About the job
Become a part of a prestigious global community that enhances the experiences of the world's most esteemed luxury brands! CXG, a premier customer experience agency dedicated to serving premium and luxury brands, seeks passionate Customer Experience Evaluators who are already loyal customers of luxury brands.
As a Freelance Luxury Brand Evaluator, you will have the opportunity to conduct several evaluations each month and share your invaluable insights through detailed questionnaires. Your assignments will span a variety of luxury sectors, including fashion, high-end jewelry, cosmetics, luxury watches, and automotive. Evaluations may involve in-store visits, returning purchases, online shopping experiences, or scheduling appointments.
Important: To maintain the integrity and objectivity of our evaluations, applicants must not have been employed by luxury retail brands.
Your feedback will play a crucial role in shaping brand strategies, providing you with a unique opportunity to impact the luxury market significantly.
Key Responsibilities:
- Conduct discreet evaluations of your favorite luxury brands, both in-store and online.
- Offer objective feedback based on your personal experiences.
- Select assignments that align with your preferences and interests.
- Complete questionnaires following each evaluation.
- Adhere to all project objectives and specific requirements from the luxury brands we represent.
How to Apply:
To join our team as an evaluator, follow these straightforward steps:
- Register on live.cxg.com and await your credentials via email.
- Log into our platform and provide more details about yourself. Our team will verify your profile and reach out to you.
- Review the 'welcome package' and complete the general certification.
- You're now set! Browse and apply for any assignments that catch your interest.
About CXG:
CXG is a leading global customer experience agency serving premium and luxury brands. With 12 offices worldwide, we support clients in 70 countries. Our dedicated team of over 220 customer experience experts and a network of more than 80,000 evaluators worldwide are committed to excellence. Discover more about our services at www.cxg.com.
Enjoy the flexibility of working through our mobile application, allowing you to manage missions, complete certifications, submit surveys, and much more—all while on the go.
Contact us for further information!

