Relationship Manager - Liabilities

Job Purpose:The Small and Medium Enterprises (SME) sector is crucial for the economic vitality of the UAE, especially in the dynamic Dubai market, representing a significant portion of the business landscape. As globalization enhances connectivity, SMEs are evolving to become more international in their endeavors. First Abu Dhabi Bank (FAB) is well-positioned to cater to the diverse needs of these businesses by strengthening our support for domestic SMEs.The selected candidate will develop a personalized self-improvement plan, in collaboration with their Line Manager, and strive to meet established goals. They will actively seek out best practices from peers and participate in training sessions as directed by management. A key responsibility will be to effectively assess and address customer needs and opportunities, both within the existing client base and among prospective clients.Furthermore, the role aims to uphold best practices in key account management and risk policies to align with FAB standards.Relationship Management Responsibilities:Attracting new high-value clients and enhancing existing relationships to grow the bank's liability portfolio and increase revenue.Engaging deeply with clients to understand and enhance their banking experiences.Assessing client requirements to augment the bank’s share of wallet.Cross-selling and upselling bank products and services to maximize revenue generation.Boosting sales volume and market share in targeted sectors.Ensuring timely responses and efficient turnaround times for customer inquiries and business application processes.Negotiating with internal stakeholders to tailor pricing structures for GM and Cash products according to client needs.Establishing a robust customer-centric approach to maintain a significant competitive advantage.Increasing high-end market share and quality business within assigned segments.Building and nurturing strong rapport with customers by providing expert guidance on their financial needs and promoting the bank’s offerings effectively.Delivering accurate and timely information about products and highlighting benefits relevant to their businesses.Keeping clients informed about new products and services.Proactively sourcing new business opportunities and pursuing sales leads within designated market segments.Scheduling timely client visits to introduce GTB and GM partners.Identifying and forwarding sales leads to other bank departments for cross-selling opportunities.Collaborating with product managers and specialists to promote the bank’s offerings.Risk Management Responsibilities:Ensuring timely updates of KYC documentation.Collaborating closely with internal teams to manage compliance, operational, and credit risk exposures as necessary.Preparing Credit Applications (CA), analyzing financial statements, and facilitating approvals.

About the RoleIn the position of Virtual Relationship Manager, you will oversee a diverse portfolio of customer relationships, ensuring that clients receive exceptional service and bespoke financial solutions tailored to their unique needs. Acting as the primary point of contact, you will provide expert advice, resolve issues, and cultivate enduring relationships with clients.Key ResponsibilitiesMeet and exceed sales and service targets while managing risk effectively.Conduct regular assessments of customer portfolios to uncover business opportunities and promote relevant financial products.Foster and maintain strong client relationships, delivering service that aligns with their expectations.Offer specialized advice and resolve customer inquiries to enhance satisfaction.Execute all tasks meticulously, complying with banking policies and regulatory standards.Work collaboratively with internal teams, including compliance, operations, and business support, to optimize processes.Uphold professionalism and integrity, adhering to the Staff Code of Conduct.

Job OverviewThe Assistant Relationship Manager plays a pivotal role in nurturing and expanding a diverse portfolio of Business Banking Liabilities. This position is fundamental in achieving and surpassing set sales and service objectives while adhering to acceptable risk parameters as outlined in our policy guidelines. Success in this role hinges on exemplary client acquisition, relationship management, and efficient service delivery.Key ResponsibilitiesIdentify and cultivate new liability and transactional business accounts to ensure significant portfolio expansion.Collaborate across different departments to enhance cross-selling prospects.Consistently meet and exceed financial targets.Ensure compliance with the Bank’s regulatory and compliance standards.Follow established processes and controls in alignment with Bank policies.Manage and grow a portfolio of Business Liability clients, emphasizing low-cost transactional funds.Stimulate business growth through the acquisition of new business customers.

About the Role:Join our vibrant team as a Forex Relationship Manager at dbfinancial, where you will play a crucial role in fostering and nurturing relationships with both retail and institutional clients in the dynamic forex trading sector. Your primary responsibility will be to serve as the key liaison for clients, ensuring their satisfaction, loyalty, and long-term engagement with our services.Key Responsibilities:Develop and oversee a diverse portfolio of forex clients, including retail traders, institutional investors, Introducing Brokers (IBs), and affiliates.Identify and pursue new business opportunities while implementing effective client acquisition strategies.Ensure exceptional client satisfaction through proactive communication and timely resolution of issues.Collaborate with dealing, marketing, and compliance teams to meet and exceed client needs.Monitor client activity, provide trading support, and analyze performance trends for optimal outcomes.Educate clients on our products, services, and trading platforms to enhance their trading experience.Represent the company at industry events and conferences to expand the client base and promote our offerings.What We Offer:A competitive base salary complemented by performance-based commissions.Opportunities for career advancement within our rapidly growing organization.A dynamic international work environment that encourages creativity and innovation.Comprehensive training and ongoing professional development to enhance your skills.Participation in global forex events and exhibitions to network and grow professionally.

Join Meraki Global as a Relationship Manager, where you will be pivotal in building, managing, and enhancing relationships with clients, investors, brokers, and channel partners.As the primary liaison between our esteemed real estate development team and our stakeholders, you will play a critical role in promoting and selling our innovative projects, backed by comprehensive product knowledge of our offerings.You will coordinate effectively with internal departments including sales, marketing, CRM, legal, and finance to ensure seamless transaction processes, while managing the entire client engagement journey: from lead follow-ups and site visits to negotiations, bookings, and post-sales support.Your goal will be to meet and exceed both individual and team sales targets and KPIs.Additionally, you will maintain precise client records and reporting using CRM systems, and provide valuable market intelligence, competitor analysis, and client insights to the management team.Compliance with RERA and UAE real estate regulations will be essential in your role.

About the RoleAs a Client Relationship Manager at RAK Bank, you will expertly oversee a diverse portfolio of customer relationships. Your primary responsibility will be to ensure clients receive exceptional service and customized financial solutions tailored to their requirements. You will serve as the main point of contact for customers, providing expert guidance, addressing challenges, and cultivating enduring relationships.Key ResponsibilitiesMeet and exceed sales and service targets while maintaining acceptable risk levels.Conduct regular reviews of customer portfolios to uncover business opportunities and promote cross-selling of financial products.Foster and manage client relationships, ensuring that service delivery aligns with client expectations.Offer specialized advice and resolve customer inquiries to enhance satisfaction.Complete tasks with attention to detail, complying with banking policies and regulatory standards.Work closely with internal teams such as compliance, operations, and business support to optimize processes.Maintain professionalism and integrity in accordance with the Staff Code of Conduct.

Job Title:Property Consultant / Relationship Manager(Minimum 1 Year of Experience in Real Estate)Company Overview:Join meraki-global, a distinguished real estate brokerage in Dubai, dedicated to offering personalized property solutions. Our commitment to professionalism, deep market knowledge, and outstanding client service sets us apart in the industry.Location:Dubai, UAEEmployment Type:Full-timeCompensation Structure:The successful candidate will receive a stable base salary complemented by performance-based incentives, ensuring both financial security and the potential for significant earnings growth.Position Overview:As a Property Consultant / Relationship Manager, you will play a crucial role in client engagement, property viewings, negotiations, and closing deals. Your primary responsibility will be to confidently guide clients through each transaction.Key Responsibilities:Identify and cultivate client leads through both inbound and outbound strategies.Facilitate property viewings, presentations, and tours.Negotiate contracts and manage the closure of deals.Assist clients with documentation and transaction processes.Stay informed on market trends and provide clients with relevant insights.Work collaboratively with internal teams to ensure exceptional service delivery.Qualifications & Skills:Minimum of 1 year of experience in real estate sales or brokerage.Fluency in Hindi and Urdu, with English proficiency being an advantage.Excellent negotiation, interpersonal, and relationship management skills.Proactive, goal-driven, and highly presentable.Familiarity with real estate documentation and processes is preferred.What We Offer:Stable base salary with performance-based incentives.Comprehensive training and mentorship opportunities.Resources and support for lead generation, marketing, and client outreach.Assistance with RERA certification and licensing as needed.Potential support for visa or relocation, based on eligibility.Clear career advancement opportunities within a dynamic real estate environment.

We are seeking a proactive and results-oriented Relationship Manager – Auto Loans to become a vital part of our client's financial services team. This position focuses on overseeing the complete auto loan sales process, fostering strong relationships with both dealerships and customers, and delivering an outstanding client experience throughout the loan lifecycle.The perfect candidate will possess extensive experience in retail lending, a solid grasp of vehicle financing, and a demonstrated capability to achieve sales objectives through effective relationship management and keen market insights.Key Responsibilities: Identify, source, and onboard new clients for auto loan financing via direct sales and partnerships with dealerships. Cultivate and sustain robust relationships with automobile dealerships, brokers, and corporate clients to ensure steady business growth. Oversee the loan application process from lead generation to document collection, credit evaluation, and loan disbursement. Meet assigned monthly and quarterly sales targets for new loans, renewals, and cross-selling opportunities. Adhere to internal credit, KYC, and risk policies, guaranteeing high-quality customer portfolios. Analyze competitor activities and provide management with insights on market trends, pricing, and promotional strategies. Deliver exceptional customer service and nurture long-term client relationships to foster repeat business.Technical & Functional Skills: Comprehensive knowledge of auto loan products, credit assessment, and documentation procedures. Proven sales and negotiation skills with a customer-focused approach. Outstanding verbal and written communication skills in English (proficiency in Arabic is an advantage). Familiarity with CRM systems, MS Office Suite, and digital sales tools.Key Attributes: Self-driven with strong networking and business development capabilities. Goal-oriented with the ability to perform effectively under pressure. Ethical, transparent, and customer-centric in all interactions. Collaborative team player with the ability to work across various functions.

Join the dynamic team at Meraki Group as a Relationship Manager, where your key responsibility will be to cultivate and enhance pivotal relationships within the real estate landscape. You will play a vital role in connecting our clients with developers, showcasing our property offerings, and ensuring a smooth experience throughout the sales journey.Key Responsibilities: Foster and sustain robust relationships with clients, channel partners, and investors. Act as the primary contact for client inquiries and needs. Deliver comprehensive insights regarding current and future real estate projects. Execute market research to pinpoint and develop new business prospects. Collaborate with internal teams to optimize client transactions and guarantee satisfaction. Monitor and report on sales objectives and KPIs.

Join our dynamic team at meraki-global as a Real Estate Relationship Manager. We are looking for an enthusiastic and client-oriented individual with practical experience in collaborating with UAE real estate developers. You will play a pivotal role in nurturing developer relationships, managing client portfolios, and spearheading property sales, all while ensuring a remarkable customer experience throughout the transaction process.Key ResponsibilitiesEstablish and nurture strong relationships with UAE real estate developers.Serve as the primary liaison between developers and clients.Market developer projects to investors and end-users effectively.Handle client inquiries, organize site visits, negotiate deals, and manage follow-ups.Collaborate with internal sales, marketing, and documentation teams to ensure seamless operations.Oversee booking, payment tracking, and handover processes to guarantee client satisfaction.Keep abreast of market trends, developer launches, and pricing strategies.Meet and exceed individual and team sales targets.

Hex Trust, founded in 2018, is a pioneering provider of fully regulated institutional digital asset market services, custody, and staking solutions tailored for builders, investors, and service providers. With a team of seasoned banking technologists and award-winning financial services leaders, we are committed to continuous innovation through our proprietary institutional-grade platform. Our secure and integrated solutions are backed by licenses and certifications that ensure comprehensive 24/7 global coverage across key markets including Hong Kong, Singapore, Dubai, France, and Italy. Our rapid growth is evident as we expand our footprint in major markets across Asia, the Middle East, and Europe.Position OverviewHex Trust is expanding its market-leading custody and yield solutions to the private wealth segment and is actively seeking exceptional Relationship Managers to spearhead this growth initiative.If you possess a robust background in sales within digital assets or financial services, this is your opportunity to drive client acquisition and revenue in a dynamic, high-growth environment.We are looking for enthusiastic, knowledgeable, and tenacious individuals who can operate independently, forge strong relationships, and elevate our business to new heights.Key ResponsibilitiesDevelop and nurture long-term relationships with High Net Worth Individuals (HNWI), family offices, and private wealth channels, contributing to increased assets under management (AUM), trading volume, and product adoption.Enhance and expand partnerships with relevant distribution partners and intermediaries to further accelerate AUM growth.Lead prospect and client meetings, articulating Hex Trust’s unique value proposition and gathering feedback for continuous improvement.Identify cross-selling opportunities across trading, structured products, and lending solutions to deepen client engagement.Manage seamless onboarding and ongoing relationship management in collaboration with compliance, legal, and operations teams.Deliver exemplary, white-glove service to position Hex Trust as the most trusted partner for private clients and family offices in the digital asset space.

WALK-IN INTERVIEW | RELATIONSHIP MANAGER – REAL ESTATECompany: Meraki Developers Location: Business Bay Office Address: Sobha Sapphire, Office No. 1604We are seeking a dynamic and results-driven Relationship Manager to join our team at Meraki Developers. This role is pivotal in managing relationships with clients, ensuring satisfaction, and driving sales growth. The ideal candidate will have a solid background in real estate development and a proven track record in client relationship management.

Key Responsibilities:Proactively identify and acquire new clients by building networks and independently sourcing relevant leads for sales and business growth.Assess and address customers' needs independently.Develop and utilize resources that align with business development and sales targets.Collaborate with relevant teams to ensure exceptional client experience throughout all interactions, from follow-ups to service delivery.Attract and retain clients by crafting innovative outreach strategies in partnership with the marketing department.Align with organizational operational procedures to support revenue generation and sales expansion objectives.Continuously evaluate existing processes to identify opportunities for improvement.Manage relationships within Corporate and Investment Banking, directing the fulfilment team to execute business operations at client sites.Increase the portfolio of Employee Banking clients by targeted percentages.Coordinate Helpdesk and Induction activities at client locations to drive revenue through the promotion of retail asset products and services.Oversee lead generation and management through the FAB CRM systems.Serve as the primary point of contact for customer inquiries.Exceed customer service expectations, ensuring effective complaint management and service enhancements.Efficiently manage the bulk account opening process for employees of targeted CIBG/TML customers.Design and implement strategies to boost business penetration in the region.Engage with Corporate & Investment Banking and Business Banking teams to provide clients with a comprehensive retail banking package.Drive multi-product sales with a focus on enhancing corporate profitability.Monitor market trends, industry developments, and competitive dynamics, sharing insights with the Business Intelligence team to adapt strategies effectively.Work closely with strategic alliances within PBG sales and distribution.Comply with the bank's Standard Operating Procedures, Policies, and Code of Conduct.

About the RoleWe are seeking a dynamic Relationship Manager specializing in SME Acquisition to drive the growth of our SME client base in Dubai. In this pivotal role, you will be responsible for identifying and onboarding new clients while providing tailored banking solutions including Working Capital, Unsecured Loans, Merchant POS Loans, Asset-Backed Lending, and Trade Finance products. Your strong sales acumen and extensive experience in SME lending will be key to establishing and nurturing long-term client relationships. This position reports to the Associate Vice President - SME Acquisition.

Role OverviewAs a Virtual Relationship Manager at RAKBANK, you will oversee a diverse portfolio of client relationships, ensuring exceptional service and customized financial solutions that align with their individual needs. You will serve as the primary liaison for clients, providing expert advice, resolving issues, and cultivating enduring relationships.Key ResponsibilitiesMeet and exceed sales and service goals while maintaining compliance with risk standards.Regularly assess customer portfolios to uncover business prospects and promote financial products.Foster and manage client relationships, delivering outstanding service in line with client expectations.Offer specialized advice and address customer inquiries to ensure high satisfaction levels.Complete all tasks with accuracy, adhering to banking policies and regulations.Work collaboratively with internal teams such as compliance, operations, and business support to enhance process efficiency.Exhibit professionalism and integrity in alignment with the Staff Code of Conduct.Candidate ProfileWe are looking for a proactive, results-oriented individual who:Has a minimum of 2 years of experience in banking or financial services focused on relationship management.Holds a Bachelor's degree in a relevant field.Demonstrates excellent problem-solving and strategic decision-making abilities.Can independently manage responsibilities while effectively collaborating with internal teams.Is knowledgeable about banking processes and compliance standards.

Company & CultureEXANTE stands at the forefront of wealth technology, offering innovative centralized trading solutions and a robust B2B financial infrastructure that enhances value through advanced technology. Our proprietary trading platform enables seamless access to a wide array of financial instruments, including stocks, ETFs, bonds, futures, and options, all consolidated within a single multi-currency account.As a rapidly growing global entity with over 700 skilled professionals representing over 70 nationalities across 70 locations, we are a leader in the financial sector. Our commitment is clear: we invest in our most valuable asset—our people. Join us in redefining the future of finance.About The RoleWe are enhancing our Global Sales Force and are in search of experienced Global Relationship Managers in diverse locations.The ideal candidates will possess a strategic mindset, exceptional communication capabilities, and the proficiency to navigate complex client interactions across various time zones and cultures. A passion for providing limitless investment opportunities to existing clients and the drive to explore new markets and attract new clients is essential.The candidate must have a background in business development and experience in selling to high-net-worth individuals (HNWI), Private Wealth Management, Asset Managers, Fund Managers, Family Offices, and other private investors.

Job OverviewAs a Virtual Relationship Manager within our Select Banking division, you will play a crucial role in enhancing the financial engagement of our clients. Your primary objective is to increase the wallet share from an assigned portfolio of clients by achieving set service targets through exceptional relationship management and service delivery.Key ResponsibilitiesManage your allocated portfolio effectively, identifying and capitalizing on business opportunities.Engage with existing clients to deepen relationships and generate new business through referrals.Maintain comprehensive knowledge of all products and services offered by the Unit, enabling confident discussions about product attributes.Proactively assess customer needs and provide tailored solutions while assisting senior team members in building long-lasting client relationships.Ensure prompt escalation of client complaints to facilitate timely resolutions.Promote bank services by delivering consistent, accurate, and transparent information, while educating customers on available alternative channels.Execute assigned operational tasks with a strong emphasis on accuracy and adherence to processes, ensuring high performance standards are met without compromising quality.Implement retention strategies to mitigate the risk of client attrition.

We are seeking a dynamic and experienced Senior VIP Relationship Manager for our CIS region to join the OKX team in Dubai. In this pivotal role, you will be responsible for building and maintaining strong relationships with our high-value clients, ensuring they receive exceptional service and support. You will act as the primary point of contact for our VIP clientele, facilitating communication between them and our various departments to enhance their overall experience with OKX.Key responsibilities include: developing personalized strategies to meet client needs, addressing inquiries and concerns promptly, and collaborating with internal teams to deliver tailored solutions. Your ability to engage with clients professionally and effectively will be crucial in driving client satisfaction and retention.

As an Assistant Relationship Manager for the SME Chinese Segment at RAKBANK, you will play a pivotal role in nurturing and expanding relationships with Chinese small and medium enterprises. Your expertise will drive growth initiatives and enhance customer satisfaction, ensuring that our clients receive top-notch service tailored to their unique needs.

Core Responsibilities:Oversee the operations of the designated Coverage team, ensuring optimal performance and effective management of business objectives.Collaborate closely with the Real Estate department to enhance service delivery, while independently driving revenue growth and managing portfolio risks.Develop strong credit skills and understanding of risk/reward parameters to empower decision-making in handling customer service issues and exceptions.Proactively address customer inquiries and service-related matters to optimize resources for cross-selling complex products.Possess in-depth knowledge of customer and corporate products, equipped with effective problem-solving and interpersonal skills to meet performance targets and collaborate effectively with various stakeholders.Maintain a zero-expiry level for all assigned accounts.Meet annual targets for performing loans set by Senior Management.Cross-sell GFM, GTB, and related products to enhance customer satisfaction.Ensure that the Non-Performing Loans (NPL) ratio remains below 4%, with timely credit reviews and renewals.Achieve satisfactory audit reports.Deliver exceptional customer service by acting as a client service manager, proactively resolving issues and facilitating other services.Enhance credit analysis competencies.Adhere to all internal processes for the existing portfolio in accordance with the Bank’s policies and procedures.Comply with documentation requirements for call reports, KYC, and all operational matters, ensuring timely turnaround of new proposals as per agreed Service Level Agreements (SLA).Specific AccountabilitiesDemonstrate sound knowledge of appraisals, financial modeling, and legal/regulatory frameworks.Exhibit strong verbal and written communication skills.Effectively manage teams and work under pressure.Organize workload efficiently to meet deadlines.Interpret and appraise financial statements and feasibility reports accurately.Operate within the framework of Group policies and overall organizational governance.Empowered to make decisions as per the approved authorization matrix.