. Playson is a leading B2B game provider with over 13 years of experience, recognized globally for our innovative solutions in the regulated European markets. Our commitment to excellence drives us to continuously enhance our portfolio and uphold the highest standards in technology, design, support, and interoperability.In this pivotal role, you will provide essential technical support to our global employees, ensuring smooth operations and a seamless work experience.

Join Playson as a Service Desk Specialist and be part of a dynamic team dedicated to delivering exceptional customer support. In this role, you will be the first point of contact for our clients, ensuring their technical issues are resolved promptly and efficiently. Your expertise in troubleshooting and customer service will play a vital role in enhancing our clients' experience with our gaming products.