CRM (Retention) Manager

SKELAR is a Ukrainian venture builder focused on creating international tech businesses. We collaborate with co-founders to assemble strong teams that excel in global markets.Currently, SKELAR manages a diverse portfolio of businesses across various niches, from EdTech to marketplaces. Our companies consistently rank among the top startups and product firms in Ukraine, achieving high ratings in the App Store and developing platforms used by millions worldwide. Our ventures have been featured in prominent media outlets such as TechCrunch and Wired.We take pride in our strong team of over 1000 specialists who possess exceptional expertise and ambitious goals. Our people are our most valuable asset, and we are committed to building businesses alongside the best talents in the market.We are currently seeking a CRM (Retention) Manager who will be responsible for developing user retention strategies, enhancing customer loyalty, and minimizing churn rates. This role is ideal for a professional eager to drive product development, identify opportunities for increasing user loyalty, and implement omnichannel retention strategies.Key Responsibilities:Building from the Ground Up: Take the initiative to create a Retention strategy and select tools without existing legacies.Critical Business Impact: This role will significantly influence LTV and Revenue within our product, with direct implications on profitability.Culture of Rapid Experimentation: Emphasizing minimal bureaucracy, focusing on hypothesis testing, and implementing changes swiftly.Scale and Potential: Work with a rapidly growing product in Tier-1 markets, with ample room for professional development.What We Value:2+ years of experience in CRM, Retention, or Email Marketing Management (preferably in product-based IT companies).Deep understanding of Email and Web Push channel operations (technical setups, limitations, best practices).Experience with modern ESP/CDP platforms (e.g., Customer.io, Braze, eSputnik, SendGrid, or custom solutions).Analytical mindset: ability to work with data, analyze funnels, and draw insights based on metrics (data-driven approach).Understanding of core product metrics (LTV, CAC, Churn, Retention) and how to influence them.

SKELAR is a pioneering Ukrainian venture builder dedicated to crafting innovative tech businesses on a global scale. Together with our co-founders, we assemble high-performing teams to conquer international markets.Currently, SKELAR boasts numerous businesses across various niches—from EdTech to marketplaces. These companies consistently rank among the top startups and product companies in Ukraine, achieving top spots in the App Store and creating platforms that millions rely on daily. Our ventures have been featured in leading media outlets like TechCrunch and Wired.We are now seeking a Retention & CRM Manager for our partner business TENTENS Tech. This vital role will focus on developing retention strategies for our products and systematically enhancing user return rates.TENTENS Tech is a Ukrainian IT company specializing in streaming and social discovery platforms. The TENTENS team has successfully launched numerous platforms that engage millions of users across all continents (except Antarctica, for now).Our motto, 'We don’t think limits,' reflects both our strategic vision and our team's drive to push beyond horizons.Key Responsibilities:Develop and implement effective Retention Marketing strategies.Generate, prioritize, validate, launch, and analyze numerous hypotheses regarding retention channel logic.Systematically work on enhancing key product metrics related to user activation, retention, and return.Develop recommendation system logics for email, SMS, and web push through our proprietary ESP system.Launch and develop new user retention channels.Conduct regular user and market research to identify new growth opportunities for our products.Take responsibility for the strategic development of the retention area and actively participate in setting departmental goals.What We Value:Must Have:At least 2 years of experience in product management, user growth, or retention/CRM initiatives.Analytical mindset with the ability to make data-driven decisions (collecting, analyzing, and interpreting data to enhance products and strategic planning).Skills in creating technical specifications for development.Proven success in achieving business goals through product hypothesis testing.

Are you passionate about building meaningful customer relationships? Join joinus as a CRM Manager and play a pivotal role in enhancing our customer engagement strategies. In this entry-level position, you will be responsible for analyzing customer data, managing CRM systems, and collaborating with the marketing team to optimize our customer relationship processes.

SKELAR is a prominent Ukrainian venture builder focused on creating international tech businesses. Together with our co-founders, we assemble strong teams to excel in global markets.Currently, SKELAR has a diverse portfolio of businesses across various niches, from EdTech to marketplaces. Our companies consistently rank among the top startups and product companies in Ukraine, achieving high standings in the AppStore and developing platforms used by millions worldwide. Our ventures have been featured in leading media outlets such as TechCrunch and Wired.We are seeking a Senior Product Manager (Retention) for our partner business, TENTENS Tech. This role will focus on developing retention strategies and driving user return growth.TENTENS Tech is a Ukrainian IT company specializing in streaming and social discovery platforms. Our team has successfully launched numerous platforms that are utilized by millions around the globe (except Antarctica, for now).Our motto, “We don’t think limits,” reflects both our strategic vision and the motivation of our team to push beyond the horizon.Key Challenges:Developing and implementing a robust Retention Marketing strategy.Generating, prioritizing, validating, launching, and analyzing a multitude of hypotheses regarding retention channel logic.Systematically enhancing key product metrics linked to user activation, retention, and return.Advancing the recommendation system logic for sending emails, SMS, and web push notifications through our proprietary ESP system.Initiating and developing new user retention channels.Conducting regular user and market research to discover new growth opportunities for the product.Taking responsibility for strategic development and actively participating in setting departmental goals.What We Value:Must-haves:At least 2 years of experience in product management, user growth, or retention/CRM initiatives.Analytical mindset and ability to make data-driven decisions (collecting, analyzing, and interpreting data to enhance product and strategic planning).Proficiency in creating technical specifications for development.Proven track record of achieving business objectives through the validation of product hypotheses.

SKELAR is a Ukrainian venture builder focused on creating international tech businesses. Together with co-founders, we assemble strong teams to conquer global markets.Currently, SKELAR manages a diverse portfolio of businesses across various niches, from EdTech to marketplaces. Our startups consistently rank among the top in Ukraine, achieving high standings in app stores and developing platforms used by millions worldwide. Our businesses have been featured in renowned media such as TechCrunch and Wired.We are seeking an Email Marketing Manager for our partner business TENTENS Tech. This role will be pivotal in developing retention strategies for our products and systematically increasing user return rates.TENTENS Tech is a Ukrainian IT company specializing in streaming and social discovery platforms. The TENTENS Tech team boasts a successful track record of launching numerous platforms, enjoyed by millions of users across all continents (except Antarctica, for now).Key Challenges:Develop and implement a comprehensive Retention Marketing strategy.Generate, prioritize, validate, launch, and analyze numerous hypotheses regarding retention channel logic.Systematically enhance key product metrics related to user activation, retention, and return.Advance recommendation logic for email, SMS, and web push notifications within our proprietary ESP system.Launch and develop new user retention channels.Conduct regular user and market research to identify new growth opportunities.Be responsible for the strategic development of the area and actively participate in setting departmental goals.What We Value:At least 2 years of experience in email or retention marketing.Analytical thinking and the ability to make data-driven decisions (collecting, analyzing, and interpreting data for product improvement and strategic planning).Skills in creating technical tasks for development.Successful cases of achieving business objectives through product hypothesis validation.Strong competency in working with product metrics and performance indicators.

Join us in our Kyiv office as a Documentation Coordinator! We offer a convenient shuttle service from the nearest metro station to ensure your commute is hassle-free.We are seeking a meticulous and organized individual to enhance our documentation and data management efforts. In this role, you will collaborate with internal teams and manage records within our CRM systems, ensuring our data and documents are accurate, complete, and up-to-date.This position is ideal for you if:you thrive in structured environments;you enjoy routine tasks but have an eye for detail;you communicate effectively and courteously;you are eager to contribute to a meaningful product that makes a difference.Daily Responsibilities:Documentation & CRM ManagementInputting and updating data related to equipment, user inquiries, and support tickets in our CRM systems.Ensuring documents are complete, accurate, and adhere to established standards.Generating reports, forms, and internal documentation.2. Equipment ManagementMonitoring the status of equipment including delivery, maintenance, and repairs.Validating incoming equipment against documentation upon receipt for repair.Keeping track of processing times and service deadlines.3. Communication & CollaborationEngaging with users to clarify data or rectify errors.Collaborating with internal teams to enhance operational workflows.Providing constructive and respectful feedback.

Ajax Systems is a leading technology company and the largest manufacturer of security systems in Europe. With over 4.5 million end users and 330,000 PRO users across more than 180 countries, Ajax products protect a wide range of residential and commercial properties. The company offers a lineup of 280 devices, covering intrusion protection, video surveillance, fire safety, comfort, and automation. Ajax Systems continues to expand both its global reach and team size. The R&D department at Ajax Systems includes System, Device, Automation, and QA divisions. These teams handle the full cycle of device development, from concept to production. The Automation Department specializes in hardware-software systems for testing devices during manufacturing, robotic assembly and packaging lines, and software for device firmware and production management. Their work helps streamline manufacturing, particularly for sensors, using Python 3 and Embedded C. Role overview The Manufacturing Performance Manager focuses on improving production processes and performance metrics. This position sits at the intersection of production, engineering, and analytics, requiring a balance of technical and collaborative skills. What you will do Analyze production problems and identify areas for improvement Work closely with cross-functional teams to implement solutions Manage multiple tasks and priorities in a manufacturing environment Use data to drive measurable improvements in production processes Location This role is based in Kyiv.

Why Join Us:At Swarmer, we are on the cutting edge of technology, developing innovative software that empowers drones to operate autonomously as part of coordinated teams without the need for pilots. Our solutions have been rigorously tested in over 100,000 combat missions in Ukraine, making it the most challenging environment for drone warfare. With a recent $15M Series A funding—marking the largest investment in Ukrainian defense technology since the start of the war—we are poised to expand our operations to support NATO-aligned nations.This isn't just theory; our technology is actively saving lives and upholding democratic values.Your Role:We are in search of a meticulous and highly organized Procurement Manager to lead our purchasing operations in Ukraine. This multifaceted role encompasses procurement and warehouse management, ensuring a seamless process from ordering to receiving, tracking, and distributing goods for internal departmental needs.If you thrive in an orderly environment and are passionate about enhancing operational efficiency, this position is perfect for you.Key Responsibilities:Manage and oversee procurement activities throughout Ukraine.Identify and source suppliers, negotiate terms, and obtain commercial offers.Create and track purchase orders to ensure fulfillment.Receive and process goods into the warehouse.Maintain accurate inventory records in ERP and internal systems.Monitor stock levels and ensure data accuracy.Distribute goods from the warehouse to internal teams.Keep warehouse records and track inventory movements.Participate in inventory audits.Collaborate with finance and other departments.Qualifications:Proven experience in procurement, inventory management, or logistics.Solid understanding of procurement and inventory processes.Proficiency in Excel, Google Sheets, ERP, or accounting software.Exceptional attention to detail and a strong sense of accountability.Excellent communication and interpersonal skills.

We are seeking a talented Treasury Manager to join our dynamic team. In this pivotal role, you will oversee the management of multi-currency cash flows, foster relationships with top-tier banks, and develop streamlined treasury processes that contribute to our financial stability and strategic expansion. Collaborating closely with our Accounting, Payments, and Product teams, you will ensure that all transactions—from payroll to wire transfers—are executed smoothly and securely.About Us: United Tech is a leading global IT product company dedicated to revolutionizing real-time social connections. With millions of users spanning North America, Europe, LATAM, and MENA, we design cutting-edge mobile and web applications for live-streaming and social networking. Our platforms facilitate large-scale connections that are rapid, interactive, and highly engaging. The market is anticipated to surpass $206 billion by 2030, and we are at the forefront of this evolution. Founded in Ukraine, we are on a journey of global expansion.

Hello!We are on the lookout for an Administrative Manager who will assist in cultivating a cohesive team culture by ensuring organized processes and a comfortable working environment. This role is ideal for someone eager to influence the daily experiences of the team and make the office a genuinely enjoyable place to work.Work format: Office (Contractova area)You will fit right in if you want to:Be part of a culture of openness and growth. We value initiative, out-of-the-box thinking, and a willingness to implement ideas that enhance business efficiency. Here, there are no limits—only opportunities.Feel the drive from organizing and managing processes. You will have the chance to implement your ideas from start to finish, improve internal processes, and influence the effectiveness of the administrative team.Work with an inspiring team. You will collaborate with like-minded individuals who inspire with their experiences, support during challenges, and motivate personal development. Together, we grow by sharing knowledge and best practices.What awaits you?Support for employees and the business - you will guide employees through onboarding and offboarding, respond to team inquiries, and provide stable administrative support to the business.Enhancing internal culture - you will participate in organizing internal initiatives: festive, charitable, and sports activities that directly impact engagement and team spirit.Planning and coordinating team activities - you will be responsible for planning and executing activities for business teams, including team-building events for groups of up to 15 people. You will lead activity projects for employees, coordinating processes and organizational details throughout.

We are seeking an experienced Recruiting Manager to lead our recruitment efforts and enhance our talent acquisition strategies at Miratech. As a key player in our team, you will be responsible for developing and implementing effective recruiting plans, managing the recruitment team, and ensuring we attract the best talent in the industry.

Your Impactful Mission: As a Network Operations Manager, you will…Lead with a clear vision and operational excellence.Manage, mentor, and elevate two specialized teams: Network Operations & Network Automation.Establish strategic direction and a long-term roadmap for network operations that align with product priorities and business objectives.Promote a culture of trust and high performance, grounded in operational excellence, accountability, and continuous improvement.Ensure resilient, secure, and high-availability network operations.Oversee daily operations of globally distributed network environments that support mission-critical services.Manage queue health, prioritize tasks, and handle escalation pathways throughout the complete lifecycle of network incidents.Lead the response to major incidents, coordinating triage, decision-making, and cross-team collaboration in line with Playtech’s Critical Incident Management framework.Ensure infrastructure is always audit-ready, secure, patched, monitored, and properly documented.Design, innovate, and modernize the network architecture.Direct the design and implementation of robust, secure, and fault-tolerant global network solutions.Enforce network security standards including firewalls, segmentation, access control, and encryption.Implement and optimize monitoring & alerting frameworks to enhance visibility and minimize MTTR.Facilitate scaling through automation, IaC, and NetDevOps methodologies.Drive forward-thinking Network Automation, Infrastructure-as-Code, and API-driven operations.Develop consistent change management processes that leverage automation to reduce operational toil and risk.Collaborate with Platform, Security, and Infra Engineering teams to create standardized deployments, templates, and CI/CD-style network change pipelines.Influence and collaborate across the organization.Engage closely with senior leaders.Manage vendor relationships, operational budgets, and technology procurement strategies.Effectively communicate complex network issues to both technical and non-technical stakeholders.

KPMG is a leading global network of professional services firms delivering Audit, Tax, and Advisory solutions. With a presence in 143 countries and territories, our team consists of over 265,000 professionals dedicated to helping clients navigate their most complex challenges.At KPMG, we are driven by three core principles: delivering high-quality services, providing valuable insights into our clients' challenges, and maintaining the highest standards of integrity in our operations. Our commitment to these values ensures that we not only support our clients effectively but also empower our employees and communities to realize their full potential.In our Information Risk Management (IRM) practice, we assist clients in managing IT-related risks, balancing the benefits and threats of technology use, and assuring the robustness of their IT controls.Key ResponsibilitiesOversee and execute daily operations for IT audit and assurance engagements across a diverse client portfolio.Guide and mentor team members, ensuring high-quality project delivery and professional development.Foster long-term relationships with clients, ensuring their needs are met with excellence.

The Operational Enablement Manager at Miratech focuses on improving how teams work together and deliver results. This role centers on refining internal processes and supporting teams as they pursue the company’s strategic goals. Role overview Collaboration with various departments forms the core of this position. The Operational Enablement Manager works to identify areas where productivity can be improved, then helps teams adopt more effective ways of working. Implementing proven practices and ensuring alignment with Miratech’s objectives are key parts of the job. What you will do Work closely with cross-functional teams to streamline processes Promote operational improvements that support company strategy Share insights to shape and strengthen the operational framework Location This position is based in Kyiv.

We are seeking a dynamic and experienced Senior Treasury Manager to spearhead the establishment of our treasury function from the ground up within a multi-jurisdictional framework. This role is pivotal as we transition our expertise in-house, requiring someone who can not only take charge but also reimagine and construct a comprehensive system that encompasses everything from operations to liquidity management.Initially, the focus of this position will be heavily operational, especially in the realm of payments, but it will have a clear trajectory towards strategic areas including liquidity, banking infrastructure, and process scaling. If you envision yourself as a future Treasury Lead and are eager to embark on this journey with a hands-on approach, we want to hear from you.Join us if you:Desire to manage the financial operations of the entire group and make a tangible impact on the business.Thrive on starting from scratch; there is no perfect system — this is your chance to build one.Are willing to engage in hands-on tasks (payments) while thinking comprehensively about the entire system.Aim to grow into a Treasury Lead role and shape your department.Are interested in working within a multi-jurisdictional structure (EU, US, and other markets).Wish to work directly with the Head of Finance and influence key decisions.Are not intimidated by chaos and see opportunities within it.Key Responsibilities:Organize and oversee all group payment processes with a focus on quality, speed, and accuracy.Manage payment infrastructure: optimize fees, foreign exchange, and processes.Engage with banks: open accounts, provide support, and develop infrastructure.Oversee liquidity management: understand where funds are and plan cash flows.Develop cash flow forecasts (short and mid-term).Audit current treasury processes and create a roadmap for function development.Automate processes (ERP, Excel/Google Sheets, AI tools).What We Expect From You:5+ years of experience in treasury/finance (banks, Big 4, international or IT companies).Practical experience with payments and banking (a must-have).Experience managing liquidity in a multi-entity structure.Understanding of foreign exchange, working capital, and cash flow forecasting.Advanced Excel/Google Sheets skills.English proficiency at B2+ level.Ownership mindset: take initiative and deliver results without waiting for perfect conditions.Structured thinking and the ability to convey complex ideas clearly.

We are seeking a highly skilled and motivated Set Up Manager to join our dynamic team at joinus. In this pivotal role, you will oversee and streamline the setup processes to ensure optimal performance and efficiency across our marketing initiatives. Your leadership will be crucial in driving strategic projects and collaborating with various departments to achieve our organizational goals.

Join our dynamic team as a Junior Product Manager, where you will play a crucial role in developing impactful features and assisting in the launch of innovative products.About the Product: We are dedicated to creating and expanding a suite of social networking applications that foster global connections. Our diverse portfolio includes mobile applications for both iOS and Android, all aimed at enhancing user engagement, optimizing experiences, and exploring new business opportunities. As a Junior Product Manager, you will collaborate with a talented product team across various projects, sharing knowledge and contributing to significant initiatives. This position offers a unique opportunity to influence feature development, drive product success, and assist in the rollout of new solutions within a fast-paced environment.

Ajax Systems is a leading international technology company and the largest manufacturer of security systems in Europe. With over 4.5 million end-users and 330,000 professional users across more than 180 countries, Ajax is trusted for its comprehensive solutions to protect residential and commercial properties of all sizes. Our current portfolio includes 280 wired and wireless devices designed for intrusion detection, as well as video surveillance, fire safety, and automation solutions.We are committed to adhering to European standards and providing our employees with favorable working conditions, development opportunities, and financial stability. As part of our rapid growth, we are currently seeking a dedicated Supplier Quality Manager to join our manufacturing team.

Join us at joinus as a Junior Affiliate Manager, where you'll have the opportunity to work in a dynamic marketing department. In this entry-level role, you will assist in developing and managing affiliate programs, engaging with partners, and analyzing performance metrics to drive growth.

Join JYSK, a leading global retailer, as the Warehouse Manager at our Gulliver Shopping Center location in Kyiv. This pivotal role involves overseeing warehouse operations, ensuring optimal inventory management, and leading a dedicated team to achieve excellence in logistics and customer satisfaction.