Customer Service Officer at ABM | Glasgow

Location: The Forge Shopping Centre, GlasgowPay Rate: £12.59 per hourShift Pattern: Weekdays and weekends, 24 hours per weekFor any additional support or adjustments during the recruitment process, please reach out to our Recruitment Department at recruitment@abm.com. We are here to assist you!Role Overview:The primary objective of the Customer Service Officer is to uphold a safe and secure environment within the shopping centre. This involves patrolling the premises, monitoring surveillance systems, responding to incidents, and providing assistance to the public.Key Responsibilities:Conduct regular foot patrols of the shopping centre, including car parks, service areas, and public spaces.Monitor for suspicious behaviour, theft, vandalism, or other criminal activity.Operate CCTV and other security systems to identify potential security risks and respond appropriately.Respond promptly to alarms and emergencies (e.g., fire, medical incidents, theft) and accurately report and record incidents.Liaise with emergency services as necessary.Provide directions and assistance to visitors, and support retailers and staff with security concerns.Monitor and control access to restricted areas; check deliveries and contractor credentials.Report hazards and ensure compliance with safety procedures during evacuations and drills.Complete daily occurrence logs and maintain records of inspections, patrols, and incidents.

LOCATION: Princess Square, GlasgowSHIFT PATTERN: Holiday/Sickness cover, 0 hours per weekPAY RATE: £12.80 per hourShould you require any assistance or adjustments during the recruitment process, please feel free to reach out to our Recruitment Department at recruitment@abm.com. We are here to support you!ROLE OVERVIEW AND PURPOSEAs a Cleaning Operative at ABM, you will be responsible for providing high-quality cleaning services to our clients' facilities. Your duties will include maintaining clean and safe environments by performing tasks such as dust mopping, damp mopping, sweeping, vacuuming, and spot cleaning glass surfaces. You will also ensure that all stainless-steel fixtures are spotless and that floors, including marble pillars, are well maintained.Key ResponsibilitiesSanitize and clean elevators, including wiping stainless-steel surfaces and removing smudges from mirrors.Maintain cleanliness in restrooms and showers, ensuring fixtures are sanitized and trash is disposed of properly.Set up and maintain cleaning equipment and supplies to ensure efficient operations.Monitor and uphold sanitation standards in designated areas.Assist supervisors and team leaders as needed to provide excellent service.Perform additional tasks as assigned within the scope of your role.Participate in monthly training sessions as required by management.QUALIFICATIONS AND REQUIREMENTS· Strong interpersonal and communication skills.· Ability to take initiative and prioritize tasks effectively.· Capacity to work independently and collaboratively within a team.· Maintain a courteous and approachable demeanor.· Understanding of confidentiality and discretion in a corporate environment.

JOB TITLE: Cleaning OperativeLOCATION: JP Morgan, GlasgowSHIFT PATTERN: Monday - Friday, 40 hours per weekPAY RATE: £12.23 per hourJoin ABM UK, a premier provider of facility service solutions with over 30 years of expertise in the industry. We pride ourselves on delivering bespoke facility services tailored to the unique needs of various sectors. Our team of over 3,500 skilled professionals is dedicated to ensuring the highest standards of cleanliness and hygiene across different environments.As a Cleaning Operative, your role will be essential in maintaining the cleanliness and safety of various locations, including shopping centers, commercial spaces, and airports. You will contribute significantly to creating welcoming and sanitary spaces for clients and their customers. With ABM UK, enjoy a fulfilling career where your contributions matter, in an environment that nurtures excellence, innovation, and personal growth.Key Responsibilities Conduct comprehensive cleaning tasks, including sweeping, mopping, vacuuming, and dusting. Manage waste and recycling bins by emptying and cleaning them regularly. Ensure surfaces, fixtures, and equipment are cleaned and disinfected following company standards. Restock cleaning supplies as necessary. Address customer inquiries and concerns swiftly and professionally. Follow established safety protocols consistently. Cooperate with team members to accomplish tasks efficiently. Qualifications Prior experience in a cleaning role is advantageous. Familiarity with cleaning chemicals, equipment, and best practices. Meticulous attention to detail and passion for delivering exceptional results. Ability to work independently and manage time effectively. Strong communication and customer service abilities. Physically capable of performing tasks that may require lifting and prolonged standing. Willingness to work flexible schedules, including evenings and weekends.

LOCATION: Glasgow FortSHIFT PATTERN: 4 on 4 off, 30 hours per weekPAY RATE: £13.45 per hourIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!ROLE OVERVIEW AND PURPOSEAs an Office Cleaner, you will play a crucial role in maintaining the cleanliness and hygiene of our office spaces. Your responsibilities will include hoovering, mopping, wiping desks, and cleaning kitchens and toilets. You will also manage waste disposal and replenish consumables as required. A keen eye for detail and a commitment to high cleaning standards are essential for this role.KEY RESPONSIBILITIESDusting, wiping, and disinfecting desks and surfacesThoroughly cleaning kitchens and toiletsHoovering and mopping floorsDisinfecting high-touch pointsDetail-oriented cleaning of skirtings, sills, fixtures, etc.Adhering to company policies and proceduresReporting any deficiencies in work systems or equipmentUsing work equipment and personal protective equipment as trainedCommunicating training needs or issues to your Line Manager

LOCATION: PRINCESS SQUARE, GLASGOWSHIFT PATTERN: Monday to Sunday, 5 out of 7 days, totaling 37 hours per weekPAY RATE: £12.71 per hourWe are seeking a dedicated and proactive Security Officer who prioritizes customer service to ensure a safe and secure shopping experience for our customers and team members. An SIA Door Supervisor or Security Guard Licence is required.Key Responsibilities:Execute periodic duties as dictated by site Assignment Instructions.Maintain a visible presence in the mall to uphold safety and security standards.Conduct thorough patrols across all areas of the mall and service areas.Actively participate in emergency situations, including first aid and fire warden duties.Oversee external contractor activities to ensure compliance with safety protocols.

As an Operations Officer at Babyzone, you will play a vital role in ensuring the smooth functioning of our operations in Glasgow. You will be responsible for coordinating various operational activities, analyzing processes, and implementing improvements to enhance efficiency and productivity. Your skills will help us deliver exceptional service to our customers while maintaining high standards of quality.

LOCATION: Cadworks, GlasgowSHIFT PATTERN: Monday to Friday, 12.5 hours per weekPAY RATE: £12.60 per hourJoin ABM Industries as an Office Cleaner in the vibrant Glasgow City Centre! We are seeking a dedicated and detail-oriented individual to maintain cleanliness across office spaces. Your responsibilities will include hoovering, mopping, wiping desks, and ensuring that kitchens and restrooms are spotless. Attention to detail is essential as you will also be responsible for disinfecting high-touch areas. Be part of a supportive team and contribute to a hygienic work environment.

Join Shawbrook as a Customer Service Representative, where you will play a vital role in delivering exceptional service to our valued customers. In this dynamic position, you will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication skills and a friendly demeanor.As an integral part of our Consumer Business department, you will receive comprehensive training to enhance your skills and knowledge in the financial services industry. This is a fantastic opportunity for individuals looking to kick-start their careers in customer service.

Join our dynamic team at WNS Global Services as a Claims Handler! This office-based position is ideal for candidates located in Glasgow who are eager to engage in a rewarding career within the claims processing sector. You will play a crucial role in managing claims efficiently and ensuring customer satisfaction through effective communication and problem-solving skills.

LOCATION: PRINCESS SQUARE GLASGOWSHIFT PATTERN: M-S rota basis, 47 hours per weekSALARY: CompetitiveIf you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!ABM UK is on the lookout for a proactive and skilled Soft Services Manager to join our esteemed team. In this pivotal role, you will oversee the delivery of top-notch security, cleanliness, hygiene, waste management, and other essential services at our client's premises. Your mission will be to ensure that all operations are executed smoothly, aligning with both client expectations and ABM's policies and procedures.As the Soft Services Manager, you will be responsible for setting and maintaining the highest standards across all contracted service areas, ensuring a consistent and high-quality service that caters to the needs of our clients and customers.KEY RESPONSIBILITIESRecruiting and onboarding new staff.Conducting site inductions, training, and staff onboarding.Managing the rota, including scheduling, ensuring all shifts are covered, and booking agency staff as needed.Handling administrative tasks related to TMG, including approving holidays, sick days, and changes to terms and conditions.Overseeing staff return-to-work processes.Managing time sheets and payroll.Adjustments to staff duties as necessary.Collaborating with the site manager to implement or alter site procedures and emergency plans.Ensuring compliance with ABM audit requirements, including maintaining documentation, RAMs, COSHH, and health and safety forms.Introducing new documentation or programs as needed.Providing staff training and ensuring proper issuance of PPE.Ordering and distributing staff uniforms.BenefitsWe are proud to offer an excellent range of benefits, including:24/7 access to a UK-based GP for you and your immediate family.Mental health support and life event counseling.Get Fit Programme.Financial and legal assistance.Cycle to work scheme.Access to Perks at Work, our innovative employee app featuring:Discounts, gift cards, cashback, and exclusive offers.Resources and tools on topics ranging from family and life to health, money, and work.Urgent support in a crisis via online chat or telephone service.For more information about ABM’s benefits, please visit our website.

Join our dynamic team at dev2 as a Customer Advisor. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include assisting customers with inquiries, resolving issues, and ensuring a positive customer experience. If you are passionate about helping others and thrive in a fast-paced environment, we want to hear from you!

Join Shawbrook Bank as a Mortgage Collections Customer Support Officer in Glasgow. In this vital role, you will be responsible for providing exceptional customer service to our mortgage clients, facilitating collections, and ensuring a seamless experience throughout the collections process. Your attention to detail and empathetic communication skills will help clients navigate their financial situations effectively.

Location: Glasgow City CentreShift Pattern: Monday to Sunday, 42 hours per week (5 out of 7 days)Pay Rate: £14.20 per hourDriver Requirement: Applicants must possess a clean, current UK driving licence.If you need any additional support or adjustments during the recruitment process, please feel free to reach out to our Recruitment Department at recruitment@abm.com. We're here to assist!Key Responsibilities:Removing chewing gum, graffiti, and pressure washing surfaces.Conducting litter picking and sweeping in designated areas of Glasgow City Centre.Performing detail work on bollards, barriers, and bins.Adhering to group and company policies and procedures.Reporting any deficiencies in systems of work or equipment that may affect service delivery or pose a health and safety risk.Utilizing all work equipment and personal protective equipment (PPE) correctly as per training received.Communicating any issues or training needs to your Line Manager.

Join Securitas as a Protective Service Officer in Glasgow, where your commitment to safety and security will make a meaningful impact. In this vital role, you will be responsible for monitoring and maintaining a safe environment for our clients and their assets. We are seeking dedicated individuals who are passionate about protecting others and ensuring peace of mind.Your responsibilities will include conducting regular patrols, responding to incidents, and working collaboratively with local law enforcement when necessary. We are looking for individuals with a keen eye for detail and a strong sense of duty.

Portmandentex seeks a Receptionist in Glasgow to serve as the first point of contact for visitors and callers. This position plays a key role in shaping the experience of everyone who enters the office. Main responsibilities Welcome and direct visitors as they arrive Manage front desk operations, including answering phones and handling inquiries Support the team with day-to-day administrative tasks What matters in this role Creating a friendly and professional atmosphere at the front desk Helping maintain high standards of customer service Contributing to the smooth running of daily office activities This role is central to the team’s success and helps ensure every visitor feels welcome at Portmandentex.

Location: JPMorgan, Argyle Street, GlasgowContract: Permanent (5 over 7 shift patterns available)Pay Rate: £12.88 per hourRole Overview:ABM UK seeks dedicated and enthusiastic cleaning professionals to join our exceptional team at a prestigious office site in the heart of Glasgow. This is an opportunity for candidates who are looking to work their notice period elsewhere and take a short break before starting with us. For those eager to begin immediately, we have various work opportunities available throughout our Glasgow portfolio.As we expand our operations, we are looking to fill multiple vacancies. Please indicate your preferred shift in your application.Key Responsibilities:Perform a variety of cleaning tasks including mopping, dusting, restroom sanitation, operating floor cleaning machinery, waste disposal, and deep cleaning.Maintain storage areas and ensure appropriate stock levels.Report any issues to line management promptly.Adhere to ABM UK policies, health and safety regulations, and reasonable requests from management.Act as a proud ambassador for the ABM brand, delivering exceptional customer service.Essential Skills:Strong attention to detail.Excellent timekeeping and attendance records.Effective communication skills.Ability to follow structured formats for improved readability.Commitment to inclusivity; no specific demographic targeting.Benefits:We offer an impressive range of benefits including:24/7 access to a UK-based GP for you and your immediate family.Mental health support and life event counseling services.Fitness programs.Financial and legal assistance.Cycle-to-work scheme.Access to our employee app, which includes:Exclusive discounts, gift cards, and cashback offers.Resources on various topics such as health, finance, and family.Urgent support services available online or via phone.For more details about ABM’s benefits, please visit our website.About ABM:ABM (NYSE: ABM) is a leading global provider of integrated facility services, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that enhance the cleanliness, safety, and efficiency of spaces, significantly improving the overall experience for occupants.

Position Overview Join our team as a Seasonal Concession Staff member, where you will play a vital role in providing excellent service at our concession stands while ensuring compliance with health department standards in all cleaning and cooking tasks. Key Responsibilities Operate concession stands, managing cash transactions efficiently.Assist with daily deposits and ensure accurate financial records.Conduct thorough cleaning and maintenance of the concession area.Adhere to state health department regulations in all operations.Support the ordering and inventory management of concession supplies.Identify and address safety concerns within park facilities.Perform additional related duties as assigned.

ABM Industries seeks a Cleaning Operative to join the team at Princess Square in Glasgow. This position plays a key role in keeping client spaces clean, safe, and welcoming. The schedule follows a 4 days on, 4 days off pattern, averaging 42 hours per week. Pay is £13.45 per hour. What you will do Clean and sanitize lifts, paying special attention to stainless-steel surfaces and mirrors Maintain restrooms and showers, making sure all fixtures are sanitized and bins are emptied Manage cleaning supplies and equipment, restocking items as needed Monitor assigned areas to keep them organized and sanitary Assist team leaders with extra tasks to support service quality Attend monthly training sessions as required Work location and schedule Site: Princess Square, Glasgow Shift pattern: 4 days on, 4 days off (average 42 hours per week) Hourly pay: £13.45 Support during recruitment If adjustments or extra support are needed during the recruitment process, contact the Recruitment Department at recruitment@abm.com.

Join Shawbrook Bank as a Collections & Recoveries Officer, where you will play a crucial role in managing and optimizing the recovery processes within our Risk Services department. This full-time position is an excellent opportunity for individuals looking to enhance their career in financial services while contributing to the success of our clients and the bank.

Join our dynamic team at dev2 as a Customer Service Consultant. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will engage with customers through various channels, ensuring their inquiries are handled efficiently and effectively.Your responsibilities will include assisting clients with product inquiries, resolving issues, and providing timely updates. We are looking for individuals who are passionate about customer service and thrive in a fast-paced environment.