Driver Operations Officer at Fleetch | Dakar

Join the Fleetch Team in Senegal 🇸🇳Fleetch operates not only in Senegal but also in Ivory Coast and Angola, focusing on providing vehicle rentals to professional drivers (taxis, VTC, etc.). Our mission is to optimize fleet management and enhance the activities of drivers utilizing our vehicles.Your RoleAs a pivotal member of the Fleetch Dakar team, you wil…

Role Overview Deloitte is seeking a Principal Officer, Policy to join the team in Dakar, working with GIABA. This position takes a central role in guiding policy development and ensuring policies align with regulatory standards and established practices. Key Responsibilities Lead the creation and refinement of policy initiatives Ensure all policies comply with relevant regulatory frameworks Promote alignment with recognized best practices Support the organization's strategic direction through policy expertise Build and maintain productive relationships with stakeholders Location This role is based in Dakar.

Join Our Team as a Sales ManagerAt Capi, we empower businesses in emerging markets to effectively pay their international suppliers with ease, speed, and fairness.With over $18M in backing from prestigious investors such as Creandum, Y Combinator, General Catalyst, and prominent angels from leading companies like Revolut, Checkout, Stripe, and Remitly, we are on a mission to construct the financial infrastructure that emerging markets truly deserve.By streamlining global trade, we enable local businesses to accelerate their growth, create more jobs, and enhance prosperity within their communities.Our goal is to bolster GDP in emerging markets by ensuring that the global financial system is equitable and accessible. We are dedicated to simplifying the payment process for importers dealing with international suppliers, allowing enterprises to expand swiftly and become catalysts for their nation's prosperity.Our team consists of approximately 80 dedicated individuals from 10 different countries, all sharing a passion for impactful work. We are looking for motivated individuals to join us in this endeavor!Explore Capi’s mission & values.About Our Commercial TeamThe commercial team is the driving force of Capi - a coalition of inquisitive, ambitious, and proactive builders. They actively engage with customers, uncover their challenges, and devise effective solutions to simplify and expedite cross-border payments. Utilizing HubSpot, they maintain a structured and data-driven approach, transforming interactions into insights and insights into growth.Members of this team possess an entrepreneurial spirit, taking ownership of their responsibilities, making data-driven decisions, and passionately assisting businesses in overcoming their international payment hurdles.Role OverviewWe are in search of a proactive and results-oriented Sales Manager.This role encompasses both sales and account management duties to ensure our customers receive optimal value from our international payments platform.You will engage directly with clients to understand their requirements, resolve challenges, and promote repeat transactions. By converting leads, acquiring new clients, and following up with onboarded, inactive, and churned accounts, you will play a crucial role in fostering customer satisfaction, retention, and growth.

Location: Dakar, Dakar Region, SenegalCompany: AUTO24 About AUTO24 AUTO24 is a leading platform for buying and selling used vehicles across Africa. The company is expanding its team in Dakar and seeking an experienced Workshop Manager to help deliver a strong customer experience in the automotive sector. Role Overview The Workshop Manager oversees the daily operations of the vehicle maintenance and repair workshop. This role is responsible for maintaining high service standards, driving customer satisfaction, and ensuring the workshop meets productivity and profitability goals. Main Responsibilities Production and Quality Oversight Scheduling: Plan and organize vehicle flow to achieve a monthly processing target of 35 vehicles. Quality Control: Supervise technical work to keep rework rates below 5%. Time Optimization: Maintain an average vehicle return time of 3 business days or less. Parts Management: Coordinate with Parts24 to ensure parts are available and costs are controlled. Team Management and Performance Productivity: Drive technician efficiency with a target occupancy rate of 80% in the bays. Skill Development: Identify training needs and collaborate with partner vocational schools for ongoing staff development. Collective Performance: Motivate the team so that at least 75% of technicians meet their individual targets. Administrative Management and Customer Relations Traceability: Ensure all interventions are digitally tracked and files are 100% complete, including signed Repair Orders and updated service histories. Customer Satisfaction: Maintain a positive Net Promoter Score (NPS) and prevent serious complaints. Claims Management: Coordinate closely on insurance assessments and claims files.

Are you ready to accelerate your career? Join AnyVan, the leading logistics solution that makes moving anything, anywhere, exceptionally efficient. Founded in 2009 by our visionary CEO Angus, we recognized the prevalence of half-empty vans and set out to revolutionize the logistics industry. Our goal is to optimize every journey and reduce unnecessary miles by filling those empty spaces. Today, we are proud to be the preferred choice for over 5 million customers across the UK and Europe, boasting more than 150,000 five-star reviews. With a dedicated team of 400 AnyVanners in cities like London, Cape Town, and Bogota, we are not just moving items; we are committed to sustainability, saving 8,520 tonnes of carbon emissions annually. High Energy. Big Deals. Substantial Rewards.If you're tired of monotonous jobs, AnyVan offers an exhilarating work environment where you can thrive. We provide you with warm leads, and all you need to bring is your drive and determination. Together, we can make significant moves—whether it’s relocating homes, transporting pianos, or delivering hot tubs, we have the right solution for every need.Your ResponsibilitiesEngage with French-speaking customers who are already interested in our services (warm leads).Establish trust, effectively upsell, and confidently close deals.Take ownership of your sales pipeline as if it were your own business.Collaborate with your manager to continuously improve and excel.Provide insights that contribute to our growth strategy.What We Don't Expect You To DoSeek out leads.Get bogged down in endless administrative tasks.Engage in unproductive “busy work.”What We're Looking For:Fluency in both English and French, spoken and written.Proven sales experience with a history of exceeding targets.A proactive attitude, resilience, and a strong desire to succeed.Excellent communication skills to quickly build rapport.A positive mindset that perseveres through challenges.Attention to detail and a quick learner.

Our MissionAt Wave, we are dedicated to transforming Africa into the first cashless continent. In 2017, over half of the population in Sub-Saharan Africa lacked access to banking services due to high fees, distance to branches, and limited acceptance of cards. This forces individuals to keep savings at home and small business owners to rely on costly loans, while parents struggle to pay school fees in cash.We are addressing these challenges by developing financial services that are user-friendly: no account fees, instant access, and universal acceptance. Despite challenges like inconsistent electricity and poor infrastructure, our mobile app, launched in Senegal in 2017, allows users to deposit cash, withdraw funds, and make payments efficiently. Today, we proudly serve millions of users across nine countries and continue to expand.Your expertise will help us achieve our vision of a cashless Africa.Your RoleAs a Legal Counsel at Wave, you will be an integral part of our Senegal Legal Team, with a strong emphasis on Marketing, Public Relations, and Corporate Governance. You will work closely with operational teams to support their goals while managing legal risks and ensuring compliance with regulations.Your responsibilities will include providing practical legal advice and developing strategies that safeguard the company's interests and contribute to its success. You will report directly to the Head of Legal.In this role, you will:ContractingDraft and negotiate contracts for goods and services, particularly in marketing, public relations, and press services.Support contract drafting for all core products and services (agents, payments, procurement), ensuring the protection of the company’s commercial and legal interests while maximizing value.Lead complex and high-value contract negotiations.Enhance and oversee the contracting process, including implementing policy, management systems, and archiving procedures.Legal OperationsImplement group legal policies and suggest updates based on legal developments and best practices.LitigationManage any litigation matters as necessary.

Join dlocal as a Regulatory and Licensing Officer, where you will play a critical role in managing our regulatory compliance across EMEA, specifically focusing on Francophone countries. You will collaborate with various stakeholders to ensure adherence to local regulations and licensing requirements, assisting in the growth of our operations in these regions.

Role Overview dlocal is seeking a Compliance Officer in Dakar. This position helps ensure company operations stay aligned with regulatory requirements and internal policies. The role supports dlocal’s standing as a trusted payment processor. What You Will Do Monitor compliance across multiple business functions Conduct audits to assess adherence to regulations and policies Implement controls designed to reduce risk What Matters Here Strong attention to detail and a clear understanding of compliance frameworks are essential. Experience in payment processing or financial services is helpful.

Role Overview Deloitte is hiring a Principal Policy Officer for the GIABA team in Dakar. This position focuses on advancing policy work that supports regional security and financial stability across West Africa. Main Responsibilities Lead the development and execution of policy initiatives for GIABA. Engage with key stakeholders to gather input and build consensus on policy matters. Ensure policies align with international standards and compliance requirements. Location This role is based in Dakar.

Oxfam America seeks a Consultant or Temporary Project Manager to guide the transition and closure of its operations in Senegal. This position is based in Dakar and centers on managing the process from planning through completion. Role overview The Consultant / Temporary Project Manager will take responsibility for overseeing project management activities related to the operational transition. The work involves coordinating with internal teams and external partners to keep all efforts aligned and on schedule. Key responsibilities Lead and monitor the transition and closure process for operations in Senegal Coordinate with stakeholders to address project requirements and timelines Ensure that all operational steps are completed efficiently and documented appropriately Location This role is based in Dakar, Senegal.

We are seeking an experienced Project Director to lead a major international Infrastructure project in the Transport sector. In this pivotal role, you will:Define the project's overall strategy and direction,Be accountable for the project's overall economic performance,Ensure flawless execution of project activities while adhering to contractual obligations, including design, development studies, implementation, testing, commissioning, and training,Organize and lead the project team by defining roles, responsibilities, and required competencies,Manage interfaces with partners and subcontractors,Identify potential risks and propose solutions to mitigate or control these risks,Explore opportunities to expand the contract scope and respond to commercial opportunities,Provide regular reporting on project status. This role will require significant geographical mobility, particularly in the Maghreb region.

Nous recherchons un Développeur Fullstack Expérimenté spécialisé en Java et React pour rejoindre notre équipe dynamique à Dakar. Vous serez responsable de la conception, du développement et de la maintenance d'applications web performantes. Ce rôle exige une expertise avérée en développement back-end et front-end, ainsi qu'une passion pour les technologies innovantes.

Our MissionAt Wave, we are on a journey to transform Africa into the world's first cashless continent. In 2017, a staggering portion of the population in Sub-Saharan Africa lacked access to banking services, primarily due to prohibitive fees, inconvenient branch locations, and limited acceptance of cards. Many individuals resorted to keeping their savings at home, while small business owners faced exorbitant lending rates. Parents found themselves waiting in long lines just to pay school fees in cash.Our innovative approach is to offer financial services that are accessible, without account fees, and universally accepted. Regardless of the challenges posed by inconsistent access to electricity, water, or infrastructure, Wave empowers users to send money effortlessly. Since our launch of a mobile app in Senegal for cash deposits, withdrawals, and peer-to-peer payments, we have rapidly expanded, now serving millions across 9 countries.Your role is crucial in helping us achieve our vision of a cashless Africa.How You’ll ContributeAre you passionate about shaping a brand that revolutionizes financial access? We are looking for a strategic Brand Communications Manager to breathe life into Wave's mission by creating impactful brand experiences that resonate with our audience. Through engaging storytelling, strategic partnerships, and exceptional execution, you will ensure our brand embodies our values, fosters trust, and advances our mission of making financial services accessible for all as we continue to grow in Senegal.In this role, you will:Lead the comprehensive execution of high-impact brand and community initiatives, ensuring alignment with Wave's mission and values.Contribute to the development and evolution of Wave's brand identity, messaging frameworks, and tone of voice, empowering teams to communicate with clarity and consistency across all platforms.Oversee the creative development of campaigns and brand programs, collaborating with agencies and internal teams to deliver compelling content and high-quality assets.Work closely with PR, People, and other stakeholders to craft narratives for internal and external communications—including events, content, and storytelling—that authentically reflect Wave's values and deepen audience trust.

We are seeking a skilled consultant to contribute to the design and development of applications aimed at automating and standardizing operational processes.Key Responsibilities:Develop and maintain Full Stack applications using Java, Spring Boot, and Angular.Design and integrate microservices and event-driven architectures.Implement Domain-Driven Design (DDD), Clean Architecture, and Software Craftsmanship principles.Establish and monitor CI/CD pipelines using GitLab CI/CD.Engage in design, development, testing, and production deployment phases.Contribute to continuous improvement and software quality, focusing on testing, coverage, and performance.

Join Alten as a Consultant Support FAI, where you will play a critical role in delivering exceptional consulting services to our clients. You will be responsible for providing expert support and guidance, ensuring that our clients receive the highest level of service and satisfaction.This position offers you the opportunity to work in a dynamic environment, collaborating with diverse teams and engaging in meaningful projects that make a difference. Your insights and expertise will help drive innovation and success for our clients.

We are seeking a highly skilled and experienced Senior Data Scientist with expertise in SQL and Python to join our dynamic team at Alten. In this role, you will leverage your analytical skills and technical knowledge to extract insights from complex datasets, drive data-driven decisions, and contribute to innovative projects.

Join Alten as a Quality Assurance Automation Developer in Dakar! We are seeking an innovative and detail-oriented professional who is passionate about software quality and automation. In this role, you will collaborate with a dynamic team to design, implement, and maintain automated testing solutions to ensure the highest quality of our software products.

Join Alten, a leading technology consulting and engineering firm, as a Consultant Support FAI. In this role, you'll collaborate with diverse teams to enhance project outcomes and deliver exceptional results. Your expertise will be instrumental in providing support and guidance to clients while ensuring adherence to industry standards.

Join Coface as an Account Manager in Business Information! In this role, you will be responsible for managing client accounts, ensuring customer satisfaction, and driving business growth. Your expertise will help clients make informed decisions based on our comprehensive business information solutions.

About Wave Wave is working to make Africa the first cashless continent. Since 2017, the company has focused on building accessible financial services that remove account fees, offer instant access, and support wide acceptance. In many parts of Sub-Saharan Africa, high banking fees, distant branches, and limited card acceptance have left millions without bank accounts. Wave’s mobile app, launched in Senegal, now serves millions across nine countries, providing cash deposits, withdrawals, and payments for both individuals and businesses. Role Overview: Payments Projects Lead The Payments Projects Lead will oversee complex, cross-functional projects that connect Product and Payments teams. This position manages the full delivery of strategic initiatives, including B2B projects, and works closely with both internal teams and external partners. The role is based in Dakar, Senegal, with some travel to field locations. What You Will Do Manage intricate, cross-functional operational projects to scale payments for new products and partners. Own key operational projects, ensuring clear communication and prompt resolution of challenges. Collaborate with product teams and both corporate and informal merchant operations teams to drive project progress. Keep thorough project documentation to support asynchronous work across different locations. Engage directly with users, corporate partners, and informal merchants in the field to gather feedback and clarify issues. Apply strong problem-solving skills and proactive thinking throughout each project. Key Details Location: Dakar, Senegal (office-based, with some travel to field locations) Work authorization in Senegal is required Permanently employed position Competitive salary, aligned with industry standards