Tech Support Lead at flatgigs | Dubai

Join our dynamic team at flatgigs as a Tech Support Lead! In this role, you will spearhead our technical support efforts, ensuring that our clients receive efficient and effective assistance. You will lead a team of support specialists, guiding them in troubleshooting and resolving customer issues, while also contributing to the continuous improvement of our support processes. If you are passionate about technology and customer service, and have a knack for problem-solving, we want to hear from you!

About the RoleJoin our dynamic team at flatgigs as a Lead Software Engineer, where your expertise will guide the design and implementation of robust, scalable backend systems. In this hands-on leadership position, you will collaborate with Product and cross-functional teams to ensure the delivery of secure and efficient solutions.Key ResponsibilitiesDesign and develop reliable, testable, and production-ready backend services.Steer architectural decisions and manage features from inception to completion.Create clean, maintainable code with comprehensive test coverage.Provide mentorship to engineers and establish best practices within the team.Manage system monitoring, incident response, and continuous workflow improvements.Work closely with cross-functional teams and assist in recruitment efforts.

Join us at flatgigs as a Senior Full-stack Engineer, where you will play a pivotal role in designing and developing scalable, high-performance applications. Your expertise will bridge both frontend and backend technologies, ensuring the delivery of seamless and robust user experiences.Key ResponsibilitiesDesign, implement, and maintain well-tested, scalable full-stack applications.Drive the development of new features while optimizing existing functionalities.Contribute to architectural decisions that facilitate long-term scalability.Ensure high-quality code through Test-Driven Development (TDD), clean architecture, and Continuous Integration/Continuous Deployment (CI/CD) practices.Mentor team members and promote knowledge sharing across teams.

flatgigs is seeking a Hybrid Product & Project Manager based in Dubai to guide both the strategic direction and day-to-day execution of its IoT platform. This position blends product leadership with practical project management, shaping the platform’s vision while ensuring consistent progress from planning through to delivery. Product Strategy and Roadmap Own the IoT platform roadmap, prioritizing features that add customer value and support business goals, while balancing engineering capacity. Manage the intake process for requirements from multiple portfolio companies, applying a structured approach to prioritization. Monitor the competitive landscape, including AWS IoT and Azure IoT Hub, to help maintain a strong market position. Lead discovery sessions with both internal and external stakeholders to translate business needs into actionable specifications. Project Execution and Delivery Write clear user stories, acceptance criteria, and product briefs so engineers have the direction they need with minimal follow-up. Oversee daily activities for a distributed engineering team, including sprint planning, standups, and retrospectives. Track dependencies and blockers, develop mitigation plans, and escalate issues to the CEO when necessary. Maintain a central knowledge base with architectural decisions, meeting notes, onboarding documents, and product specifications. Operational and Financial Oversight Monitor monthly budgets versus forecasts and flag discrepancies early. Manage cloud provider consoles (AWS/GCP) for resource provisioning and developer access. Audit development, staging, and production environments to ensure alignment with architectural requirements. Stakeholder and Go-to-Market Coordination Prepare monthly board-level reports summarizing milestones, key metrics, and major decisions. Create product one-pagers, demo scripts, and integration guides to support go-to-market activities.

Join our dynamic team as a Senior Software Engineer specializing in Calypso. In this pivotal role, you will spearhead front-to-back implementations and collaborate across various modules, including risk (ERS), integration, and core platform functionalities. If you thrive on Calypso troubleshooting, this is the perfect opportunity for you.Key ResponsibilitiesImplement and provide support for Calypso across diverse asset classes, including Fixed Income, Money Market, Interest Rate, FX, Credit Derivatives, and Non-linear Derivatives.Engage in Risk Management (ERS), focusing on Limits and VaR setup.Develop and enhance integration solutions for trade and market data feeds (Bloomberg, Reuters, etc.).Effectively troubleshoot Calypso modules at the application, server, and network levels.Contribute to the development of API patterns and integrations that adhere to Open API/Open Banking principles.Assist in back-office operations, including static data management, messaging, transfers, and settlements.

Flatgigs is actively seeking an enthusiastic and detail-oriented Assistant for Global Citizenship Programs to support a confidential client specializing in global citizenship and investment migration advisory. The firm aids high-net-worth individuals in obtaining second citizenship through investment programs across diverse international jurisdictions.This multifaceted role merges citizenship case processing with administrative and office operations, making it an excellent fit for individuals who excel in a documentation-heavy, meticulous environment.The ideal candidate will possess hands-on experience in managing Citizenship by Investment (CBI) applications from initiation to completion, particularly with Caribbean programs such as St. Kitts & Nevis, Grenada, Dominica, St. Lucia, and Antigua & Barbuda.Applicants should have a proven track record of direct coordination with government authorities and processing entities in these jurisdictions. Please note that experience confined to UAE PRO services or local visa processing will not be applicable for this position.

Flatgigs is seeking a skilled Product Officer – Secured Lending for a distinguished client in the retail banking industry.This pivotal role is centered on the development, enhancement, and digital transformation of secured retail loan products, which encompass Personal Loans, Mortgage Loans, and Auto Loans.The successful candidate will play an integral part in product coordination, digital journey implementation, policy refinement, and monitoring portfolio performance. This will involve close collaboration with various internal teams such as technology, marketing, analytics, and sales.The ideal candidate should possess substantial experience in retail banking product teams, specifically in product lifecycle management, system implementations, and digital lending processes.

Greetings!Join us and embark on a journey of empowerment, as we put your career on the fast track with one of the most dynamic companies in the MENA region.What’s in store for you?Flat structure with no bosses, fostering an egalitarian environment.Unlimited annual leave for a better work-life balance.A culture of acceptance, where your background and appearance are embraced.Employee Stock Ownership Plan (ESOP) available for qualifying individuals.A nurturing environment that encourages growth and development.We value mistakes as opportunities for learning.Robust support for your professional development.flatgigs is on the lookout for a Technical Talent Acquisition Specialist to enhance our tech team, which includes roles such as backend engineers, frontend developers, AI specialists, Machine Learning experts, IoT engineers, GIS analysts, as well as iOS and Android developers. In this role, you will collaborate closely with the tech team to prioritize needs and lead the recruitment process to attract top talent.This position starts as a 6-month contract, with the possibility of extension or a transition to a full-time role.Your Responsibilities:Collaborate with hiring teams to oversee the full recruitment lifecycle, including job postings, sourcing, candidate screening, interview coordination, and offer negotiations.Identify, engage, and assess both passive and active candidates to meet current and future hiring needs.Enhance the candidate experience by fostering engagement throughout the application process.Develop and implement creative strategies to attract passive candidates, including partnerships, internships, and sourcing campaigns.Utilize the Applicant Tracking System (ATS) to streamline the recruitment process.Conduct interviews based on position specifications, evaluating candidates on both soft and technical skills, with an added advantage if you can assess coding tasks.Generate recruitment reports and dashboards for regular updates.What We Are Looking For:A minimum of 3 years of experience in tech recruitment, either in-house or agency-based.Background or certification in Software Engineering.Strong multitasking abilities and comfort in a fast-paced environment.Experience with ATS platforms.Proficient in using LinkedIn Recruiter for sourcing candidates.Proactive approach with the ability to prioritize tasks effectively.Proven record in bulk hiring, including sourcing, recruiting, and closing technical roles.What We Offer:Competitive compensation package with commissions for successful hires.Flexible working hours to accommodate your lifestyle.A collaborative, transparent, and empowering workplace culture.

Join our team as a Senior Staff Software Engineer, where you will be instrumental in architecting and scaling our backend platform. This role not only emphasizes technical excellence but also requires a hands-on approach. You will lead architectural initiatives, mentor fellow engineers, and collaborate with cross-functional teams to deliver secure, scalable, and reliable cloud-native systems.Key ResponsibilitiesDefine and execute backend architecture and technical strategy.Oversee feature delivery from inception to completion, ensuring optimal performance and scalability.Advocate for and implement engineering best practices including Test-Driven Development (TDD), Continuous Integration/Continuous Deployment (CI/CD), and clean architecture principles.Conduct thorough code reviews and mentor engineers to elevate technical standards.Enhance workflows, monitoring systems, and incident management protocols.Collaborate closely with Product teams and stakeholders to align technical initiatives with business goals.

Join Fuku, a pioneering technology firm at the forefront of software innovation, dedicated to providing cutting-edge solutions that drive business success. As a Software Engineer, you will play a critical role in designing, developing, and maintaining robust software applications that meet our clients’ needs.Your responsibilities will include:- Crafting and refining high-quality software solutions.- Collaborating with diverse teams to conceptualize, design, and launch new features.- Producing clean, scalable, and efficient code in line with best practices.- Engaging in code reviews to uphold standards and enhance code quality.- Diagnosing and resolving software defects and performance challenges.- Actively contributing to the enhancement of our development tools and processes.- Keeping abreast of emerging technologies to integrate into ongoing projects as necessary.- Documenting software designs, technical specifications, and development workflows.

Join our dynamic banking technology team in Dubai as a Senior .NET Software Engineer. In this role, you will be instrumental in developing, enhancing, and supporting robust enterprise-grade applications that are critical to financial systems. Your expertise in performance, security, and scalability will be the cornerstone of our operations.Key ResponsibilitiesDesign and develop cutting-edge .NET-based applications for banking platforms.Enhance web applications utilizing C#.NET, ASP.NET MVC, and ASPX.Develop and integrate efficient REST and SOAP APIs.Oversee application hosting on IIS, including management of App Pools and HTTP modules/handlers.Craft optimized SQL Server queries, stored procedures, and data access layers.Collaborate with cross-functional teams in an Agile/Scrum environment.Engage in code reviews, debugging, and providing production support.Essential Skills & Experience (Required)A minimum of 5–7 years of professional experience in .NET development.In-depth understanding of the Banking or Financial Services sector.Proficient in C#.NET, ASP.NET MVC, .NET Framework.Strong grasp of OOP, Design Patterns, and the SOLID principles.Experience with LINQ and ADO.NET.Expertise in SQL Server querying and performance optimization.Hands-on experience with IIS hosting and deployment.Desirable Skills (Not Mandatory)SQL Server Reporting Services (SSRS)JavaScript / jQueryFamiliarity with .NET CoreExperience with Visual Studio / VS CodeBasic knowledge of Azure CloudExperience with Azure DevOps (CI/CD pipelines)Soft SkillsExceptional communication and stakeholder management skills.Strong analytical and problem-solving abilities.Ability to work independently as well as collaborate effectively in an Agile environment.

As a Senior Software Engineer, you will play a pivotal role in transforming business requirements into innovative technical solutions. Your responsibilities will span from clarifying requirements and designing architecture to executing end-to-end development. You will collaborate closely with stakeholders and delivery teams to ensure our applications are secure, scalable, and aligned with strategic business objectives.Key ResponsibilitiesRequirements & Architecture: Collaborate with internal stakeholders and product delivery teams to gather and validate both functional and non-functional requirements. Create solution designs (HLD/LLD), architectural diagrams, sequence flows, and API contracts. Establish technical standards to ensure maintainability, performance, security, and scalability. Lead technical estimations, feasibility analyses, and early identification of dependencies and risks.Software Development: Write clean, modular, and testable code using .NET (Core / .NET 6+) and C#. Develop REST APIs and integrate with various third-party systems (SSO, payment gateways, CRM/ERP, etc.). Design and implement data models and manage database operations utilizing SQL (SQL Server/PostgreSQL) and/or NoSQL technologies. Follow best practices (Clean Architecture, SOLID principles, Domain-Driven Design) and enforce code quality through peer reviews.Collaboration & Coordination: Work in an Agile/Scrum environment alongside DevOps, QA, Architects, BAs, and UI/UX designers. Actively participate in sprint planning and retrospectives, contributing to delivery quality and predictability. Mentor junior engineers through code reviews and technical guidance to enhance team capabilities.Testing & Deployment: Uphold high testing standards through unit and integration testing. Assist with deployments using CI/CD pipelines to ensure smooth production rollouts. Contribute to observability practices, including logging and monitoring, to achieve operational excellence.Troubleshooting & Support: Diagnose production issues and perform root cause analyses, proposing long-term solutions. Support hypercare and stabilization post-launch, contributing to documentation and runbooks.Continual Improvement: Stay updated on emerging technologies and methodologies to enhance product quality. Provide suggestions for improving team workflows, coding standards, and overall product performance.

Join gsstech-group as a Senior Software Engineer in Dubai, where you will leverage your extensive expertise in Java and database technologies. We seek a candidate with substantial experience in the banking sector, particularly in corporate lending, along with a proven track record in APIs, system integrations, and delivering comprehensive solutions.Key ResponsibilitiesArchitect, develop, and sustain scalable applications utilizing Java and MS SQL / PL-SQL.Oversee end-to-end solutioning, encompassing requirement analysis, functional design, and execution.Engage with business stakeholders to collect, evaluate, and refine requirements.Facilitate and partake in requirement workshops, stakeholder discussions, and expectation alignment.Guarantee timely project delivery by managing milestones, dependencies, and team coordination.Create and merge APIs and enterprise-level system integrations.Collaborate closely with cross-functional teams such as QA, DevOps, and Product.Adhere to Agile methodologies, actively partaking in sprint planning, stand-ups, and retrospectives.Contribute to DevOps practices, which include CI/CD pipelines and deployment.

We are seeking a visionary Creative Lead to spearhead our creative initiatives in Dubai. In this pivotal role, you will be responsible for driving innovative projects that align with our brand’s vision and objectives. You will lead a dynamic team of creative professionals, fostering an environment that encourages creativity and collaboration.

Hello!We are SFORS — a trading company where traders achieve success!Specializing in trading on global financial markets, we are a key player in the proprietary trading sector and a leader in pre-market activities.For 20 years, we have thrived in the stock market thanks to significant investments in trader development, trading technologies, a progressive risk management model, and effective trading strategies that empower our traders to succeed.We are currently seeking a Communications Lead who will be responsible for developing our communication strategy, shaping public positioning, and enhancing the company's presence in the media space.Key Responsibilities:Developing and implementing communication strategies: strategic planning for projects, launches, and eventsCreating innovative concepts, key messages, and information triggersManaging external communications: media, journalists, thought leaders, and partnership integrationsContent management: creating and overseeing content for internal and external channelsOrganizing and executing communication activities: publications, interviews, eventsPreparing top management for public appearances and communicationsManaging reputation and participating in crisis communicationsAnalyzing communication effectiveness and preparing reportsManaging teams and contractors, coordinating cross-functional teamsOverseeing the budget for communications projectsRequired Skills and Qualifications:3+ years of experience in a similar role within communications/PR.Experience working with media and building external communicationsStrong skills in creating diverse multimedia contentExperience organizing communication or PR activitiesExperience in analytics and evaluating campaign effectivenessFluency in Ukrainian and EnglishProactivity, strategic thinking, and the ability to take responsibility for resultsStrong communication skills and the ability to influenceWhat We Offer:Rest and free accommodation in corporate housing in Larnaca, CyprusComprehensive health insurance program, including dental care, annual check-ups, and massagesCompensation for psychological counseling (4 times per month)Free training sessions for cycling, running, volleyball, football, swimming, triathlon, and padel

Join our dynamic team at Archirodon as a Lead Design Engineer in the Electrical Engineering sector. We are seeking skilled professionals who thrive in a challenging, fast-paced environment and are passionate about delivering exceptional design solutions for our engineering projects.Your role will involve overseeing design processes, collaborating with multidisciplinary teams, and ensuring the integrity and efficiency of electrical designs. If you are ready to take your career to the next level and work on exciting projects in the Oil & Gas sector, we want to hear from you!

Join our dynamic team at flatgigs as a Principal Mobile SDK Engineer, where you will spearhead the architecture and development of our innovative Navigation SDK. This is not your typical app development role; you will be at the forefront of creating the core engine that enhances navigation experiences.Your expertise will involve wrapping and extending open-source native mapping engines, seamlessly integrating our custom routing APIs, and providing a clean, robust, and developer-friendly API for both Android and iOS platforms.Working closely with our founders, you will transform our navigation logic into a high-performance, reusable SDK product that developers will love. Key Responsibilities:SDK Architecture: Design and implement a unified navigation SDK architecture for Android (Kotlin) and iOS (Swift) that integrates with native mapping libraries.Core Navigation Logic: Develop intricate algorithms for turn-by-turn navigation, including route snapping, off-route detection, rerouting, and ETA calculation.API Design: Create intuitive, idiomatic, and thread-safe APIs to enhance developer experience.Performance Optimization: Focus on optimizing battery usage, memory management, and CPU efficiency during navigation sessions.Sensor Fusion: Leverage raw GPS, accelerometer, and gyroscope data to enhance location accuracy in challenging environments.Release Engineering: Oversee the CI/CD pipeline for SDK distribution and versioning management.

Role Overview Speechify is hiring an iOS Core Product Software Engineer based in Dubai, United Arab Emirates. This role focuses on building and improving iOS applications that help users interact with information in new ways. The team values creative thinking, teamwork, and technical skill. What You Will Do Develop and refine core features for Speechify’s iOS products Work closely with other engineers and product team members to deliver user-focused solutions Help shape the user experience for award-winning applications About Speechify Speechify creates products that change how people access and use information. The company’s team in Dubai brings together people who enjoy solving problems and building technology that makes a difference.

SanaCommerce is seeking a Product Software Architect in Dubai. This position centers on designing and building software that strengthens the company’s product lineup. Role overview The Product Software Architect partners with teams from different disciplines to plan, develop, and deliver new applications. The work involves making key decisions about architecture and technology direction. What you will do Collaborate with colleagues across engineering, product, and other functions Create and refine software designs for new and existing products Guide the implementation of technical solutions that support business goals Impact This role plays a central part in shaping SanaCommerce’s technology stack and supporting the evolution of its products.

Zeal Group is an acclaimed FinTech organization that offers a diverse range of innovative products. Since our inception in 2017, we have rapidly scaled our team to over 700 employees worldwide. Traze, our subsidiary brand, exemplifies our commitment to excellence in the financial technology sector.Our global headquarters is located in London, with a presence across Europe, Asia, North and South Africa, the Middle East, South America, and Cyprus, which houses our cutting-edge Technology Hub.We prioritize our products and our people, fostering a culture that emphasizes growth, technological innovation, and collaborative efforts.Role OverviewWe are seeking a results-oriented Sales Team Lead / Sales Manager to spearhead our business expansion in key MENA markets, primarily focusing on Dubai, Jordan, and Iraq. This pivotal role entails driving net deposit growth, enhancing client acquisition, optimizing team performance, and facilitating partner-led expansion within our Forex/CFD business.The ideal candidate will execute frontline sales strategies, mentor and manage the sales team, and cultivate strong relationships with retail clients, introducing brokers (IBs), affiliates, and strategic partners. A hands-on leader with a deep understanding of conversion, retention, trading client behavior, and local market dynamics in the region is essential for success.Key ResponsibilitiesLead and oversee the sales team to meet monthly, quarterly, and annual targets for funded accounts, volume, and revenue.Drive new client acquisition via direct sales, referrals, IB networks, and affiliate partnerships.Develop and implement localized sales strategies for Dubai, Jordan, and Iraq in alignment with broader MENA growth objectives.Coach, train, and monitor team members to enhance lead conversion, follow-up quality, and client relationship management.Monitor daily sales activities, team productivity, deposit performance, and pipeline quality using CRM tools.Foster strong relationships with high-value prospects, active traders, partners, and business introducers.Collaborate closely with marketing, retention, dealing, and customer support teams to enhance the client journey from lead to funded trader.Ensure compliance with internal standards, approved scripts, and applicable local market regulations during all sales activities.Identify hiring needs, assist with onboarding, and contribute to building a high-performance sales culture in the region.Provide ongoing market feedback regarding competitor activities, client objections, product demand, and growth opportunities.