About the job
KAIZEN Asset Management Services is a leading property management firm based in Dubai, proudly established in 2006. As the first ISO 9001:2015 certified provider in the region, KAIZEN AMS offers a wide array of solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services. With a remarkable portfolio valued at AED 19 billion, encompassing over 130 projects, KAIZEN AMS has cultivated a trusted brand, securing the confidence of esteemed real estate clients across the UAE.
We invite applications for a dynamic and experienced Senior Community Manager to become a key member of our team. At KAIZEN, our mission is to foster vibrant, sustainable communities that provide outstanding living experiences for residents.
Key Responsibilities:
- Oversee and lead community management operations, focusing on financial performance, maintenance, and enhancing resident experience.
- Ensure strict compliance with all relevant laws, regulations, and owners’ association bylaws.
- Drive excellence in service delivery by monitoring service providers’ adherence to company SLAs and KPIs.
- Formulate and execute strategies to optimize building performance and elevate community experience.
- Collaborate with cross-functional teams to improve service delivery and overall resident satisfaction.
- Champion sustainability initiatives, environmental stewardship, and technology integration.
- Establish and nurture strong relationships with key stakeholders, including property owners, vendors, and regulatory authorities.
- Assess operational efficiency and recommend enhancements to building management processes.
- Prepare and present detailed reports to senior management and clients.
- Stay abreast of industry trends, best practices, and legal developments to maintain a competitive edge.

