Customer Care Specialist at Superhuman | Kyiv, Ukraine

Superhuman embraces a vibrant hybrid working model for this position. This flexible framework allows team members to enjoy focused work time alongside in-person collaboration that nurtures trust, innovation, and a robust team culture. Candidates for this role should be located in Ukraine.About SuperhumanSuperhuman, the parent company of Grammarly, is an AI productivity platform dedicated to unlocking the superhuman potential within everyone. Our suite of applications and agents brings AI capabilities to wherever people work, seamlessly integrating with over 1 million applications and websites. Our extensive product offerings include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, the proactive AI assistant that comprehends context and provides timely help. Established in 2009, Superhuman empowers more than 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and focus on what truly matters. Discover more at superhuman.com and learn about our values here.The OpportunityTo meet our ambitious objectives, we are seeking a Customer Care Specialist to enhance our Customer Care team. In this role, you will spearhead the transformation of the customer experience through innovative customer care initiatives. Your contributions will directly influence the improvement of Superhuman's product offerings and the retention and growth of our revenue-generating customer base.In this position, your responsibilities will include:Providing prompt, empathetic, and personalized support, ensuring our customers' needs are prioritized in every interaction.Managing non-technical inquiries regarding accounts, subscriptions, and product offerings via email (help desk).Delivering exceptional customer support experiences that drive customer satisfaction and loyalty.Collaborating on various tasks, both independently and with cross-functional teams, to enhance operational efficiency and implement your ideas effectively.Your Journey with Us:First 30 Days: Immerse yourself in our company culture and policies while mastering the tools, workflows, and ticket resolution processes. With guidance from experienced colleagues, you will complete training assignments and assessments promptly.By Month Three: Acquire a thorough understanding of our product offerings. Following six weeks of dynamic training and successfully passing the final assessment, you will be prepared to address a variety of customer inquiries and challenges.

KPMG is a leading international network of independent firms providing audit, tax, and advisory services. Discover more about KPMG in Ukraine via this link.KPMG Ukraine has been recognized as one of the top 50 employers by Forbes for 2023-2024 and ranked among the top 5 employers for young professionals in audit and consulting, according to a student survey conducted by the branding agency UGEN in 2023-2024. In March 2025, KPMG Ukraine joined the cohort of leading companies that signed the Principles of Business Friendly to Veterans. We are also listed among taxpayers with a high level of voluntary compliance with tax legislation (the so-called "White Club").We are currently seeking a Compliance Specialist (AML) to join our internal legal team to help uphold the highest standards of quality, ethics, and integrity.Why Join Us?We Offer:Engaging work in teams that create meaningful impact;Access to internal and external training that promotes professional development;Participation in national reconstruction projects;Psychological support services (increased consultations for mobilized persons, veterans, and their families);Health insurance (expanded coverage options for veterans);29 calendar days of vacation;5 additional paid health days;Wellness webinars, yoga classes, book clubs, women's community, and blood donor community;Charitable activities and volunteering, support for vulnerable groups, animal care, and a green office;Official salary with tax deductions;Exciting challenges and transparent growth conditions;Contributions and donations towards victory.Main Responsibilities:KYC/AML checks: conducting due diligence on clients (KYC).Training and process improvement: organizing staff training on financial monitoring and enhancing internal policies and procedures.Updating internal documentation: reviewing and updating policies, procedures, and guidelines related to financial monitoring/compliance.

Superhuman offers a vibrant hybrid working model for this position. This flexible approach allows our team members to enjoy focused work periods while also benefiting from in-person collaboration that nurtures trust, innovation, and a robust team culture.About SuperhumanSuperhuman, now part of Grammarly, is an AI productivity platform dedicated to unlocking the extraordinary potential within everyone. Our suite of applications and agents integrates AI into everyday workflows, collaborating with over 1 million applications and websites. Our offerings include Grammarly's writing assistance, Coda's collaborative workspaces, Mail's inbox management, and Go, a proactive AI assistant that understands context and delivers timely help. Established in 2009, Superhuman empowers over 40 million individuals, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and explore our values here.The OpportunityTo meet our ambitious objectives, we are seeking talented Back-End Software Engineers to join our engineering teams. Superhuman's engineers and researchers are empowered to innovate and discover breakthroughs that shape our product roadmap. As we scale our interfaces, algorithms, and infrastructure, we are faced with increasingly complex technical challenges. You can learn more about our work on our technical blog.As a Back-End Engineer at Superhuman, you will be instrumental in developing the core components of our product offerings, infrastructure, and features that assist 30 million users in writing with clarity and effectiveness every day.In this role, you will:Begin writing and deploying code in your first week and launch impactful features within your initial months.Develop and maintain production services with high call rates.Aim for high availability for both consumer and enterprise clients.Learn to build infrastructure as code (IaC).Collaborate extensively with internal teams like Core, Growth, Enterprise, Trust, and Data to deliver exceptional product experiences.Contribute to an engineering culture that prioritizes documentation, testing, and user experience.Assess existing systems and technologies while proposing enhancements.

Superhuman embraces a flexible hybrid working model for this position, allowing team members to enjoy focused work time while also benefiting from in-person collaboration that nurtures trust, innovation, and a robust team culture.About SuperhumanSuperhuman, which includes Grammarly as part of its offerings, is an AI-driven productivity platform dedicated to unlocking the superhuman potential in everyone. Our suite of applications seamlessly integrates AI into daily workflows, connecting with over a million applications and websites. Our flagship products feature Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that offers contextual help automatically. Since our founding in 2009, Superhuman has empowered more than 40 million individuals, along with 50,000 organizations and 3,000 educational institutions worldwide, to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com.The OpportunityAs we pursue ambitious goals, we are seeking a Site Reliability Engineer (SRE) to join our infrastructure team. This role will focus on developing software to guarantee the reliability of our backend systems, collaborating closely with engineers in charge of these systems, and strategizing for our future expansion. You will collaborate with our existing production engineering teams in the EU as we shift from a “you build it, you own it” paradigm.At Superhuman, engineers and researchers are encouraged to innovate and discover breakthroughs, which directly impacts our product roadmap. As we scale our interfaces, algorithms, and infrastructure, the complexity of our technical challenges is rapidly increasing. Explore more insights from our team on our technical blog.As an SRE, your responsibilities will include:Scaling our Kubernetes-based control plane that handles billions of events daily.Enhancing our automation mechanisms to respond effectively to workload demands.Implementing Machine Learning systems across the organization.

Join Kyivstar as a Data Analyst and be at the forefront of data-driven decision-making. In this pivotal role, you will analyze complex data sets to provide insights that will shape business strategies and enhance operational efficiency.

KPMG is a leading global network of professional firms delivering exceptional Audit, Tax, and Advisory services. With a presence in 143 countries and territories, our team of over 265,000 professionals is dedicated to providing high-quality services that reflect our unwavering commitment to integrity and client insight.At KPMG, we believe in fostering an environment where our professionals can reach their full potential, thereby enhancing our reputation as a top-tier firm to collaborate with. We strive for excellence in everything we do, ensuring that our clients and communities thrive.

KPMG is a prestigious global network of independent professional services firms that deliver Audit, Tax, and Advisory solutions. Operating under the KPMG brand, our member firms across the globe are committed to providing exceptional professional services. With a presence in 143 countries and territories, we employ over 273,000 partners and staff dedicated to upholding our reputation for excellence.As a DevSecOps Engineer at KPMG, you will join a dynamic team that thrives on innovation and collaboration. We seek a proactive individual who possesses a solid foundation in coding, artificial intelligence, project management, and architectural principles. You will play a pivotal role in engaging with clients on diverse advisory projects, utilizing your expertise to drive impactful solutions.

About KPMGKPMG is a prestigious global network of independent firms specializing in audit, tax, and advisory services. Recognized as one of the top 50 employers by Forbes (2023 - 2024), KPMG Ukraine also ranks in the top 5 for young professionals in the audit and consulting industry, as reported by the UGEN branding agency (2023 - 2025). In March 2025, KPMG Ukraine proudly aligned with the Veterans-Friendly Business Principles, demonstrating our commitment to supporting veterans.Why Join Our Team?Engaging practices tailored for individuals who value meaningful work;Access to a variety of internal and external training programs for professional growth;Comprehensive health insurance, including expanded options for veterans;Psychological support services, offering 20 prepaid sessions for KPMG employees and additional support for veterans and mobilized individuals;Five extra paid health care days;A generous vacation policy of 29 calendar days;Participation in well-being webinars;Flexibility to work in a hybrid format, with options for remote work or in our modern office in the city center;Official salary with tax deductions.Your Role:Manage the recruitment process to ensure timely and cost-effective hiring of experienced professionals;Conduct direct searches, pre-screen CVs, and perform reference checks;Assess and select candidates while coordinating interviews with hiring managers;Extend job offers to successful candidates and manage the hiring process;Facilitate welcome training sessions for new employees.Your Qualifications:A minimum of 3 years of recruitment experience;Exceptional communication, interpersonal, and conflict resolution abilities;Strong analytical skills with a goal-oriented mindset;Able to work independently as well as collaboratively within a team.KPMG Ukraine is dedicated to fostering a work environment that encourages career development for all. We uphold a zero-tolerance policy towards discrimination based on age, gender, sexual orientation, or disability. We believe that diverse perspectives lead to innovative solutions, and we are excited to welcome individuals from various backgrounds.Join us at KPMG Ukraine to showcase your unique talents and realize your potential!

We are looking for a Product Manager who is ready to take responsibility for results and become part of the future unicorn.Guru Apps is a business under the umbrella of Universe Group and develops mobile applications that lead in two main areas: utilities and AI. Our most notable apps include Cleaner Guru, Scan Guru, Assist Guru, and Visify.Our Achievements:Over 100 million downloads worldwide.4.6 average user rating in the App Store.More than 6 products in our portfolio.Our products rank top in their niches. In October 2024, Cleaner Guru topped the App Store rankings in the USA, Canada, and Australia, surpassing Instagram, Temu, ChatGPT, and TikTok. In 2025, another product of ours - Visify, achieved similar success.We have our own R&D lab that creates new products and helps the business scale.If you want to see how we launch apps in a week, test hundreds of ideas, and scale products that are already in the hands of the world, just watch this video about Guru Apps.

KPMG, a leading international firm in audit and consulting, is on the lookout for a talented Motion Graphic Designer with strong graphic design skills. If you have a passion for contemporary visual communication, enjoy bringing ideas to life through animation, and aspire to work on large-scale projects for an esteemed global brand, we would love to hear from you!Your Responsibilities: Create dynamic animated videos for social media and internal communications.Develop video creatives and animated advertising materials for platforms such as Facebook, Instagram, and LinkedIn.Edit videos for our YouTube channel.Design static graphics (social media visuals, banners, etc.) that align with our brand identity.Qualifications: Proficient in After Effects, Premiere Pro, Photoshop, and Illustrator.Experience in animation, video editing, and visual storytelling.Possess a modern aesthetic sense and the ability to tailor trends to corporate identity.Have a portfolio showcasing motion design work and at least 2 years of professional experience.Demonstrate responsibility towards deadlines and commitment to delivering high-quality projects.Preferred Skills: Ability to generate creative ideas and suggest visual solutions.Intermediate English proficiency.Experience with PowerPoint.

KPMG is a leading international network of independent firms providing audit, tax, and advisory services. For more insights about KPMG in Ukraine, please follow this link.KPMG Ukraine has been recognized as one of the top 50 employers by Forbes (2023-2024) and is ranked among the top 5 employers for youth in the audit and consulting sector in a student survey conducted by the branding agency UGEN in 2023-2024. In March 2025, KPMG Ukraine joined a group of leading companies that first signed the Principles of Business Friendly to Veterans. Additionally, we are listed among the taxpayers with high levels of voluntary compliance with tax legislation, known as the 'White Club'.We are currently seeking a Junior Auditor who is eager to grow in this field and become part of a team of professionals!Why should you join us? Here’s what we offer:Work in teams that create meaningful impact;Access to internal and external training that enhances professional skills;Participation in national reconstruction projects;Psychological support services (increased consultations for mobilized personnel, veterans, and their families);Medical insurance (extended options for veterans);29 calendar days of vacation;5 additional paid days for health care;Wellness webinars, yoga classes, book clubs, women’s community, and blood donor community;Opportunity to work remotely or from a comfortable office in the city center;Charitable activities and volunteering, support for vulnerable groups, animal care, and green office initiatives;Official salary with tax deductions;Exciting challenges and transparent growth conditions;Contributions and donations towards victory.What awaits you?Execution of preliminary audit procedures;Preparation of working papers for audit projects;Collaboration with experienced colleagues;Interaction with the company's tax and consulting departments.This job is for you if you:Are a student (2nd to 6th year) or a graduate in economic disciplines;Have English proficiency at level B1 or higher;Possess analytical skills;Can work in a team and are eager to learn and develop in auditing.KPMG Ukraine creates a working environment where everyone has opportunities for development and career building: the company adheres to a zero-tolerance principle towards any manifestations of discrimination based on age, gender, sexual orientation, or disability. We respect diversity of thought and experience, believing that working together, people with different knowledge and perspectives generate more creative ideas, find better solutions, and develop innovative products.

Join Kyivstar as an Anti-Fraud Specialist, where you will play a crucial role in safeguarding our operations against fraudulent activities. Your responsibilities will include analyzing transactions, identifying potential fraud patterns, and implementing effective prevention strategies to mitigate risks. Your insights will help us enhance customer trust and uphold our reputation as a leading telecommunications provider.As part of our dynamic team, you will collaborate with various departments to develop and refine our anti-fraud policies and procedures. You will be instrumental in training staff on fraud detection techniques and utilizing advanced analytical tools to detect and prevent fraud.

KPMG is a global network of independent firms providing audit, tax, and advisory services. To learn more about KPMG in Ukraine, visit our website.KPMG Ukraine has been recognized by Forbes as one of the top 50 employers for 2023-2024 and is also listed among the top 5 employers for young professionals in the audit and consulting sector according to a survey conducted by UGEN in 2023-2024. In March 2025, KPMG Ukraine joined the ranks of leading companies that first signed the Business Principles for a Veteran-Friendly Workplace. We are also included in the list of taxpayers demonstrating a high level of voluntary compliance with tax legislation (the so-called 'White Club').We are seeking an IT Help Desk Specialist to join our team.Why join us?We offer:Collaboration in teams that create meaningful solutions;Access to internal and external training that fosters professional skill development;Options for hybrid work or a comfortable office environment in the city center;Involvement in national reconstruction projects;Psychological support services (enhanced consultation availability for mobilized personnel, veterans, and their families);Comprehensive medical insurance (expanded coverage options for veterans);29 calendar days of vacation;5 additional paid days for health care;Wellbeing webinars, yoga sessions, book clubs, women's community, and blood donor community;Charitable activities and volunteer opportunities, support for vulnerable groups, animal care, and a green office;Official salary with tax deductions;Interesting challenges and transparent growth conditions;Opportunities to contribute to victory.Your responsibilities will include:Receiving IT and information security-related requests (via phone, email, web system, or in person), logging them, troubleshooting issues, or resolving user technical queries;Ensuring user requests are logged and resolved within agreed timeframes (in accordance with SLAs, where applicable);Resolving technical user issues accurately, promptly, and effectively;Providing first-line support for Teams telephony systems, audio, and video conferencing;Delivering immediate technical support and resolving issues in case of user equipment/software failure;Providing initial technical support and troubleshooting in case of network failures and multifunction device errors (printing, scanning, copying);Installing and modernizing software...

We are looking for a motivated and results-oriented Junior Creative Marketing Specialist to join the Wisey team. The primary responsibility of this role is to increase the number of creative assets that will perform exceptionally well and to scale the Wisey business more rapidly and effectively.Wisey is a business under Universe Group, which builds a service designed to enhance personal productivity for users worldwide. Currently, over 4 million users have joined the platform, which offers unique content and mechanisms dedicated to combating procrastination, increasing productivity, enhancing focus, memory development, logical reasoning, relationships, psychology, and various other topics.Meet Nazar, the Creative Team Lead at Wisey. With over 8 years of marketing experience, Nazar has spent nearly 3 years at Wisey, where he has worked his way up to lead paid traffic acquisition on social media and currently heads a creative team comprising 18 specialists (7 Creative Marketing Managers and 11 designers). We also recommend reading this article by Nazar about our journey, and a column from the CEO of Wisey, available here.Joining our team will provide you with:Opportunities for growth and

We are seeking a Marketing Research Specialist to join Wisey.Wisey is a company dedicated to creating innovative digital products that enhance productivity and genuinely transform people's lives.Over 400,000 usersA variety of educational courses and 4 applications focusing on productivity, habit formation, and financial management.Our product development is supported by experts from the University of Berkeley and behavioral psychologists.Our products are part of the Universe Group's ecosystem, which boasts an audience of over 200 million users worldwide.Get to know Nazar, the Creative Team Lead at Wisey and your future manager. With over 8 years of marketing experience, Nazar has led the paid traffic acquisition team on social media and currently heads the creative team.By joining our team, you will receive:A chance to establish a new domain. While we have identified our unit economics and are actively scaling, we have yet to cultivate a systematic marketing research culture. You'll have the opportunity to build it as you see fit and directly influence the business growth rate.Growth without chaos. Our scaling strategy is driven by data, not intuition. We have a strong team, ample resources, and budgets for testing; however, the quality of hypotheses and research will be your responsibility.An automated database along with room for improvement.We have already automated some processes: the set...

Greetings from Brainstack, a leading multi-product IT company based in Ukraine.If you're seeking a realm of opportunities for continuous growth and enjoy tackling challenging tasks, then you've come to the right place. Here, you will encounter challenges that will help you fulfill your ambitions, build profitable businesses without illusions, and transform ideas into successful IT products. Our team is always here to support you and won't let you face challenges alone.Our portfolio includes mobile and web applications and services with millions of users across various niches, such as Parental Control, Wellness, and AI.We are currently looking for a Helpdesk Engineer to join our friendly Infrastructure Operations team within the Infrastructure department.Key Responsibilities:— Provide user support (for employees);— Ensure the operational efficiency of the office;— Support and upgrade the company's internal services.Your Future Team:→ Lead David can teach you how to ask the right questions and find the answers;→ Team includes: System Administrator, 2 Helpdesk Engineers, DevOps Engineers, Head of Department.→ Tools: Jira (cat);→ Team level: Middle & Senior.What Awaits You:→ Work within a team that ensures stable and secure operations across the company;→ Make a real impact on employee user experience and the continuity of business processes;→ Opportunities to enhance your technical expertise and grow in IT Ops / DevOps / Security.About You:Experience in Helpdesk / IT Support / Service Desk Engineer roles for 6–12 months;Proficient understanding of Windows 10/11 and macOS at the user administration level;Knowledge of basic network principles (TCP/IP, DNS, DHCP, VPN);Experience with user management systems (Active Directory or similar);Strong problem-solving skills and the ability to work collaboratively in a team environment.

Howly is a dynamic Ukrainian multi-product venture company within SKELAR. We are dedicated to developing innovative products tailored for users in the global professional services market. Over the past four years, we have successfully launched four products and expanded our team to over 300 professionals. Howly operates as a global business with established processes and a user base worldwide, while retaining the agile drive of a startup, allowing us to work flexibly and enthusiastically without unnecessary bureaucracy.SKELAR is a venture builder focused on creating international product IT companies following the principles of venture investment. Together with co-founders, we assemble strong teams to launch product-driven IT businesses and excel in global markets.We are currently seeking a talented Product Manager to join Howly!Our portfolio includes four powerful products operating in international markets:1. Smart Document Automation: Streamlining routine tasks—our product simplifies document management, allowing users to focus on more critical tasks.2. Career Growth Platform: We empower individuals to advance their careers—our platform provides opportunities for growth, from resume building to career consultations, paving the way from potential to realized ambitions.3. AI Job Search and Automated Resume & Cover Letter Creation: We assist individuals in finding jobs more efficiently. Leveraging AI job search capabilities, we automate the creation of resumes and cover letters with just one click, eliminating tedious processes, enhancing feedback relevance, and enabling better self-positioning for specific roles.4. Technical Talent Marketplace: We connect technical professionals with those seeking their expertise—a marketplace where experts and users can quickly find each other.Responsibilities of our Product Manager include:— Generating product hypotheses and validating them through A/B testing;— Overseeing the product development process at every stage from idea to results;— Collaborating closely with the engineering team and assigning tasks to engineers;— Conducting ongoing user and market research to identify product bottlenecks and growth opportunities;— Taking full responsibility for the post-funnel user experience;— Collaborating with the team to build new directions within the product.

YOUR MISSIONAs a vital member of the Glovo Brands Ads team, the Account Manager Brands will contribute significantly to our commitment to delivering innovative advertising solutions that enhance brand visibility, consideration, conversion, and loyalty.YOUR RESPONSIBILITIESGenerate additional revenue for Glovo by developing and selling advertising products.Execute advertising campaigns designed to elevate brand sales, visibility, and awareness within and beyond the Glovo app.Prepare comprehensive campaign reports while offering strategic recommendations driven by data insights.Leverage data analysis to optimize brand activations effectively.Develop success stories to reinforce partnership strategies across diverse categories and regions.

KPMG is a leading global network of professional firms specializing in Audit, Tax, and Advisory services. Operating in 143 countries and territories, we collectively employ over 265,000 professionals, working diligently to provide clients with exceptional service. The KPMG brand represents the member firms of KPMG International Limited, offering a unified approach to professional services worldwide.At KPMG, we prioritize three core principles: delivering high-quality services, understanding our clients' challenges, and maintaining integrity in our operations. These values guide our professionals as they provide audit, tax, and advisory services that exemplify global consistency and unwavering integrity. Our commitment to our people, clients, and communities is foundational to our reputation as the premier firm in the industry.We are currently seeking an experienced Director of IT Consulting to lead our engagement team in delivering transformative results for our clients. This pivotal role involves spearheading projects, nurturing team development, and cultivating strong client relationships. As a key member of the IT Advisory group, you will offer expertise in areas such as digital transformation, IT strategy, system selection, and IT governance.

Role overview KPMG Ukraine is hiring a System Engineer in Kyiv. This role focuses on designing, implementing, and maintaining complex systems for a range of clients. Collaboration with cross-functional teams is central to the work, with an emphasis on meeting varied client needs and supporting process improvements.