Career Opportunities at Help AG | Dubai, UAE

Join Help AG, the leading cybersecurity service provider in the Middle East, where over 25 years of expertise empowers us to deliver top-notch information security solutions to enterprise businesses and government entities. Our strategic consultancy is tailored to meet diverse requirements, ensuring our clients evolve securely and maintain a competitive edge in today's digital landscape.Why Choose Help AG?At Help AG, we are committed to fostering a dynamic environment for professionals who are ready to be change agents. We seek talented individuals who aspire to push the boundaries of technology and contribute to our mission of client success. If you are passionate about excellence in IT and are on the lookout for challenging opportunities that ignite your inner drive, we invite you to explore a career with us.

Join Help AG as a skilled and dedicated Service Renewals Specialist (UAE National) within our dynamic Service Operations Team. In this pivotal role, you will manage all commercial and administrative responsibilities associated with our information security services. Your expertise will be essential in creating, documenting, and processing service contracts while ensuring their timely renewal. Collaborating closely with the Business Development team, you will prepare and provide all necessary information for contract closure and renewal, actively identifying upselling and cross-selling opportunities within existing contracts. You will also maintain accurate and up-to-date information regarding contract assets at all times.

Join Help AG as a Finance Assistant and play a vital role in supporting our Accounting and Operations team. We are seeking a dedicated and skilled individual who can ensure the accuracy and efficiency of our financial operations. Your contributions will guarantee that management and relevant departments have access to reliable data while adhering to all regulatory standards. This position not only aids in the company's growth but also encourages process improvements through your innovative ideas and commitment to excellence.As a part of this role, you will collaborate with various departments, handling a range of responsibilities, including:Collecting and analyzing data from various sources.Preparing, issuing, and posting sales invoices.Creating detailed financial reports and documentation as necessary.Responding to inquiries via phone and email.Generating reports such as timesheets and customer records upon request.Assisting in communication and information collection for vendors and business partners.Booking and posting supplier invoices.Processing payments and managing transactions in bank portals.Conducting vendor and intercompany reconciliations.Preparing reconciliation reports for petty cash, credit cards, and Noqoodi.Posting journal and bank entries, including bank reconciliation.Preparing purchase orders for overhead expenses.Monitoring and calculating rebates.Allocating mobile bills.Undertaking any other ad hoc duties as assigned.

Help AG is seeking a passionate and skilled Emirati national to become a vital part of our Security Operations Centre (SOC) team in the role of Security Analyst. If you possess a robust understanding and enthusiasm for network security, you may find this opportunity to be an excellent fit for your career growth.The Security Analyst will play a critical role in monitoring a variety of security technologies and events utilizing our Security Information and Event Management (SIEM) tool. This position involves identifying and responding to IT security incidents effectively.Key Responsibilities:Implement operational processes and procedures for the analysis, escalation, and assistance in the remediation of critical information security incidents.Utilize the Splunk/Log Rhythm/Qradar SIEM tool to correlate and analyze events to uncover IT security incidents.Perform detailed log file analysis, including forensic assessments of system resource access.Ensure quality and accuracy in customer report reviews.Monitor various security technologies, including SIEM, IDS/IPS, firewalls, switches, VPNs, and other security threat data sources.Provide technical assistance for managed services through inbound requests via phone and electronic means.Respond promptly to support and threat cases within documented SLA timelines.Document actions taken in cases to ensure effective communication internally and to customers.Resolve issues independently while understanding escalation protocols.Stay informed about the current threat landscape and participate in knowledge sharing among analysts.Contribute to the creation of technical articles for internal knowledge bases.Perform other essential duties as assigned, including working rotating shifts in a 24/7 operational environment.

Join Help AG, a leading security solutions provider, as a dynamic and driven Security Analyst. This role is perfect for individuals with a keen interest in network security and a solid understanding of security technologies. The Security Analyst will play a pivotal role in monitoring and analyzing security events through our advanced Security Information Event Management (SIEM) tool, ensuring the timely detection and resolution of IT security incidents.Key Responsibilities:Analyze and assess critical information security incidents by following detailed operational processes and procedures.Utilize SIEM tools such as Splunk, Log Rhythm, and Qradar to correlate and analyze security events.Conduct thorough log file analysis, including forensic investigations of system resource access.Ensure accuracy and quality in customer reports.Monitor a variety of security technologies, including SIEM, IDS/IPS, firewalls, switches, and VPNs.Provide timely technical assistance for managed services through phone and electronic channels.Document interactions and actions accurately to facilitate internal and external communication.Stay informed about the evolving threat landscape and participate in ongoing knowledge sharing with peers.Work in rotating shifts within a 24/7 operational environment.

Role Overview Help AG is hiring a Finance Assistant (UAE National) to support the Accounting and Operations team in Dubai. This position focuses on maintaining accurate financial records and helping ensure compliance with relevant regulations. The Finance Assistant plays a key part in delivering reliable figures to management and other departments. What You Will Do Assist with daily financial operations and data entry Help prepare and review financial reports for accuracy and compliance Work closely with team members in accounting, operations, and other departments Suggest improvements to processes that could increase efficiency Who We’re Looking For UAE National Strong attention to detail Comfortable working with numbers and financial data Collaborative approach and willingness to work across teams This role offers the chance to contribute ideas and support the company’s growth while building experience in finance and operations.

Help AG is seeking a skilled and dedicated Security Consultant (UAE National) to effectively manage and address support requests from our esteemed customers. The successful candidate will respond to inquiries via email and phone, adhering to Help AG’s structured support workflow. Key responsibilities include:Managing internal and external escalations efficiently.Maintaining continuous communication with customers regarding tickets, projects, and updates.Providing on-site support as a resident engineer when necessary.Utilizing tools for ticket management and time tracking accurately, ensuring thorough documentation of all interactions.Timely follow-up on escalations and issues.Contributing to projects, proof of concepts, and maintaining meticulous documentation.Striving for customer satisfaction, professionalism, and delivering high-quality service in all duties.

Help AG is seeking a dynamic and skilled Product Specialist to innovate and enhance our cybersecurity offerings into scalable, revenue-generating managed services through our telecommunications partners across the UAE. This position transcends conventional product management; the Product Specialist will play a pivotal role in designing, packaging, launching, and scaling managed security services, effectively merging technical excellence with commercial viability.

Join Help AG as a Business Development Manager (UAE National) and take charge of driving growth within a specific sector of the Middle East market. In this pivotal role, you will identify and pursue new business opportunities for our range of products and services while collaborating closely with Help AG's management and vendor partners. Leverage our robust marketing initiatives, esteemed reputation, and a team of top-tier security experts to effectively engage with potential customers. You'll communicate Help AG's offerings through various channels, including phone, email, and face-to-face meetings, while serving as the primary contact for clients throughout their journey.To succeed in this role, you should possess a minimum of 3 to 5 years of proven experience in the Gulf region, specifically in IT networking or information security. Your background should include strong capabilities in presentations, demonstrations, proposal development, and responding to RFPs and tenders. You should also be adept at identifying key decision-makers and stakeholders, engaging in management-level discussions, and negotiating effectively. Familiarity with leading Information Security tools and vendors such as Juniper, F5, Blue Coat, and RSA is highly advantageous.

Join our dynamic team at VAMS as a Network Administrator in vibrant Dubai, UAE. In this role, you will be responsible for managing and maintaining network systems, ensuring optimal performance and security. You will collaborate with IT professionals to implement solutions that enhance our network infrastructure.

Join our dynamic team at VAMS as a Project Manager in Dubai, UAE. In this role, you will lead diverse projects, ensuring timely delivery and adherence to quality standards. Your leadership will drive project success while collaborating with cross-functional teams. Bring your expertise in project management methodologies and a proactive approach to problem-solving.

Role overview Besix is hiring a Receptionist in Dubai, with this position open exclusively to UAE Nationals. As the first point of contact for visitors and clients, the receptionist helps set a welcoming tone and supports daily communication across the company. What you will do Welcome and assist visitors and clients as they arrive Answer incoming phone calls and direct inquiries to the right team members Keep the reception area clean and presentable Assist with internal communication and handle administrative tasks as needed Requirements Must be a UAE National (Emirati) Strong communication and interpersonal skills Professional, friendly, and organized attitude Comfortable working in a front-facing position Location This position is based in Dubai.

Join Egis Group as a Site Engineer, where you will play a vital role in overseeing and managing construction projects in Dubai. This position requires a keen eye for detail and a commitment to excellence in engineering.

Help AG seeks an enthusiastic People, Performance & Culture Associate to oversee all aspects of PPC operations throughout the employee lifecycle. This pivotal role ensures seamless procedures, fostering a positive employee experience while enhancing engagement and satisfaction. Responsibilities include managing payroll, compensation and benefits packages, revising and implementing company policies, conducting regular employee feedback and performance evaluations, and maintaining accurate employee records.Key ResponsibilitiesManage daily operations and maintain strong employee relationships.Perform accurate data entry and ensure timely updates to systems.Prepare and format official letters and necessary documentation.Assist in payroll administration and related processes.Address employee inquiries and concerns, consolidating feedback for continuous improvement.Ensure all employment records pertaining to hiring, transfers, promotions, and terminations are processed and maintained.Communicate human resources policies, procedures, laws, and standards to both new and existing employees.Contribute to the development and implementation of policies, processes, and tools across the organization.Support performance management initiatives and employee surveys.Assist with ad-hoc projects such as insurance renewals, wellness campaigns, and employee engagement programs.Facilitate the hiring process and onboarding administration, including interviews, resume reviews, and reference checks.Coordinate exit processes for departing employees.Provide assistance in other functions as required.

Hello!SFORS is a prominent player in the global financial markets, recognized as a leader in proprietary trading and pre-market trading. With two decades of success in the stock market, our company thrives by consistently investing in talent development, cutting-edge trading technologies, innovative risk management models, and effective trading strategies, all aimed at fostering trader success.SFORS operates solely with proprietary funds, ensuring no third-party investments.We are seeking a skilled Legal Advisor to join our Dubai office. This role will encompass providing comprehensive legal guidance to support the company’s operations, ensuring compliance with UAE regulations, maintaining accurate legal documentation, and advising various internal departments on a range of legal matters.Key Responsibilities:Legal Support and DocumentationOversee the creation and management of legal documentation to support the company's everyday operational needs.Draft, review, and modify contracts, agreements, addenda, and other essential legal documents.Prepare legal documents, internal policies, and other regulatory materials.Draft documentation for notarial actions and registration processes.Manage legal correspondence, requests, responses, and claims effectively.Conduct legal assessments of current UAE laws and regulatory changes, providing relevant legal opinions.Compliance and Government RelationsManage annual KYC processes, license renewals, and related compliance requirements.Engage with UAE governmental and regulatory bodies to facilitate seamless company operations.Oversee document legalization processes with relevant authorities.Ensure full legal compliance and operational integrity across all departments.Organize and maintain the legal department’s documentation in both physical and digital formats.Handle inquiries received via the company’s legal bot or from internal departments.

Join our dynamic team at vams as a Project Coordinator in Dubai. This role is integral to our project management process, ensuring timelines are met and resources are utilized efficiently. You will be responsible for coordinating project activities, communicating with stakeholders, and maintaining project documentation. Your organizational skills will be key to facilitating successful project outcomes.

We are seeking a dedicated and skilled Windows Administrator to join our dynamic team in Dubai, UAE. In this pivotal role, you will manage and support our Windows server environment, ensuring optimal performance and security. You will be responsible for system configurations, troubleshooting, and enhancing system reliability.The ideal candidate will have a strong background in Windows server administration, a problem-solving mindset, and the ability to work collaboratively within a team.

Join our dynamic team as an Application Support Engineer in Dubai, UAE. In this role, you will be responsible for providing high-quality support for our applications, ensuring optimal performance, and addressing any issues that arise. You will collaborate closely with development teams to troubleshoot and resolve application-related problems, as well as assist users in navigating our software solutions.

Position: 24/7 On-Call Driver / Chauffeur – Dubai, UAEJoin our dynamic team at Capitex, where we are seeking a dependable and skilled Driver/Chauffeur to provide exceptional transportation services in Dubai. This full-time role demands complete availability, as you will be on standby 24/7 to transport clients as required. Ideal candidates will possess a valid UAE driving license and visa, along with demonstrable experience in a similar role within the UAE.

We are seeking a motivated and detail-oriented IT Operator to join our dynamic team in Dubai. In this role, you will play a crucial part in ensuring the smooth operation of our IT systems, supporting our team with technical issues and contributing to the overall efficiency of our IT department.Your responsibilities will include monitoring system performance, troubleshooting issues, and collaborating with other IT professionals to implement solutions. If you are passionate about technology and eager to advance your career in the IT field, we want to hear from you!