Desktop Support Technician

Join our team as a Desktop Support Technician in Elmsford, NY! This role involves providing exceptional technical support for Dell Desktop and Laptop devices, focusing on break/fix solutions. Candidates will be responsible for troubleshooting hardware issues at various locations, with a requirement for reliable transportation. Successful candidates will pass a drug and background screening and complete necessary product training.Key Responsibilities:• Address break/fix calls for PC hardware• Manage physical demands of the job, including carrying equipment (15-30 lbs)• Provide timely and effective communication with clients and stakeholders• Maintain a professional appearance and demeanor

Position Overview:We are seeking a dedicated and skilled Desktop Support Technician to join our tech-savvy team in Elmsford, NY. In this role, you will be responsible for diagnosing and resolving hardware issues for laptops and desktop computers across various locations.Key Responsibilities:Respond to break/fix calls for PC hardware in multiple locations.Effectively troubleshoot and repair DELL Desktop PCs.Ensure customer satisfaction through timely and efficient support.Requirements:Must possess A+ certification.Experience with laptop and desktop break/fix services.Reliable transportation is essential for travel between job sites.Ability to pass drug and background screenings.Completion of required product training is mandatory.

Join bctechpro as a Computer Field Technician, where you'll play a vital role in delivering technical support and solutions directly to our clients. This is a fantastic opportunity for those eager to kickstart their career in the tech industry. You will be responsible for diagnosing and resolving hardware and software issues, ensuring that our clients receive top-notch service and support.