About the job
Entain seeks a Retail Customer Service Representative based in Glasgow. This role centers on supporting customers in-store and ensuring every visit is a positive one. The position involves direct interaction with shoppers, aiming to answer questions and address any concerns efficiently.
What you will do
- Assist customers face-to-face with their inquiries
- Offer clear, accurate information about available products
- Handle customer concerns promptly and professionally
Role overview
This position is designed for someone who enjoys working with people and can communicate details about products in a straightforward way. The ability to resolve issues with care and professionalism is important in this customer-facing role.

