Customer Service Representative at Shawbrook | Glasgow

Join Shawbrook as a Customer Service Representative, where you will play a vital role in delivering exceptional service to our valued customers. In this dynamic position, you will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication skills and a friendly demeanor.As an integral part of our Consumer Business department, you will receive comprehensive training to enhance your skills and knowledge in the financial services industry. This is a fantastic opportunity for individuals looking to kick-start their careers in customer service.

Join Shawbrook as a Lead Product Designer in our Glasgow office, where you will play a pivotal role in shaping innovative product experiences. You will lead design projects from conception to execution, collaborating with cross-functional teams to create user-centric solutions.Your expertise will guide the design process, ensuring alignment with business goals and user needs. This is an exciting opportunity to influence the direction of our products and contribute to the overall success of our company.

Join Shawbrook Bank as a Mortgage Collections Customer Support Officer in Glasgow. In this vital role, you will be responsible for providing exceptional customer service to our mortgage clients, facilitating collections, and ensuring a seamless experience throughout the collections process. Your attention to detail and empathetic communication skills will help clients navigate their financial situations effectively.

Join our dynamic team at Shawbrook as an Application Security Engineer. In this pivotal role, you will be responsible for safeguarding our applications by implementing robust security measures throughout the software development lifecycle. Your expertise will help identify vulnerabilities and enhance our overall security posture, ensuring our systems remain resilient against evolving threats.

Entain seeks a Retail Customer Service Representative based in Glasgow. This role centers on supporting customers in-store and ensuring every visit is a positive one. The position involves direct interaction with shoppers, aiming to answer questions and address any concerns efficiently. What you will do Assist customers face-to-face with their inquiries Offer clear, accurate information about available products Handle customer concerns promptly and professionally Role overview This position is designed for someone who enjoys working with people and can communicate details about products in a straightforward way. The ability to resolve issues with care and professionalism is important in this customer-facing role.

Location: The Forge Shopping Centre, GlasgowPay Rate: £12.59 per hourShift Pattern: Weekdays and weekends, 24 hours per weekFor any additional support or adjustments during the recruitment process, please reach out to our Recruitment Department at recruitment@abm.com. We are here to assist you!Role Overview:The primary objective of the Customer Service Officer is to uphold a safe and secure environment within the shopping centre. This involves patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.Key Responsibilities:Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.Operate CCTV and other security systems to identify potential security risks and respond appropriately.Respond promptly to alarms and emergencies (e.g., fire, medical incidents, theft) and accurately report and record incidents.Liaise with emergency services as necessary.Provide directions and assistance to visitors, and support retailers and staff with security concerns.Monitor and control access to restricted areas; check deliveries and contractor credentials.Report hazards and ensure compliance with safety procedures during evacuations and drills.Complete daily occurrence logs and maintain records of inspections, patrols, and incidents.

Join our dynamic team at dev2 as a Customer Advisor. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Portmandentex seeks a Receptionist in Glasgow to serve as the first point of contact for visitors and callers. This position plays a key role in shaping the experience of everyone who enters the office. Main responsibilities Welcome and direct visitors as they arrive Manage front desk operations, including answering phones and handling inquiries Support the team with day-to-day administrative tasks What matters in this role Creating a friendly and professional atmosphere at the front desk Helping maintain high standards of customer service Contributing to the smooth running of daily office activities This role is central to the team’s success and helps ensure every visitor feels welcome at Portmandentex.

Join the dynamic team at Hollister Co. as a Brand Representative in Glasgow! In this role, you'll embody the spirit of our brand, delivering exceptional customer service while connecting with our community. Your passion for fashion and ability to engage with customers will drive sales and enhance the Hollister experience. We are looking for enthusiastic individuals who thrive in a fast-paced retail environment and are committed to creating memorable experiences for our customers.

Position Overview Join our team as a Seasonal Concession Staff member, where you will play a vital role in providing excellent service at our concession stands while ensuring compliance with health department standards in all cleaning and cooking tasks. Key Responsibilities Operate concession stands, managing cash transactions efficiently.Assist with daily deposits and ensure accurate financial records.Conduct thorough cleaning and maintenance of the concession area.Adhere to state health department regulations in all operations.Support the ordering and inventory management of concession supplies.Identify and address safety concerns within park facilities.Perform additional related duties as assigned.

Join our team at Entain as a Retail Customer Service Representative, where your passion for customer satisfaction will shine. You will be the face of our brand, engaging with customers to provide exceptional service and support. Your role will involve assisting customers with their inquiries, promoting our products, and ensuring a welcoming environment in our retail space.

Join Shawbrook Bank as an IT Risk and Controls Analyst, where you'll play a pivotal role in strengthening our information security framework. We are seeking a detail-oriented professional with a solid understanding of IT risk management and control processes. You will be responsible for identifying vulnerabilities, assessing risks, and ensuring compliance with regulatory standards. If you’re passionate about safeguarding digital assets and enhancing our security posture, we want to hear from you!

Join us as a Brand Representative at Hollister Co. in Buchanan Galleries, Glasgow. In this dynamic role, you will be the face of our brand, engaging with customers to provide an exceptional shopping experience. Your passion for helping others and your ability to create a welcoming environment will be key to driving sales and building lasting relationships with our clientele.As a Brand Representative, you will showcase your strong communication skills and enthusiasm for our products, while supporting the store team in achieving targets. If you are excited about fashion and ready to inspire others, we want to hear from you!

Join our dynamic team at dev2 as a Customer Service Consultant. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will engage with customers through various channels, ensuring their inquiries are handled efficiently and effectively.Your responsibilities will include assisting clients with product inquiries, resolving issues, and providing timely updates. We are looking for individuals who are passionate about customer service and thrive in a fast-paced environment.

Role overview Primark seeks a Retail Assistant in Glasgow to create a positive experience for every shopper. This position centers on helping customers in the store and making sure displays remain neat and attractive. What you will do Support customers on the shop floor by answering questions and guiding them to products Keep merchandise organized and the store tidy Restock and arrange displays so they look appealing Deliver friendly, attentive service throughout each shift Working at Primark Joining the Glasgow team means stepping into a lively retail environment. Every day brings new conversations and opportunities to help both customers and colleagues.

Join the dynamic team at Entain as a Part-Time Retail Customer Service Representative in Glasgow. In this role, you will be the face of our brand, providing exceptional service and ensuring a positive experience for all customers. Your primary responsibilities will include assisting customers with their inquiries, processing transactions, and fostering a welcoming environment.

Join Shawbrook Bank's Thrive Apprenticeship program and embark on an exciting career in the Business and Retail Banking sector. This full-time position is designed for enthusiastic individuals looking to kickstart their journey in finance. You will gain hands-on experience and receive mentorship from industry professionals, helping you develop the essential skills needed to thrive in a dynamic banking environment.

Join Shawbrook Bank as a Collections & Recoveries Officer, where you will play a crucial role in managing and optimizing the recovery processes within our Risk Services department. This full-time position is an excellent opportunity for individuals looking to enhance their career in financial services while contributing to the success of our clients and the bank.

Join our dynamic team as a Sales Consultant at Molton Brown in Glasgow! We are seeking enthusiastic individuals who are passionate about luxury retail and dedicated to providing exceptional customer service. As a Sales Consultant, you will engage with customers, understand their needs, and offer tailored solutions to enhance their shopping experience.

Join our dynamic team at Entain as a Part-Time Retail Customer Service Representative. We are looking for enthusiastic individuals who are passionate about delivering exceptional customer service in a retail environment. You will play a crucial role in enhancing the customer experience by assisting with inquiries, processing transactions, and providing product information.This position offers flexibility, allowing you to work part-time hours while being part of a vibrant workplace culture. Your dedication to customer satisfaction will be key in helping us achieve our business goals.