Senior Financial Analyst - Group FP&A

Join our dynamic Group FP&A team as a Senior Financial Analyst in Dubai. We are looking for a detail-oriented and experienced professional who excels in group-level financial consolidations and can provide high-quality analysis and insights for board-level reporting. The ideal candidate will possess extensive FP&A experience, including budgeting, forecasting, and financial partnership, especially in corporate and head office settings.Key Responsibilities:Group-Level Consolidation & AnalysisConsolidate financial results across diverse business units and geographies to present a comprehensive and timely Group perspective.Ensure consistency and integrity of group-wide financials by analyzing business unit submissions.Identify significant performance drivers, risks, and opportunities at the Group level.Board & Executive ReportingPrepare and present monthly and quarterly financial reports to the Board of Directors and Executive Committee.Create impactful management dashboards and KPI tracking tools, accompanied by insightful variance analyses.Assist investor relations and the CEO/CFO office with ad-hoc financial insights.Financial Planning & BudgetingLead the annual budgeting and periodic forecasting processes for Group consolidated financials.Provide analytical support for head office functions, including HR, IT, Legal, and Corporate Communications.Monitor and report performance against plans, ensuring timely identification of variances and necessary action points.Business PartneringServe as a finance partner to Group function heads, aiding in cost management, project analysis, and value creation initiatives.Offer financial insights for cross-functional strategic projects and corporate initiatives.Collaborate with finance teams in business units to ensure alignment and enhance forecasting accuracy.Continuous Improvement & SystemsContribute to the enhancement of FP&A processes, models, and tools across the Group.Work closely with IT and data teams to improve financial systems and reporting platforms.Support the integration and onboarding of new businesses into group FP&A processes, as needed.

Welcome to MultiBank Group, a leading global financial institution founded in 2005 in California and now proudly headquartered in Dubai, UAE. We are at the forefront of delivering innovative trading technology, unmatched liquidity, and exceptional customer support. Our diverse portfolio of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.Join our dynamic community of over 2 million clients in more than 100 countries, contributing to a daily trading volume that exceeds US$ 35 billion. As a highly regulated entity supervised by over 17 financial regulators across five continents and the recipient of more than 70 financial awards, MultiBank Group is committed to fostering innovation, excellence, and empowering our clients to reach their financial aspirations.Role OverviewWe are in search of a detail-oriented and analytical Product Analyst to enhance our team in Dubai. This pivotal role bridges the gap between product development, data analysis, and business strategy, playing a vital role in fostering data-driven decision-making across our digital platforms.As a Product Analyst, you will collaborate closely with Product Managers, Engineers, and Business stakeholders to extract insights, refine user experiences, and catalyze measurable improvements in product performance. You will harness data to narrate compelling stories, pinpoint growth opportunities, and steer product direction within a fast-paced and impactful environment.Key ResponsibilitiesEvaluate user behavior, conversion funnels, and product performance metrics to unveil trends, opportunities, and areas for enhancement.Create, maintain, and improve dashboards, reports, and KPIs to monitor product health and effectiveness.Define, track, and analyze critical user lifecycle metrics including activation, retention, engagement, and churn.Design, implement, and assess A/B tests and experimentation frameworks to promote continuous product enhancement.Conduct cohort analyses and in-depth investigations to comprehend user segments and behavioral trends.Collaborate with Product Managers to establish success metrics, hypotheses, and data-driven product roadmaps.Convert complex business challenges into structured analytical strategies and actionable insights.Work alongside Engineering and Data teams to guarantee accurate data tracking, instrumentation, and data integrity.

Ebury is looking for a Financial Crime Compliance Analyst to join the Dubai office in a hybrid setup (4 days in the office, 1 day remote each week). This position sits within the second line of defense and reports directly to the MLRO. Role overview The Financial Crime Compliance Analyst handles independent reviews and decision-making on financial crime cases that have been escalated by several teams, including Group Transaction Monitoring, first-line FCC/Investigations, and Onboarding/KYC escalation channels. The role ensures all escalated cases meet regulatory standards as set by the Dubai Financial Services Authority AML Rulebook. The analyst also supports the MLRO in decisions and reporting related to suspicious activity reports (SARs) and suspicious transaction reports (STRs). Core responsibilities Conduct independent reviews of internal SARs submitted by first-line or transaction monitoring teams. Assess the following for each case: Whether there are reasonable grounds for suspicion The completeness and quality of investigations The adequacy of supporting evidence Provide clear recommendations to the MLRO, such as whether to file, not file, or pursue further investigation. Draft or refine external STR/SAR narratives before submission. Escalation review and challenge Review complex cases escalated from transaction monitoring and first-line FCC investigation teams. Challenge cases where rationales for “no suspicion” closures are weak or investigations are incomplete. This role focuses on ensuring that financial crime compliance processes are thorough, well-documented, and meet all regulatory requirements.

Key ResponsibilitiesEnd-to-End Process MappingAnalyze and map Financial Crime risk processes across diverse business units and teams.Create comprehensive process maps that outline activities, decision points, hand-offs, dependencies, and required approvals.Utilize recognized methodologies for consistent process documentation.Identify and define Management Information (MI), Key Performance Indicators (KPIs), and Key Risk Indicators (KRIs) relevant to each process, including governance forums and oversight responsibilities.Stakeholder Engagement & ValidationCollaborate with process owners, compliance, governance, and operational teams to validate process flows.Facilitate workshops and walkthroughs to accurately capture existing processes.Ensure all documented processes undergo formal review and approval by process owners.Systems & Data IdentificationIdentify and document systems, tools, and data sources that support each process.Differentiate between manual and automated activities and data hand-offs clearly.Risk & Control VisibilityDocument key risk points, necessary controls, approvals, and escalation pathways within each process.Ensure compliance with applicable Financial Crime regulatory requirements.AI & Automation ReadinessIdentify manual, repetitive, or decision-heavy tasks suitable for automation or AI enhancement.Highlight activities influenced by rules, thresholds, or judgment that may benefit from AI-driven solutions.Consistency & StandardisationIdentify and analyze process variations across business units.Recommend opportunities for standardization or consolidation wherever feasible.Documentation & DeliverablesProduce validated, audit-ready deliverables, including:Process mapsProcess narrativesRACI matricesDeliver outputs in a reusable format for future transformations and AI initiatives.Provide regular updates and reports to key stakeholders, including Compliance and Process Owners.Knowledge TransferConduct structured handovers and walkthroughs to enable internal teams to maintain and enhance process documentation post-engagement.

Optasia is a cutting-edge B2B2X financial technology platform specializing in scoring, financial decisioning, disbursement, and collection. Our mission is to promote financial inclusion on a large scale across both emerging and developed markets. As a recently listed public company, we blend rapid growth with disciplined execution and stringent governance practices.The Vice President of Financial Planning & Analysis (FP&A) serves as the primary strategic partner to the Group CFO, driving performance, planning, and value creation. This pivotal role is designed for a seasoned professional in a public setting, tasked with transforming data into actionable decisions, plans into results, and enhancing shareholder value.You will lead the comprehensive planning and forecasting cycle for the Group, spearhead performance assessments in collaboration with Commercial and Regional leadership, and craft the financial narratives presented to the Executive Committee, Board, and investors. Your role will involve challenging the status quo, aiding in strategic decision-making, and ensuring that Optasia maintains its trajectory of profitable, capital-efficient growth.Key Responsibilities Strategic Finance & LeadershipAct as a trusted advisor to the Group CFO on all matters of Group performance, planning, and external guidance.Deliver forward-looking financial insights to the CEO, Executive Committee, and Board, prioritizing strategic initiatives, capital allocation, and growth opportunities.Oversee the global FP&A function, establishing standards and best practices across regions and business units.Own the financial narrative that supports strategy documents, Board presentations, investor communications, and guidance.Performance Management & Commercial Business PartneringDirect the Group’s performance rhythm, including monthly reviews and quarterly assessments, with a strong focus on revenue, profitability, unit economics, and cash flow.Collaborate with leaders from Commercial, Product, Risk, and Operations to translate commercial strategies into financial results, address underperformance, and develop robust business cases for new products, markets, and partnerships.Enhance commercial analytics, including pricing strategies, take-rate optimization, partner economics, portfolio profitability, and return on capital.Establish clear accountability for P&L ownership across regions and product lines, supported by KPIs and performance dashboards.Planning, Budgeting & ForecastingManage the Group’s budgeting and forecasting processes, including P&L, balance sheet, and cash flow considerations across all entities and business lines.Lead dual-track planning, incorporating an internal stretch plan to drive ambition and an external guidance plan aligned with market expectations.Implement and continuously refine rolling forecasts and Integrated Business Planning practices to enhance our forecasting accuracy.

About Thunes Thunes is revolutionizing the global money movement landscape. With our cutting-edge Direct Global Network, we empower our members to execute real-time payments across more than 130 countries and over 80 currencies. Our extensive network connects directly to over 7 billion mobile wallets and bank accounts globally, utilizing over 350 diverse payment methods, including GCash, M-Pesa, and WeChat Pay, among others. Our clientele comprises industry leaders from the gig economy, such as Uber and Deliveroo, along with super-apps like Grab and WeChat, money transfer operators, fintechs, and financial institutions. Thunes stands out with its unparalleled global reach, proprietary Smart Treasury Management Platform, and Fortress Compliance Infrastructure, offering members unmatched speed, control, transparency, security, and cost efficiencies for real-time global payments. Headquartered in Singapore, Thunes maintains a presence in 12 strategic locations worldwide, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo, and Shanghai. Discover more at: https://www.thunes.com/ Role Context We are in search of a dynamic and results-driven leader to spearhead the expansion, health, and innovation of our Direct Global Network in the MENA region. The ideal candidate will possess a strong financial and technical acumen, creativity, a robust personal vision, deep domain expertise, and exceptional interpersonal skills. As an integral member of the Network team, you'll take on various responsibilities, including formulating region-specific go-to-market strategies, nurturing relationships with network partners across the payments and financial services ecosystem, and establishing a high-performing payments network in MENA that enhances transaction volumes across our global network. Key Responsibilities Strategic Partnership Management & Execution: Plan, execute, and oversee comprehensive relationships with vital banking and network partners (FIs), including the development of strategic roadmaps for the region and managing key accounts. Commercial Growth & Network Competitiveness: Continuously drive revenue through cross-selling and upselling initiatives in collaboration with Go-To-Market and Account Management teams, ensuring our network remains the most commercially appealing in the market, from transaction costs to foreign exchange, while collaborating with FI partners to enhance payment flows.

Role overview The Senior Associate, Regional Treasury at Checkout.com plays a key part in optimizing treasury operations throughout the region from Dubai. The role centers on practical treasury management, supporting both cash flow and risk management activities. What you will do Identify and drive improvements in regional treasury processes Oversee cash flow to ensure business needs are met Monitor financial risks and take action to address them Collaborate with stakeholders to strengthen financial strategies Requirements Hands-on experience in treasury management

RAK Bank is seeking a talented and proactive Senior Database Analyst to join our dynamic team at Dubai Silicon Oasis. In this pivotal role, you will spearhead the management of our database architecture, primarily focusing on Oracle Databases, while also leveraging your expertise in SQL Server, PostgreSQL, and DB2 databases. Your responsibilities will encompass overseeing business-as-usual (BAU) operations, ensuring flawless execution of banking End-of-Day (EOD) processes, implementing robust database replication strategies, managing database upgrades, troubleshooting technical issues, and ensuring that operational governance aligns with regulatory and business goals.Key Responsibilities:Database Operations: Oversee daily database operations, ensuring optimal performance, reliability, and security. Address connectivity challenges and optimize queries for enhanced efficiency.EOD Banking Processes: Manage End-of-Day and End-of-Month banking operations, proactively troubleshooting failures and optimizing batch processing for better performance.Replication & High Availability: Ensure effective data replication and prepare for disaster recovery to minimize service disruptions.Cloud Solutions: Implement and manage cloud-based database solutions, ensuring compliance with organizational standards and scalability requirements.Upgrades & Migrations: Facilitate database upgrades, schema migrations, and system enhancements with minimal disruption to services.Backup & Recovery: Develop and implement data integrity, recovery, and disaster preparedness strategies.Governance & Compliance: Enforce IT policies, manage risks, and ensure adherence to UAE Central Bank regulations, ISO standards, PCI DSS, and GDPR compliance.Leadership: Mentor and lead the database team, establishing best practices and aligning IT operations with business objectives.

Join gsstech-group as a Senior Software Engineer in Dubai, where you will leverage your extensive expertise in Java and database technologies. We seek a candidate with substantial experience in the banking sector, particularly in corporate lending, along with a proven track record in APIs, system integrations, and delivering comprehensive solutions.Key ResponsibilitiesArchitect, develop, and sustain scalable applications utilizing Java and MS SQL / PL-SQL.Oversee end-to-end solutioning, encompassing requirement analysis, functional design, and execution.Engage with business stakeholders to collect, evaluate, and refine requirements.Facilitate and partake in requirement workshops, stakeholder discussions, and expectation alignment.Guarantee timely project delivery by managing milestones, dependencies, and team coordination.Create and merge APIs and enterprise-level system integrations.Collaborate closely with cross-functional teams such as QA, DevOps, and Product.Adhere to Agile methodologies, actively partaking in sprint planning, stand-ups, and retrospectives.Contribute to DevOps practices, which include CI/CD pipelines and deployment.

We are seeking a talented and experienced Senior Product Designer to join our esteemed client, a prominent banking group in the Middle East. This position is perfect for individuals who are driven by the desire to design intuitive, scalable, and user-centric digital experiences, particularly in the realm of AI-enhanced solutions and enterprise-level design systems.Key Responsibilities:Oversee the complete product design lifecycle, from initial discovery through to final delivery.Create intuitive and scalable user experiences (UX) and user interfaces (UI) for digital banking solutions.Develop, maintain, and enhance design systems, ensuring consistency across multiple platforms.Collaborate closely with product managers, engineers, and stakeholders within Agile teams.Simplify complex business requirements into elegant design solutions.Conduct thorough user research, usability testing, and data-driven design validation.Contribute to AI-driven product experiences, focusing on personalization and automation features.Promote design thinking and UX best practices throughout the organization.Ensure alignment with corporate banking user needs and compliance standards.Required Skills & Qualifications:Minimum of 5 years of experience as a Product Designer/Senior Product Designer.Robust portfolio demonstrating proficiency in UX/UI design, problem-solving abilities, and design systems.Hands-on expertise with Design Systems (Figma, Sketch, or equivalent tools).Strong grasp of AI-driven product design concepts.Demonstrated experience in Agile environments (Scrum/Squad model).Exceptional problem-solving and user-centric design thinking skills.Strong collaboration and communication skills.Preferred Qualifications:Experience in the banking or financial services sector, particularly in corporate banking.Familiarity with enterprise-scale digital products.Knowledge of data visualization and analytics-driven design.Understanding of accessibility and compliance standards in fintech.

Join our dynamic team at gsstech-group as a Senior Product Designer and play a pivotal role in shaping user-centric design strategies at an enterprise level. This position demands advanced expertise in design systems, a robust hands-on approach, and the capability to work collaboratively with cross-functional teams including Product, Engineering, and Business stakeholders.The ideal candidate will possess a wealth of experience in crafting designs for complex digital ecosystems, particularly within the realms of banking, financial services, or fintech. A solid grasp of agile product development methodologies is essential.

Join our dynamic team at Gsstech Group as a Senior Product Engineer – Calypso. We are looking for a talented individual with extensive experience in treasury and capital markets systems. The successful candidate will possess hands-on experience with Calypso architecture, APIs, and the front-to-back trade lifecycle, along with robust Java development skills.Key ResponsibilitiesDesign, develop, and maintain innovative solutions within the Calypso platform tailored for treasury and capital markets.Engage with Calypso front-office modules, including Workstation and Pricing Sheets, to enhance user experience.Customize and optimize Calypso APIs, workflows, scheduled tasks, and engines for improved efficiency.Oversee and support the end-to-end trade lifecycle from Front Office to Back Office.Collaborate with business stakeholders to implement effective solutions for equities and treasury products.Facilitate integration with external systems using REST APIs, FIX, and Kafka.Ensure exceptional quality in delivery across settlement, accounting, and reporting modules.Participate in system enhancements, upgrades, and performance tuning initiatives.Work closely with cross-functional teams including business, QA, and operations to drive project success.Required Skills & ExperienceAt least 5+ years of hands-on experience with Calypso.Deep understanding of Calypso architecture and core components.Proven experience with Calypso APIs and customization.Strong proficiency in Core Java and Oracle Database.Comprehensive knowledge of REST API frameworks and integration patterns.Experience with real-time messaging systems like FIX and Kafka.Solid grasp of trade lifecycle and capital markets workflows.Hands-on expertise in:SettlementAccountingReportingScheduled TasksWorkflows & EngineDomain ExpertiseStrong understanding of Equity products.Good exposure to Treasury products, including:FX / Money Market (MM)BondsRepoInterest Rate Swaps (IRS)Cross Currency Swaps (CCS)Credit Default Swaps (CDS)Nice to HaveExperience with Calypso Risk Modules (ERS).Knowledge of SA-CCR and FRTB frameworks.Prior experience with leading banks or financial institutions.

As a Senior Software Engineer, you will play a pivotal role in transforming business requirements into innovative technical solutions. Your responsibilities will span from clarifying requirements and designing architecture to executing end-to-end development. You will collaborate closely with stakeholders and delivery teams to ensure our applications are secure, scalable, and aligned with strategic business objectives.Key ResponsibilitiesRequirements & Architecture: Collaborate with internal stakeholders and product delivery teams to gather and validate both functional and non-functional requirements. Create solution designs (HLD/LLD), architectural diagrams, sequence flows, and API contracts. Establish technical standards to ensure maintainability, performance, security, and scalability. Lead technical estimations, feasibility analyses, and early identification of dependencies and risks.Software Development: Write clean, modular, and testable code using .NET (Core / .NET 6+) and C#. Develop REST APIs and integrate with various third-party systems (SSO, payment gateways, CRM/ERP, etc.). Design and implement data models and manage database operations utilizing SQL (SQL Server/PostgreSQL) and/or NoSQL technologies. Follow best practices (Clean Architecture, SOLID principles, Domain-Driven Design) and enforce code quality through peer reviews.Collaboration & Coordination: Work in an Agile/Scrum environment alongside DevOps, QA, Architects, BAs, and UI/UX designers. Actively participate in sprint planning and retrospectives, contributing to delivery quality and predictability. Mentor junior engineers through code reviews and technical guidance to enhance team capabilities.Testing & Deployment: Uphold high testing standards through unit and integration testing. Assist with deployments using CI/CD pipelines to ensure smooth production rollouts. Contribute to observability practices, including logging and monitoring, to achieve operational excellence.Troubleshooting & Support: Diagnose production issues and perform root cause analyses, proposing long-term solutions. Support hypercare and stabilization post-launch, contributing to documentation and runbooks.Continual Improvement: Stay updated on emerging technologies and methodologies to enhance product quality. Provide suggestions for improving team workflows, coding standards, and overall product performance.

Join us at Gsstech Group as a highly skilled Senior Solution Architect who will spearhead the comprehensive architecture design and integration of enterprise platforms throughout the organization. This pivotal role is essential for propelling our digital transformation initiatives by synchronizing technology solutions with business strategies, regulatory standards, and scalability requirements.The successful candidate will serve as a strategic liaison between business stakeholders, IT delivery teams, and external vendors, ensuring the effective delivery of secure, scalable, and future-proof solutions.Key ResponsibilitiesOversee the architecture design and implementation across enterprise platforms such as:Productivity & Collaboration ToolsContent Management Systems (CMS)ERP Platforms (Finance, HR, Procurement/Sourcing)Legal & Governance SystemsIntelligent Process Automation (IPA) SolutionsAI/ML-Driven PlatformsEstablish and uphold enterprise architecture standards, frameworks, and best practices.Collaborate with business stakeholders to elicit requirements and translate them into scalable technical solutions.Ensure alignment with enterprise architecture strategy, IT governance, and regulatory compliance (preferably in banking standards).Drive integration strategies across diverse platforms and legacy systems.Work closely with security teams to guarantee a robust, secure architecture design (including Zero Trust, IAM, Data Protection, etc.).Evaluate and recommend cutting-edge technologies, tools, and vendors.Provide technical leadership and support to development and delivery teams.Conduct architecture reviews, risk assessments, and solution validations.Ensure the performance, scalability, and reliability of all deployed solutions.

Join our dynamic team at gsstech-group as a meticulous and analytical Data Analyst specializing in the insurance sector. We are looking for a candidate with robust experience in data migration projects and Master Data Management (MDM). In this pivotal role, you will contribute to transformative projects related to policy, claims, underwriting, and customer data, ensuring exceptional data quality, integrity, and adherence to governance standards.The successful candidate will possess strong analytical capabilities, comprehensive knowledge of the insurance business domain, and practical experience in data mapping, reconciliation, validation, and MDM processes.Key Responsibilities1. Insurance Domain Data Analysis· Analyze insurance data across Policy Administration, Claims, Underwriting, Billing, and Reinsurance systems.· Collaborate with business stakeholders to identify data requirements and regulatory obligations.· Interpret complex insurance data models and business rules.2. Data Migration· Execute source-to-target data mapping and document transformation logic.· Carry out data profiling, cleansing, validation, and reconciliation activities.· Identify data gaps, inconsistencies, and quality issues during the migration process.· Assist in migrating from legacy systems to contemporary core insurance platforms.· Validate migrated data through User Acceptance Testing (UAT) and post-migration audits.3. Master Data Management (MDM)· Support the implementation and ongoing maintenance of MDM frameworks.· Manage various data sets and data sources effectively.· Define and monitor data quality Key Performance Indicators (KPIs).· Ensure standardization, de-duplication, and creation of golden records.· Collaborate with governance teams to enforce data standards and policies.4. Reporting & Insights· Develop comprehensive dashboards and reports utilizing tools such as Microsoft Power BI and Tableau.· Conduct ad-hoc analyses to support underwriting and claims performance.· Present actionable data insights to business and leadership teams.

Join Egis Group as a Senior Quantity Surveyor and play a crucial role in managing and controlling project costs on-site. In this position, you will be responsible for preparing cost estimates, monitoring project expenditures, and ensuring financial efficiency throughout the project lifecycle. Your expertise will be key in collaborating with multidisciplinary teams to deliver projects on time and within budget.

Join our dynamic team at gsstech-group as a Senior Data Engineer. In this pivotal role, you will design, build, and enhance scalable data pipelines that empower advanced analytics and machine learning initiatives.Collaborating closely with Data Scientists, Analytics Delivery Leads, and interdisciplinary teams, you will transform raw data into impactful insights within a fast-paced Agile environment.Key ResponsibilitiesPartner with stakeholders to collect and evaluate data requirements.Conduct Exploratory Data Analysis (EDA) to discern data patterns and quality.Architect and implement robust, scalable, and high-performance data pipelines.Ingest, process, and convert extensive structured and unstructured datasets.Apply feature engineering techniques that bolster machine learning models.Enhance Spark jobs for optimal performance, scalability, and cost-effectiveness.Maintain data quality, integrity, and security across all pipelines.Work collaboratively with Data Scientists and Analytics teams to deploy ML pipelines.Engage in Agile ceremonies and contribute to ongoing improvements.Effectively communicate technical solutions to both technical and non-technical stakeholders.Required Skills & QualificationsBachelor’s or Master’s degree in Computer Science, Engineering, or a related discipline.8–10 years of experience in Data Engineering and Big Data ecosystems.Proficient programming skills in Python.Practical experience with PySpark / Apache Spark, including performance optimization.Strong knowledge of the Hadoop ecosystem.Advanced skills in SQL.Experience with data pipeline development and ETL frameworks.Familiarity with Machine Learning pipelines and feature engineering.Knowledge of version control systems (Git).Excellent problem-solving and analytical abilities.Good to HaveExperience with cloud platforms (AWS / Azure / GCP).Understanding of data warehousing solutions.Familiarity with workflow orchestration tools (e.g., Airflow).Experience in the banking or financial services sector.Key CompetenciesStrong collaboration and communication abilities.Capability to thrive in a fast-paced Agile setting.Detail-oriented with an ownership mindset.Proficient in stakeholder management and coordination.

Welcome to MultiBank Group, a leading global financial institution founded in 2005 in California, now proudly headquartered in the vibrant city of Dubai, UAE. We are dedicated to providing state-of-the-art trading technology, unmatched liquidity, and exceptional customer service. Our diverse portfolio includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.Join our dynamic community of over 2 million clients across 100 countries, contributing to a remarkable daily trading volume exceeding US$ 35 billion. As a rigorously regulated entity under the supervision of over 17 financial regulators across five continents and the recipient of more than 70 prestigious financial awards, MultiBank Group is committed to innovation, excellence, and empowering our clients to realize their financial aspirations.Role OverviewWe are looking for a strategic and user-centric Product Designer to join our Product team and play a pivotal role in shaping the future of our trading platforms and digital ecosystem.This position goes beyond simple UI execution; you will be tasked with defining and delivering comprehensive product experiences — from discovery and research to high-fidelity design and implementation — ensuring our products are intuitive, scalable, and aligned with user needs and business objectives.You will collaborate closely with Product Managers, Analysts, Engineers, and stakeholders to identify opportunities, clarify problems, validate solutions, and generate measurable impact across critical customer journeys.Key Responsibilities:Product Strategy & DiscoveryCollaborate with Product Managers to define product vision, strategy, and experience principles.Lead user discovery initiatives, including interviews, usability testing, behavioral analysis, and market research.Transform complex trading workflows and financial concepts into user-friendly product experiences.Identify opportunity areas through data insights, customer feedback, and emerging market trends.Experience Design & DeliveryOversee the complete design process from problem framing to final implementation.Map user journeys, define interaction models, and develop scalable UX frameworks.Create wireframes, prototypes, and high-fidelity interfaces that prioritize usability, clarity, and performance.Enhance onboarding, trading flows, account management, and conversion funnels.

Join Smiths Group as a Talent Acquisition Partner and Analyst, where you will play a key role in attracting top talent to our innovative organization. You will work closely with hiring managers to understand their needs, develop effective recruitment strategies, and analyze data to improve our hiring processes.

As a Senior Account Manager specializing in the Banking, Financial Services, and Insurance (BFSI) sector, you will be responsible for overseeing key client relationships, fostering business growth through strategic upselling and cross-selling initiatives, and ensuring exceptional customer satisfaction and retention. This role demands an intricate understanding of the challenges faced by BFSI clients, as well as IT and digital solutions, including cloud services, security, and outsourcing. You will operate at the senior stakeholder level to drive impactful results.DUTIES & RESPONSIBILITIESAct as the primary liaison for assigned BFSI accounts, cultivating and strengthening relationships with C-level executives and senior decision-makers at banks, insurance firms, fintech companies, and other financial institutions.Develop and implement comprehensive account plans that align with annual objectives, client aspirations, and the CNS solution portfolio.Identify and capitalize on new business opportunities within existing accounts and actively seek out new clients in the BFSI sector.Oversee the entire sales lifecycle, from identifying opportunities to solution design (in partnership with pre-sales and solution architects), proposal development, negotiation, and contract finalization.Collaborate with pre-sales, delivery, service operations, finance, and contract teams to ensure seamless implementation, billing, and ongoing support for clients.Monitor account health, provide performance metrics, track pipeline, assess risks and opportunities, and deliver regular updates to senior sales leadership.Stay informed about market dynamics, competitor activities, and industry trends within the BFSI sector to effectively position CNS solutions.Ensure high levels of client satisfaction and retention by proactively managing escalations, service delivery challenges, and evolving client requirements.Maintain accurate records in CRM tools (such as Salesforce or HubSpot) while adhering to internal procedures and standards.Represent the organization at client meetings and industry events, contributing to thought leadership in the BFSI domain.