Technical Support Engineer - Customer Support

Magnus Monitors designs radar-based monitoring devices and an AI-driven analytics platform for the Smart Tank Telemetry sector. As an IoT start-up, the company works with industry partners to refine its technology and expand its reach throughout the UK, Europe, and beyond. Role overview This Galway-based Technical Support Engineer position supports customers…

About AsIAm:AsIAm is Ireland’s leading charity dedicated to supporting individuals with autism. Our mission is to foster a society where every autistic person is embraced as they are—valued, respected, and given equal opportunities. We focus on advocating for an inclusive environment that enables autistic individuals and their families to thrive within Irish society. As part of our commitment to enhancing support, we are thrilled to introduce our Regional One Stop Shops, starting with locations in Galway and South Dublin.Our Core ValuesAt AsIAm, we embody the values of Perseverance, Equal Opportunity, and Service. These principles guide our daily interactions and the services we provide, ensuring that we work collaboratively and effectively for the benefit of the community we serve.Your RoleIn the position of Community Support Hub Administrator, you will collaborate closely with the Community Support Hub Manager and Advisory team to facilitate the daily operations of the Community Support Hub (CSH). This role is ideal for a highly organized individual with exceptional IT and administrative skills, as well as the ability to engage with autistic individuals—children and adults alike—in a supportive and affirming manner.We encourage applications from neurodivergent individuals to enrich our team’s diversity.

About AsIAm:AsIAm is Ireland’s leading charity dedicated to supporting individuals on the autism spectrum. Our mission is to foster a society where every autistic person is embraced for who they are, ensuring they are treated as equals, valued, and respected. We advocate for a truly inclusive environment that is accessible and affirming for autistic individuals and their families, empowering them to actively participate in all aspects of Irish life.We are thrilled to announce the launch of our Regional Community Support Hubs, with the first two locations in Galway and South Dublin, aimed at enhancing support for the autistic community.Our Core Values:At AsIAm, we believe in the principles of Perseverance, Equal Opportunity, and Service. These values guide our collaboration and the services we provide to the community we serve.Position Overview:As a Community Advisor within our Community Support Hub, you will be integral to the daily operations of the Hub, working under the guidance of the Community Support Hub Manager. Your role will involve delivering essential information, advice, and post-diagnostic support services to autistic individuals, their families, carers, and professionals engaging with the autistic community. We encourage applications from neurodivergent individuals who bring unique perspectives to this role.This position is perfect for individuals who thrive in interpersonal interactions with diverse populations, particularly those who may be vulnerable. You should possess strong problem-solving abilities, exceptional organizational skills, and the capability to prioritize tasks effectively based on urgency.Effective communication tailored to the specific needs of community members is crucial for success in this role.Key Responsibilities:Provide comprehensive advice, information, and support on various issues affecting autistic individuals throughout their lives.Assist adults navigating systems and supports following their autism diagnosis.Support parents in understanding and assisting their child post-diagnosis through information and advice.Advocate for the acceptance and understanding of the needs of autistic individuals across society and among professionals.Identify barriers to accessing information and support, particularly after diagnosis, and develop solutions to address these gaps.Engage with individuals and groups to facilitate access to mainstream services and additional resources.

About the RoleEnsure timely and professional responses to all incoming calls.Fulfill all duties and responsibilities related to the NDLSFO in accordance with appropriate procedures and performance agreements.Process appointments and cancellations for NDLS customers.Always adhere to the 8 Principles of Data Protection.Be familiar with Standard Operating Procedures (SOPs) and scripts.Ensure meticulous compliance with all organizational procedures and scripts.Manage confidential information securely and in line with Record Management and Data Protection guidelines.Serve as a role model and demonstrate SGS values.Foster and maintain positive relationships with employees.Complete daily administrative tasks.Adhere strictly to the Company’s Code of Professional Conduct and Integrity.Project a professional image of the company through appropriate attire and presentation.Ensure safe staff conduct regarding health and safety for yourself, colleagues, and clients, in accordance with company policies.Ensure compliance with the Company’s Code of Integrity and act in accordance with SGS Ireland's Equality & Diversity Policies.

WHAT WE DO MATTERS:At The Knot Worldwide, we celebrate every moment, starting with our amazing team. Our employees are passionate dreamers, dedicated doers, and lifelong learners who create meaningful experiences for millions around the globe. We are connected by genuine relationships, a shared purpose, and an unwavering commitment to the global community we support. Here, flexibility and a sense of belonging coexist with high performance. Guided by our core values, we believe that the best ideas emerge from empowered teams that collaborate intentionally to devise solutions, ignite creativity, and drive impact. Our people are the heartbeat of our success.ABOUT THE ROLE AND THE TEAM:As an Account Specialist focused on Vendor Retention, you will play a pivotal role in achieving our team's retention goals within the TKWW WeddingPro vendor community. Acting as the primary consultants for our small to medium business vendors, you will manage a queue of accounts, providing proactive and reactive support to ensure that our paying vendors thrive on the TKWW platform(s).

Rent The Runway, Inc. is hiring an Engineering Manager focused on Data Engineering in Galway, Ireland. This role leads a team dedicated to building and improving data solutions that support the company’s growth and analytics goals. Role overview The Engineering Manager will oversee the design and implementation of data systems. The work centers on strengthening data architecture and analytics, with an emphasis on performance and scalability. Guiding the team through technical challenges and shaping the direction of data initiatives are key parts of this position. What you will do Lead a team of data engineers in developing and maintaining data solutions Enhance data architecture to support analytics and business needs Address complex data challenges and ensure systems remain scalable Drive the strategic direction of data projects within the organization

Embark on your journey with us and flourish!At AECOM, we take pride in our extensive and innovative Water Team, which spans the globe with around 600 water specialists operating from our offices in the UK and Ireland. Our commitment to continuous evolution and innovation drives us to seek out talented, dedicated, and passionate individuals to become part of our dynamic team.Our Water Team in Ireland is at the forefront of executing essential water infrastructure projects nationwide, partnering with Uisce Éireann (Irish Water) to deliver on major national programs. AECOM has been a proud supporter of Uisce Éireann since the launch of its Resident Engineer program seven years ago. We are currently seeking skilled Mechanical & Electrical (M&E) Resident Engineers (Senior M&E REs, M&E REs & Assistant M&E REs) to bolster our team and assist in achieving Uisce Éireann’s Capital Investment Plan.As a Mechanical & Electrical (M&E) Resident Engineer, you will collaborate with Uisce Éireann’s framework providers to guarantee that every project meets the highest quality standards. Your work will encompass significant water and wastewater infrastructure projects as well as non-infrastructure initiatives, including the construction of new treatment plants, upgrades, pumping stations, national generator programs, electrical upgrades, and capital maintenance projects throughout the Republic of Ireland.In alignment with Uisce Éireann and AECOM’s dedication to safety, you will serve as a safety ambassador in this role. You will actively promote a culture of safety and ensure adherence to all safety policies and standards during construction projects.Your responsibilities will include:Specializing in the Mechanical & Electrical components of construction.Leading on-site infrastructure project delivery for Uisce Éireann, ensuring compliance with health & safety, quality, environmental, program, and cost standards.Reviewing and monitoring contractor documentation and performance, including MEICA design submissions, RAMS, quality plans, FDS, commissioning plans, and adherence to contractual obligations.Supervising MEICA construction activities, conducting safety reviews, and quality audits, ensuring that operations are completed safely according to specifications and approved methodologies.Monitoring commissioning activities, including FAT, SAT testing, system testing, process proving, and compliance with performance guarantees.Managing commercial contract aspects, including interim and final account assessments, variations, claims, and contractor performance evaluations against KPIs.Fostering effective communication with the Project Team, Employer’s Representative, Local Authorities, utility providers, landowners, and the public to ensure project coordination.

We are seeking a highly skilled and experienced Senior Civil Reservoir Engineer to join our dynamic team at AECOM. In this role, you will leverage your expertise in civil engineering and reservoir design to contribute to impactful projects that enhance water resource management and infrastructure development.Your responsibilities will include leading technical projects, collaborating with multidisciplinary teams, and ensuring compliance with industry standards. You will also be responsible for mentoring junior engineers and providing innovative solutions to complex engineering challenges.

AECOM seeks a Principal Engineer to join the Development Infrastructure team in Galway. This senior position calls for leadership across projects and a strong focus on technical direction. Role overview The Principal Engineer will guide project teams and coordinate with professionals from various disciplines. The work centers on designing infrastructure solutions that align with client requirements and comply with industry standards. Key responsibilities Lead and manage development infrastructure projects from concept through delivery Provide technical guidance and make critical project decisions Collaborate with multidisciplinary teams to ensure integrated solutions Ensure all designs meet both client expectations and regulatory standards Requirements Significant experience in development infrastructure engineering Demonstrated ability to lead projects and teams Strong technical judgment and decision-making skills Comfort working with colleagues from different engineering backgrounds

Join our dynamic team at AECOM as a Senior Civil Engineer specializing in Roads and Transportation. In this pivotal role, you will lead and manage a variety of civil engineering projects, ensuring high quality and innovative design solutions that meet client expectations and adhere to local regulations. Your expertise will contribute to the development of sustainable infrastructure that enhances community mobility and safety.

Role overview The Development Infrastructure Engineer at AECOM in Galway plays a key part in supporting development teams. The position centers on designing, implementing, and maintaining infrastructure systems that underpin engineering projects. Work in this role has a direct impact on how efficiently teams operate and how smoothly projects progress. What you will do Design infrastructure solutions tailored to the needs of development teams Implement and maintain systems that support day-to-day engineering operations Help streamline workflows and contribute to higher productivity across projects

Role overview AECOM is seeking a Senior Engineer for Development Infrastructure based in Galway. This position focuses on designing and delivering infrastructure solutions across a range of projects. Collaboration with multidisciplinary teams is central to meeting project objectives and ensuring successful outcomes. What you will do Design and implement infrastructure systems for development projects Work closely with engineers, planners, and other specialists to achieve project goals Support sustainable development practices that benefit local communities Career growth This role provides opportunities for professional development while contributing to projects that have a positive impact in the region.

About Jensen HughesEstablished in 1939, Jensen Hughes is a global leader in fire protection engineering, recognized for our commitment to safety and risk management. We extend our expertise beyond traditional fire protection, encompassing areas such as accessibility consulting, forensic investigations, emergency management, and digital innovation. Our team of engineers and consultants collaborates to address complex safety challenges, ensuring our clients can safeguard what matters most.With a legacy spanning over 80 years, we are dedicated to mitigating risks that threaten lives, property, and reputations. Our culture is built on trust, integrity, and professional growth, emphasizing the value of our employees and their diverse talents. We foster a connected workplace through our Global Employee Networks, which support career development and shared experiences, enabling everyone to thrive.Job OverviewWe are excited to invite applications for a Principal Fire Engineer to join our esteemed Galway team. This pivotal role will enable you to lead groundbreaking projects, delivering top-tier life safety solutions to a diverse clientele. You will play a crucial part in mentoring and developing future talent within our organization, ensuring our team continues to excel in this dynamic industry.

Join ORBCOMM, a premier global leader in industrial Internet of Things (IoT) and Machine-to-Machine (M2M) communication solutions, dedicated to remotely tracking, monitoring, and controlling fixed and mobile assets. Our innovative engineering team based in Galway is responsible for developing a revolutionary fleet management solution featuring a comprehensive suite of Android applications for drivers and a robust web application designed for efficient fleet tracking and management. We are actively seeking a talented DevOps Engineer to enhance our dynamic team in Galway. Your responsibilities will include:Implementing cutting-edge DevOps practices, including infrastructure as code, continuous integration, and automated deployment, utilizing both cloud and on-premise services.Designing and developing the tools, frameworks, systems, and processes that empower engineers to build, integrate, deploy, scale, and manage their software effectively.Building, managing, and deploying architectures with technologies such as Terraform, Ansible, and Kubernetes.Automating processes across the full CI/CD lifecycle to enhance developer efficiency and minimize manual tasks.Transforming solutions from proof-of-concept to full production systems.Championing best practices in observability (monitoring, tracing, alerting, logging) and high availability within the software engineering team.Collaborating with a global DevOps team to ensure seamless support for all systems managed by platform teams. We seek candidates with the following qualifications:A minimum of 3 years in DevOps or Site Reliability Engineering (SRE) roles, emphasizing tooling, automation, and distributed systems development.A total of 5+ years of experience in the software industry.Extensive expertise in architecting, designing, and implementing deployments in multi-cloud (AWS/Azure/Oracle/Rackspace) and on-premise environments.Strong understanding of networking concepts, with the ability to troubleshoot infrastructure issues across multi-cloud and on-premise settings.Exceptional documentation, communication, presentation, and demo skills.Proficiency with continuous integration tools such as Jenkins, CircleCI, or Codefresh.Familiarity with configuration management platforms like Ansible, Chef, or Salt.Hands-on experience with Terraform and/or Kubernetes at scale.Solid scripting abilities.Experience employing monitoring frameworks to assess the health and performance of infrastructure and applications.Collaboration with database administration teams supporting platforms such as Microsoft SQL, MySQL, or Oracle.Exposure to big data analytics and streaming tools, including Hadoop and Kafka. At ORBCOMM, we recognize that our people are our greatest asset. Our success is driven by our team's expertise and commitment to innovation.

Join Our Team as a Remote Customer Service Representative!We are actively seeking enthusiastic individuals from across the nation to engage in market research through online polls. Apply today to start your journey!This flexible work-from-home role allows you to earn additional income on your schedule. As a Customer Service Representative, you will handle various tasks such as data entry, responding to emails, conducting reviews, participating in polls, and collaborating on exciting online projects.This rewarding opportunity not only lets you influence market trends but also gives you a chance to preview and test new products before they hit the shelves. By collecting valuable data, you'll play a vital role in helping companies make informed business decisions.- Earn by sharing your opinions through polls- Choose from various payment options, including PayPal or direct deposit- Part-Time Opportunities AvailableAPPLY HERE: https://5o6x7a.ttrk.io/5de571b2dad44600015ccad7Who Should Apply:If you are self-motivated and thrive in an independent work environment while enjoying tasks like email support, data entry, and product reviews, we want to hear from you!We welcome applicants from diverse backgrounds, including data entry, telemarketing, customer service, sales, clerical work, administrative roles, warehouse management, and more!APPLY HERE: https://5o6x7a.ttrk.io/5de571b2dad44600015ccad7

Join our team at System Canada Technologies as a Lead Quality Assurance Engineer. In this pivotal role, you will spearhead the testing efforts for our innovative software solutions, ensuring the highest standards of quality and performance. You will collaborate closely with cross-functional teams, mentor junior QA engineers, and play a critical role in the development lifecycle.

Join Our Team as a Remote Customer Service Representative!Are you looking for a flexible part-time opportunity to earn extra income from the comfort of your home? At usasurveyjob, we are seeking motivated individuals to engage in paid research initiatives across the country. Become a part of our Work from Home USA Market Research Panel today!As a Customer Service Representative, you will have the option to participate in research either in-person or online. This is an excellent chance to contribute to important studies while earning money through data entry tasks. We encourage you to apply soon, as positions are limited!Compensation:Earn money by participating in surveys from home. Enjoy multiple payment methods including PayPal, direct checks, and online gift card codes, along with opportunities to earn additional rewards.Your Responsibilities:- Engage in work-from-home surveys and studies by adhering to written and verbal instructions.- Participate actively in research focus groups.- Utilize products or services provided for your feedback.What We’re Looking For:- A functional camera on your smartphone or a webcam on your computer.- Reliable internet access for uninterrupted participation.- An eagerness to engage with various topics.- The ability to comprehend and follow instructions accurately.Benefits of Joining Us:- Participate in engaging online and in-person discussions.- Enjoy the convenience of working from home with no commuting required.- Flexible hours with no minimum commitment.- Receive free samples from our partners for your insights.- Experience product testing and preview exciting products before they hit the market.- Part-time, remote work opportunity.To seize this opportunity, click the

Role overview The iOS Core Product Software Engineer at Speechify works on building and refining iOS applications that help users access information with ease. The team takes a practical approach to problem-solving and focuses on creating a seamless experience for everyone using Speechify's products. What you will do Design, develop, and maintain iOS applications as a member of the core product team Collaborate with colleagues to address technical challenges and deliver new features Share ideas to enhance product quality and support Speechify’s growth Location This role is based in Speechify’s Galway, Ireland office.

Role overview Quadient is hiring a Field Service Engineer based in Galway to serve customers throughout South West Ireland. This role centers on installing, maintaining, and troubleshooting customer communications systems directly at client locations. What you will do Install and configure Quadient solutions for clients across South West Ireland Identify and resolve technical issues to keep systems running smoothly Carry out regular maintenance and apply system updates Work closely with customers to support reliable operation and satisfaction Represent Quadient with professionalism and strong technical knowledge About Quadient Quadient provides customer communications solutions to organizations around the world. Field Service Engineers are central to supporting clients and maintaining the company’s reputation for dependable service.

As a Site Reliability Engineer III at Rent The Runway, you will be a pivotal part of our engineering team, ensuring the reliability, performance, and scalability of our systems. You will collaborate with cross-functional teams to enhance our infrastructure and implement best practices in Site Reliability Engineering (SRE).Your expertise will help us manage complex systems while maintaining a seamless experience for our customers. If you are passionate about technology and have a strong desire to solve challenging problems, we invite you to apply!