Technical Superintendent

Lead and oversee all technical operations aboard our vessels, ensuring compliance with our Integrated Management System (IMS) and relevant maritime regulations in designated operational areas. Administer the Planned Maintenance System (PMS) to ensure that maintenance tasks are completed timely, effectively, and realistically. Carry out prompt verification and validation of PMS tasks to maintain optimal operational efficiency. Monitor and resolve defects and job cards raised by vessels to ensure continuous operations and minimize downtime. Manage and control vessel operational costs, ensuring adherence to the approved budget. Keep technical documentation and vessel information current and accurate. Strategically plan and implement dry dock and special survey schedules within budgetary limits while adhering to IMS standards. Ensure a sufficient inventory of critical spare parts to avoid operational disruptions. Establish and track KPIs for fuel oil consumption to enhance fuel efficiency. Coordinate and ensure the completion of all client and statutory inspections and audits, promptly addressing any outstanding items. Conduct annual physical stock counts on vessels to ensure precise inventory management.

Aesen Project Solutions is in search of a dynamic and highly skilled Operations Superintendent to enhance our operations team in Dubai. The ideal candidate will be instrumental in supervising and facilitating daily operational activities, ensuring the fleet operates safely, efficiently, and in compliance with all applicable regulations.Key Responsibilities:Guarantee adherence to the company's operational, technical, and HSQE policies, procedures, and best practices across all activities.Lead, mentor, and manage a team of Assistant Superintendents, focusing on effective task distribution and performance evaluation.Oversee the Classification Society survey status and organize annual, intermediate, and renewal class surveys as necessary.Collaborate with Marine Agents, Marine Warranty Surveyors (MWS), Classification Society Surveyors, and Client Representatives to ensure seamless operational execution.Independently manage the mobilization and demobilization of at least three (3) transportation spreads.Conduct general marine surveys and create comprehensive “As Built” drawings and documentation.Perform vessel suitability assessments, on-hire/off-hire, and bunker surveys, with a solid understanding of Marine Warranty Survey requirements.Effectively manage and resolve all Marine Warranty Survey (MWS) punch list items within designated timelines.Supervise vessel outfitting operations to guarantee readiness for ongoing operations.Oversee complete load-out operations, ensuring proper cargo stowage and lashing for Cargo Vessels, PSVs, and/or Barges.Coordinate vessel readiness initiatives, including ship handling arrangements, crewing, bunkering, and provisioning.Work closely with the HSQE Manager to implement and ensure compliance with QHSE standards across all operational activities.Develop Job Safety Analyses (JSA) for operations and facilitate Toolbox Talks and Pre-Start Inspections.Prepare, maintain, and submit Statements of Facts (SOF) that document load-out and operational progress.Generate and submit accurate Daily Progress Reports (DPR) during repair, reinstatement, and dry docking activities.Maintain spreadsheets for fuel consumption, sailing schedules, and cargo schedules to support operational planning and reporting.Code and approve invoices in SAP as needed.Take on additional duties that require marine and operational expertise as assigned.Review, recommend, and continuously enhance operational procedures, processes, and documentation for improved efficiency and safety.

Join our innovative team at Jobs for Humanity as a Technical Architect. In this pivotal role, you will leverage your expertise to design and implement advanced technical solutions that drive our mission forward. Collaborate with cross-functional teams to ensure that our technology infrastructure aligns with our strategic objectives and enhances the user experience.

Join Binance, the world's foremost blockchain ecosystem, as a Technical SEO Manager. In this role, you will spearhead innovative technical SEO strategies, focusing on AI-powered optimization techniques. Collaborating closely with our Product, Technology, and Business teams, you will implement initiatives that enhance organic visibility, drive user acquisition, and boost revenue streams. Your expertise will be instrumental in ensuring our digital assets reach the widest audience possible, advancing our mission of creating a more inclusive financial system worldwide.

Join Horizontal Digital, where our core belief is that your success is defined by the customer experience you provide. As a leading digital consultancy, we are dedicated to crafting innovative websites, applications, and portals that address the unique needs of Fortune 500 companies. Our commitment to excellence drives us to combine strategy, data, design, and technology to deliver transformative solutions that exceed expectations.Our Values:Collaboration: We strengthen our impact by building meaningful relationships across departments and engaging clients and communities.Proactive Approach: We seize opportunities and actively seek exceptional outcomes, never waiting for success to come to us.Adaptability: We embrace change and continuously anticipate market shifts and technological advancements.Empathy: We prioritize understanding diverse perspectives and hold ourselves accountable for the experiences we create.Pursuit of Excellence: We inspire each other to challenge the status quo and strive for groundbreaking ideas.As a Salesforce Technical Architect at Horizontal Digital, you will be at the forefront of designing and implementing robust Salesforce solutions tailored for our clients. Your role will encompass overseeing the technical architecture within the Salesforce ecosystem, ensuring alignment with both business and technical objectives.We seek a hands-on architect who embodies the player-coach mentality. You will guide development teams while actively contributing to technical design, solution evaluations, and project delivery. Collaboration is key as you work across various functional, technical, integration, and data streams, effectively communicating solution strategies to both business and IT stakeholders. A strong foundation in Salesforce technical capabilities and system integration, coupled with a passion for learning and improvement, is essential.Key Responsibilities:Design and manage the end-to-end Salesforce architecture across Sales, Service, and industry-specific clouds.Collaborate with business stakeholders to translate requirements into scalable technical solutions.Assess and design integration patterns between Salesforce and external systems utilizing APIs and middleware.Ensure all solutions adhere to enterprise architecture standards.

Join PXGEO: Pioneers in Marine GeophysicsAt PXGEO, we are at the forefront of innovative marine geophysical services, leveraging advanced ocean bottom and towed streamer seismic data acquisition techniques to deliver superior subsurface imaging that contributes to a sustainable future.Your Role as Technical Lead - GeophysicsWe are on the lookout for a seasoned Geophysicist to provide essential technical geophysical support across our dynamic Sales & Marketing, Operations, and Engineering Development teams. This pivotal role involves supporting both Ocean Bottom Node (OBN) and Multi-Tow Streamer (MTS) operations, ensuring unparalleled data quality throughout the project lifecycle.You will be responsible for maintaining data quality from the initial tender receipt to the final survey product delivery to our clients. Collaboration with various internal departments will be crucial to ensure surveys meet technical, commercial, and client specifications. Key responsibilities include:Sales SupportDesign alternative or additional survey layouts to efficiently achieve clients’ geophysical goals.Evaluate incoming data acquisition tenders and craft detailed technical responses, including exceptions, survey area maps, shooting plan scenarios, and source modeling.Conduct project time and motion estimations when necessary.Marketing SupportEnhance the company's technical reputation through publications at industry conferences and journals.Contribute to the development of company-wide Geophysical Initiatives.Participate in client meetings, leveraging your expertise to foster client relationships and promote our image of excellence.Compile and present technical slides on geophysical initiatives.Operations SupportCreate project start-up documentation, including preplots, shooting plans, operational maps, and parameter sheets tailored to the seismic method.Represent the Geophysical Services and Technology group in project kick-off, start-up, and close-out meetings as needed.Review end-of-job reports for accuracy and quality.Analyze problem datasets with appropriate reporting.Assist in developing procedures and technical content that promote effective survey practices and safe operations within the Geophysical Department, contributing to ongoing improvements.Advocate for and implement best practices, new technologies, and methodologies in Quality Control processing offshore and geophysical support onshore.

About Us: At Huda Beauty, we are on a mission to revolutionize the beauty industry by empowering individuals to redefine and celebrate beauty on their own terms. Founded in 2013 by the renowned beauty influencer Huda Kattan, Huda Beauty has rapidly ascended to become one of the leading beauty brands globally. Our commitment is driven by purpose, not profit, allowing us to innovate uniquely in creating exceptional products, engaging content, and a supportive community. While we have evolved since our inception, our dedication to business excellence and kindness remains unwavering.Position Overview: We are seeking a highly skilled Technical Regulatory Manager to spearhead our regulatory affairs initiatives across the Americas, including the United States, Canada, and South America. This pivotal role involves serving as the technical and ingredient authority within our Regulatory team. You will provide essential technical support to ensure compliance with all applicable cosmetic regulations and related environmental standards, guiding product development, marketing, and certification processes. As the regional expert on US regulatory frameworks, you will facilitate continuous compliance, interpret regulatory changes, and collaborate with cross-functional teams for timely and successful product launches.Key Responsibilities:Oversee regulatory compliance for all cosmetic products marketed in the Americas, including formulation reviews, packaging assessments, and claims validation.Lead the collection of technical documentation with support from regional leads.Conduct formula and raw material reviews for the US and provide support globally.Initiate required testing for regional compliance in collaboration with the regulatory team.Manage efficacy testing labs, including briefing on testing protocols and coordinating updates with marketing and product development teams.Generate global INCI lists and approve artwork for the US markets.Participate in launch meetings, track project progress, and keep teams informed.Lead Extended Producer Responsibility (EPR) reporting for the US.Manage other product, packaging, and finished goods compliance initiatives and reporting for the Americas region.Provide regulatory intelligence by monitoring new and emerging legislation at both federal and state levels, assessing potential business impacts.Support onboarding for new markets or retailers.Conduct post-market surveillance, maintain safety documentation, and manage escalation procedures in accordance with cosmetovigilance processes.Collaborate closely with NPD, Product Development, and Marketing teams to facilitate compliant product launches.Work in conjunction with the Regional GM and commercial teams to develop effective launch strategies and ensure product compliance.

Join PXGEO: Pioneers in Marine Geophysical SolutionsAt PXGEO, we are redefining the marine geophysical landscape. Our innovative approach combines cutting-edge ocean bottom and towed streamer seismic data acquisition techniques, enabling us to deliver unparalleled subsurface imaging solutions that promote a sustainable future.Your Role as Technical Manager - GeophysicsWe are looking for an exceptional leader to spearhead our geophysical support initiatives across Sales, Marketing, and Operations. This pivotal role will be based in our Dubai office and will require frequent travel to regional offices to ensure our onshore and offshore geophysics teams consistently provide top-tier solutions that enhance value for our clients and the organization.Key Responsibilities:Lead and oversee the onshore Geophysical Support team while providing functional guidance to offshore geophysical QC teams.Collaborate with the Line Manager to develop and uphold geophysical standards across all company operations.Facilitate clear communication regarding project requirements and seismic deliverables to offshore teams, ensuring alignment with client expectations.Enhance geophysical project quality by advising offshore QC geophysicists on sequence optimization, parameter selection, and project-specific test and QC plans.Champion the standardization and continuous improvement of offshore QC processes.Stay abreast of state-of-the-art geophysical acquisition techniques and emerging processing technologies.Analyze competitor technologies and methodologies, providing insightful evaluations to the Head of Geophysics.Offer geophysical expertise to Node Development and Engineering teams, assisting in the validation of new technologies through studies and testing.Act as a technical expert in client meetings, fostering strong client relationships and showcasing the company’s technical excellence.Contribute to tender evaluations, RFIs/RFQs, and survey design in partnership with Sales & Marketing.Promote technology through participation in industry conferences, publications, and marketing initiatives.Manage key geophysical service suppliers effectively.Ensure high-quality service delivery in accordance with the Company Management System and EHSQ standards.Develop team competencies through goal setting, performance management, training, and knowledge sharing.Serve as the primary technical contact for Operations on geophysical matters, providing solutions to minimize downtime.Prepare, monitor, and optimize departmental geophysical CAPEX and OPEX budgets.

About SFORS SFORS is a trading company focused on global financial markets. For over 20 years, the team has invested in trader development, technology, risk management, and trading strategies. The company operates solely with its own funds and does not seek outside investment. Role Overview: L1 Technical Support Specialist This on-site role is based in Dubai, United Arab Emirates. The L1 Technical Support Specialist will join the IT Support team and work from 10:00 AM to 6:00 PM (Kyiv time). Main Responsibilities Manage service desk requests: prioritize, classify, and escalate to L2 following SLAs. Prepare equipment and set up workstations for new employees, including OS and software installation. Install, configure, and troubleshoot both hardware and software. Maintain workstations through updates, component replacements, and technical servicing. Diagnose and repair PCs, and organize regular service maintenance. Support peripheral equipment such as printers, scanners, and conferencing systems. Track and manage company assets, ensuring accurate equipment records. Requirements Strong understanding of PC hardware and computer technology fundamentals. Administrative-level experience with Windows 10/11 and MacOS. Hands-on experience with ServiceDesk systems. Basic networking skills, including TCP/IP, routing, and network equipment configuration. Experience supporting and configuring peripheral devices. English at A2 level or higher. Customer focus and clear communication skills. Discipline and ability to work well within a team. Benefits Free accommodation in company housing in Cyprus for up to 2–3 weeks per year during vacations or business trips.

Greetings!Join us and embark on a journey of empowerment, as we put your career on the fast track with one of the most dynamic companies in the MENA region.What’s in store for you?Flat structure with no bosses, fostering an egalitarian environment.Unlimited annual leave for a better work-life balance.A culture of acceptance, where your background and appearance are embraced.Employee Stock Ownership Plan (ESOP) available for qualifying individuals.A nurturing environment that encourages growth and development.We value mistakes as opportunities for learning.Robust support for your professional development.flatgigs is on the lookout for a Technical Talent Acquisition Specialist to enhance our tech team, which includes roles such as backend engineers, frontend developers, AI specialists, Machine Learning experts, IoT engineers, GIS analysts, as well as iOS and Android developers. In this role, you will collaborate closely with the tech team to prioritize needs and lead the recruitment process to attract top talent.This position starts as a 6-month contract, with the possibility of extension or a transition to a full-time role.Your Responsibilities:Collaborate with hiring teams to oversee the full recruitment lifecycle, including job postings, sourcing, candidate screening, interview coordination, and offer negotiations.Identify, engage, and assess both passive and active candidates to meet current and future hiring needs.Enhance the candidate experience by fostering engagement throughout the application process.Develop and implement creative strategies to attract passive candidates, including partnerships, internships, and sourcing campaigns.Utilize the Applicant Tracking System (ATS) to streamline the recruitment process.Conduct interviews based on position specifications, evaluating candidates on both soft and technical skills, with an added advantage if you can assess coding tasks.Generate recruitment reports and dashboards for regular updates.What We Are Looking For:A minimum of 3 years of experience in tech recruitment, either in-house or agency-based.Background or certification in Software Engineering.Strong multitasking abilities and comfort in a fast-paced environment.Experience with ATS platforms.Proficient in using LinkedIn Recruiter for sourcing candidates.Proactive approach with the ability to prioritize tasks effectively.Proven record in bulk hiring, including sourcing, recruiting, and closing technical roles.What We Offer:Competitive compensation package with commissions for successful hires.Flexible working hours to accommodate your lifestyle.A collaborative, transparent, and empowering workplace culture.

Join Meraki Group as a meticulous and proactive Material Coordinator for Technical Submittals, playing a vital role in our energetic team. You will be the key point of contact between project managers, engineers, and suppliers, facilitating the efficient exchange of material data and technical documentation.Responsibilities Oversee and manage the technical submittal process for materials and products. Collaborate with project managers and architects to ensure adherence to project specifications. Thoroughly review technical documents for precision and completeness prior to submission. Monitor and track submittal statuses, following up on approvals as necessary. Keep organized records of all technical submittals and supplier communications. Support the procurement process to guarantee timely material delivery. Address and resolve issues related to material discrepancies or delays with suppliers.

Join Egis Group as a Technical Manager - Rail Systems in Dubai! In this key leadership role, you will oversee and manage engineering projects within the rail systems sector, ensuring adherence to high-quality standards and specifications.As a proactive leader, you will coordinate with various stakeholders, including engineers and project managers, to deliver innovative solutions. Your expertise will guide teams in implementing best practices, optimizing processes, and achieving project milestones efficiently.If you are passionate about rail systems and looking to take the next step in your career, we want to hear from you!

Join Meraki Integrated Contracting as a Technical Engineer, a pivotal role centered on construction and structural engineering projects. Your expertise will be essential in managing project documentation, ensuring regulatory compliance, coordinating submissions, and engaging with diverse stakeholders to uphold project timelines and quality standards. This role will report directly to the Assistant GM-Technical.Key Responsibilities:Reviewing and providing feedback on PQD, Material Submittals (with compliance statements), and Shop Drawings (both internal and external).Assessing and commenting on Rebar Shop Drawings and BBS.Maintaining logs for engineering submissions and rebar call-offs, ensuring adherence to the baseline program.Preparing technical packages for the Procurement team to finalize contractors and suppliers.Conducting periodic site visits as necessary.Coordinating with the Project Consultant, Construction team, and Subcontractors on engineering submissions and follow-ups.Managing multiple projects from inception to handover, ensuring all technical aspects are addressed promptly and in compliance with quality standards.Preferred Traits:Strong attention to detail and accuracy.Exceptional communication and coordination skills.Proactive, solution-oriented mindset with the ability to adapt to project requirements.

About SideSide Inc. is a leading global video game development and services provider, delivering innovative technical and creative solutions to top-tier developers and studios worldwide. Established in 2009, and backed by over 30 years of experience from our parent company in Japan, Side has evolved into a formidable force, boasting more than 15 studios across numerous countries including North America, Europe, South America, and Asia.Our comprehensive suite of services encompasses game development, artistic production, audio production, quality assurance, localization, localization QA, player support, community management, and data management.About This Opportunity:Please be aware that this listing is not for an immediate position; it is intended for our Talent Pool for Co-Development Roles. By applying, you express your interest in being considered for future project-based roles that match your skills and experience.These opportunities depend on client demands and project availability. As new projects commence or client proposals are crafted, we will evaluate candidates from this pool and reach out to those whose qualifications align most closely with specific or anticipated co-development needs.Our Commitment to Engagement:We prioritize building strong relationships with our talent pool. As a member of this community, you will receive regular updates, industry insights, and notifications about upcoming opportunities. We will also check in periodically to confirm your availability and interest.Our recruitment teams will diligently screen and select the most qualified candidates to fulfill project requirements, ensuring that you are matched with suitable opportunities as they arise.Next Steps:If you are enthusiastic about contributing to pioneering projects and wish to be considered for future co-development roles, we encourage you to apply. While there may not be an immediate opening, your application ensures your inclusion in our ongoing talent review for upcoming positions.Note: Only resumes submitted in English will be considered.

VAM Systems is a leading Business Consulting and IT Solutions company with a strong presence across the UAE, Qatar, Bahrain, USA, Australia, Singapore, and India.We are actively seeking a talented Oracle EBS Technical Consultant to join our team in the UAE. The ideal candidate will have a robust skill set and a passion for technical excellence in Oracle EBS.

As a Senior Technical Pre-Sales Consultant, you will be the key technical strategist, connecting intricate business challenges with innovative technology solutions. Your role will involve leading the design and architecture of integrated ecosystems that include Enterprise Infrastructure, Data/AI, Application Delivery, and Comprehensive Cyber Security. Your mission is to be a trusted advisor, delivering high-performance, scalable, and secure environments that yield measurable business outcomes.Key Responsibilities1. Solution Strategy & Hybrid ArchitectureIntegrated Design: Architect end-to-end solutions that integrate compute, storage, virtualization, and backup with a focus on security.Domain Expertise: Design high-availability (HA) and Disaster Recovery (DR) frameworks using industry-leading technologies (VMware, Hyper-V, Veeam, Dell EMC, HPE, Pure Storage, etc.). Tailor Data and AI solutions to meet specific use cases or customer needs.Physical Infrastructure: Lead Data Center design, addressing rack/cabinet layouts, complex power planning (N+1, 2N redundancy, PDU distribution), and DCIM tool integration.Modernization: Identify opportunities to migrate legacy workloads to modern, containerized, or cloud-hybrid application environments.2. Technical Leadership & ConsultationDiscovery & Analysis: Conduct in-depth discovery sessions to align customer workloads and business needs with technical gaps in their current setup.HLD/LLD Excellence: Create comprehensive High-Level and Low-Level Designs that serve as blueprints for both sales approval and post-sales implementation.Proof of Value (PoV): Lead complex POCs and technical workshops that showcase the tangible value of proposed multi-vendor solutions.3. Cyber Security IntegrationResilience by Design: Ensure all infrastructure and application proposals adhere to industry security frameworks (e.g., NIST, ISO 27001).Data Protection: Design immutable backup architectures and ransomware recovery strategies using tools like Rubrik, Cohesity, and Zerto.Threat Surface Reduction: Incorporate security layers into the infrastructure stack to mitigate risks of lateral movement and data exfiltration.4. Bid Management & Proposal DevelopmentStrategic Proposals: Craft technical responses for high-value RFPs/RFIs, ensuring solutions are both commercially viable and technically superior.BoM Precision: Develop accurate Bills of Materials (BoM) with detailed technical justifications to prevent scope creep.

We are seeking a highly skilled Senior Technical Pre-Sales Consultant to act as the vital link between intricate business challenges and innovative technological solutions. In this pivotal role, you will spearhead the design and architecture of integrated ecosystems, focusing on key domains such as Enterprise Infrastructure, Data/AI, Application Delivery, and Cyber Security. Your mission will be to serve as a trusted advisor, crafting high-performance, scalable, and secure environments that effectively drive measurable business results.Key Responsibilities:1. Solution Strategy & Hybrid ArchitectureIntegrated Design: Engineer comprehensive solutions that harmonize compute, storage, virtualization, and backup with a commitment to a 'Security-First' philosophy.Domain Expertise: Construct high-availability (HA) and Disaster Recovery (DR) frameworks using leading industry stacks (VMware, Hyper-V, Veeam, Dell EMC, HPE, Pure Storage, etc.). Tailor Data and AI solutions based on client use cases and requirements.Physical Infrastructure: Direct Data Center design efforts, including rack/cabinet layouts, intricate power planning (N+1, 2N redundancy, PDU distribution), and DCIM tool integration.Modernization: Pinpoint opportunities to migrate legacy workloads into modern, containerized, or cloud-hybrid application frameworks.2. Technical Leadership & ConsultationDiscovery & Analysis: Facilitate in-depth discovery sessions to align customer workloads and business objectives with technical gaps in their current systems.HLD/LLD Excellence: Develop comprehensive High-Level and Low-Level Designs that act as blueprints for both sales approval and post-sales implementation.Proof of Value (PoV): Manage complex Proof of Concepts (POCs) and technical workshops that showcase the real value of proposed multi-vendor solutions.3. Cyber Security IntegrationResilience by Design: Ensure that all infrastructure and application proposals conform to industry security frameworks (e.g., NIST, ISO 27001).Data Protection: Create immutable backup architectures and ransomware recovery strategies utilizing tools like Rubrik, Cohesity, and Zerto.Threat Surface Reduction: Incorporate security layers within the infrastructure stack to guard against lateral movement and data exfiltration.4. Bid Management & Proposal DevelopmentStrategic Proposals: Lead the technical response for significant RFPs/RFIs, ensuring the solution is commercially viable and technically superior.BoM Precision: Construct accurate Bills of Materials (BoM) with detailed technical justifications to reduce scope creep.

Join the dynamic team at Meraki Group as a Façade Technical Coordinator. This pivotal role is designed for a professional who will spearhead the Material Take-Off (MTO) process for our façade projects. Your expertise will ensure that all technical specifications are accurately managed and effectively communicated among various project stakeholders.Key ResponsibilitiesPrepare and oversee the material take-off (MTO) for façade components, guaranteeing precise quantity calculations based on detailed architectural drawings and specifications.Collaborate closely with design and engineering teams to ensure that the MTO aligns seamlessly with project requirements.Conduct thorough reviews and analyses of project contracts, specifications, and drawings to compile exhaustive materials lists.Engage with suppliers and subcontractors to obtain timely quotes and ensure the procurement of materials according to project timelines.Maintain meticulous documentation and records pertaining to material specifications and quantities.Assist in identifying and resolving discrepancies related to façade material specifications with project stakeholders.Monitor project budgets and track material costs to ensure compliance with financial parameters.

Join our dynamic team at gsstech-group as an Application Support Engineer specializing in the insurance domain. In this role, you will be responsible for the management, monitoring, and troubleshooting of enterprise applications to ensure optimal performance. Your expertise will be crucial in identifying and resolving issues while providing top-notch technical support to both internal and external users. Knowledge of the insurance sector is essential, and experience in data migration will be an advantage.Key Responsibilities:Deliver day-to-day application support for users, both internal and external.Diagnose and resolve technical issues related to application performance, user access, and functionality.Address Level 2 (L2) and Level 3 (L3) support tickets within the defined Service Level Agreements (SLAs).Collaborate with vendors and internal teams for bug identification, testing patches, and managing the deployment of updates in production environments.Utilize SQL queries to extract data, generate reports, and perform data corrections as necessary for troubleshooting.Maintain comprehensive documentation in the Knowledge Base for common issues, system configurations, and standard operating procedures (SOPs).Conduct Root Cause Analysis and in-depth investigations into recurring system failures to propose long-term solutions.Monitor application performance and carry out regular health checks.Develop and maintain documentation related to application procedures, troubleshooting steps, and best practices.Assist in software upgrades, patches, and migrations as required.Escalate unresolved issues to development or infrastructure teams as needed.Ensure adherence to IT policies, security protocols, and data protection regulations.Provide training and support to end-users to enhance application usage.

SFORS is a trading company in Dubai focused on global financial markets. For over twenty years, the company has developed traders, invested in advanced trading technology, and built strong risk management practices to support its proprietary trading operations. SFORS trades exclusively with its own capital. Role overview The Cloud Services Support Specialist joins the IT Support team to help manage and support SFORS’s cloud-based services and related IT resources. This position plays a key part in ensuring smooth daily operations for internal teams relying on these platforms. Main responsibilities Technical support: Respond to user requests via the ServiceDesk system. Provide support for IT services, software, and cloud platforms. Troubleshoot and resolve technical issues as they come up. Resource management: Monitor and manage company services such as Atlassian, Google Workspace, ESET, and Slack. Adjust configurations, set up and configure work environments, and manage domain names and hosting. Coordinate with external technical support when needed. Collaboration: Work with L1 support specialists and engineers to implement approved updates and standards. Communicate infrastructure changes to other departments and update shared service assets across business units. Asset tracking and payment: Keep asset records current in the database as accounts are provisioned or closed. Process and knowledge documentation: Write clear documentation and instructions for software and equipment to assist internal users. Location This role is based in Dubai, United Arab Emirates.