Founding Product Engineer

Company: Redo is revolutionizing the post-purchase journey in e-commerce, encompassing marketing, order fulfillment, customer support, returns, and more. Our approach leverages AI-driven technology combined with merchant-friendly pricing structures that foster alignment rather than extraction of value. Located in Draper, Utah, we are experiencing rapid growt…

Position OverviewAt Redo, we possess a wealth of e-commerce data points from over 3,000 merchants, and we're excited to explore the vast potential it holds. As our pioneering Machine Learning Engineer, you will play a pivotal role in unlocking this value.This is an individual contributor (IC) role where you will engage in coding daily, deploying models to production, and making foundational infrastructure decisions. We seek a motivated candidate who thrives in dynamic environments and is passionate about building innovative solutions.About RedoRedo is a cutting-edge post-purchase commerce platform that seamlessly integrates returns, order management, marketing, checkout optimization, and customer support into a unified system for e-commerce brands. Our mission is to empower over 3,000 merchants by transforming their post-purchase operations into a significant revenue stream.As a Series A company with nearly 200 employees, we are profitable and experiencing rapid growth, headquartered in Draper, Utah.Your ResponsibilitiesWe have early-stage ML models that demonstrate great potential, but we need your expertise to fully realize their capabilities. You will take ownership of model development, from research to deployment, make decisions regarding infrastructure and tooling, and define the technical direction for data science at Redo.Some exciting challenges you’ll tackle include:Product Recommendations - Generate upsell suggestions based on millions of transactions, utilizing purchase and return histories, cart data, and browsing behaviors to present optimal offers at crucial moments.Checkout Intent Prediction - Anticipate mid-session purchase probabilities to initiate tailored promotions before potential drop-offs occur.Inventory Forecasting - Estimate restock schedules and quantities across a vast array of SKUs, factoring in trends and seasonal variations.Additionally, you will identify and develop new high-value ML applications across our platform.You will enhance our ML infrastructure (we currently operate on a basic Metaflow/Sagemaker framework that you can improve or overhaul), collaborate closely with product and data teams to uncover new opportunities, and lead the function as it expands.Ideal Candidate ProfileWe are looking for someone who has successfully deployed models to production, diagnosed performance issues, and managed the complete model lifecycle. We prioritize what you have accomplished over formal qualifications.Proficient in Python and contemporary ML frameworks (e.g., PyTorch, scikit-learn).Experience in constructing ML infrastructure (including training pipelines, deployment, and monitoring processes).Strong data engineering skills: developing pipelines, complex SQL queries, and resolving data quality challenges.Action-oriented mindset; you prefer to ship and iterate rather than engage in endless planning.Business-oriented perspective; you focus on revenue implications, not just model performance metrics.Ability to operate independently as the sole ML professional for the foreseeable future.This position may not be suitable for those seeking a well-established ML team where they can learn from seasoned engineers.

SeekWell brings together 1-800 Contacts, Luna, and The Framery under one umbrella, focusing on making vision care simpler and more accessible. With a long-standing reputation for customer-first innovation, the company continues to build products and services that shape the industry. Backed by KKR, SeekWell keeps the spirit of 1-800 Contacts’ culture alive while expanding its reach and impact in vision care. Role overview This mid-level Technical Product Manager position sits within the Enterprise Customer Domain team. The role centers on shaping and advancing customer-centric platforms and data products used across SeekWell’s brands, including 1-800 Contacts, The Framery, and ExpressExam. The goal: create a unified, actionable view of customers to support personalization, analytics, marketing, and customer experience projects. Collaboration is key. The Technical Product Manager will work closely with engineering, data, marketing, analytics, and customer experience teams to design and scale enterprise-level customer data solutions. The work directly supports downstream applications such as segmentation, lifecycle engagement, and experimentation. What you will do Manage the full lifecycle of the Customer Domain product, covering customer identity, profiles, preferences, consent, behavioral data, and Customer 360 features across enterprise systems. Define and update the Customer Domain product vision and roadmap, aligning with business, marketing, analytics, personalization, and customer experience goals. Partner with data and engineering teams to oversee customer data ingestion, modeling, governance, and access, working with source systems, databases, Databricks, and enterprise APIs. Set up, monitor, and report on customer funnels, KPIs, and metrics in Databricks, ensuring consistency and accuracy with enterprise analytics standards. Support personalization and lifecycle management by making sure customer data is reliable, governed, and accessible to downstream platforms and tools. Contribute to customer data platform initiatives and help guide the company’s broader strategic direction in this space. Requirements Solid product management fundamentals. Comfort working with data platforms and customer data solutions. Interest in building foundational customer capabilities that drive business and customer outcomes. This hybrid role is based in Draper, UT.

Join Coast as a Senior Product Marketing Manager and play a pivotal role in driving our marketing strategy forward. This position will allow you to leverage your expertise in product marketing to enhance our brand presence and drive market share growth. You will collaborate with cross-functional teams to develop and execute innovative marketing campaigns that resonate with our target audiences.

SeekWell, the parent company of 1-800 Contacts, Luna, and The Framery, works to simplify and improve access to vision care. With a history of nearly 30 years and support from KKR, SeekWell continues to build on a culture of innovation and customer satisfaction. The company focuses on launching new products that serve consumers and challenge industry norms. This hybrid role based in Draper, UT centers on ExpressExam, SeekWell’s online vision acuity tool that helps millions renew contact lens prescriptions. The Product Manager will work at the intersection of product management, healthcare, and regulatory compliance, shaping a product that operates within a regulated environment and directly impacts customer experiences. What you will do Own and develop the ExpressExam product roadmap, setting priorities based on business goals and customer needs. Work closely with Marketing, Engineering, Legal, and Operations to gather insights and drive product improvements. Use data analytics tools such as Adobe Analytics and customer feedback to spot opportunities for better conversion and satisfaction. Define product requirements, support quality assurance, and help guide product launches. Manage the full exam experience, including pre-screening and yield strategies. Partner with Legal to ensure compliance with regulatory, legal, and FDA standards. Maintain and improve Quality Management Systems, keeping documentation audit-ready. Coordinate cross-team efforts to resolve product issues quickly and effectively.

Drive Innovation with PurposeAt BILL, we are dedicated to empowering the businesses that fuel our economy. By transforming outdated financial processes with state-of-the-art tools, we assist companies—from emerging startups to established enterprises—in making informed decisions and taking charge of their operations. Our mission extends beyond the present as we shape the future of financial automation, allowing businesses to focus on what truly matters.Joining our team means becoming part of a purpose-driven collective eager to overcome challenges and develop groundbreaking solutions. We cherish curiosity, drive, and purpose, flourishing in a dynamic, fast-paced environment. Whether you are in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLers collaborate to create meaningful impacts for businesses seeking more time in their hectic schedules.At BILL, we pride ourselves on building high-performing teams and seek to recruit the finest talent for every position. We are committed to cultivating a workplace that promotes inclusion and diverse viewpoints, valuing the unique skills and experiences of each individual. We invite you to reach out—you may be the perfect fit for this role or another. Let’s empower businesses to dedicate more time to what matters most.Make Your Mark in a Rapidly Growing Fintech CompanyBILL is expanding our Enablement team to enhance the performance, effectiveness, and efficiency of our Go-To-Market (GTM) organization across Sales, Marketing, and Customer Success. As a Facilitator – AI/Productivity, you will be instrumental in guiding our revenue teams to learn, adopt, and fully leverage AI and productivity tools that enhance their daily operations.You will collaborate closely within our broader GTM Enablement team, working alongside Sales, Post-Sales, Marketing, Product Marketing, RevOps, and tool owners to ensure our sellers are not just utilizing tools but mastering them—optimizing time, increasing accuracy, and creating more opportunities for high-value customer interactions.In this role, you will:Conduct engaging, hands-on training sessions on AI, automation, and essential sales productivity tools, helping GTM teams grasp the possibilities and apply them in real workflows (prospecting, deal management, account planning, forecasting, and customer success activities).Lead live demonstrations, labs, and office hours where representatives can bring actual tasks and data, experiment with AI/automation, and depart with actionable time-saving and workflow enhancements.

About UsSeekWell is the parent company of 1-800 Contacts, Luna, and The Framery, committed to simplifying and enhancing access to vision care. With nearly 30 years of legacy, we pride ourselves on maintaining the award-winning culture established by 1-800 Contacts, continuously innovating and delivering pioneering products that resonate with consumers. Owned by KKR, a leading global private equity firm, we are dedicated to prioritizing customer needs and redefining industry standards. The journey ahead promises even greater achievements!Position OverviewAs the Director of Product Management for Horizontal Products, you will be instrumental in leading our enterprise capabilities across all three business lines: 1-800 Contacts, Luna, and The Framery. This role involves managing a talented team of Product Managers to spearhead strategic initiatives in collaboration with Engineering and other business teams. You will have the unique opportunity to shape the product vision and strategy for foundational technology platforms that drive our organization forward, fostering innovation and operational excellence.

Join our innovative team at Bill.com as a Senior Software Engineer specializing in Angular. We are seeking a highly skilled individual who is passionate about building scalable web applications and advancing our product development. You will play a pivotal role in designing and implementing features that enhance user experience and drive business success.

Role overview Redo seeks a Product Analyst to join the team on-site in Draper, Utah. This full-time position centers on deep data analysis and translating business needs into clear insights that guide product direction. The analyst will work closely with real account data, connecting findings to business decisions and helping to identify new revenue opportunities. Building compelling narratives that showcase partner success is also a central part of this role. What you will do Analyze large, complex datasets to uncover actionable insights Translate business requirements into clear, data-backed recommendations Identify trends that inform product strategy and improve partner outcomes Manage revenue for assigned accounts, ensuring data supports business impact Develop stories from data to support partner growth Requirements Strong analytical skills and experience working with complex data Clear communicator, able to explain detailed analyses to both technical and non-technical audiences Self-starter who thrives in ambiguous situations and takes initiative Demonstrated success in academics, professional roles, athletics, or entrepreneurship Preferred: Experience in sales or revenue-focused roles where data shaped decisions Benefits Competitive salary Health insurance Paid Time Off (PTO)

We are seeking an innovative and strategic Lead Product Manager for our Risk Platform at Bill.com. This role is crucial in driving the vision, strategy, and execution of risk management features that enhance our customers’ experience while ensuring robust security and compliance. You will lead cross-functional teams, collaborate with stakeholders, and leverage data-driven insights to inform product decisions.

Join Bill.com as a Senior Product Manager, where you will play a pivotal role in shaping our Developer Ecosystem and Partner Platform. In this position, you'll work closely with cross-functional teams to drive product strategy and execution, ensuring a seamless experience for our developer partners. Your ability to analyze market trends and user feedback will be crucial in defining the product roadmap and delivering innovative solutions that meet our partners’ needs.

Join Our Mission to Empower BusinessesAt BILL, we are dedicated to transforming the financial landscape by empowering businesses with innovative solutions. We replace outdated financial processes with state-of-the-art tools that enable companies—from emerging startups to established enterprises—to make informed decisions and take charge of their operations. Our commitment extends to shaping the future of financial automation, allowing businesses to focus on what truly matters.Becoming a part of our team means joining a vision-driven group eager to tackle challenges and develop groundbreaking solutions. We prioritize purpose, ambition, and curiosity, thriving in a dynamic and fast-paced atmosphere. Whether you're in one of our vibrant offices in San Jose, CA, or Draper, UT, or working remotely, our BILLders collaborate to create significant impacts for businesses seeking efficiency in their busy schedules.At BILL, we are committed to building high-performing teams and attracting top talent for every role. We foster an inclusive workplace that values diverse perspectives, recognizing the unique skills and experiences each individual brings. We invite you to reach out—you might be the perfect fit, whether for this role or another. Let’s enable businesses to focus on what truly matters.Make a Meaningful Impact in a Thriving Fintech EnvironmentWe are seeking a Senior Product Marketing Manager to join our Payments & Financial Services Product Marketing Team. This team specializes in BILL’s payments portfolio, which includes virtual credit and debit cards, streamlined remittance processes, and supplier solutions.As a pivotal force in our Product Marketing team, you will play a critical role in launching products to market and enhancing their impact on our customers and the business. Acting as the voice of the customer throughout the product lifecycle, you will articulate product value in ways that resonate, differentiate us from competitors, and drive customer adoption, retention, and advocacy.In this role, you will collaborate closely with Product, Support, Sales, Customer Success, Brand, Growth, Creative, and Legal teams, making it a dynamic and influential position. As the Senior Product Marketing Manager, you will shape strategic initiatives and oversee execution across the complete go-to-market (GTM) lifecycle, driving growth in key business metrics.Your focus will be on developing strategies and programs that enhance customer acquisition and retention, working across Marketing, Product, Sales, and Customer Success. You will represent the customer’s voice in roadmap discussions, create differentiated positioning and messaging, and orchestrate successful GTM launches. Additionally, you will lead essential functions such as competitive analysis, market research, and customer advocacy.

Role Overview Bill.com is hiring a Lead Product Manager to guide strategy and execution for Mid-Market Accounts Payable solutions. This role shapes the direction of products that help clients manage payables more effectively. What You Will Do Set product strategy for Mid-Market Accounts Payable offerings Drive development and delivery of new solutions to improve client experience Work closely with engineering, sales, and marketing teams to bring products to market Location This position is based in Draper, Utah or San Jose, California.

About SeekWell SeekWell is the parent company behind 1-800 Contacts, Luna, and The Framery. For nearly thirty years, the organization has focused on making vision care more accessible and straightforward. Building on the legacy of 1-800 Contacts, SeekWell continues to nurture an award-winning workplace culture while developing products that both engage consumers and challenge industry norms. With support from KKR, a major global private equity firm, SeekWell remains committed to customer satisfaction and ongoing innovation in the vision care space. Role Overview: Principal Engineer for Applied AI Artificial Intelligence is changing the landscape of software development, and SeekWell is actively shaping this transformation. The Principal Engineer for Applied AI will play a central role in guiding how engineering teams use AI to speed up workflows, deliver reliable products, and uphold quality as the company grows. What You Will Do Design and lead the enablement strategy for AI adoption within engineering teams Develop standards and frameworks that turn experimental AI concepts into practical tools across the Software Development Life Cycle (SDLC) Mentor senior engineers on best practices in applied AI Focus on measurable outcomes and real-world impact, not just trends Location This position is based in Draper, UT with a hybrid work arrangement.

Drive Innovation with PurposeAt BILL, we empower businesses that are the backbone of our economy. By transforming outdated financial processes with cutting-edge tools, we enable companies—from emerging startups to well-established brands—to make informed decisions and take charge of their operations. Our mission extends further as we pioneer the future of financial automation, allowing businesses to dedicate more time to what truly matters.Joining us means becoming part of a visionary team ready to tackle challenges and craft innovative solutions. We cherish purpose, ambition, and curiosity, thriving in a dynamic and rapidly evolving environment. Whether you’re based in our San Jose, CA or Draper, UT offices, or working remotely, BILLers unite to create significant impact for businesses seeking more time in their hectic schedules.At BILL, we form high-performing teams and seek top talent for every position. We are dedicated to cultivating a workplace that celebrates inclusion and diverse perspectives, appreciating each individual’s unique skills and experiences. We are eager to hear from you—you could be the perfect fit, whether for this role or another. Let’s empower businesses to focus on what truly matters.Make Your Mark in a Rapidly Expanding Fintech CompanyJoin BILL’s Developer Experience (DevX) team and help shape the tools, frameworks, and infrastructure that empower our engineering organization to deliver high-quality products on a large scale. As a Software Engineer II (P2), you will contribute to building and enhancing internal platforms, collaborate with talented colleagues, and drive enhancements that directly boost developer productivity and satisfaction. This is your chance to deepen your technical expertise while making a tangible impact in an innovative, fast-paced environment.

At Redo, we are not just transforming the returns process; we are revolutionizing the entire customer experience. As a leading customer experience platform, we focus on every interaction point to enhance the customer journey. Our unique approach thrives on minimizing returns, aligning our success with that of our clients. Utilizing AI-driven insights, we proactively detect operational and product issues, providing customized recommendations to lower return rates. We stand by our commitment to transparency; Redo operates at no cost, offering a comprehensive record of all transactions. Our innovative return coverage model provides customers with peace of mind without any additional expenses.Located in Draper, Utah, we are in a phase of rapid expansion and are on the lookout for enthusiastic individuals eager to take on the challenge of enhancing our product and scaling our operations. Join us in crafting the future of e-commerce and delivering outstanding customer experiences at every touchpoint!

At Nav Technologies, we are proud to be the leading credit and financial health platform for over 2.4 million small business owners in the United States. Our mission is to empower every small business owner with the tools and resources they need to succeed. We encourage our team to challenge conventional thinking, push boundaries, and create impactful products and services that positively impact the lives of small business owners every day. Our diverse team reflects the varied customer base we serve, and we take pride in valuing individual contributions as much as talent and hard work. Joining Nav means more than just taking a job—it's an opportunity to gain invaluable experience, engage with dedicated professionals, and make a meaningful difference in the world. If you are ready to be part of a purpose-driven team guided by data, we want to hear from you! We are seeking a Software Engineer to develop high-quality system designs and scalable software code while collaborating with various teams inside and outside of our engineering division. You will play a vital role in shaping the technical architecture of our products and systems. Your contributions will include leveraging technology to drive our mission forward, advocating for best practices in engineering, and collaborating across teams to enhance our offerings. You will also be responsible for providing technical documentation for your engineering colleagues.

We are seeking a highly skilled Staff Cloud Engineer specializing in Networking to join our dynamic team at Bill.com. As a pivotal member of our engineering group, you will be responsible for designing, implementing, and maintaining robust cloud-based networking solutions that enhance our platform's performance and reliability.Your expertise will help us build scalable, secure, and efficient networking architectures that support our growing customer base. If you are passionate about cloud technology and seek to innovate in a fast-paced environment, we want to hear from you!

The Sales Engineer plays a pivotal, customer-facing role at Redo, tasked with onboarding new clients and fostering growth through upselling and cross-selling across our diverse product suite. Each Sales Engineer specializes in one of Redo’s product clouds—Returns, Order Management, Email/SMS, Conversion, or Support—cultivating profound expertise to ensure customers derive maximum value from our platform.This position encompasses a defined book of business and a quota, providing a unique opportunity to collaborate closely with General Managers and Engineers. Sales Engineers manage customer implementations, oversee feature requests, and deliver a seamless technical experience from start to finish. Additionally, they partner with Account Executives to drive deals forward, offering product insights and guiding prospects through technical validation and solution design.At Redo, this role offers unparalleled visibility into all facets of our business—from go-to-market strategies and customer success to product innovation, engineering, and operations. This cross-functional position combines technical problem-solving with customer engagement, delivering significant business impact. The extensive exposure within the company creates clear pathways for advancement into various roles, including product development leadership, post-sales team management, or transitioning into the Account Executive organization.

Join Bill.com as a Software Engineer II - Sync, where you will play a critical role in developing and optimizing our software solutions to enhance the customer experience. You will collaborate with cross-functional teams to design and implement innovative features that streamline processes and improve efficiency.