L2 Automation Technical Support Engineer

Join our dynamic team at ajax as an L2 Automation Technical Support Engineer, where you will be pivotal in ensuring the seamless operation of our automation solutions. Your expertise will empower clients to maximize their use of our products while receiving unparalleled support. This is an excellent opportunity for individuals passionate about technology and customer service.

Kyivstar is seeking an L2 Security Specialist to join its Information Security Management Center in Kyiv. This senior SOC position centers on monitoring, analyzing, and responding to security events in a large enterprise environment. What you will do Monitor and analyze security incidents across Windows and Unix/Linux systems at both user and administrator levels Review event logs and log files from multiple operating systems Work with AntiVirus and EDR solutions to detect and respond to threats Apply knowledge of the OSI model and TCP/IP protocols to security operations Operate and configure network security devices, including firewalls, IDS/IPS, WAF, and proxies Use SIEM platforms, with required experience in Microfocus ArcSight ESM Understand the SMTP protocol and email system operations Utilize basic Oracle database skills, including writing SQL queries Apply principles of Access Management and Role-Based Access Control (RBAC) What we look for Technical English proficiency or higher Strong sense of responsibility and clear communication skills Keen attention to detail and a systematic, analytical approach Motivation to learn and willingness to share knowledge with colleagues Benefits Inclusive culture that values individuality and a positive work experience Flexible hours and a hybrid work model Standard social benefits plus additional perks Opportunities for career growth and personal development Mental and emotional support programs for employees and families Supportive onboarding from the first interaction

About the Role Kyivstar is looking for a Workstation Support Engineer in Kyiv, Ukraine. This role focuses on maintaining and supporting workstation environments to keep systems running smoothly and users productive. Main Responsibilities Troubleshoot hardware and software issues on workstations Implement technical solutions to resolve problems Support end-users with day-to-day technical needs Work to ensure reliable workstation performance What to Expect This position involves hands-on technical support and regular interaction with colleagues across the company. The team values practical problem-solving and clear communication.

Join our dynamic team at Kyivstar as an FTTB Technical Support Specialist. In this role, you will be responsible for providing exceptional technical support for our Fiber to the Building (FTTB) services. You will assist customers with troubleshooting issues, ensuring their connectivity and satisfaction. Your expertise will help us maintain our reputation as a leading telecommunications provider.

Join our dynamic team at Miratech as a Senior Network Automation Engineer, where you will play a pivotal role in enhancing our network infrastructure through automation. We are looking for a talented professional who is passionate about technology and eager to implement innovative solutions. Your expertise will drive efficiency and improve network reliability.

Join Our Team as a Technical Product Support Specialist!Base44 is actively seeking enthusiastic and proactive individuals based in Kyiv to fill a crucial role in our team. This position offers an exciting opportunity to contribute to an innovative start-up environment, working collaboratively with a dynamic group of professionals.As a Technical Product Support Specialist, you will be at the forefront of our operations, delivering exceptional technical support to our users. Your responsibilities will include:Providing advanced technical solutions to Base44 users, which encompass remote system access, diagnostics analysis, and troubleshooting of network or database issues.Implementing effective fixes, workarounds, and configuration adjustments to restore system functionality.Identifying, documenting, and promptly escalating bugs to ensure they are resolved swiftly.Monitoring user experience trends and advocating for rapid solutions.Collaborating closely with the product team to gain insights into features, functionality, and potential user pain points.Documenting and clearly articulating technical issues to developers, including detailed steps for replication.

Join our dynamic team as an Operations Support Specialist at Kyivstar, where you will play a pivotal role in enhancing our technical processes. This position offers a unique opportunity to work on various operational tasks that ensure the smooth functioning of our services.

Join our dynamic team in Kyiv, where you will be required to work in the office 3-4 days a week, as we do not offer full remote work. A convenient shuttle service is available from the nearest metro station.As a Technical Support Specialist focusing on UAV technology, you will immerse yourself in complex technical challenges, analyze data, and understand the intricacies of our systems. Your role will involve investigating incidents, analyzing system behavior, and collaborating closely with our R&D team to troubleshoot and enhance our products.Prior experience with UAVs is not necessary; we value your curiosity, analytical mindset, and capability to deconstruct complex systems.Your Daily Responsibilities:Thoroughly investigate technical incidents to identify root causes.Test hypotheses and identify bugs.Work with telemetry, logs, and system-level data.Collaborate with engineers and R&D teams to resolve issues.Document findings and share insights with the team.Assist in escalations and support the team with complex cases.

Join Hire Hangar and collaborate with rapidly expanding global companies while cultivating a sustainable, remote career.Job Title: Senior Full Stack Engineer – AutomationLocation: RemoteTime Zone: Flexible / Aligned to HQ Time ZoneRole Overview: We are in search of a Senior Full Stack Engineer who has a strong enthusiasm for intelligent automation to join our expanding SaaS platform team. Your role will involve designing and developing comprehensive solutions that integrate RPA agents, AI-driven workflows, and cutting-edge frontend experiences, enabling our clients to automate intricate tasks while focusing on their core business needs.This position is ideal for an engineer who takes pride in ownership and is proficient in architecting backend automation pipelines as well as creating user-friendly, data-rich interfaces. You will engage with the entire technology stack and work closely with AI/ML engineers, product managers, and UX designers to deliver automation features that are robust, dependable, and user-friendly.

Empower the Digital Economy with SolidgateAt Solidgate, we are dedicated to empowering exceptional entrepreneurs to create outstanding internet companies. Our mission is to provide the financial infrastructure needed to fuel the builders and innovators shaping the digital economy. We are on a relentless journey to become the leading payments orchestration platform worldwide.Why Join Us?Work on a backend-driven product featuring intricate logic and a modern tech stack.Our AQA Tech Stack: Java, TestNG, Selenide, Retrofit, Testomatio.Emphasize quality from the very first line of code — it’s not an afterthought.Automation-first Culture: We believe in quality ownership by every engineer, searching for true engineers, not just testers.Testing at Scale: Our platform operates over 200 individual auto-test suites per service, generating more than 150,000 test results daily.AI-driven Code Review: Reduce boilerplate code, enhance deployment speed, and concentrate on solving real challenges rather than battling repetitive code.The Role and Team DynamicsWe are seeking a Middle / Senior Automation QA Engineer to enhance our Integrations Team, ensuring the reliability of Solidgate’s payment integrations with global payment providers.Your primary responsibility will be testing integrations with payment providers, including card payments and alternative payment methods (APMs). You will validate payment flows, assess provider responses, evaluate business logic, and ensure robust error handling for reliable integrations across various scenarios.Your ContributionsEstablish Test Coverage: Analyze functional requirements, risks, and technical specs to prioritize and focus on critical product aspects effectively.Create Meaningful Test Artifacts: Develop comprehensive automation plans and logical test scenarios to ensure coverage of essential functional areas and pinpoint critical defects.Build Reliable Automated Tests: Design and implement stable automated tests that deliver timely feedback within the CI/CD pipeline.

Become a part of Ajax Systems, a pioneering force in the realm of advanced wireless security solutions with integrated smart home technology. As a comprehensive organization, we excel in transforming innovative concepts into groundbreaking products, from initial development to mass production.With an extensive portfolio of over 170 devices, the Ajax range protects properties against intrusions, fires, and water damage, while also offering effortless management of electrical devices. Our state-of-the-art solutions have garnered Europe’s highest security accolades, affirming our status as a trusted leader in the industry.Ajax represents a remarkable Ukrainian success story, driven by unwavering resilience and limitless ambition. Currently, we safeguard more than 1,800,000 users across 170 countries globally. As we continue to flourish, we are on the lookout for enthusiastic individuals to join our ranks and support our ongoing expansion.We are thrilled to announce an opening for a Support Engineer who possesses a strong command of the English language. In this pivotal role within our dedicated support team, you will provide exceptional customer assistance to clients worldwide, ensuring around-the-clock support through various communication channels. We take pride in our multilingual capabilities, which empower us to swiftly address and resolve user inquiries.

nix collaborates with a global leader in corporate brand protection and domain management. The client supports Fortune 500 companies and large enterprises by providing domain registration, online brand monitoring, and anti-counterfeiting services. Their work centers on securing digital assets at scale. A new project is underway to combine two legacy client portals into a single platform. The team aims to preserve all current features during the transition. The technology stack includes PHP (Laravel), RabbitMQ, MySQL, and Nuxt.js (Vue.js), all deployed on AWS. Role overview The Senior Automation QA Engineer (Java) will architect and build a comprehensive test automation framework from scratch. This framework will support regression, API, and end-to-end testing for the unified platform. What you will do Design and implement a test automation framework using Java Develop tests for regression, API, and end-to-end scenarios Ensure coverage across the new unified platform Project stack PHP (Laravel) RabbitMQ MySQL Nuxt.js (Vue.js) AWS

Join our dynamic team at Wix.com as an IT Support Engineer where you will be instrumental in delivering exceptional IT support and overseeing IT operations for our diverse workforce across multiple locations. Your expertise will be vital in sustaining our IT infrastructure, maintaining an accurate inventory, and facilitating smooth onboarding and offboarding experiences for our employees.In this role, your responsibilities will include:Delivering professional IT support to employees both in Kyiv and remotely.Monitoring and addressing IT Helpdesk requests in accordance with established SLAs.Managing the IT equipment inventory efficiently.Coordinating onboarding and offboarding procedures, including those for remote employees.Overseeing and maintaining audiovisual equipment for onsite events and meeting rooms.Performing endpoint installations, upgrades, and troubleshooting across Windows, MacOS, and Linux operating systems.This position is primarily office-based, with the potential for a hybrid work arrangement (4+1).

Ajax Systems — a leading international technology firm and the largest manufacturer of security systems in Europe. Our products are trusted by over 4.5 million end users and 330 thousand PRO users across more than 180 countries. Ajax provides comprehensive solutions to safeguard residential and commercial properties of various sizes. Currently, our portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, comfort, and automation. Each year, we demonstrate exponential growth in both team size and user base worldwide.The security systems we develop demand heightened standards of reliability and stability. This is why our QA Department at Ajax Systems supports product development through all stages, from inception to manufacturing and ongoing enhancement. Our team identifies bugs in hardware, software, or system interactions. We are not just a group of 'clickers'; we are creative engineers who test new devices under various extreme conditions: simulating human and animal movements, recreating complex weather scenarios, managing temperature fluctuations, and conducting controlled fires and flooding.

We are looking for a driven and detail-oriented Project Manager to join our team at Ajax. In this role, you will lead projects focused on Automation and New Product Introduction (NPI), ensuring that all project goals and timelines are met. You will collaborate with cross-functional teams and leverage your expertise to manage project scope, schedule, and resources effectively.

Quantum Systems specializes in innovative unmanned solutions that span air, land, and sea. Our advanced platforms, including aerial drones and underwater systems, integrate state-of-the-art hardware with AI-driven software, resulting in seamless control and real-time data insights. With a commitment to our clients in defense, security, and the public sector around the globe, we are setting new standards for mission versatility and performance.Since establishing our local office in Ukraine in 2022, Quantum Systems has demonstrated unwavering support for the country and its people.This position is ideal for individuals who possess a strong passion for technical writing, exceptional attention to detail, and the ability to convert complex engineering concepts into understandable documentation. If you thrive in a collaborative setting and are eager to contribute to advancements in aerospace technology, we would love to hear from you.This is a full-time office-based role, and candidates must be located in Kyiv.Your Daily Responsibilities:Documentation DevelopmentCreate and maintain User Manuals for UAV pilots, covering system descriptions, ground control station operations, antennas and communication equipment, flight preparation, piloting rules, and emergency procedures.Develop Maintenance Documentation including inspection schedules, service procedures, and component replacement guidelines (e.g., propellers, motors, batteries).Prepare numbered documentation such as forms, passports, and labels.2. Collaboration & UpdatesCollaborate closely with design engineers, pilots, customers, and research institutions.Ensure timely updates and revisions of documentation.Create diagrams and illustrations to enhance manuals.

D-ploy is a dynamic IT and Engineering Solutions provider operating across the EMEA region, including Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We take pride in offering innovative and superior services to a diverse range of industry-leading clients. Through building trusted partnerships within the IT community, we enhance our customers' IT productivity and contribute to their overall success and value.We are seeking engaging, flexible, and solution-oriented individuals eager to join a rapidly growing international organization. If you want to create value where IT matters, we want to hear from you!Key ResponsibilitiesDeliver technical assistance and troubleshooting for computer hardware, software, mobile devices, and various tech tools.Provide first and second level technical support through calls, tickets, and user interactions.Respond promptly to IT-related inquiries from end-users.Document all end-user interactions accurately in the customer ticket system ‘Service Now’ (e.g., incidents, requests).Create, maintain, and utilize knowledge articles.Conduct IT onboarding training sessions for new employees.Participate in continuous improvement initiatives.

Universe Group is dedicated to building innovative tech businesses, transforming ideas into global products. Our group comprises three companies: Guru Apps, FORMA, and Wisey. Their products connect over 400 million users across 186 countries, simplifying daily tasks and creating new opportunities for growth. Universe Group is also focused on developing new businesses that will be part of the global technology market.We are currently seeking a Technical Office Assistant — an individual who will help maintain our office space, ensure the technical functionality of the office, swiftly resolve everyday issues, and become an integral part of our People Ops team.Your responsibilities will include: Ensuring the uninterrupted operation of the office (electricity, plumbing, lighting, etc.)Monitoring the functionality of household equipmentTechnical maintenance of the space and minor repairs (furniture, electricity, plumbing)Organizing spaces for events, team buildings, and meetingsMaintaining order and managing consumablesCoordinating couriers and logistical processesInteracting with the business center administration and contractorsSupporting the People Ops team with organizational matters

We are seeking a Junior Telecommunications Engineering Specialist to enhance our dynamic technical support team based in Kyiv, Ukraine. This is a fantastic opportunity to engage with leading global networking solutions and further develop your technical skills.At Teltonika, our Networking Solutions Business Unit is dedicated to the development and manufacturing of industrial and enterprise connectivity equipment, including routers, switches, gateways, and modems. Our innovative devices cater to clients in the most intricate sectors of Industry 4.0, Smart Cities, and Green Energy.In this position, your responsibilities will include:Advising clients on the effective use of our products within their applications, addressing their challenges related to Teltonika Networks products through both written communication and live meetings.Independently troubleshooting technical issues arising from customer configurations, firmware/software, and other sources.Creating comprehensive documentation for both internal and external stakeholders (e.g., Teltonika Wiki).Acting as the liaison between customers and Teltonika Networks R&D for complex inquiries.Gaining practical experience with Linux-based operating systems, industrial protocols, various networking services, and occasionally third-party peripherals.We expect you to possess:Strong communication skills and professional demeanor in both verbal and written formats.A genuine desire and motivation to assist others.Fundamental knowledge of Computer Networking.Proficient English language skills (both written and spoken).Capability to thrive in a fast-paced work environment.Experience in drafting technical documentation.A higher or equivalent technical/engineering qualification is considered a plus.Previous customer service experience would be advantageous.Knowledge or certification in CCNA or similar courses is a plus.What we offer:Opportunities for professional growth within a robust and rapidly expanding company.Engaging and ambitious projects involving industrial networking devices.A dynamic and challenging work environment with a collaborative internal culture.Flexible work schedules, hybrid work options, and remote work opportunities to support your well-being.Corporate medical insurance and coverage for company-paid sports activities (gym, fitness, yoga, swimming).Celebration of achievements through team-building events, summer festivals, and other special occasions.A comfortable workspace in a modern office equipped with essential utilities, regardless of external conditions.

Join Playson as a Support System Administrator and be a part of a dynamic team in our Kyiv office. Playson is a leading B2B game provider with over 13 years of experience, recognized globally for our innovative solutions in the regulated European markets. Our commitment to excellence drives us to continuously enhance our portfolio and uphold the highest standards in technology, design, support, and interoperability.In this pivotal role, you will provide essential technical support to our global employees, ensuring smooth operations and a seamless work experience.