Security Analyst at Help AG | Dubai

Join Help AG, a leading security solutions provider, as a dynamic and driven Security Analyst. This role is perfect for individuals with a keen interest in network security and a solid understanding of security technologies. The Security Analyst will play a pivotal role in monitoring and analyzing security events through our advanced Security Information Event Management (SIEM) tool, ensuring the timely detection and resolution of IT security incidents.Key Responsibilities:Analyze and assess critical information security incidents by following detailed operational processes and procedures.Utilize SIEM tools such as Splunk, Log Rhythm, and Qradar to correlate and analyze security events.Conduct thorough log file analysis, including forensic investigations of system resource access.Ensure accuracy and quality in customer reports.Monitor a variety of security technologies, including SIEM, IDS/IPS, firewalls, switches, and VPNs.Provide timely technical assistance for managed services through phone and electronic channels.Document interactions and actions accurately to facilitate internal and external communication.Stay informed about the evolving threat landscape and participate in ongoing knowledge sharing with peers.Work in rotating shifts within a 24/7 operational environment.

Join Help AG, the leading cybersecurity service provider in the Middle East, where over 25 years of expertise empowers us to deliver top-notch information security solutions to enterprise businesses and government entities. Our strategic consultancy is tailored to meet diverse requirements, ensuring our clients evolve securely and maintain a competitive edge in today's digital landscape.Why Choose Help AG?At Help AG, we are committed to fostering a dynamic environment for professionals who are ready to be change agents. We seek talented individuals who aspire to push the boundaries of technology and contribute to our mission of client success. If you are passionate about excellence in IT and are on the lookout for challenging opportunities that ignite your inner drive, we invite you to explore a career with us.

Help AG is seeking a passionate and skilled Emirati national to become a vital part of our Security Operations Centre (SOC) team in the role of Security Analyst. If you possess a robust understanding and enthusiasm for network security, you may find this opportunity to be an excellent fit for your career growth.The Security Analyst will play a critical role in monitoring a variety of security technologies and events utilizing our Security Information and Event Management (SIEM) tool. This position involves identifying and responding to IT security incidents effectively.Key Responsibilities:Implement operational processes and procedures for the analysis, escalation, and assistance in the remediation of critical information security incidents.Utilize the Splunk/Log Rhythm/Qradar SIEM tool to correlate and analyze events to uncover IT security incidents.Perform detailed log file analysis, including forensic assessments of system resource access.Ensure quality and accuracy in customer report reviews.Monitor various security technologies, including SIEM, IDS/IPS, firewalls, switches, VPNs, and other security threat data sources.Provide technical assistance for managed services through inbound requests via phone and electronic means.Respond promptly to support and threat cases within documented SLA timelines.Document actions taken in cases to ensure effective communication internally and to customers.Resolve issues independently while understanding escalation protocols.Stay informed about the current threat landscape and participate in knowledge sharing among analysts.Contribute to the creation of technical articles for internal knowledge bases.Perform other essential duties as assigned, including working rotating shifts in a 24/7 operational environment.

Join Help AG as a Finance Assistant and play a vital role in supporting our Accounting and Operations team. We are seeking a dedicated and skilled individual who can ensure the accuracy and efficiency of our financial operations. Your contributions will guarantee that management and relevant departments have access to reliable data while adhering to all regulatory standards. This position not only aids in the company's growth but also encourages process improvements through your innovative ideas and commitment to excellence.As a part of this role, you will collaborate with various departments, handling a range of responsibilities, including:Collecting and analyzing data from various sources.Preparing, issuing, and posting sales invoices.Creating detailed financial reports and documentation as necessary.Responding to inquiries via phone and email.Generating reports such as timesheets and customer records upon request.Assisting in communication and information collection for vendors and business partners.Booking and posting supplier invoices.Processing payments and managing transactions in bank portals.Conducting vendor and intercompany reconciliations.Preparing reconciliation reports for petty cash, credit cards, and Noqoodi.Posting journal and bank entries, including bank reconciliation.Preparing purchase orders for overhead expenses.Monitoring and calculating rebates.Allocating mobile bills.Undertaking any other ad hoc duties as assigned.

Join Help AG as a skilled and dedicated Service Renewals Specialist (UAE National) within our dynamic Service Operations Team. In this pivotal role, you will manage all commercial and administrative responsibilities associated with our information security services. Your expertise will be essential in creating, documenting, and processing service contracts while ensuring their timely renewal. Collaborating closely with the Business Development team, you will prepare and provide all necessary information for contract closure and renewal, actively identifying upselling and cross-selling opportunities within existing contracts. You will also maintain accurate and up-to-date information regarding contract assets at all times.

Join Help AG as a System Security Engineer, where you will play a crucial role in safeguarding our digital landscape. You will oversee advanced endpoint security technologies, including EDR/XDR platforms, endpoint management, OS hardening, and security monitoring. Your responsibilities will include implementing robust security controls, managing device compliance, supporting incident response efforts, and automating security operations leveraging tools such as Microsoft Defender, Intune, and PowerShell.

Help AG is seeking a skilled and dedicated Security Consultant (UAE National) to effectively manage and address support requests from our esteemed customers. The successful candidate will respond to inquiries via email and phone, adhering to Help AG’s structured support workflow. Key responsibilities include:Managing internal and external escalations efficiently.Maintaining continuous communication with customers regarding tickets, projects, and updates.Providing on-site support as a resident engineer when necessary.Utilizing tools for ticket management and time tracking accurately, ensuring thorough documentation of all interactions.Timely follow-up on escalations and issues.Contributing to projects, proof of concepts, and maintaining meticulous documentation.Striving for customer satisfaction, professionalism, and delivering high-quality service in all duties.

Join Help AG as a Principal OT Security Solution Architect, a pivotal role that drives our market success through a strong sales focus aimed at expanding our business. In this dynamic position, you will engage in pre-sales activities, which include client meetings, solution positioning, requirements gathering, proposal creation, and coordination of proof of concept activities. You will also serve as a technical account manager for our key clients, fostering critical technical vendor relationships and enhancing internal capabilities in OT security.Your responsibilities will include ensuring customer success from a technology architecture and solution perspective, aligning with implementation teams, and identifying cross-selling and up-selling opportunities. Your expertise will empower our sales, pre-sales, support, and implementation teams in the field of OT security technologies.

Help AG is seeking a skilled and motivated Associate Security Engineer to join our Managed Security Controls unit. This position offers an exceptional opportunity to gain practical experience in network security, identity management, and endpoint protection technologies. You will collaborate with seasoned engineers on impactful projects aimed at safeguarding enterprise environments.

Role Overview Help AG is hiring a Finance Assistant (UAE National) to support the Accounting and Operations team in Dubai. This position focuses on maintaining accurate financial records and helping ensure compliance with relevant regulations. The Finance Assistant plays a key part in delivering reliable figures to management and other departments. What You Will Do Assist with daily financial operations and data entry Help prepare and review financial reports for accuracy and compliance Work closely with team members in accounting, operations, and other departments Suggest improvements to processes that could increase efficiency Who We’re Looking For UAE National Strong attention to detail Comfortable working with numbers and financial data Collaborative approach and willingness to work across teams This role offers the chance to contribute ideas and support the company’s growth while building experience in finance and operations.

Help AG seeks a Senior Security Engineer with advanced expertise in Identity and Access Management (IAM), particularly with Broadcom IGA solutions. This position is based in Dubai and centers on designing, deploying, and supporting enterprise IAM systems. The role emphasizes maintaining secure authentication mechanisms, ensuring compliance, and supporting high availability across diverse environments. Key Responsibilities Serve as the subject matter expert for CA Identity Suite (IDM), SiteMinder SSO, and Risk Authentication. Design, deploy, configure, and maintain IAM infrastructure and authentication systems. Implement and manage Single Sign-On (SSO) integrations for both enterprise and web applications. Configure and manage Multi-Factor Authentication (MFA), federation protocols such as SAML, OAuth, and OIDC, and adaptive authentication policies. Troubleshoot IAM components, including policy servers, web agents, federation services, and connectors. Oversee user lifecycle processes, including provisioning, de-provisioning, and role-based access control (RBAC). Ensure IAM systems remain highly available, optimized for performance, and properly scaled. Analyze logs, monitor systems, and proactively identify issues. Deliver Level 2 and Level 3 operational support, including incident management, root cause analysis, and meeting service level agreements. Collaborate with application, infrastructure, and security teams to integrate IAM solutions. Support security audits, compliance requirements, and access governance activities. Maintain technical documentation, standard operating procedures, and knowledge base articles. Participate in change management and release cycles. Continuously assess and enhance IAM processes, security posture, and system efficiency. This role requires close collaboration with cross-functional teams to ensure secure and reliable identity management across the organization.

We are excited to expand our team! We are seeking a IT Security Engineer who thrives in a hybrid or remote environment.About Us:Established in 2006, CXG is a dynamic global enterprise with 12 offices across four continents, operating in 70 countries. Our team comprises over 250 professionals from diverse backgrounds, dedicated to enhancing the experiences of more than 230 luxury clients worldwide.At CXG, we are passionate about evolving and transforming experiences, bringing brand promises to life through strategic solutions that significantly impact performance and elevate customer experiences for some of the world's most iconic premium and luxury brands.Your Role:As the IT Security Engineer, you will be responsible for continuously enhancing the organization's security posture across cloud platforms, enterprise systems, applications, AI solutions, and third-party services.This hands-on leadership position will involve governance, engineering validation, automation, and client-facing security representation. You will ensure that security is integrated into architecture, development workflows, AI implementation, and operational practices in a scalable and structured manner.Key Responsibilities:1. Security Governance & RiskOwn and maintain the Information Security Management System (ISMS) aligned with ISO 27001.Manage risk assessment frameworks, security policies, and KPIs.Ensure compliance with client security requirements.Drive continuous improvements in security maturity.2. Vulnerability Management & TestingImplement a structured vulnerability management program.Conduct internal scans and coordinate external penetration testing.Validate remediation efforts and track resolution progress.Provide comprehensive reporting on risk posture.3. Application & DevSecOps SecurityEstablish secure coding standards and security gates.Implement Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and dependency scanning.Integrate security measures into CI/CD pipelines.Review high-risk features and validate remediation steps.We adopt an automation-first approach, complementing it with targeted manual validation when necessary.4. Cloud, Infrastructure & Enterprise SecurityDefine and validate cloud security baselines.Review Identity and Access Management (IAM) models, network segmentation, firewall, and WAF controls.Ensure application of encryption, logging, monitoring, and least-privilege principles.Oversee security governance for Microsoft 365, Defender, endpoint, and identity security.You will take hands-on ownership of enterprise security controls.5. Third-Party & Vendor SecurityEvaluate vendor security posture before adoption.Maintain a vendor risk framework.Respond to client security questionnaires and due diligence requests.Support contractual security requirements.

Join Help AG as a skilled and dedicated Security Consultant – Hyperscalers in Dubai. In this pivotal role, you will drive success in collaboration with major hyperscale cloud providers, particularly focusing on Microsoft. Your primary responsibilities will include leading engagement activities in the areas of Threat Management, Cloud Security, and the Microsoft Purview suite, while working closely with both internal teams and external stakeholders.As a subject matter expert for Microsoft Azure Sentinel, M365, and Intune, you will design, implement, and maintain robust security solutions that protect client environments across various platforms including Azure Cloud, GCP, and AWS. This position requires you to foster strong partnerships with strategic hyperscale partners and align with our business goals, focusing on enhancing security operations.The ideal candidate will possess a creative mindset, proactively seeking innovative solutions to elevate Help AG's business objectives. Your contributions will be essential in advancing existing initiatives and establishing new ones with our hyperscale partners.

Oversee the implementation and management of fire safety protocols, building emergency procedures, and security systems, including regular site assessments.Possess a strong background in law enforcement, civil defense, or military service, along with a comprehensive understanding of UAE fire safety regulations and pertinent legal requirements.

Join RAKBANK as a Business Analyst and contribute to our mission of driving data-centric initiatives and enhancing business processes across both retail and corporate banking sectors. We are looking for a proactive and meticulous individual who can effectively bridge the gap between business stakeholders and technical teams, ensuring that data insights translate into actionable strategies and optimized DataMarts.Key Responsibilities:Engage with stakeholders to gather, analyze, and document business requirements for data analytics, management information systems (MIS), and artificial intelligence/machine learning (AI/ML).Conduct thorough analyses using SQL, Power BI, and other analytical tools to uncover insights, identify opportunities, and facilitate decision-making across various banking products.Develop a comprehensive understanding of functionalities across retail banking products (such as cards, loans, and accounts) and corporate banking solutions (including trade finance, treasury, and payments).Lead and facilitate User Acceptance Testing (UAT) for DataMarts to ensure they align with business objectives and requirements.Act as a liaison between business units and IT to promote effective communication and alignment on projects.Take responsibility for the delivery and maintenance of DataMarts in support of the strategic analytics division.

Join Help AG as a Business Development Manager (UAE National) and take charge of driving growth within a specific sector of the Middle East market. In this pivotal role, you will identify and pursue new business opportunities for our range of products and services while collaborating closely with Help AG's management and vendor partners. Leverage our robust marketing initiatives, esteemed reputation, and a team of top-tier security experts to effectively engage with potential customers. You'll communicate Help AG's offerings through various channels, including phone, email, and face-to-face meetings, while serving as the primary contact for clients throughout their journey.To succeed in this role, you should possess a minimum of 3 to 5 years of proven experience in the Gulf region, specifically in IT networking or information security. Your background should include strong capabilities in presentations, demonstrations, proposal development, and responding to RFPs and tenders. You should also be adept at identifying key decision-makers and stakeholders, engaging in management-level discussions, and negotiating effectively. Familiarity with leading Information Security tools and vendors such as Juniper, F5, Blue Coat, and RSA is highly advantageous.

Join RAKBANK as a Digital Analyst and become an integral part of our Data Platforms department. In this dynamic role, you will leverage your analytical skills to drive data-driven decisions that enhance our digital offerings. Collaborate with cross-functional teams to analyze performance metrics, identify trends, and create actionable insights that contribute to the growth of our banking solutions.

What You Will Gain:Our program is specifically crafted to empower participants with essential technological and strategic skills required to thrive in pivotal roles within the Financial Services industry. Through an engaging and immersive learning environment, participants will cultivate industry-relevant competencies that bolster their career readiness and adaptability in an ever-evolving digital landscape. This program is meticulously designed to align with industry demands, ensuring that graduates possess not only the capability but also the confidence to lead and innovate in technology-driven positions.Target Audience:Are you an IT graduate with a passion for the following fields?Data ScienceArtificial IntelligencePayments TechnologySoftware EngineeringFinanceProcurement

What You Will Gain:Our comprehensive program is designed to empower participants with essential technological and strategic skills essential for thriving in pivotal roles within the Financial Services industry. Through immersive learning experiences, participants will cultivate industry-relevant expertise, enhancing their career readiness and adaptability in a rapidly evolving digital landscape. This program is meticulously crafted to align with industry demands, ensuring that graduates are not only competent but also confident in their capacity to lead and innovate in technology-centric positions.Target Audience:Are you a graduate in IT with a keen interest in the following domains?Data ScienceArtificial IntelligencePayments TechnologySoftware EngineeringFinanceProcurement

Lakera is on the lookout for a talented Solutions Engineer to enhance our sales processes, elevate customer success, and refine the product experience as we grow. In this pivotal customer-facing role, you will serve as the primary technical liaison throughout the sales journey and a vital resource for customer success. Your mission will be to convert customer requirements into effective solutions, leveraging Lakera’s AI Defense Plane to empower enterprises in securing their AI infrastructures and unlocking innovative use cases.You will collaborate closely with our Sales, Customer Success, Product, and Engineering teams to ensure that Lakera fulfills its mission. Your unique combination of technical knowledge, communication prowess, and customer-centric approach will place you at the forefront of AI security advancements.About LakeraLakera, a subsidiary of Check Point, is dedicated to making sure AI operates in ways that serve our best interests. We envision a future where AI agents enhance both our business and personal lives. At Lakera, we are not just fantasizing about this future; we are actively constructing the security framework to support it. We empower security teams and innovators, enabling their organizations to adopt AI technologies and reach the next level of intelligent computing.We partner with Fortune 500 companies, startups, and foundational model providers to safeguard them and their users from adversarial misalignments. Additionally, we are the creators of Gandalf, the leading AI security game globally.Our pace is rapid, and we operate with a sense of urgency. We function as one cohesive team while encouraging each member to take significant ownership and accountability. Transparency is paramount at every level, and we are committed to consistently raising the standards in all our endeavors. We embrace diverse perspectives, believing they lead to the most successful outcomes.Responsibilities:Serve as the principal technical contact for potential clients assessing Lakera, identifying their needs, and crafting solutions tailored to their systems utilizing Lakera’s platform.Collaborate with the Customer Success team to ensure swift onboarding for clients and that they derive maximum value from the platform.Create and sustain technical documentation and guides to facilitate pre-sales and optimize post-sales processes.Assist in product configuration and execute minor technical adjustments required for client implementations.Channel prospect feedback directly to Product and Engineering, contributing to the evolution of our roadmap and platform enhancements.