Customer & Procurement Planner

Join Bosch Group as a Customer & Procurement Planner in Guadalajara! We are looking for a motivated individual who thrives in a dynamic environment and is passionate about optimizing supply chain processes. In this role, you will play a key part in managing customer relationships and procurement activities, ensuring that our operations run smoothly and efficiently.

As a Customer & Procurement Planner at Bosch, you will play a pivotal role in managing material flow throughout the North American supply chain, ensuring seamless operations for our customers, manufacturing plants, and internal logistics. Depending on the evolving needs of our business and team structure, you may focus on either Passthrough (Customer) Planning or Procurement (Raw Material) Planning. Our planners are expected to cultivate expertise in both domains, promoting agility and adaptability within the organization.Note: Individual planners will be assigned a primary focus area based on specific team dynamics and business requirements. This job description encompasses both tracks to facilitate role mobility and cross-training within the planning team.Track A: Customer & Passthrough PlanningIn this track, you will procure finished goods from Bosch's global supply plants, manage inbound warehouse operations, and fulfill demands from OEM/Tier 1 customers.A1. Inbound Planning & Procurement:Create and oversee purchase orders and delivery schedules aligned with customer demand and inventory objectives.Maintain a rolling demand forecast spanning over 24 months within SAP or Kinaxis Maestro to support long-term capacity planning.Collaborate with supplying plants regarding prioritization, capacity issues, shortages, engineering changes, and end-of-production transitions.Monitor order confirmations and proactively address discrepancies between confirmed and required quantities.Update and manage planning master data, including lead times, minimum order quantities, lot sizes, safety stock levels, and MRP assignments.A2. Warehouse Coordination:Oversee inbound receipts, inventory management, and stock availability across North American warehouses.Work with warehouse operations to resolve blocked stock, MRP exceptions, and inventory discrepancies.Ensure visibility for goods-in-transit and facilitate timely clearance of open inbound deliveries.Support warehouse functions through accurate ASN transmissions, delivery scheduling, and prioritization of outbound shipments.Identify slow-moving and obsolete inventory in collaboration with warehouse teams, devising effective disposition strategies.A3. Customer Management & Order Fulfillment:Handle customer-facing planning for OEM and Tier 1 accounts across automotive, powersports, and commercial vehicle sectors.Process and validate customer EDI releases, ensuring accurate order intake and timely fulfillment.Transmit and validate Advance Shipping Notifications (ASNs) through customer portals as per their requirements.Coordinate outbound shipments and track deliveries until they reach the final customer destination.Proactively communicate supply chain developments to customers, addressing any potential issues or changes.

Join the Bosch Group as a Customer & Procurement Planner, where you will play a pivotal role in optimizing our procurement processes and enhancing customer satisfaction. Your expertise will contribute to efficient supply chain management, ensuring that our operations run smoothly while meeting the needs of our clients.

Join Brightmachines as a Procurement Specialist, where you'll play a crucial role in streamlining our supply chain processes and ensuring the procurement of high-quality materials. This position involves collaborating with various departments to analyze needs, negotiate contracts, and manage supplier relationships effectively. Your expertise will contribute to optimizing our purchasing strategy and enhancing operational efficiency.

Join our dynamic team at Expeditors International of Washington, Inc. as a Customs Brokerage Agent. In this vital role, you will facilitate and manage the customs clearance process for our clients, ensuring compliance with all regulations and timely delivery of goods. You will collaborate closely with clients, vendors, and government agencies to navigate the complexities of international trade.

About the Role Smiths Group is hiring a Customer Reliability Engineer in Guadalajara. This position focuses on strengthening customer satisfaction by maintaining and improving the reliability and performance of our products. What You Will Do Work with teams across departments to identify and resolve product issues Troubleshoot problems affecting reliability and performance Implement solutions that address root causes Support continuous improvement efforts to enhance product quality Location This role is based in Guadalajara.

At Paystand, we are pioneers in decentralized finance (DeFi), transforming the way businesses manage their financial operations. With vibrant hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we are at the forefront of a global financial revolution. Proudly listed on the Inc. 5000 for five consecutive years, we are among the fastest-growing companies shaping the future of finance.Our Expanding Ecosystem: Paystand is more than just a company; it's a growing global network. With strategic acquisitions like Teampay, a leader in spend management, and Yaydoo, a premier AR and AP platform in Latin America, we are building a comprehensive ecosystem aimed at revolutionizing financial operations and driving growth for businesses worldwide.Why Paystand?What We Do: By leveraging blockchain technology, we digitize receivables, automate financial processes, reduce time-to-cash, cut transaction costs, and unlock new revenue opportunities for businesses.Why We Do It: Our mission is to revolutionize digital payments and decentralize finance, creating a more open, inclusive, and transparent financial ecosystem, starting with B2B transactions.How We Do It: As leaders in the DeFi movement, we set trends instead of following them. If you are passionate about shaping the future of fintech and eager to redefine what financial technology should be, Paystand is where you can make a notable impact.Join Us: Become part of something greater. Join Paystand and help us lead the financial revolution.Director of Customer SupportOwn Support. Stabilize performance. Build for scale.Paystand is developing a modern Customer Operations engine aimed at delivering consistent, high-quality outcomes in a complex environment. Customer Support serves as the frontline of this system.We are seeking a Director of Customer Support to take complete ownership of execution, restore predictability, and build the operational foundation required for scalability.This is a hands-on, problem-solving leadership role. You will operate...

As a Customer Engagement Manager at CloudMoyo, you will play a pivotal role in fostering relationships with our clients in Guadalajara. Your primary focus will be to enhance customer satisfaction and ensure a seamless experience throughout their journey with us. You will collaborate with cross-functional teams to implement strategies that drive engagement and retention.Your expertise will contribute to developing initiatives that align with our business objectives while addressing the unique needs of our clients. If you are passionate about customer success and have a track record of delivering exceptional service, we invite you to join our dynamic team.

About the CompanyPERGOLUX is a leading international company specializing in the design, manufacturing, and sale of pergolas and outdoor space solutions. Founded in Norway, we have developed a unique model that combines e-commerce, product engineering, and specialized manufacturing to deliver high-quality structures with premium design.We have established a presence in over 15 countries across Europe, North America, South America, and Australia. In Mexico, we are continuously expanding to enhance our production capacity and meet global demand more effectively and efficiently.Role OverviewWe are seeking a dedicated Production Manager responsible for overseeing daily manufacturing operations. The primary goal will be to ensure that our aluminum pergolas and their components are produced to meet established quality standards, quantities, and timelines, while maintaining a safe environment and stable operations.This role will monitor the execution of the production plan and ensure proper workflow between stations. You will be tasked with making immediate operational decisions in response to delays, equipment failures, bottlenecks, quality deviations, or any issues impacting our objectives. Continuous coordination with Planning, Logistics, and Quality Control will be essential to prevent interruptions and ensure timely deliveries.In addition to managing operations, you will also be responsible for training and supervising production staff. This includes providing clear instructions, necessary tools, training, and defined standards for every team member. You will collaborate with plant leadership on hiring processes, performance evaluations, and, when necessary, the separation of both internal staff and agency contractors.Main ResponsibilitiesEnsure daily and weekly production plans are met.Supervise operational flow across stations (cutting, assembly, drilling, painting, packaging, etc.) and make adjustments as needed.Make prompt decisions regarding quality deviations, capacity issues, timing, machine failures, or material shortages.Organize shifts, roles, and coverage of operational personnel on the production floor.Coordinate stations and resources to ensure a continuous and efficient workflow.Collaborate with Planning, Logistics, and Quality teams to prevent delays and ensure timely deliveries.Supervise both internal staff and agency personnel, adhering to performance and safety standards.

As the Production Manager, you will be pivotal in ensuring that our aluminium pergola components, accessories, and related products are manufactured and assembled to the highest quality and quantity standards in accordance with production plans and forecasts. Your role will involve driving daily output, aligning the workforce, and enhancing operational flow, all while prioritizing health and safety as our foremost concern. In this essential leadership position, you will orchestrate the efforts of people, machines, and materials to meet performance targets and champion continuous improvement.At PERGOLUX, we cultivate a workplace culture grounded in Integrity, Ambition, Innovation, Humility, Appreciation, and Unity, and you will be instrumental in embodying these values on the factory floor.

At Varicent, we are not merely reshaping the Sales Performance Management (SPM) landscape; we are revolutionizing how businesses achieve revenue success. Our innovative SaaS solutions enable revenue leaders around the globe to devise smarter go-to-market strategies, enhance seller performance, and tap into previously unexplored potential. As a recognized innovator, Varicent has earned accolades as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, and 2024 Gartner SPM Market Guide. Our solutions are relied upon by an extensive array of global industry leaders, including T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker, and many more. Here’s why you will excel at Varicent:Innovate with Purpose: Develop impactful solutions that benefit customers globally.Join Excellence: Be part of a diverse, collaborative, and innovative team.Shape the Future: Take the lead in redefining revenue optimization.Grow Together: Realize your potential in a supportive environment.Join us at Varicent—where your skills and aspirations converge with boundless opportunities for success! PRIMARY PURPOSEVaricent’s Customer Success team is on the lookout for a Customer Enablement & Product Consultant to spearhead the delivery and enhancement of our live Varicent product enablement sessions. These programs aim to ensure that learners not only grasp our platforms but can confidently apply their knowledge in their daily roles.

The Customs Foreign Trade Manager will oversee and ensure the effective management of Foreign Trade Programs for the Continental Automotive Guadalajara entity, encompassing both production plants and R&D centers. This role will report directly to the Head of Customs LATAM. Your ability to communicate sensitive matters across all levels of the organization will be crucial, as you’ll need to persuade and influence various stakeholders. You will guarantee compliance with foreign trade regulations, providing essential support and guidance to the Guadalajara Plant teams to ensure that Continental operates in accordance with customs laws and regulations. This position requires management of staff and trade service providers, as well as collaboration with the Central Customs Foreign Trade team to facilitate Import and Export controls for all Guadalajara locations in Mexico. You will also be involved in productivity and continuous improvement projects, advising on foreign trade matters throughout the entire logistics chain and acting as a legal representative before Mexican governmental authorities, such as the Ministry of Economy and SAT. Your responsibilities will include ensuring governance, utilizing data-driven approaches for decision-making, and maintaining effective communication between Trade Service Providers, Customs Brokers, and other internal and external stakeholders. Additionally, you will lead and advise on Supply Chain Security Programs to ensure compliance (AEO and CTPAT) for the Guadalajara Plants, coordinating the submission of necessary notifications. You will coach and guide the Central Customs Foreign Trade team based in Guadalajara and actively engage in various Central Customs activities for training purposes. Identifying and executing projects that benefit Continental and can be replicated across other legal entities will also be part of your role. When necessary, you will establish documented controls for foreign trade processes.Main Responsibilities:Ensure timely compliance on Foreign Trade notifications regarding Programs and Certifications, including renewals.Annually plan and project the 5-year Expenses and Investments Budget of various Traffic and Corporate Logistics Cost Centers, overseeing the Planned Budget.Ensure accuracy and timeliness in processing external provider invoices.Coordinate with other departments to gather necessary information for foreign trade compliance.Actively participate in various business discussions to ensure compliance.Serve as Project Manager for foreign trade initiatives, ensuring timely execution and completion.Coordinate team activities to follow up and assign projects as necessary.Support Guadalajara Plants in HTS classification processes and NA SCM requests.Develop and execute KPIs for customs service providers and logistics service providers.Ensure timely responses to any audit processes from customs or fiscal authorities.Pursue opportunities for duty recovery and ensure the application of Mexican foreign trade benefits.

Join Our TeamAt Arrive Logistics, we are a premier transportation and technology provider in North America, committed to significant growth year over year. Our achievements reflect the strength of our outstanding team and the collaborative culture we foster. We prioritize creating a rewarding work environment for our employees, bolstering both personal and professional development. Our award-winning culture thrives on fun, creativity, and teamwork. This is an exhilarating time to join our expanding team in Guadalajara—apply now to be part of our journey!Position OverviewAs a Customer Relations Clerk, you will play a vital role in supporting our Customer Relations Specialist team to ensure seamless operations of Accounts Receivable. You will collaborate closely with our Business Development, Carrier Sales, and Cash Application teams to deliver exceptional financial, administrative, and clerical services.

About UsArrive Logistics is a premier transportation and technology firm in North America, poised for substantial growth each year. Our achievements highlight the strength of our exceptional team and the collaborative efforts we undertake. We are dedicated to offering our employees a rewarding work experience, fostering an award-winning culture that prioritizes personal and professional growth within a dynamic, enjoyable, and team-oriented environment.Position OverviewAs an Account Coordinator, you will leverage your passion and organizational skills to provide top-tier service from our Guadalajara office. As we expand, we seek individuals with the ability to excel in a customer service capacity. You will serve as a key contact for carrier representatives and their partners working with Arrive Logistics, as well as shippers and receivers within our client network. Collaboration with our Client Success teams will be essential to ensure our operational excellence.

At Paystand, we are not just another fintech company—we are pioneers in decentralized finance (DeFi), revolutionizing the way businesses handle their finances. With flourishing hubs in Santa Cruz, San Francisco, Austin, Minneapolis, Mexico City, Hermosillo, and Guadalajara, we are at the forefront of a global financial systems transformation. Honored on the Inc. 5000 list for five consecutive years, we are among the fastest-growing companies redefining the future of finance.Our Expanding Ecosystem: Paystand is more than just a company; it is a growing global network. With the strategic acquisitions of Teampay, a leader in spend management, and Yaydoo, a top AR and AP platform in Latin America, we are constructing a vast ecosystem aimed at transforming financial operations and driving business growth worldwide.Why Paystand?What We Do: By leveraging blockchain technology, we digitize receivables, automate financial processes, shorten time-to-cash, reduce transaction costs, and unlock new revenue streams for businesses.Why We Do It: We are motivated by a mission to revolutionize digital payments and decentralize finance, fostering a more open, inclusive, and transparent financial ecosystem, starting with B2B payments.How We Do It: As change-makers in the DeFi movement, we not only follow trends—we set them. If you are passionate about shaping the future of fintech and eager to redefine the landscape of financial technology, Paystand is the ideal place where you can make a substantial impact.Join Us: Be part of something greater. Join Paystand and help us lead the financial revolution. About the RolePaystand is in search of a commercially astute Renewals Manager to drive exceptional renewal outcomes across a vibrant subset of our customer base. This role is responsible for maximizing Gross Dollar Retention (GDR) by developing and executing renewal strategies for customers requiring proactive commercial engagement.The Renewals Manager is pivotal to Paystand’s growth strategy by ensuring renewals are processed timely, on suitable terms, and in alignment with pricing and contract policies, while exercising sound judgment to preserve revenue and minimize churn.What You Will OwnDevelop and execute renewal strategies for a dynamic portfolio of clientsMaximize GDR through effective management of customer relationships

Join Arrive Logistics as a Carrier Success Representative, where you will play a pivotal role in ensuring the satisfaction and success of our carrier partners. In this dynamic position, you will engage with carriers to address their needs, provide exceptional support, and foster strong relationships. Your contributions will directly impact our operational success and the overall satisfaction of our valued partners.

Who We Are:At Neostella, we are at the forefront of revolutionizing the legal industry by integrating cutting-edge technology with the essential workflows and data that legal teams depend on daily.Our innovative platform empowers legal firms to enhance their speed, collaboration, and overall client outcomes.Driven by the belief that the legal sector deserves superior technological solutions, we are committed to challenging norms and creating systems that align with the needs of contemporary teams.Our courageous approach to development allows us to measure success by the tangible impact we create for our clients.Recognized as one of Forbes’ Best Startup Employers in the Americas for 2026, we are expanding our team with individuals who aspire to make a meaningful impact through their work.If you're eager to develop software that transforms industry operations, Neostella is the place for you. We are currently on the lookout for an Implementation Consultant to join our growing team!Why This Role is Crucial:As Neostella rapidly scales and our customer base expands, delivering a top-notch implementation experience is vital for our long-term success. Effective onboarding, guiding clients through transitions, and ensuring robust product adoption are essential for customer retention and advocacy.This position is pivotal, as it translates our commitments into reality. The Implementation Consultant will guarantee that every customer, whether receiving internal support or partnering with us, enjoys a structured and high-quality experience from the initial kick-off to the go-live phase. Your contributions will directly influence how customers perceive our platform and their long-term confidence in Neostella.Your Responsibilities:We are seeking an Implementation Consultant to lead customer implementations from start to finish while also empowering our partner ecosystem to maintain high standards.You will oversee project execution through phases such as discovery, configuration, data migration, testing, and training coordination, ensuring that timelines, scope, and quality are consistently met. Concurrently, you will work closely with certified implementation partners, serving as a subject matter expert and quality assurance to ensure that partner-led implementations meet Neostella’s methodologies and customer experience expectations.This role demands strong project ownership, product expertise, and effective communication with clients. You will collaborate cross-functionally with Product Support, Engineering, Account Management, and Solutions Consultants to manage risks, troubleshoot issues, and achieve successful outcomes.

Job Type: Contractor or Full-time Location: Guadalajara, Jalisco (Hybrid) About Ottimate Ottimate builds an AI-driven Accounts Payable automation platform for finance teams. The platform streamlines invoice-to-payment processes, helps reduce operational costs, prevents overpayments, and supports policy compliance. Role Overview The Product Support Specialist joins the Product Support team, focusing on Level 1 (Tier 1) customer interactions. This role handles general customer questions, provides initial technical support, and works to maintain strong customer satisfaction. Collaboration with both the Support group and specialized teams is part of the daily routine, with guidance from Level 2 mentors or leads as needed. Main Responsibilities Participate as a member of the Tier 1 Support Group. Respond promptly and courteously to customer inquiries, following established service level agreements (SLAs). Work with team members to resolve customer issues efficiently. Join team meetings and collaboration sessions to stay current on product updates and recurring issues. Opportunities for Growth Potential to expand into specialized support areas after a brief introductory period, based on business needs. Collaborate with subject matter experts to address complex customer challenges. Use the Jira platform to escalate issues to engineering and track them through resolution. Support and Development Seek guidance from Level 2 mentors or leads when handling difficult customer questions or technical issues. Work with senior team members to further develop troubleshooting and support skills. Escalate unresolved matters to higher-level team members or leads when necessary. Qualifications Advanced English proficiency. Comfort working in an environment with shifting priorities. Experience in a customer-facing support role, using ticketing systems such as Jira, Freshdesk, or similar. SaaS background is a plus. Basic knowledge of technical support and troubleshooting methods. Strong communication skills, able to explain technical information clearly. Familiarity with API and CSV data integrations is highly desirable. Experience with Jira, Freshdesk, or other ticketing platforms. Understanding of accounting terminology is a plus. Collaborative approach and eagerness to learn.

About the Role Sixt SE is hiring a Rental Sales Agent for the Guadalajara location. This position focuses on helping customers choose the right vehicle and making sure their rental process goes smoothly from arrival to departure. What You Will Do Guide customers through vehicle options and answer questions about rentals Support each step of the rental process, from reservation to return Deliver friendly, attentive service to ensure a positive rental experience

Join the Criminal Defense Revolution at Michael & Associates, Attorneys at Law!At Michael & Associates, we’re not just a law firm—we’re changing the landscape of criminal defense. Established in Austin, Texas, we have rapidly grown into one of the largest and most sought-after criminal defense firms in the state. Our success is driven by our combination of innovative legal strategies and state-of-the-art technology, allowing us to achieve exceptional results. And we’re just getting started.Role Overview: Sales Intake RepresentativeAs a Sales Intake Representative, you will be the initial point of contact for prospective clients, acting as the friendly and knowledgeable voice that welcomes them to our firm. You will guide them from their first inquiry through to a formal legal consultation with one of our skilled attorneys. Your empathy, professionalism, and clarity will lay the foundation for a strong and enduring attorney-client relationship.Your Daily Responsibilities Make Lasting First Impressions Represent the firm with warmth, confidence, and professionalism during every interaction. Ensure clients feel heard, supported, and valued. Handle Client Inquiries with Care Respond to incoming questions from potential clients. Provide clear answers, assess their needs, and schedule consultations with our legal team. Manage the Client Journey Collaborate with internal teams to coordinate appointments, follow-ups, and guarantee a seamless client experience from first contact to attorney transition. Why You Should Join Us?This isn’t just another intake role—it’s an opportunity to be part of a larger mission: Become a member of a high-impact, fast-paced team that prioritizes innovation, efficiency, and client-centered thinking. Acquire hands-on experience in the legal field with a rapidly growing firm. Contribute significantly to delivering premium legal services to clients during pivotal moments in their lives. Thrive in a culture that embraces technology, collaboration, and high performance. If you’re empathetic, organized, and passionate about making a difference, this is more than just a job—it’s an opportunity to be part of something transformative.Ready to help shape the future of criminal defense? Apply today and become a part of the team at Michael & Associates.