Professional Services Specialist at Fresha | Dubai

About FreshaFresha stands as the foremost marketplace platform in the beauty and wellness sector, earning the trust of millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists and professionals utilizing our services, we have successfully processed more than 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates through 15 global offices spanning North America, EMEA, and APAC regions.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses easily. Simultaneously, beauty and wellness enterprises leverage our all-in-one platform to manage their operations seamlessly through intuitive business software and innovative financial technology solutions.Fresha’s comprehensive ecosystem equips merchants with all necessary tools to operate their business efficiently, including appointment scheduling, point-of-sale systems, customer records, marketing automation, loyalty programs, inventory management, and team coordination.Our consumer marketplace unlocks substantial revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications and advanced integrations with prominent technology brands like Instagram, Facebook, and Google.As we embark on our exciting growth journey, we are seeking a highly skilled Professional Services Specialist to join our dynamic global team.In this role, reporting to the Team Lead of Professional Services for Europe & GCC, you will collaborate closely with the Business Development and Account Management Teams. Your key responsibility will be to ensure a high-quality and efficient onboarding process for all our partners entering the Fresha Ecosystem through both Inbound and Outbound channels.This position is ideal for individuals who thrive in a fast-paced, evolving environment, enjoy working autonomously, embrace challenges, and are eager to make a significant impact.At Fresha, we foster a collaborative environment that values face-to-face interactions and teamwork. Therefore, all employees are required to work from the office five days a week.*Fluency in Arabic (reading, speaking, and writing) is a prerequisite for this role.

About FreshaFresha stands as the premier marketplace platform in the beauty and wellness sector, trusted by millions of consumers and businesses globally. With over 130,000 businesses and more than 450,000 stylists and professionals utilizing our services, we have successfully processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates through 15 offices across North America, EMEA, and APAC.Our platform enables consumers to discover, book, and pay for beauty and wellness services at local establishments. Meanwhile, beauty and wellness professionals leverage our all-in-one platform to efficiently manage their operations with intuitive business software and advanced financial technology solutions.Fresha’s ecosystem provides merchants with the essential tools to operate smoothly, including appointment scheduling, point-of-sale services, customer management, marketing automation, loyalty programs, inventory control, and team management.By utilizing our consumer marketplace, partner businesses unlock significant revenue potential through online bookings and automated marketing, enhanced by integrations with leading tech platforms like Instagram, Facebook, and Google.Role OverviewWith ambitious growth plans on the horizon, we are in search of a dynamic Business Development Manager to join our global team.Reporting to the Head of Sales (GCC) and collaborating closely with the Commercial team and potential partners, you will be fully dedicated to driving new business development initiatives.This role is ideal for a professional who thrives in a fast-paced and ever-evolving environment, enjoys working independently, embraces challenges, and seeks to make a significant impact.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. With over 130,000 businesses and 450,000 stylists utilizing our services, Fresha has successfully processed more than 1 billion appointments to date.Headquartered in London, UK, Fresha operates 15 offices worldwide across North America, EMEA, and APAC.Our platform empowers consumers to easily discover, book, and pay for beauty and wellness appointments with local businesses. In turn, beauty and wellness professionals leverage our all-in-one platform to effectively manage their operations through advanced business software and financial tech solutions.Fresha’s ecosystem equips merchants with the essential tools to operate smoothly, facilitating appointment bookings, point-of-sale systems, customer records management, marketing automation, loyalty programs, beauty product inventory, and team management.Our consumer marketplace unlocks significant revenue potential for partner businesses by harnessing the power of online bookings and automated marketing via mobile apps and strategic integrations with leading tech brands such as Instagram, Facebook, and Google.Role OverviewIn line with our ambitious growth plans, we are on the lookout for a talented B2B Software Support Specialist to join our global Software as a Service (SaaS) team.You will work closely with our partners, managing support tickets and communicating through various channels including email, voice/phone, live chat, social media, WhatsApp, and SMS at Fresha.This role is an excellent opportunity for individuals seeking a dynamic, fast-paced environment, who thrive on autonomy, enjoy challenges, and aspire to make a meaningful impact.

Join Fresha as the General Manager - Commercial for the Middle East and Africa region, where you will play a pivotal role in driving our business growth and enhancing customer engagement. You will lead strategic initiatives, collaborate with cross-functional teams, and spearhead innovative projects that align with our mission to revolutionize the beauty and wellness industry.

Join Trendyol, a leading e-commerce platform, as a Seller Operations Professional where you will be a key player in enhancing the seller experience. You will be responsible for managing seller operations, optimizing processes, and ensuring seamless communication between sellers and our platform. Your role will involve analyzing seller performance metrics and implementing strategies to improve overall satisfaction and efficiency.

Revolutionizing the Beauty and Wellness IndustryJoin Fresha, the AI-driven operating systemAbout FreshaFresha is at the forefront of the beauty, wellness, and self-care industry, providing a cutting-edge platform that connects consumers with local businesses ranging from salons and spas to fitness studios.With over 140,000 businesses and 450,000 professionals utilizing our services, we have facilitated more than 1 billion appointments globally. Our headquarters in London is complemented by 15 international offices across North America, EMEA, and APAC.Our platform empowers consumers to easily discover, book, and pay for appointments, while professionals manage their operations seamlessly through our intuitive software and advanced financial technologies. By leveraging online bookings and automated marketing, we enhance revenue opportunities for our partner businesses through integrations with leading tech platforms such as Instagram, Facebook, and Google.Role OverviewAs we embark on exciting growth initiatives, we are seeking a talented Sales Specialist to join our dynamic team. This is a unique opportunity to be the pioneering Account Manager based in Qatar, playing a vital role in establishing our presence in this new market while also supporting clients in Saudi Arabia and throughout the region.Reporting directly to the Head of Account Management, you will be responsible for cultivating strong client relationships and driving the monetization of the Fresha platform.This position is ideal for individuals who thrive in fast-paced environments, enjoy working independently, and are motivated by the prospect of taking ownership and contributing to our expansion.

Join our dynamic team at glucare, located in the vibrant Grove Mall @ Al Barsha, Dubai. We are in search of a meticulous and dependable Financial Professional to oversee financial transactions, ensure precise reporting, and enhance the fiscal well-being of our organization. The perfect candidate will possess exceptional analytical abilities, a solid understanding of UAE financial regulations, and the capacity to excel in a fast-paced healthcare setting.Key Responsibilities:1. Financial Management & Reporting:Maintain and reconcile general ledger, journals, and financial statementsPrepare monthly, quarterly, and annual financial reportsMonitor cash flow and create forecastsAssist in month-end and year-end closing processes2. Budgeting & Analysis:Support in the development of annual budgets and ongoing forecastsConduct variance analysis and explain budget discrepanciesProvide insights and recommendations to optimize costs and enhance operational efficiency3. Accounts Payable & Receivable:Accurately process invoices, payments, and receipts in a timely mannerMonitor aging reports and follow up on overdue paymentsReconcile bank statements to ensure accurate transaction posting4. Tax & Compliance:Ensure adherence to UAE VAT regulations, including timely filing of returns and maintaining accurate tax recordsCoordinate with external auditors and assist in the audit preparation processMaintain financial records in compliance with local regulatory and internal policy standards5. Systems & Software:Utilize accounting software effectively to manage records and generate reportsEnsure data integrity across finance systemsRecommend process improvements and automation opportunities as feasible

Become a part of EVA Pharma, an esteemed pharmaceutical organization committed to championing health and well-being as a fundamental human right. As a recognized leader in the industry, we pride ourselves on being an exceptional workplace that nurtures a creative and supportive atmosphere for all our employees.Job SummaryWe are looking for a dedicated and skilled Administrative Specialist to join our vibrant team.The successful candidate will play a key role in our mission to advance human health and well-being, ensuring adherence to the highest standards of excellence in our field.Key Responsibilities:Process invoices, expense reports, and other financial and administrative duties.Oversee executives’ schedules, arrange appointments, and coordinate travel logistics.Manage incoming communications, including emails and calls, prioritizing and redirecting as needed.Organize meetings, prepare agendas, record minutes, and track follow-up actions.Act as a liaison between executives and both internal and external stakeholders.Execute general administrative tasks and any other responsibilities as assigned.

Position Summary:Join the prestigious Palazzo Versace Hotel as a dedicated F&B Service Ambassador at La Vita Restaurant & Bar. This pivotal role is designed for individuals who excel in delivering unparalleled service, creating unforgettable experiences in an opulent and dynamic environment. The ideal candidate will demonstrate exceptional communication skills, a fervent enthusiasm for hospitality, and a steadfast dedication to providing remarkable beverage service.Key Responsibilities:Guest Service:Deliver attentive and personalized service to guests, crafting a warm and enjoyable atmosphere at La Vita.Accurately and efficiently take drink orders, offering insightful recommendations from our exquisite cocktail menu.Beverage Delivery:Serve cocktails and beverages promptly, ensuring that every drink meets La Vita's exceptional service standards.Monitor guest satisfaction, swiftly responding to inquiries or requests to enhance the overall dining experience.Menu Knowledge:Maintain a thorough understanding of the cocktail menu, including ingredients, preparation methods, and ideal pairings with menu items.Stay updated on current beverage trends and seasonal offerings, providing well-informed recommendations to guests.Collaboration:Collaborate closely with bartenders and kitchen staff to ensure seamless service, especially during peak hours.Assist in training new staff on service standards and menu knowledge, fostering a unified team environment.Compliance and Safety:Adhere to all health, safety, and licensing regulations, upholding the highest levels of cleanliness and hygiene in the service area.Follow responsible alcohol service guidelines to ensure a safe and enjoyable environment for all guests.Promotional Activities:Engage in special events and promotions, supporting La Vita Restaurant & Bar's marketing initiatives.Interact with guests to promote upcoming events, further enhancing their overall experience.

We are seeking a highly skilled Coating Specialist to join our dynamic team in Dubai. The ideal candidate will bring at least 8 years of experience in metal treatment and surface coating techniques. This role involves working with various coating processes, including copper plating, phosphating, and PTFE Coating (Xylan1 and 2), among others.As a Coating Specialist, you will play a pivotal role in the manufacturing of precision components for the oilfield and aeronautical sectors. We provide a competitive monthly salary ranging from 3,500 to 6,000 AED, along with accommodation and transportation provided by the company.Enjoy three meals a day with a small monthly deduction if enrolled in the company mess. Additionally, we offer annual leave pay, medical coverage, life insurance, and workmen's insurance. The standard working hours are 8 hours per day.

Join Help AG as a skilled and dedicated Service Renewals Specialist (UAE National) within our dynamic Service Operations Team. In this pivotal role, you will manage all commercial and administrative responsibilities associated with our information security services. Your expertise will be essential in creating, documenting, and processing service contracts while ensuring their timely renewal. Collaborating closely with the Business Development team, you will prepare and provide all necessary information for contract closure and renewal, actively identifying upselling and cross-selling opportunities within existing contracts. You will also maintain accurate and up-to-date information regarding contract assets at all times.

As a Clearing Specialist at Binance, you will play a pivotal role in ensuring the smooth operation and management of our clearing processes. This position requires a keen eye for detail, strong analytical skills, and the ability to work effectively in a fast-paced environment. You will be responsible for monitoring transactions, resolving discrepancies, and collaborating with various teams to enhance operational efficiency.

Binance is seeking an Investigations Specialist based in Dubai, UAE. This position plays a central role in the Investigations team, focusing on cryptocurrency-related cases and collaboration with law enforcement partners. Role overview The Investigations Specialist leads efforts to investigate cryptocurrency activities, partnering with agencies such as the FBI and Europol. The position involves working to identify and pursue malicious actors, as well as refining internal processes to support these investigations. Key responsibilities Lead investigations involving cryptocurrency transactions and activities Work closely with law enforcement agencies, including international partners Contribute to the development and improvement of internal procedures for pursuing and prosecuting malicious actors Location This role is based in Dubai, UAE.

Job DescriptionJoin PulseMediaNL as a Customer Service Representative, where you will be the first point of contact for our valued customers. Your role is critical in delivering exceptional service that embodies our dedication to quality, responsiveness, and customer satisfaction. You'll assist clients throughout their journey, addressing inquiries, offering guidance, and helping them maximize our services.This position is perfect for empathetic, solutions-focused individuals who excel in a fast-paced digital environment.Your ResponsibilitiesCustomer Support & CommunicationPromptly respond to customer inquiries via email, chat, and phone with professionalismDeliver precise information regarding our products, services, and proceduresEnsure that every interaction fosters a positive and constructive customer experienceIssue ResolutionEfficiently investigate and resolve customer issues, escalating when necessaryTake full ownership of customer concerns from initial contact to resolutionFollow up with customers to ensure their satisfaction and closureCustomer Experience & ImprovementIdentify recurring issues and communicate insights with internal teamsContribute to enhancing support processes and the customer journeyMaintain accurate and detailed records of customer interactions in our internal systemsCollaborationCollaborate closely with Sales, Operations, and Product teams to meet customer needsSupport internal initiatives aimed at boosting customer satisfaction and retention

About VertoAt Verto, we are dedicated to transforming global finance, empowering businesses in Emerging Markets to thrive internationally. Founded by visionary British-Nigerian entrepreneurs Ola Oyetayo and Anthony Oduu, our African roots give us unique insights into the challenges faced with cross-border payments—such as illiquid currencies, exorbitant fees, and sluggish transactions. Africa remains our focal point as we bridge the gap between developing and developed markets, fostering economic growth.Initially launched as a Forex solution for the Nigerian Naira, Verto has developed into a leading platform that facilitates seamless transfers of billions of dollars for thousands of businesses annually. We believe that your business location should not dictate your success or growth potential. We are committed to providing equal access to efficient payment and liquidity solutions that are standard in developed regions.We are proud to be backed by esteemed investors, including Y-Combinator, Quona, and MEVP. With accolades such as the Milken-Motsepe Prize and recognition on lists like CNBC’s fastest-growing UK companies, the Deloitte Fast 50, and Sifted’s fastest-growing UK tech firms, we are shaping a future of effortless cross-border payments.Join us on our journey to revolutionize global finance.Role OverviewSeize the opportunity to play a vital role in our Onboarding Specialists team. This position transcends traditional file processing; you will be instrumental in crafting our global client journey, especially focusing on the UAE. We seek a growth-oriented leader who will not only review applications but also influence our onboarding strategy, bridging high-speed Sales with stringent Compliance in a rapidly growing Fintech environment.About the RoleWe are looking for an enthusiastic and results-driven Senior Onboarding Specialist to oversee the onboarding experience for global customers, particularly in emerging markets, while ensuring compliance with international regulations.What You’ll Be DoingScale Without Borders: Take ownership of the complete onboarding journey for diverse businesses in the UAE and globally. You will explore intricate corporate structures and make decisive partnership calls.Build 360° Client Profiles: Harness client data, external insights, and our innovative technology to create comprehensive client profiles that guide our onboarding process.

Join a global leader in medical technology! At BD, we are dedicated to advancing healthcare through innovative solutions that enhance medical discovery, diagnostics, and patient care. With a workforce of over 65,000 employees worldwide, we strive to tackle some of the most pressing health challenges globally.As a Product Specialist for Home Care Solutions, you will play a pivotal role in promoting our products to diverse customer segments, including hospitals, infection control units, and ICU decision-makers. Your key responsibilities will include:Strategically enhancing product awareness and demand across various institutions.Providing comprehensive training to end users and healthcare professionals on our home care products.Achieving sales targets within your designated territory and maintaining accurate market coverage.Building lasting relationships with healthcare providers and key opinion leaders (KOLs).Conducting market analyses to identify trends and competitive insights.Organizing promotional events, workshops, and educational meetings for medical staff.

Location: Dubai Office About MultiBank Group MultiBank Group has operated in the global financial sector since 2005. Originally founded in California, the company now calls Dubai home. MultiBank Group delivers trading technology, deep liquidity, and customer support for a broad range of financial products, including Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. With more than 2 million clients across 100 countries and daily trading volumes exceeding US$ 35 billion, MultiBank Group is one of the largest online financial derivatives providers worldwide. The company is regulated by over 17 financial authorities and has received more than 70 industry awards. Role Overview The MarTech Solutions Specialist will strengthen marketing tracking and attribution across FX and Crypto product lines. This role blends engineering and marketing, working closely with teams from marketing, product, data, and engineering to ensure customer interactions are tracked accurately and attributed correctly. The position focuses on the reliability and consistency of marketing journeys across devices and products. Success in this role requires technical skill, attention to detail, and a strong understanding of marketing analytics tools. The environment is performance-driven, with a high priority on data quality. What You Will Do Tracking Execution & Data Alignment Implement and maintain tracking solutions according to defined strategies and guidelines. Standardize event naming, data structures, and consistency across platforms and tools. Translate business and marketing needs into scalable tracking setups. Deploy tracking for new features, products, and market launches. Document tracking logic, event structures, and data flows thoroughly. Attribution & Integrations Assist with integration of browser, server, and mobile data sources, analytics tools, mobile measurement partners (MMPs), and advertising platforms. Support attribution modeling and maintain data accuracy across all channels.

Join the esteemed team at Palazzo Versace Dubai as a Waiter/Waitress, where you will play a pivotal role in delivering the "Ultimate Experience" for our valued guests. Your primary responsibilities will include providing exceptional support to your colleagues, ensuring the highest standards of service and courtesy are met. You will handle guest complaints in accordance with company policy, maintain the restaurant's ambiance, and prepare the dining area to meet our exquisite standards.As a vital member of our team, you will perform opening and closing duties, guarantee the availability of necessary supplies, and effectively manage the usage of food and beverage items to ensure an efficient service experience. Your comprehensive knowledge of our menu offerings, including ingredients and preparation methods, will enable you to provide informed recommendations and enhance guests' dining experiences.In this role, you will promote positive public relations, utilize our computer systems for order processing, and respond adeptly to any hotel emergencies or safety situations. By identifying guest preferences and communicating them effectively to your team, you will contribute to an attentive and distinctive dining atmosphere.

Join the dynamic team at Palazzo Versace Dubai as a Waiter/Waitress at our exquisite Pool Bar. In this role, you will ensure that every guest enjoys the "Ultimate Experience" by providing exceptional service and support to your colleagues. Your responsibilities will include:Delivering attentive and courteous service to our guests to enhance their dining experience.Addressing and resolving guest complaints in accordance with our standards.Maintaining a beautifully appointed environment, ensuring an elegant experience during all dining periods.Performing opening and closing duties to prepare the outlet for business.Utilizing proper service techniques tailored to various meal periods.Anticipating the needs for materials and supplies to ensure their availability.Managing the use of food and beverage items, along with the appropriate handling of equipment.Demonstrating comprehensive knowledge of all menu items, including ingredients and preparation methods.Promoting positive public relations and effectively addressing guest concerns.Operating the computer system to handle transactions and generate reports.Responding appropriately to hotel emergencies or safety situations.Identifying guest preferences and communicating effectively with team members.

Join the German International School Dubai as an IT Administrator and contribute to a vibrant educational environment. Position OverviewInstall and configure essential hardware and software components to optimize functionality.Diagnose and resolve hardware, software, and network challenges effectively.Adhere strictly to electrical safety standards.Conduct repairs, upgrades, or replacements of malfunctioning hardware.Perform regular check-ups and preventive maintenance as necessary to ensure system reliability.Maintain accurate IT asset records and ensure data is current.Collaborate closely with the Pedagogical Team and ICT Officer to troubleshoot and resolve technical issues.Oversee system upgrades to facilitate compatibility with new software across all computers.Install and update antivirus solutions to maintain user-level security.Conduct evaluations and tests on new software and hardware solutions.Provide first-line support to users and manage error reporting processes.Foster strong relationships with all departments and team members.Manage daily backup operations to safeguard data integrity.Maintain comprehensive technical documentation.