About the job
Regional Manager, Site Operations - Middle East
About Deliveroo: As a part of the DoorDash family, Deliveroo is on a mission to revolutionize the way people shop and eat, seamlessly connecting consumers, restaurants, shops, and riders. Following our successful merger with DoorDash in 2025, we've cemented our status as the global leader in local commerce, expanding to over 45 markets and gaining access to cutting-edge technology and resources. This is an exciting time to join the 'Roo family' as we integrate with DoorDash to redefine what's possible in the UAE and beyond.
New Verticals & Site Operations: Within the DoorDash group, our New Verticals team is the primary engine for innovating and scaling first-party (1P) retail and automated logistics. Unlike other platforms, we own the infrastructure and operations that guarantee a premium, hyper-fast experience for our customers.
Deliveroo Editions: The world's first delivery-only kitchens, offering specialized infrastructure and operational expertise to help our restaurant partners scale effectively.
Deliveroo HOP: Our 1P rapid grocery service, where we manage inventory, technology, and the entire fulfillment process to deliver groceries in as little as 15 minutes.
Role Overview: As the Regional Manager, you will oversee the comprehensive operations of our proprietary 1P delivery-only sites across the UAE, covering both our restaurant (Editions) and retail (HOP) sectors. This impactful leadership role requires a blend of hands-on operational management and strategic decision-making. You will be accountable for all aspects of 1P success, including ensuring safety, maintaining stock integrity, and optimizing throughput.
You will drive business growth by enhancing productivity, meeting site personnel cost targets, and reducing wastage. As a true leader embracing 'Total Ownership', you will strategically improve our operating model within the DoorDash ecosystem while cultivating a positive, collaborative, and high-performance culture among site staff.

