Operations Director at GATEX | Kyiv

Company: GATEXLocation: Kyiv (office)Reporting to: Co-ownerAbout GATEXGATEX is a dynamic and ambitious player in the international agro-trading sector, primarily focused on the export of Ukrainian agricultural products, including chicken, turkey, eggs, grains, and oil to various markets in Europe and Africa.Founded by top executives from the agriculture sector with the backing of an investment fund, GATEX has secured contracts for 400–500 tons of products, established its trademark, and is expanding its international presence in regions such as the UAE, the UK, and Ukraine.The company is currently in an active scaling phase, working on building systematic processes.Role ObjectiveThe Operations Director will be responsible for establishing an efficient operational system within the company, ensuring the fulfillment of international contracts, managing logistics, finances, and risks, while scaling the business without compromising quality or profitability.Key Responsibilities:1. Operational ManagementOrganizing the complete trading cycle (from procurement to shipment).Monitoring contract compliance.Managing logistics (multimodal transportation: warehouse – railway – port – vessel).Coordinating with suppliers, carriers, brokers, and warehouse operators.Quality control of products and liaising with inspection companies (such as SGS, Cotecna).Overseeing documentation, certification, and customs procedures.2. Business Process Development and OptimizationIdentifying and resolving bottlenecks in the supply chain.Developing and implementing standard operating procedures (SOP).Preparing processes for scaling.Implementing ERP and automation systems.3. Financial and Resource ManagementDeveloping and overseeing the operational budget.Monitoring P&L, cash flow, and profitability.Managing trade finance instruments (letters of credit, guarantees).Addressing currency risk.Optimizing financial processes for efficiency.

Our Mission and VisionAt Solidgate, we are dedicated to enabling remarkable entrepreneurs in creating outstanding internet companies. Our goal is to provide the financial infrastructure necessary for builders who are shaping the digital economy. Our ambitious aim is to establish ourselves as the leading payments orchestration platform globally.The Role of Product OperationsThink of Product Operations as the essential support team for our product organization — the crew that ensures everything runs smoothly while product managers, designers, and engineers focus on innovation and delivering value. In the unpredictable landscape of digital product development, challenges like delays, disorganized data, and inefficient handoffs can impede progress. Product Operations bridges the gap between chaos and the ability to produce high-quality, fast-paced results. Rather than directly building products, Product Operations creates and manages the systems — including frameworks, tools, and workflows — that enable our teams to operate swiftly, cohesively, and seamlessly.This position is not merely about establishing processes for their own sake; it's about grounding our product development in the realities experienced by our customers and commercial teams.Your Key Responsibilities— Develop a customer feedback loop: Create a structured system for integrating insights from Sales, Merchant Operations, and Integration into product discovery and planning.— Translate product context from the field: Convert insights from sales demonstrations and merchant engagements into actionable product intelligence, focusing on customer needs and expectations.— Design scalable processes: Implement clear frameworks for product engagement in custom solutions, demonstrations, and merchant initiatives — moving away from ad-hoc coordination to repeatable systems.— Manage feature rollouts: Oversee the controlled deployment of new features to existing customers, including timing, communication, feedback collection, and iteration.— Lead team management & development: Guide the Design and Technical Writing teams.Why This Position is a Career Accelerator— High-impact role: Directly influence the functioning of the entire product organization.— N-1 level to the Chief Product Officer: Enjoy significant strategic influence, moving beyond a support role.— Immediate measurable impact: Your contributions will tangibly enhance delivery speed, transparency, and quality.— Opportunity to build from the ground up: No legacy issues or rigid structures to navigate.— Extensive operational scope: Engage in planning, discovery, delivery, rituals, documentation, and metrics.

Join Flix as a Regional Operations Manager and play a vital role in enhancing our operational efficiency across the region. You will oversee daily operations, optimize processes, and ensure the highest standards of service delivery.

FORMA — a company within Universe Group that designs online services aimed at empowering professionals. Our mission is to simplify and enhance document management processes. Our flagship product is pdfguru.com. Over the past 3+ years, we have achieved remarkable milestones:PDF Guru is utilized by over 7 million users monthly.We offer more than 80 tools for efficient document management.Our users come from over 100 countries worldwide.We specialize in PDF documents, translation, conversion, and text recognition, all built on our proprietary technologies—without relying on third-party APIs.We are recognized as one of the market leaders.CEO FORMA, Fedir Kotyai, is currently seeking a Growth & Operations Manager—a pivotal team member who will assist in scaling our products, operational processes, and strategic initiatives. This position emphasizes impact and growth, offering a high level of autonomy without excessive hierarchy or micromanagement, presenting ample challenges and opportunities.Want to experience the atmosphere at FORMA? Check out our video showcasing our team—how we work, grow, and build a billion-dollar company from Ukraine.Joining our team provides you with:— Access to decision-making processes and the fantastic opportunity to learn directly from the CEO while pursuing your ambitions.— Autonomy with a direct impact on ROI and business scalability.— Openness to testing new approaches and minimal bureaucracy.— Opportunities for growth towards C-level or General Manager roles.

SKELAR is a venture builder committed to creating international product-driven IT companies by leveraging the principles of the venture investment world. Together with co-founders, we assemble strong teams to launch product-based IT businesses and thrive in global markets.We are currently on the lookout for our inaugural Operations Manager to lead the PawChamp initiative, focusing on the launch of a new product line dedicated to dog owners.PawChamp is a mobile application and online platform tailored for pet parents—dog owners—providing them with resources to train their beloved pets and learn about care and training through 24/7 chats with experts, the AI companion Pawchie, and training materials developed in collaboration with professional dog trainers. We deliver personalized daily lessons that cover all aspects of dog training, from basic commands to behavioral problem resolution. Our strategic objective is to become a leader in the global online dog training market and to be the go-to company for all pet parent and dog needs beyond training.- In October 2025, we earned the title of Product of the Day on Product Hunt.- App Store rating stands at 4.8.Introductory Video about the Product:https://www.youtube.com/watch?v=D3vURwhmufgWhat Challenges Await:In the role of Operations Manager, you will be an integral part of the product team, spearheading our e-commerce project aimed at launching sales of physical products for dog owners in international markets. Your responsibilities will include:Building the e-commerce division from the ground up: from strategy formulation to the launch of initial sales.Conducting market research, competitor analysis, and audience needs assessment to identify promising product categories and demand.Designing and executing tests to validate hypotheses about products, pricing, and target audiences, measuring and analyzing metrics in the product sales funnel.Developing and aligning the overall e-commerce strategy: business model, sales channels (Shopify, TikTok Shop, Amazon, etc.), unit economics, objectives, and performance indicators.Selecting the platform(s) for launch, creating a plan for implementing the MVP shop, and overseeing its technical development alongside the team.Identifying potential suppliers, procurement models, logistics, fulfillment, and order service processes.Launching MVP sales, testing traffic channels, obtaining initial orders, and analyzing results.

We are seeking a highly organized, proactive, and people-oriented Design Operations Manager to become a vital part of our Design Hub team based in Kyiv. In this pivotal role, you will drive the operational success of the hub, marrying structured processes with a human-centric approach and a profound understanding of the design landscape. Your responsibilities will encompass managing the 'business of design'—from overseeing financial workflows and vendor relationships to orchestrating large-scale events and educational initiatives—allowing our talented designers to concentrate on their creative pursuits in a vibrant atmosphere. This is an exceptional opportunity for a leader who embodies design culture, communicates fluently in professional terminology, and thrives in matrix management, converting logistical and operational hurdles into seamless, polished experiences.

Role overview The AI Operations Manager at Skelar guides the daily operations of AI projects, ensuring new technologies become part of routine workflows. This position focuses on making AI systems fit smoothly into existing processes. What you will do Manage AI project operations from initial planning through to completion Collaborate with teams from different departments to enhance efficiency Contribute to ongoing improvements in AI-related operations and processes Location This role is located in Kyiv.

Join Shield AI as a Drone Operator!Founded in 2015, Shield AI is a pioneering venture-backed deep-tech company dedicated to safeguarding service members and civilians through advanced intelligent systems. Our cutting-edge products, including the V-BAT and X-BAT aircraft, Hivemind Enterprise, and Hivemind Vision product lines, are instrumental in global operations. With a presence across the U.S., Europe, the Middle East, and the Asia-Pacific, we are committed to making a tangible impact worldwide. To learn more, visit www.shield.ai and connect with us on LinkedIn, X, Instagram, and YouTube.Role Overview:As a Drone Operator, you will be responsible for the operation and maintenance of the V-BAT unmanned aircraft system in complex, real-world environments. Your expertise will directly contribute to Group 3 ISR (Intelligence, Surveillance, and Reconnaissance) missions. You will function as both a pilot and maintainer within a dynamic team, executing missions from various locations, including austere and maritime settings. You will leverage your knowledge in ISR mission planning, aeronautical decision-making, crew resource management, operational risk, and airspace coordination to ensure successful mission execution from planning to recovery. This position offers a unique opportunity to make a significant impact where it matters most.

SKELAR partners with co-founders to build international product IT companies, assembling teams of over 1,300 specialists. The focus is on launching tech businesses that compete globally, with people at the center of every decision. HabitONE, part of SKELAR, develops a full ecosystem of functional nutrition products, tasty, convenient superfoods now available to American consumers. The team has grown rapidly, tripling in size in just 2.5 months, and the product line is fully launched in the USA. With new products and expanded operations on the horizon, growth continues at a strong pace. Role overview The Supply Operations Manager will oversee the entire supply chain for HabitONE in Kyiv. This includes sourcing raw materials, managing suppliers, and ensuring finished products reach customers in the United States. The role directly supports brand growth and has a measurable impact on company financials. What you will do Procurement & Supplier Management: Source raw materials, packaging, and finished goods. Negotiate contracts, oversee quality, and manage contractors in both the USA and China. Inventory Planning: Calculate SKU and channel stock needs, set reorder points, maintain safety stock, and forecast demand to prevent stockouts. Orders & Fulfillment: Supervise order processing, manage relationships with US-based 3PL providers, and coordinate with Amazon FBA. Supply Chain Analytics: Monitor and analyze supply chain data to promote transparency and efficiency. Process Improvement: Use AI tools to automate and streamline supply operations. Who thrives in this role Enjoys seeing tangible business results from operational decisions Finds satisfaction in organizing and improving complex processes Works confidently with numbers, spreadsheets, and analytics Welcomes new challenges and a variety of tasks Negotiates effectively with suppliers and logistics partners across different countries Wants to contribute to building something ambitious and new HabitONE is looking for someone ready to help shape the future of functional nutrition. If this sounds like a match, the team would be glad to meet you in Kyiv.

Join Ajax Systems, the leading manufacturer of security systems in Europe, as an Operations Manager with a focus on the Italian market. We are an international tech company that specializes in providing innovative solutions for video surveillance, smart home technology, fire detection, and flood prevention. Our extensive product range includes 280 devices designed for both security and automation, protecting over 3.5 million users across 187 countries.At Ajax, we believe that local expertise is key to understanding market dynamics. Our Global Business Development team consists of passionate individuals committed to achieving our ambitious objectives. With representatives in Italy, Spain, Germany, France, the UK, the USA, Australia, South Africa, and more, we are dedicated to building strong local teams that resonate with our mission.Founded amidst challenging times, Ajax Systems embodies resilience and innovation. Our unwavering commitment to combating threats through superior security and automation devices is at the core of our brand's identity. Become a part of our extraordinary journey and contribute to a success story that reflects strength and vitality.

Join Delivery Hero as a Senior Partner Operations Analyst where you will play a pivotal role in enhancing our operational strategies. You will be responsible for analyzing partner performance metrics, identifying improvement opportunities, and implementing solutions to optimize partner engagement and satisfaction.This position requires a proactive mindset, excellent analytical skills, and the ability to collaborate effectively across teams. You will work closely with various stakeholders to drive data-driven decisions and support our partners’ growth.

About the Company onhires is partnering with a defense technology startup in Kyiv. This team develops and manufactures products built to withstand real combat conditions. Engineers, developers, and production specialists work side by side, focused on delivering solutions that work in practice, not just on paper. Role Overview The Product Lead / Field Operations Lead acts as the central point for execution across the company. This is more than a traditional product management role. The person in this seat drives tasks from start to finish, makes decisions, and keeps projects moving. Expect to work closely with teams and leadership to ensure that goals turn into results. What You Will Do Coordinate field trials for products in combat-simulated settings. Organize and run demonstrations for military units, partners, and integrators. Work with engineering and production teams to spot blockers and keep execution on track. Track deadlines and monitor real progress on deliverables. Travel to frontline cities for demos and to collect feedback. Bring teams together and maintain a clear overview of all projects. Collaborate directly with the CEO on top priorities and key tasks. What We Look For Technical or strong operational background (engineering, defense, hardware, operations, or consulting). Experience in military or similar environments is a strong plus. Background with hardware products, testing, or implementation is highly valued. Self-motivation and personal accountability for results. Comfort working under pressure and with shifting priorities. Clear communicator, able to work with engineers and military partners alike. Structured thinker who can make quick decisions. Personal vehicle and willingness to travel regularly. Conditions Location: Kyiv, office-based role.

Quantum Systems is at the forefront of next-generation unmanned solutions across air, land, and sea. Our advanced systems, which include sophisticated aerial drones and versatile underwater and ground platforms, integrate cutting-edge hardware with AI-driven software to deliver seamless control and real-time data insights. We are proud to serve defense, security, and public sector clients globally, redefining mission versatility and performance.Since establishing our local office in Ukraine in 2022, Quantum Systems has been a strong advocate for the nation.As the Director of IT Operations, you will spearhead the development and management of our IT function, ensuring that we maintain a secure, reliable, and scalable IT infrastructure that supports our expanding operations, engineering teams, and business growth.Your Daily Responsibilities:Lead and oversee the IT team, ensuring the smooth operation of all IT services and infrastructure.Formulate and execute an IT strategy that aligns with both business and engineering objectives.Guarantee the high availability, reliability, and security of IT systems, networks, and services.Supervise the IT infrastructure, including networks, servers, cloud environments, and end-user devices.Administer IT security policies, access control, and ensure compliance with cybersecurity best practices.Provide support to engineering and business teams with reliable tools, systems, and infrastructure.Manage relationships with IT vendors, service providers, and technology partners.Implement and uphold IT processes, documentation, and service management practices.Monitor system performance and lead incident response and troubleshooting initiatives.Plan and manage the IT budgets, investments, and technology roadmaps.

Our Mission and VisionAt Solidgate, we are dedicated to empowering exceptional entrepreneurs in their quest to build outstanding internet companies. Our goal is to provide the robust financial infrastructure that innovators in the digital economy require. We are on an ambitious journey to establish ourselves as the foremost payments orchestration platform worldwide.We believe that the future of payments will be determined by individuals who think expansively, take initiative, and approach every task with curiosity and determination. These are the kind of individuals we seek to join our team.About the Team and RoleAs a Junior Operational Analytics Specialist, you will engage with Chargebackhit, our advanced technology designed to safeguard online businesses against fraud and chargebacks. This product operates with the agility and dynamism of a startup, where rapid evolution and swift decision-making are the norms.In this pivotal role, you will be central to product operations—linking services, overseeing performance, and analyzing data that provides real-time protection to merchants. This is an excellent opportunity to launch your analytics career in the fintech sector.Your ResponsibilitiesConnect, test, and monitor chargeback prevention services.Manage database interactions.Collaborate actively with Analytics, Sales, and Account Management teams.Address analytical requests from clients.Ideal Candidate ProfileBachelor’s or Master’s degree (completed or in progress) in analytics, programming, mathematics, or related fields.Proficiency in SQL and Excel.Strong analytical and problem-solving abilities.Excellent communication skills with a structured approach.Upper-Intermediate (B2) or higher level of English proficiency.Why Choose Solidgate?No internships here — we foster careers. You will get hands-on experience from day one and make a meaningful impact.Your contributions will lead to real outcomes. Help shape the money movement for global enterprises.Accelerate your growth. Learn from industry-leading fintech professionals and advance your skills rapidly.Enjoy flexible working hours. Balance your studies and work with hours that fit your lifestyle.

TENTENS Tech, a strategic partner of SKELAR, is a pioneering IT company that builds international tech businesses.Our innovative social discovery platforms serve over 20 million users worldwide. We thrive on our deep expertise in analytics, high-load systems, and performance marketing.Our team at TENTENS Tech is composed of over 250 talented individuals, each acting as a CEO in their role, contributing to our collective success. We embrace a 10/10ths work style: focused on our goals, asking the right questions along the way, and striving for excellence — we settle for nothing less than outstanding. If this resonates with you and you are ready to accelerate your career with us, let's connect!We are currently seeking a Payment Operations Manager to elevate our performance and enhance user payment experiences.This role is for you if:You are excited about working in a large business with high-load products, where data and expertise in product solutions and payments are paramount.You are eager to grow rapidly and develop: you will have the opportunity to enhance your operational and analytical skills under the mentorship of seasoned colleagues.You value involvement in key decisions: the chance to influence business strategy and process development, rather than just completing tasks.Challenges you will face in this role:Managing payment routines and configuring acquirers within them.Working with risk metrics and validating analytics-based decisions.Conducting A/B tests and analyzing results.Integrating new acquirers and monitoring their metrics.Being responsible for key metrics in your domain: Conversions, Approval Rates, VAMP, Chargeback Rates.Coordinating with teams across Operations, Analytics, Finance, Marketing, and Product.What matters to us:Experience in IT, Big4, or FMCG in Analyst, Operations, or related roles.Understanding the payment ecosystem and its intricacies.

Greetings from Brainstack, a leading multi-product IT company based in Ukraine.If you're seeking a realm of opportunities for continuous growth and enjoy tackling challenging tasks, then you've come to the right place. Here, you will encounter challenges that will help you fulfill your ambitions, build profitable businesses without illusions, and transform ideas into successful IT products. Our team is always here to support you and won't let you face challenges alone.Our portfolio includes mobile and web applications and services with millions of users across various niches, such as Parental Control, Wellness, and AI.We are currently looking for a Helpdesk Engineer to join our friendly Infrastructure Operations team within the Infrastructure department.Key Responsibilities:— Provide user support (for employees);— Ensure the operational efficiency of the office;— Support and upgrade the company's internal services.Your Future Team:→ Lead David can teach you how to ask the right questions and find the answers;→ Team includes: System Administrator, 2 Helpdesk Engineers, DevOps Engineers, Head of Department.→ Tools: Jira (cat);→ Team level: Middle & Senior.What Awaits You:→ Work within a team that ensures stable and secure operations across the company;→ Make a real impact on employee user experience and the continuity of business processes;→ Opportunities to enhance your technical expertise and grow in IT Ops / DevOps / Security.About You:Experience in Helpdesk / IT Support / Service Desk Engineer roles for 6–12 months;Proficient understanding of Windows 10/11 and macOS at the user administration level;Knowledge of basic network principles (TCP/IP, DNS, DHCP, VPN);Experience with user management systems (Active Directory or similar);Strong problem-solving skills and the ability to work collaboratively in a team environment.

TENTENS Tech is a partner IT company of SKELAR — a Ukrainian venture builder dedicated to constructing international tech businesses.We create social discovery platforms serving over 20 million users globally. Our momentum and scale are driven by deep expertise in analytics, high-load systems, and performance marketing.Today, the TENTENS Tech team comprises over 250 individuals, each acting as a CEO in their role, impacting collective outcomes. We operate in a 10/10ths style: staying focused on our goals, asking the right questions along the way, and never settling for 'good' — only maximum performance and a bit more. If you identify with this description and are ready to accelerate with us — let’s connect!We are currently seeking a Growth Operations Lead to elevate our performance standards together.Key responsibilities in this role include:Ownership of the Online Reputation Management business directionManagement of a team of 10+ top specialistsOperational excellence: building and optimizing processes in an operations-heavy environmentEstablishing a framework for hypothesis testing and scaling successful outcomesYour influence will extend to:Process architecture, functions, and organizational structureBusiness outcomes of the unitTarget metrics, planning, and decision-makingWhat we value:Experience in building processes and teams in an operations-heavy environmentExperience managing a business unitData-driven mindsetLeadership skills and people management: driving the team while formulating ambitious plans and providing space for them to choose their tools for executionPreferred qualifications:Experience in SERM/ORM/SEO domainsWhat you will gain with us:Access to internal clubs in professional domains: reputation, marketing, development, finance, recruitment...

Join our dynamic team at Wix.com as an IT Support Engineer where you will be instrumental in delivering exceptional IT support and overseeing IT operations for our diverse workforce across multiple locations. Your expertise will be vital in sustaining our IT infrastructure, maintaining an accurate inventory, and facilitating smooth onboarding and offboarding experiences for our employees.In this role, your responsibilities will include:Delivering professional IT support to employees both in Kyiv and remotely.Monitoring and addressing IT Helpdesk requests in accordance with established SLAs.Managing the IT equipment inventory efficiently.Coordinating onboarding and offboarding procedures, including those for remote employees.Overseeing and maintaining audiovisual equipment for onsite events and meeting rooms.Performing endpoint installations, upgrades, and troubleshooting across Windows, MacOS, and Linux operating systems.This position is primarily office-based, with the potential for a hybrid work arrangement (4+1).

Role Overview Skelar is hiring a Head of Marketing based in Kyiv. This leader will shape and guide marketing strategy, working to strengthen the brand and support business growth. The position calls for hands-on oversight of marketing plans, from development through execution. What You Will Do Develop and implement marketing strategies that support Skelar’s goals Oversee brand initiatives aimed at increasing visibility and market reach Work closely with teams across the company to ensure marketing aligns with business objectives and customer needs Location This role is based in Kyiv.

Join Playtech as a Project Manager and take the lead in driving innovative projects to success. In this pivotal role, you will coordinate cross-functional teams, manage project timelines, and ensure the highest quality of deliverables. Your leadership will be essential in fostering collaboration and maintaining a clear focus on project goals.