About the job
About Vortexa:
Vortexa is at the forefront of revolutionizing the energy sector by bridging the substantial information gap present in the industry. Utilizing vast satellite data and cutting-edge artificial intelligence, we provide an unparalleled view of global seaborne energy movements in real-time, enhancing transparency and efficiency across energy markets.
With a presence in major cities including London, New York, Houston, Singapore, Geneva, and Dubai, we are committed to developing a comprehensive platform for energy and freight analytics worldwide, supported by prominent investors such as Morgan Stanley and Notion Capital.
Your Role:
We are looking for a motivated and dynamic Account Manager to join our expanding commercial team in Dubai. This pivotal role within our Account Management team involves close collaboration with our global partners to refine client engagement and foster growth in client relationships.
As an Account Manager, you will be responsible for expanding a portfolio of clients, managing both Gross Revenue Retention (GRR) and Net Revenue Retention (NRR), while serving as the key commercial point of contact. You will work in tandem with Sales, Customer Success Managers, and Solution Architects to ensure exceptional client experiences and stimulate long-term account growth. This hands-on position requires direct client interaction to build trusted relationships, identify opportunities, and maximize value.
The ideal candidate is a self-motivated individual who excels in challenging situations, demonstrating resourcefulness and a positive problem-solving approach in a fast-paced, evolving scale-up environment.

