Payment Integration Operations Manager

Join Binance as a Payment Integration Operations Manager, where you will oversee and optimize payment integration processes, ensuring smooth and efficient transactions. This role involves collaborating with cross-functional teams to enhance payment systems, improve user experience, and drive innovation in payment solutions.

Join the dynamic team at MultiBank Group, a global leader in the financial sector established in 2005 in California and now proudly headquartered in Dubai, UAE. We are at the forefront of delivering innovative trading technology, unmatched liquidity, and outstanding customer support. Our diverse offerings include Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.As a part of our vibrant community of over 2 million clients spanning 100 countries, you will contribute to a remarkable daily trading volume exceeding US$ 35 billion. With stringent oversight from more than 17 financial regulators across five continents and recognition through over 70 industry awards, MultiBank Group is committed to driving innovation, fostering excellence, and empowering our clients to reach their financial aspirations.Role OverviewWe are in search of a Payments Product Manager who will take ownership of the complete payment experience encompassing deposits, withdrawals, and settlements on our platform. Your role will involve defining and implementing payment functionalities across cards, bank transfers, wallets, and crypto on/off-ramps, ensuring they are reliable, efficient, and compliant. By collaborating closely with engineering, risk, compliance, and operations teams, you will enhance payment success rates, streamline user experiences, and apply data-driven strategies to reduce friction. This position is ideal for an individual with a robust understanding of payment infrastructure combined with strong product management skills.Key ResponsibilitiesDefine and manage the roadmap for payment methods, card products, wallets, and on/off-ramp experiences.Translate business objectives into actionable payment features and measurable KPIs.Collaborate with engineering to design and implement the payment platform, payment flows, APIs, and integrations with processors.Monitor and enhance payment success rates, authorization rates, reasons for declines, and chargebacks.Work alongside Risk, Compliance, and Legal teams on KYC/AML, fraud prevention, and regulatory adherence across markets.Leverage data analytics to improve user journeys (checkout, top-up, withdrawal) and minimize failures.Oversee end-to-end payment processes (deposits, withdrawals, trading settlements) across cards, banks, wallets, and crypto on/off-ramps.Skills & Qualifications4–6+ years of experience in product management within the payments, fintech, crypto, or financial services sectors.Proven track record of successfully managing product roadmaps and delivering on key performance indicators.Strong analytical skills and proficiency in data-driven decision making.Excellent communication and collaboration abilities.Deep understanding of payment processing systems and regulatory environments.

Risk & Payments Subject Matter Expert (Contract)Location: Dubai, United Arab EmiratesType: Contract PositionRole OverviewCapitex is in search of a highly skilled Risk & Payments Subject Matter Expert (SME) to spearhead risk-oriented supervisory initiatives for payment system operators. This pivotal role will entail the identification, evaluation, and mitigation of operational, settlement, and systemic risks. As a trusted technical advisor, the SME will play a crucial role in shaping policy and developing oversight frameworks for both established and emerging payment infrastructures.Key Responsibilities Develop and implement risk-based supervisory frameworks tailored for payment system operators, encompassing real-time gross settlement (RTGS), retail payment systems, and digital payment platforms. Create robust risk assessment methodologies to identify and monitor operational, settlement, and business risks that could affect system stability. Establish and maintain risk registers, contributing to scenario analyses related to settlement failures, cyber incidents, and operational disruptions. Evaluate compliance with international standards and provide recommendations on best practices regarding operational resilience, business continuity, data security, and consumer protection. Formulate frameworks and standard operating procedures (SOPs) for both on-site and off-site supervisory reviews, including management interviews, technical assessments, and the reporting of findings, KPIs, and supervisory concerns to oversight committees. Work collaboratively with supervisory teams to ensure a consistent and proportional approach to risk-based supervision, particularly for systemically important operators. Offer technical guidance on regulatory advancements, international standards (e.g., CPMI-IOSCO Principles for Financial Market Infrastructures), and industry best practices. Skills and Qualifications Extensive knowledge of payment systems, risk-based supervision methodologies, and applicable regulatory frameworks. Deep understanding of PFMI principles, including self-assessment, gap analysis, and compliance roadmaps. Demonstrated experience with risk assessment techniques, risk registers, and scenario-based supervision. Solid knowledge of operational resilience requirements, including business continuity, disaster recovery, and information security controls. Exceptional analytical skills in evaluating payment system operations, governance frameworks, and financial stability relationships. Outstanding communication and stakeholder management capabilities, particularly in advising senior management and regulatory bodies.

About the OrganisationCapitex is a rapidly growing, international fintech company that operates across diverse markets, including Africa, Europe, and North America. As part of our expansion, we are enhancing our compliance function. Our organization leverages technology with significant investments in AI-driven compliance tools and agile processes, supported by a skilled technical team. We hold multiple payments-related licenses and are actively seeking additional regulatory approvals across various jurisdictions.Role OverviewWe are looking for a Compliance Manager to assist the Head of Compliance with a variety of first-line and second-line compliance activities. This is a dynamic role within a fast-paced fintech setting, ideal for individuals who are adaptable, proactive, and comfortable managing both operational and strategic compliance tasks. Your responsibilities will include policy development, licensing applications, risk assessments, oversight of monitoring systems, and general compliance operations. You will work closely with senior leadership and receive ongoing guidance to excel in your role.Key ResponsibilitiesFirst-Line ComplianceAssist in daily compliance operations, including transaction monitoring and sanctions screening utilizing AI systems.Document and escalate suspicious activities in compliance with AML regulations.Support Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) processes as required.Second-Line ComplianceDraft, review, and implement compliance policies and procedures.Support second-line monitoring and oversight functions.Prepare documentation for regulatory submissions and licensing applications across multiple jurisdictions.Engage in ongoing risk assessments and control evaluations.Licensing SupportContribute to regulatory applications in regions such as the UK, Africa, and North America.Assist with regulatory requirements for MLRO/Head of Compliance appointments.Support the development of compliance frameworks for new markets.Cross-Functional CollaborationWork with engineering and data teams on compliance processes and automation enhancements.Provide insights for improvements to AI-driven compliance systems.Engage with senior stakeholders during interviews, reviews, and assessments.

Grocery Operations ManagerJoin our New Verticals team in the UAE!About DeliverooAt Deliveroo, we are dedicated to revolutionizing the shopping and dining experience. As the go-to platform for food and groceries, our New Verticals division is rapidly expanding, partnering with top-tier grocery brands to ensure speedy, precise, and exceptional customer service.About the TeamThe Grocery Operations team in the UAE collaborates with premier grocery retailers to offer a seamless on-demand grocery experience. We manage a network of picker locations where our skilled pickers quickly fulfill and package Deliveroo orders. Our goal is to ensure every order is accurate and efficiently delivered.As the Grocery Operations Manager, you will oversee the entire operational landscape in the market. You will directly manage Site Leads, Team Leads, and Fulfilment Associates, being the key accountability point for performance, quality execution, and operational consistency across all picker sites.The RoleIn this pivotal position, you will manage all operations at picker sites within our grocery partner network in the UAE. Your responsibilities will encompass the complete operational lifecycle, including site execution, picker performance monitoring, data reporting, agency management, and project delivery. You are a data-centric leader who thrives on the shop floor as well as in performance analysis meetings.Key ResponsibilitiesSite & Team OperationsOversee daily operations at all active picker sites in the UAE, ensuring compliance with SLAs and partner standards.Directly manage Site Leads, offering clear guidance, feedback, and development support, while indirectly supervising Team Leads and Fulfilment Associates through Site Leads.Perform regular site visits to assess execution quality, picker conduct, and partner compliance.Manage the entire order lifecycle at picker sites, including accuracy in picking, quality in packing, readiness timing, and handoff to riders.Ensure operational preparedness for new site openings through pre-launch audits, SOP briefings, and post-launch performance evaluations.Lead the resolution of any SLA breaches, operational failures, or partner incidents at the site level.

Join OKX as an Overseas Operations Manager (P2P) and lead our international operations with innovative strategies and exceptional leadership. In this pivotal role, you will oversee the end-to-end processes of our peer-to-peer operations, ensuring efficiency and effectiveness in all aspects. Collaborate with cross-functional teams to enhance operational workflows and drive growth in global markets.

Are you passionate about creating unforgettable experiences through events? Do you want to make a significant impact by shaping the way people connect and celebrate?Join a dynamic team that thrives on innovation and is dedicated to redefining the events landscape.webook.com is a premier destination for event ticketing and experiences, renowned for its agility and innovation. With over 2 billion SAR in ticket sales, we have successfully powered some of the largest events in the region and are on a mission to expand globally.Position Overview: We are seeking an enthusiastic and skilled Events Operations Manager with 1-3 years of demonstrable experience in managing diverse events, from large-scale gatherings to intimate celebrations, along with a strong background in ticketing management. Our ideal candidate is a Saudi national who is not only passionate about the events industry but also eager to contribute to impactful projects across the region.The Events Operations Manager will be a crucial member of the Operations Team, responsible for ensuring that all event activities are meticulously recorded, consolidated, and reported, enabling precise KPI tracking and reporting.Key ResponsibilitiesLead the planning, coordination, and execution of both large and small events, ensuring flawless delivery and exceptional client satisfaction.Apply your ticketing management expertise to enhance ticketing processes and operations as a vital component of event execution.Collaborate effectively with internal teams and external partners to manage ticket sales, distribution, and tracking, ensuring an optimal ticketing experience for attendees.Utilize your experience in managing various event sizes to refine processes and allocate resources efficiently based on event requirements.Engage with vendors, contractors, and partners to negotiate contracts and maintain strong relationships, focusing on cost efficiency and high-quality service delivery.Provide strategic insights to align event strategies with company objectives, enhancing overall event experiences.Conduct thorough post-event evaluations to assess success, gather feedback, and generate actionable insights for future events.

Bloom & Bond is a direct-to-consumer e-commerce brand with a focus on scalable operations and process-driven growth. The company values agility and efficiency, making these principles central to daily decision-making and long-term strategy. Role overview The Business Operations Manager leads day-to-day operations, ensuring that systems run smoothly and teams perform at their best. This position builds and maintains operational structures, manages supply chain activities, and documents procedures to support efficiency. The manager brings proactive organization, keeps work moving, and helps eliminate friction or bottlenecks. The role is remote, based in Dubai, and requires comfort working across multiple time zones. Compensation ranges from $50,000 to $70,000 per year, depending on experience. This position comes with significant ownership and the chance to directly influence company performance and scalability. What you will do Develop and maintain operational systems for the business Monitor and help the team achieve key performance indicators (KPIs) Lead recruitment and onboarding activities for new hires Oversee inventory management, third-party logistics, and fulfillment operations Ensure transparency around operational spending Systems and SOP development Create, document, and update standard operating procedures (SOPs) for all roles and processes using Notion Provide team members with clear playbooks and job scorecards Analyze workflows to spot and resolve bottlenecks Build systems that reduce dependence on informal knowledge Maintain dashboards and trackers for operational KPIs Use AI tools to automate and streamline repetitive tasks People management and accountability Act as the daily point of contact for the team Lead weekly team meetings and structured one-on-ones Track team KPIs with role-specific scorecards Conduct monthly and quarterly performance reviews Address underperformance and implement performance improvement plans as needed Ensure timely and accurate processing of payments for contractors and team members Promote a culture of accountability and ownership Hiring and onboarding Manage hiring for new roles, including job postings, screening, assessments, and interview scheduling Oversee recruitment activities when additional recruiters are involved Keep job descriptions and scorecards current Design structured onboarding plans for each new hire Support new team members in adapting quickly by using documented systems Supply chain and fulfillment Oversee inventory tracking and demand forecasting Manage reorder cycles to maintain stock levels Coordinate with logistics partners to ensure timely order fulfillment

Lead the implementation of Jira Software, Confluence, and other Atlassian products for Infosysta clients, providing comprehensive solutions for collaboration, tracking, agile project management, SDLC/ALM, DevOps, task management, and more.Customize and integrate Jira and related Atlassian products with client systems to enhance operational efficiency.Deliver high-quality customer support, both on-site and remotely, for Atlassian products including Jira Software, Jira Service Desk, Confluence, Bitbucket, and Bamboo.Work collaboratively with developers and technical analysts in Infosysta to ensure successful project delivery for clients.Maintain accountability for delivering exceptional service quality and achieving high customer satisfaction with Infosysta products.Gather functional and technical requirements from clients as necessary, draft technical specifications, and implement them within Jira and Confluence.Install, configure, and operate various tools integrated with Jira and Confluence.Provide functional and technical administration of Jira and Confluence.Analyze log files, summarize findings, and troubleshoot relevant issues effectively.Perform quality assurance testing and validation for Infosysta products and add-ons.Compile summary reports and minutes from meetings, outlining clear action plans.Undertake additional duties as required.Conduct SQL debugging for databases such as Oracle, MSSQL, or MySQL.

Role overview deliveryhero is hiring an Assistant Manager of Operations in Dubai. This position focuses on overseeing daily operations to keep service delivery running smoothly and efficiently. The role involves managing a team, fine-tuning processes, and tracking key performance indicators to support the company’s goals. What you will do Supervise and guide team members to maintain high performance Monitor and improve operational workflows Ensure daily activities meet service standards and targets Analyze performance data to identify areas for improvement Who we’re looking for This role suits someone who takes initiative, enjoys problem-solving, and works well under pressure. Experience in operations or a related field is important. A focus on process improvement and team leadership will help drive success in this position.

Are you a visionary leader with a passion for strategic integration? At Jobs for Humanity, we are looking for a Strategic Integrator to drive our mission forward. In this role, you will collaborate with cross-functional teams to enhance our operational efficiencies and foster innovative solutions. Your ability to analyze complex situations and develop strategic plans will play a crucial role in our growth.

About AHOY MoneyAHOY Money is pioneering the development of cutting-edge financial infrastructure and digital payment solutions, tailored for the evolving fintech landscape. Our platform emphasizes secure and scalable wallet systems alongside financial rails that facilitate digital transactions, merchant payments, and embedded financial services.As we continue to enhance our fintech offerings, we are in search of a Senior Backend Engineer with substantial hands-on experience in developing digital wallets and ledger-based financial systems, ideally within the UAE regulatory framework.This position is vital to our engineering team as we expand our core financial infrastructure.Role OverviewThe ideal candidate will possess strong expertise in .NET, Azure cloud architecture, and fintech backend systems. Your prior experience should encompass building wallet infrastructures, ledger systems, or payment platforms while being well-versed in the regulatory requirements for financial systems in the UAE.This role will heavily focus on backend architecture, distributed systems, and ensuring the integrity of financial transactions.Key ResponsibilitiesBackend Platform DevelopmentDesign and construct secure, scalable backend services for digital wallet and payment systems.Develop a microservices-based architecture to support high-volume financial transactions.Build and maintain ledger systems to ensure transaction accuracy and reconciliation.Wallet & Financial InfrastructureImplement wallet services, balance tracking, and transaction processing logic.Design systems for double-entry ledger accounting, settlement processes, and reconciliation pipelines.Ensure adherence to fintech best practices for maintaining financial transaction integrity.Cloud & InfrastructureDevelop backend services utilizing .NET and Azure Cloud services.Build scalable APIs and services deployed within containerized or microservice environments.Optimize systems for performance, reliability, and fault tolerance.Fintech System ArchitectureCollaborate with product and engineering teams to design financial product architecture.Implement integrations with payment gateways, banking APIs, and financial partners.Ensure systems comply with regional fintech regulatory standards, particularly within the UAE ecosystem.

Position Summary We are on the lookout for a dynamic Sales & Operations Manager specializing in Fleet Management to spearhead our sales initiatives and supervise the technical operations. This pivotal role demands a unique mix of leadership, operational management, and strategic business development, with a thorough understanding of the telematics industry within the UAE.Key Responsibilities Inspire, guide, and empower the sales team to meet and exceed targets and KPIs. Manage the technical and installation teams, ensuring high standards of quality and prompt delivery of services. Cultivate and nurture long-lasting relationships with key clients, including car rental agencies and automotive workshops. Facilitate effective communication between technical operations and sales to guarantee smooth project execution. Propel business expansion by exploring new markets and leveraging existing relationships.

Join our dynamic team at webook as an Advertising Technology & Operations Manager. In this pivotal role, you will oversee the development and execution of advertising strategies, ensuring optimal performance across various channels. Your expertise will guide our advertising operations, leveraging cutting-edge technologies to drive efficiency and innovation.

The AI Operations Agent Manager plays a pivotal role in revolutionizing operational workflows by identifying, designing, building, and deploying AI and automation agents. This senior individual contributor position emphasizes hands-on engagement to foster the widespread adoption of AI-driven processes within operations teams.In this role, you will mitigate manual tasks related to document processing, data extraction, workflow routing, scheduling, and exception management while enhancing accuracy, throughput, and operational consistency. Collaborating with operations leaders, process owners, and technology teams, you will pinpoint high-value automation opportunities, prototype innovative solutions, measure their impact, and scale successful implementations across the operations function.

We are seeking a dynamic and experienced Manager of CDD Operations to join our team at OKX in Dubai. In this role, you will be responsible for overseeing the Customer Due Diligence (CDD) operations, ensuring compliance with regulatory requirements, and implementing strategies to enhance operational efficiency. You will lead a team of professionals, manage daily operations, and drive initiatives to improve customer experience while minimizing risk.

Location: Dubai, UAEJoin SFORS, a prominent player in the global financial markets with over 20 years of proven success in proprietary trading. Our commitment to talent development, advanced trading technologies, and innovative risk management strategies has established us as leaders in pre-market trading. Operating solely with proprietary funds, we prioritize trader success and excellence in all our activities.We are seeking a Risk Operations Manager to enhance and support our risk management framework, ensuring rigorous oversight and informed decision-making across our trading operations. This pivotal role encompasses real-time monitoring, detailed analytical assessments, and close collaboration with trading and operations teams.Core Responsibilities:Report directly to the Head of Risk Management, providing insights and updates.Monitor trading activities to adhere to established risk limits and internal policies.Evaluate portfolio risk exposure and identify potential vulnerabilities.Enhance existing risk management methodologies through the utilization of in-house tools and reporting systems.Stay abreast of market dynamics, macroeconomic factors, and portfolio performance indicators.Provide dedicated risk management coverage for a group of trading desks.Communicate risk-related insights effectively to traders, broker management, and operations teams.Contribute to the enhancement of internal controls and risk governance frameworks.

Join MultiBank Group, a trailblazer in the financial services sector, rooted in California since 2005 and now proudly situated in Dubai, UAE. Our firm excels in offering state-of-the-art trading technology, extraordinary liquidity, and unmatched customer support. Our diverse portfolio encompasses Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.Become part of our vibrant community of over 2 million clients spanning 100 countries, engaging in daily trading activities that surpass US$ 35 billion. With stringent regulations enforced by over 17 financial authorities from five continents and having received more than 70 awards, MultiBank Group champions innovation, excellence, and empowers clients to realize their financial aspirations.Role OverviewWe are on the lookout for a dynamic Operations Product Manager to enhance operational efficiency and scalability across our platform. Your responsibilities will include designing internal tools, automating workflows, and mitigating manual processes, errors, and risk exposure. You will collaborate with engineering, compliance, finance, and operations teams to develop monitoring systems, dashboards, and controls that facilitate daily operations and incident management. This position is ideal for individuals well-versed in financial back-office processes who leverage data and automation to construct reliable, compliant operational workflows.Key ResponsibilitiesCreate and manage the roadmap for internal tools aimed at enhancing back-office operations and ensuring compliance while automating workflows.Develop dashboards and transaction monitoring systems for operational teams to effectively manage incidents and detect fraudulent activities.Establish and monitor operational KPIs.Work in collaboration with engineering, compliance, finance, and operations teams to continually refine processes.Skills & Qualifications4-6 years of experience in product and operations within fintech, cryptocurrency exchanges, or financial services, with a strong foundation in back-office functions such as risk management and settlements.In-depth understanding of financial back-office processes including clearing, custody, and trade reporting.Proficiency in SQL and dashboards for operational analytics; knowledge of custom monitoring tools is a plus.Demonstrated experience in automating manual processes.Possess strong cross-functional skills within high-stakes, regulated environments.

Are you passionate about your work and eager to make a meaningful impact? Do you want to be part of a dynamic team dedicated to transforming traditional norms and delivering exceptional experiences?If so, look no further! webook.com stands as Saudi Arabia's leading event ticketing and experience booking platform, celebrated for its cutting-edge technology, innovative features, and impressive agility. With over 2 billion sales, we proudly serve some of the largest mega events in the Kingdom.Role Overview:We are seeking a driven Product Operations Manager to establish our Product Operations function from the ground up. This pivotal role will shape the way our product organization operates and scales, enabling us to deliver excellent cross-functional initiatives that enhance our planning, shipping, and learning processes.Reporting to the Sr. Director of Product, you will collaborate closely with senior leaders across Product, Engineering, Design, and Commercial departments. With the function's success, you'll have the chance to recruit and lead a small Product Ops team.The Mission:The primary goal of Product Operations is to streamline our processes, reducing lead times to value by enhancing our planning, execution, launching, and learning methodologies across Product, Engineering, and Design. As the inaugural Product Ops hire, you will lay the groundwork for our operational standards, rituals, tools, and feedback loops, ensuring teams can operate swiftly and effectively with clarity.This role is hands-on; you will be responsible for designing and managing the systems.Key Responsibilities:Establish and manage the foundations of webook.com Product Operations, including planning cadence, OKR tracking, decision forums, roadmap hygiene, and collaborative work methods.Coordinate release readiness and market execution by defining launch standards, checklists, and clear ownership structures.Develop a post-launch learning loop involving performance tracking, insights synthesis, retrospectives, and follow-up actions with accountable product owners.Define and monitor cross-market experience standards and launch quality signals, identifying gaps early and assigning clear responsibilities for remediation.Lead a select number of high-impact horizontal initiatives aimed at measurably improving delivery speed, quality, and cross-team alignment.Act as a connector and force multiplier across Product, Engineering, Design, Data, and Commercial teams, working to eliminate friction and surface systemic risks proactively.Establish lightweight documentation and tooling standards to enhance clarity without introducing unnecessary bureaucracy.

About Sardine Sardine builds technology to help banks, retailers, and fintech companies prevent fraud and comply with AML regulations. The platform uses device intelligence, behavioral biometrics, machine learning, and AI to stop fraud before it happens. Over 300 organizations around the world rely on Sardine to protect against identity fraud, payment fraud, account takeovers, and social engineering scams. Sardine has raised $145 million from investors including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our Culture Remote-first company with hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. Team members can work from anywhere. Values self-driven people who take ownership and have a strong desire to grow. Focuses on results rather than hours worked. Work-life balance is encouraged, so team members can attend family events, keep appointments, and have time for friends outside of work. Role Overview: Integrations Engineer The Integrations Engineer will lead client onboarding for Sardine’s fraud and compliance products. This role manages end-to-end integrations, translating client requirements into practical solutions and ensuring smooth deployments. The position involves hands-on work with both clients and internal teams, and suits someone who enjoys solving complex problems and building scalable solutions. What You Will Do Manage the implementation and integration of Sardine’s fraud and compliance products for clients. Work closely with clients throughout onboarding, offering support to ensure successful adoption. Maintain and improve APIs, SDK documentation, integration guides, and related support materials. Analyze client needs from both technical and functional perspectives, designing solutions based on a deep understanding of Sardine’s systems and products. Location This role is based in Dubai, United Arab Emirates.